Compellent Enterprise Manager Installation Guide

Dell Compellent Enterprise Manager
2014 R2
Installation Guide
Enterprise Manager 2014 R2 Installation Guide
Document Number: 680‐028‐018
Revision Date Description

A April 2014 Initial release to support Enterprise Manager 2014 R2.
Notes, Cautions, and Warnings

Note: Indicates important information that helps you complete a procedure.
Caution: Indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
Warning: Indicates that failure to follow directions could result in property damage, personal
injury, or death.
Copyright Notice and Trademarks

Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United
States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.
Contacting Dell Technical Support Services

For technical support, go to support.dell.com/compellent/.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Enterprise Manager Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Storage Center Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
FluidFS Cluster Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Fluid Cache Cluster Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
1 Introduction to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Enterprise Manager Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Management Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software and Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Data Collector Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Server Agent Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Default Ports Used by Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Data Collector Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Client Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Server Agent Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
IPv6 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Planning and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Choose a Data Storage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Gather Required Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
License Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Database Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Dell Compellent iii

Contents
Prepare the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Prepare a Microsoft SQL Server Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Prepare a MySQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Install the Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3 Installing and Configuring the Data Collector . . . . . . . . . . . . . . . . . . . 13

Install the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Complete the Data Collector Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configure the Data Collector to Use a Microsoft SQL Server Database . . . . . . . . . . . . . . . 14
Configure the Data Collector to Use a MySQL Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure the Data Collector to Use the Embedded Database . . . . . . . . . . . . . . . . . . . . . . . 23
4 Installing and Configuring the Enterprise Manager Client . . . . . . . . 27

Install the Enterprise Manager Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use the Client to Connect to the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Add Storage Centers to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
iv Enterprise Manager 2014 R2 Installation Guide

Preface
The preface introduces you to the Enterprise Manager documentation. It provides the purpose and
audience of this document as well as a list of related publications.
Purpose
This guide describes how to install and configure Enterprise Manager components. For information about
using Enterprise Manager to manage and monitor your Dell Compellent storage infrastructure, see the
Enterprise Manager Administrator’s Guide.
Audience
Storage administrators make up the target audience for this document. The intended reader has a working
knowledge of storage and networking concepts.
Related Publications
The following documentation is available for Dell Compellent storage components managed using
Enterprise Manager.
Enterprise Manager Documents

The following documentation is available for Enterprise Manager.
 Dell Compellent Enterprise Manager Installation Guide
Contains installation and setup information.
 Dell Compellent Enterprise Manager Administrator’s Guide
Contains in‐depth feature configuration and usage information.
 Dell Compellent Enterprise Manager Release Notes
Provides information about Enterprise Manager releases, including new features and enhancements,
open issues, and resolved issues.
 Dell Compellent Enterprise Manager Online Help
Provides context‐sensitive help for the Client, Data Collector Manager, and Server Agent.
Dell Compellent v
Storage Center Documents
The following documentation is available for Storage Centers managed using Enterprise Manager.
 Storage Center Release Notes
Contains information about features and open and resolved issues for a particular product version.
 Storage Center Deployment Guide
Provides cabling instructions for Storage Center controllers, switches, and enclosures and provides
instructions for configuring a new Dell Compellent Storage Center using the System Manager Startup
wizard.
 Storage Center System Manager Administrator’s Guide
Describes the Storage Center System Manager software that manages an individual Storage Center.
 Storage Center Software Update Guide
Describes how to upgrade Storage Center software from an earlier version to the current version.
 Storage Center Maintenance CD Instructions
Describes how to install Storage Center software on Storage Center controllers. Installing Storage Center
software using the Storage Center Maintenance CD is intended for use only by sites that cannot update
Storage Center using the standard update options available through the Storage Center System
Manager.
 Storage Center Command Utility Reference Guide
Provides instructions for using the Storage Center Command Utility. The Command Utility provides a
command‐line interface (CLI) to enable management of Storage Center functionality on Windows,
Linux, Solaris, and AIX platforms.
 Storage Center Command Set for Windows PowerShell
Provides instructions for getting started with Windows PowerShell cmdlets and scripting objects that
interact with the Storage Center via the PowerShell interactive shell, scripts, and PowerShell hosting
applications. Help for individual cmdlets is available online.
FluidFS Cluster Documents

The following documentation is available for FluidFS clusters managed using Enterprise Manager.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance Pre‐Deployment Requirements
Provides a checklist that assists in preparing to deploy an FS8600 appliance prior to a Dell Compellent
installer or certified business partner arriving on‐site to perform an FS8600 appliance installation. The
target audience for this document is Dell Compellent installers and certified business partners who
perform FS8600 appliance installations.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance Deployment Guide
Provides information about deploying an FS8600 appliance, including cabling the appliance to the
Storage Center(s) and the network, and deploying the appliance using the Enterprise Manager software.
The target audience for this document is Dell Compellent installers and certified business partners who
perform FS8600 appliance installations.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance Administrator’s Guide
Provides information about using the Enterprise Manager software to manage FS8600 appliances, and
provides information about FS8600 appliance monitoring and troubleshooting. The target audience for
this document is customers.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance CLI Reference Guide
Provides information about the FS8600 appliance command line interface. The target audience for this
document is customers.
vi Enterprise Manager 2014 R2 Installation Guide

 Dell Compellent FS8600 Appliance FluidFS Version 3.0 Software Update Guide
Provides information about upgrading the FluidFS software from version 2.0 to 3.0. The target audience
for this document is customers.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance Release Notes
Provides information about FluidFS releases, including new features and enhancements, open issues,
and resolved issues. The target audience for this document is customers.
 Dell Compellent FS8600 Appliance Service Guide
Provides information about FS8600 appliance hardware, system component replacement, and system
troubleshooting. The target audience for this document is Dell Compellent installers and certified
business partners who perform FS8600 appliance hardware service.
 Dell NAS Appliance SFP+ Replacement Procedure
Provides information about replacing SFP+ transceivers on an inactive system. The target audience for
this document is Dell Compellent installers and certified business partners who perform FS8600
appliance hardware service.
 Dell Compellent FluidFS Version 3.0 FS8600 Appliance 1Gb to 10Gb Upgrade Procedure
Provides information about upgrading a Fibre Channel FS8600 appliance from 1Gb Ethernet client
connectivity to 10Gb Ethernet client connectivity. The target audience for this document is Dell
Compellent installers and certified business partners who perform FS8600 appliance hardware service.
Fluid Cache Cluster Documents

The following documentation is available for Fluid Cache clusters managed using Enterprise Manager.
 Dell Fluid Cache For SAN Deployment Guide for VMware ESXi Systems
Describes the process of deploying Fluid Cache for SAN, including system requirements, installation
procedures, and troubleshooting. Includes additional procedures specific to configuring Fluid Cache
clusters in VMware environments.
 Dell Fluid Cache For SAN Deployment Guide for Linux Systems
Describes the process of deploying Fluid Cache for SAN, including system requirements, installation
procedures, and troubleshooting. Includes requirements specific to supported Linux distributions.
 Dell Fluid Cache for SAN Release Notes
Documents known issues and lists the most current software and hardware requirements.
Dell Compellent vii

viii Enterprise Manager 2014 R2 Installation Guide
1 Introduction to Enterprise Manager
Enterprise Manager allows you to monitor, manage, and analyze Storage Centers and
FluidFS clusters from a centralized management console. The Enterprise Manager Data
Collector stores data and alerts it gathers from Storage Centers and FluidFS clusters in an
external database or an embedded database. Enterprise Manager Clients connect to the
Data Collector to perform monitoring and administrative tasks.
This guide describes how to install and configure required Enterprise Manager
components. For information about installing optional Enterprise Manager components,
see the Enterprise Manager Administrator’s Guide.
Contents
Enterprise Manager Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Management Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Software and Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Default Ports Used by Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
IPv6 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Dell Compellent 1
Chapter 1 Introduction to Enterprise Manager
Enterprise Manager Components

Enterprise Manager consists of the following components:
Required/
Component Description Optional Setup Documentation
Primary Data Service that gathers reporting data Required Enterprise Manager
Collector and alerts from Storage Centers Installation Guide
Client Windows‐based application that Required Enterprise Manager

connects to the Data Collector to Installation Guide
provide a centralized management
console for one or more Storage
Centers
Remote Data Data Collector that is connected to the Optional Enterprise Manager

Collector primary Data Collector and can be Administrator’s Guide
used to activate a disaster recovery site
if the primary Data Collector becomes
unavailable
Server Agent Service for Windows that allows Optional Enterprise Manager

Enterprise Manager to free volume Administrator’s Guide
storage space from expired Replays
that would otherwise remain locked
by Windows
Management Compatibility
Enterprise Manager manages Dell Compellent products and also provides management
integration for Microsoft and VMware products.
Enterprise Manager is compatible with the products listed in the following table.
Product Version
Dell Compellent Storage Center Storage Center OS versions 5.5–6.5
Note: Version 6.4.1 is not supported.
Dell Compellent FS8600 FluidFS versions 2.0–3.0
Fluid Cache for SAN Version 2.0.0
Microsoft System Center Virtual Versions 2012, 2012 SP1, and 2012 R2
Machine Manager (SCVMM)
VMware vCenter Site Recovery Versions 5.0, 5.1, and 5.5
Manager (SRM) Note: Compatibility is provided by the Dell Compellent
Storage Replication Adapter (SRA) 6.2.2.
2 Enterprise Manager 2014 R2 Installation Guide

Software and Hardware Requirements
Software and Hardware Requirements

The following sections list the requirements for the Data Collector, Client, and Server
Agent.
Data Collector Requirements

The following table lists the Enterprise Manager Data Collector requirements.
Component Requirements
Operating system Any of the following 64‐bit operating systems with the latest service packs:
• Windows Server 2003
• Windows Server 2008 R2
Note: 32‐bit operating systems are not supported, and Windows Server Core is
not supported.
CPU 64‐bit (x64) microprocessor with two or more cores
RAM At least 4 GB; 8 GB if using the Dell Compellent Site Recovery Adapter (SRA)
for VMware vCenter Site Recovery Manager
Disk space At least 20 GB; additional space is required to manage FluidFS cluster software
upgrades
Software All of the following:
• Microsoft .NET Framework 2.0 and Microsoft .NET Framework 3.5
• Windows PowerShell 2.0 or higher (for SMI‐S only)
• 64‐bit Java Runtime Environment (JRE) 1.7 Update 45 or later (JRE 1.8 is not
supported)
Web browser Any of the following web browsers:
• Internet Explorer
• Firefox
• Safari
• Google Chrome
Note: Other web browsers may work but are not officially supported.
Database One of the following:
• Microsoft SQL Server 2008
• Microsoft SQL Server 2008 Express (limited to 4 GB)
• Microsoft SQL Server 2008 R2
• Microsoft SQL Server 2008 R2 Express (limited to 10 GB)
• Microsoft SQL Server 2012
• Microsoft SQL Server 2012 Express (limited to 10 GB)
• MySQL 5.1
• MySQL 5.5
• Embedded database on the file system (maximum of 30 days or 2 GB)
Note: The database used for storing data can be changed after installation.
Dell Compellent 3
Client Requirements
The following table lists the requirements for the Enterprise Manager Client.
Operating system Any of the following 32‐bit or 64‐bit operating systems (with the latest service
packs):
• Windows Vista
• Windows 7
• Windows 8
Note: Windows Server Core is not supported.
CPU 32‐bit (x86) or 64‐bit (x64) microprocessor
Software All of the following:
• Java Runtime Environment (JRE) 1.7 Update 45 or later
– 32‐bit JRE is required on 32‐bit operating systems, 64‐bit JRE is required
on 64‐bit operating systems
– JRE 1.8 is not supported
• Microsoft .NET Framework 2.0 (included with all supported operating
systems)
Web browser Any of the following web browsers:
• Internet Explorer
• Firefox
• Safari
• Google Chrome
Note: Other web browsers may work but are not officially supported.

Default Ports Used by Enterprise Manager
Server Agent Requirements

The following table lists the requirements for the Enterprise Manager Server Agent for
Windows‐based servers.
Operating system Any of the following 32‐bit or 64‐bit operating systems (with the latest service
packs):
• Windows Server 2008 (full installation only)
• Windows Server 2008 R2 (full or core installation)
• Windows Storage Server 2008 R2
• Windows Server 2012 (full or core installation)
• Windows Server 2012 R2 (full or core installation)
CPU 32‐bit (x86) or 64‐bit (x64) microprocessor
Software • Microsoft .NET Framework 2.0
• Microsoft Windows Installer 4.5 (included with Windows Server 2008 and
later)
Default Ports Used by Enterprise Manager

The Enterprise Manager components use network connections to communicate with each
other and with other network resources. The following tables list the default network ports
used by the Data Collector, Server Agent, and Client. Many of the ports are configurable.
Note: Some ports might not be needed for your configuration. For details, see the
Purpose column in each table.
Data Collector Ports

The following table lists the ports used by the Enterprise Manager Data Collector.
Port Protocol Name Purpose

Inbound Ports
514 UDP syslog Receiving logs forwarded from Storage Centers
3033 TCP Web Server Port Receiving:

• Communication from all clients, including the
Enterprise Manager Client and Storage Replication
Adapter (SRA) 6.2.2
• Alerts from FluidFS clusters
• Alerts from Fluid Cache clusters
8080 TCP Legacy Web Services Receiving:

Port • Communication from Server Agents
• Alerts forwarded from Storage Centers
7342 TCP Legacy Client • Communicating with the remote Data Collector

Listener Port • Providing automatic upgrade functionality for
previous versions of the Enterprise Manager Client
Dell Compellent 5

5988 TCP SMI‐S over HTTP Receiving unencrypted SMI‐S communication
5989 TCP SMI‐S over HTTPS Receiving encrypted SMI‐S communication
Outbound Ports
25 TCP SMTP Sending email notifications
443 TCP SSL • Communicating with managed Storage Centers and

managed zNAS servers
• Sending Phone Home data
• Activating the license
514 UDP syslog Forwarding Storage Center logs to syslog servers
1433 TCP Microsoft SQL Server Connecting to an external Microsoft SQL Server

database
3306 TCP MySQL Connecting to an external MySQL database

6774 TCP Fluid Cache Communicating with Fluid Cache servers
8080 TCP VMware SDK Communicating with VMware servers
27355 TCP Server Agent Socket Communicating with Server Agents

Listening Port
35451 TCP FluidFS Communicating with managed FluidFS clusters
44421 TCP FluidFS diagnostics Retrieving diagnostics from managed FluidFS clusters
Client Ports
The following table lists the ports used by the Enterprise Manager Client.

Outbound Ports
3033 TCP Web Server Port Communicating with the Data Collector
Server Agent Ports

The following table lists the ports used by the Enterprise Manager Server Agent.

Inbound Ports
27355 TCP Server Agent Socket Receiving communication from the Data Collector
Listening Port
Outbound Ports
8080 TCP Legacy Web Services Communicating with the Data Collector
Port

IPv6 Support
IPv6 Support
The Data Collector can use IPv6 to accept connections from the Enterprise Manager Client
and to communicate with managed Storage Centers.
To use IPv6, assign IPv6 addresses as described in the following table.
IPv6 Connection Requirements

Client to Data Collector • Client computer must have an IPv6 address.
• Data Collector server must have both an IPv4 and an IPv6 address.
Data Collector to Storage • Data Collector server must have both an IPv4 and an IPv6 address.
Center • Storage Center must have both an IPv4 and an IPv6 address on the
management interface.
Dell Compellent 7

2 Planning and Preparation
Before you install Enterprise Manager, plan your configuration and install the required
software.
Contents
Choose a Data Storage Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Gather Required Installation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Prepare the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install the Java Runtime Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Choose a Data Storage Method

You can configure the Data Collector to store data in an external database or in an
embedded database on the file system of the host server.
Choose the option that is most appropriate for your environment:
 External database: If you decide to use an external database, select the supported
database type that best suits your needs. See Data Collector Requirements on page 3 for
a list of supported database types.
Enterprise Manager uses a database administrator account to create a database user
named compmsauser and a database named compmsadb, which uses a custom schema.
 Embedded database: If you choose to use the embedded database, the Data Collector
can only retain 30 days worth of data, and the database size cannot exceed 2 GB.
Note: The embedded database is not recommended for a production
environment.
Dell Compellent 9
Chapter 2 Planning and Preparation
Gather Required Installation Information

Before installing Enterprise Manager components, print this page and record the following
information.
License Information
Record the Enterprise Manager product key below. If you do not have a product key,
contact Dell Technical Support Services for assistance.
Item Write down your information

Enterprise Manager Product Key
Database Information
If you plan to use an SQL database, record database information that is needed for
installation.
Item Write down your information

Database version
Name of server on which the database
resides
Database server port
Database user name For security reasons, only record the database
username in a secure location.
Database password For security reasons, only record the database
password in a secure location.
Prepare the Database

If you plan to use an external database, prepare the database by performing the task that
corresponds to your database type:
 Prepare a Microsoft SQL Server Database on page 10
 Prepare a MySQL Database on page 11
Note: If you want to store Data Collector data in the embedded database, skip this
step.
Prepare a Microsoft SQL Server Database

Set up the Microsoft SQL Server database or Microsoft SQL Server Express database for the
Data Collector.
1 If necessary, install the database software.
2 Make sure you have the credentials for a database administrator account with
privileges equivalent to the default sa account.
3 Configure the database for mixed mode authentication (SQL Server and Windows
Authentication mode).
4 Start the SQL Server Configuration Manager application.

Prepare the Database
5 Set the TCP/IP ports.
a In the navigation pane, expand SQL Server Network Configuration.
b Click Protocols for MSSQLSERVER or Protocols for SQLEXPRESS.
c Right‐click TCP/IP and select Properties. The TCP/IP Properties dialog box
appears.
d Click the IP Addresses tab.
e Under IPALL, make sure the TCP Port is set to a valid port number. The default TCP
port for SQL Server is 1433.
f Click Apply and click OK to close the dialog box.
6 Enable TCP/IP protocol:
a In the navigation pane, click Protocols for MSSQLSERVER or Protocols for
SQLEXPRESS.
b Right‐click TCP/IP and select Enable.
7 Restart SQL Server.
a In the navigation pane, click SQL Server Services.
b Right‐click SQL Server and select Restart.
Prepare a MySQL Database

Set up the database permissions for the Data Collector.
1 If necessary, install the database software.
2 Make sure that you have administrator rights from remote servers (preferably root
user).
3 Make sure the database admin user has the global CREATE USER, RELOAD, and
SELECT permissions, and has full permissions to the compmsadb database.
Dell Compellent 11
Chapter 2 Planning and Preparation
Enter the following commands from the MySQL admin tool, where root is the name of
the admin user:
grant create user, reload, select on *.* to 'root'@'%';
grant all privileges on compmsadb.* to 'root'@'%' with grant option;
flush privileges;
Install the Java Runtime Environment

The Enterprise Manager Data Collector and Enterprise Manager Client require the Java
Runtime Environment (JRE). See Data Collector Requirements on page 3 for the JRE
version requirement.
 Install the JRE on each computer that will host the Enterprise Manager Data Collector
and/or the Enterprise Manager Client.
 For 64‐bit operating systems, install both the 32‐bit version and the 64‐bit version of the
JRE.

3 Installing and Configuring the Data
Collector
Install the Data Collector and configure settings using the Setup Wizard.
Contents
Install the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Complete the Data Collector Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install the Data Collector

Install the Data Collector on a Windows server that has network connectivity to your
Storage Centers.
Prerequisites
The tasks described in Chapter 2: Planning and Preparation, on page 9 must be complete.
Steps
1 Download the latest Enterprise Manager Data Collector software from the Knowledge
Center by logging on to the customer or partner portal (from support.dell.com/
compellent).
2 Unzip and launch the Enterprise Manager Data Collector Setup file. The InstallShield
Wizard appears.
3 Click Next. The License Agreement page appears.
4 Read the license agreement and then click Yes to accept it. The Setup Status page
appears and displays installation progress. When installation is complete, the
InstallShield Wizard Complete page appears.
5 Click Finish. The Enterprise Manager Data Collector Setup wizard appears.
Note: For user interface reference information, click Help.
Complete the Data Collector Setup Wizard

To configure the Data Collector, perform the task that corresponds to your preferred data
storage method.
 Configure the Data Collector to Use a Microsoft SQL Server Database on page 14
 Configure the Data Collector to Use a MySQL Database on page 18
 Configure the Data Collector to Use the Embedded Database on page 23
Dell Compellent 13
Chapter 3 Installing and Configuring the Data Collector
Configure the Data Collector to Use a Microsoft SQL Server

Database
Perform this task if you want the Data Collector to store data in an external Microsoft SQL
Server database.
1 Configure the first page of the Data Collector Setup wizard.
a Under Data Collector Type, select Configure as Primary Data Collector.
b (Optional) Under Data Collector Service Information, modify the default Data
Collector ports if one or more of the default ports are already in use.
Note: If a firewall is enabled on the host computer, make sure these ports are
allowed inbound.
c In the Data Source Type drop‐down menu, select MS SQL Server 2008/2012.
d In the Service User Type drop‐down menu, select the type of Windows account
under which the Data Collector will run.
Note: User accounts (local or domain) must be able to log in as a service and
must have administrator privileges.
e Click Next. The Activate Enterprise Manager License page appears.
2 Enter the license information.

Note: The Data Collector can be used for 30 days without activation.
a Enter the Product Key provided by Dell Compellent.
b Select the appropriate activation method:
 If the server that is hosting the Data Collector has Internet access, select Activate
over Internet.
 If the server that is hosting the Data Collector does not have Internet access, select
Activate over Email/Phone.
c If you are activating over email or telephone, contact Dell Technical Support Services
to obtain the Confirmation Number. (See support.dell.com/compellent.)
d Click Next. The Data Source Properties page appears.
3 Specify the Microsoft SQL Server database information.
a In the Server field, enter the host name or IP address of the server on which the
database is installed.
b In the Port field, enter the TCP port that was configured during the database
TCP/IP setup. The default port for Microsoft SQL Server is 1433.
c In the Username/Password fields, enter the username and password for a user
defined in the database that has administrator rights to create databases and
database users. The Data Collector uses this information to create a database user
named compmsauser.
d (Optional) To specify a password for the compmsauser database user, select Use
Custom Password, then type a password in the EM DB User Password field. If you
do not specify a password, a 13‐character default password is used.
e Click Next. Enterprise Manager attempts to communicate with the database server.
 If a communication error appears, verify the database information, verify that
Enterprise Manager has connectivity to the database server, and make sure that
the database server allows remote connections.
 If a user creation error appears and the database server was previously used to
store Enterprise Manager data, delete the database user named compmsauser
and the database named compmsadb, and then try again.
 If Enterprise Manager is able to communicate with the database server, the
SMI‐S Server Properties page appears.
Dell Compellent 15
4 (Optional) Configure SMI‐S Server Properties.
a To configure SMI‐S at this time, select Enabled, then configure the remaining
properties.
Note: You can also configure SMI‐S after the Data Collector is installed and
configured. For information on setting up and using SMI‐S, see the Dell
Compellent Enterprise Manager Administrator’s Guide.
b Click Next. The Network Adaptor and Max Memory Settings page appears.
5 Select the network adapter and specify the memory limit for the Data Collector.
a If the server that hosts the Data Collector has multiple network adapters, select
which adapter the Data Collector should use for communication.
 To select a network adapter automatically, select the Automatically Select
Network Adapter check box.
 To manually select a network adapter, choose a network adapter from the drop‐
down menu.
b In the Max Memory Settings area, choose an option to specify the maximum
amount of memory that can be used by the Data Collector. If the Data Collector
manages many Storage Centers, increasing this limit can improve performance.

Note: Dell Compellent recommends specifying a value that is less than total
memory available to the Data Collector host server.
c Click Next. The Create Administrator User page appears.
6 Create an administrator user.
a Enter a user name, password, and password confirmation.
Note: Record the user name and password. You will need this information to
log on to Enterprise Manager after installation is complete.
b Click Next. The Data Collector Service is started. After the Data Collector starts, the
Finished setup page appears.
7 Record the URL for the Data Collector website, then click Finish. The Enterprise
Manager Data Collector Setup wizard exits.
Dell Compellent 17
Configure the Data Collector to Use a MySQL Database

Perform this task if you want the Data Collector to store data in an external MySQL
database.
Note: If a firewall is enabled on the host computer, make sure these ports are
allowed inbound.
c In the Data Source Type drop‐down menu, select MySQL 5.1/5.5.
e Click Next. The Manual Steps required dialog box appears.
f Click No. The Data Collector Setup wizard exits.
2 Download and install the MySQL Connector/J JDBC driver.
a In a web browser, go to dev.mysql.com/downloads/connector/j.
b Download the .tar or .zip MySQL Connector/J JDBC driver.
c Extract the driver.
d Change name of the mysql‐connector‐java‐<version>‐bin.jar file to mysql.jar.
e Replace the current mysql.jar file by copying mysql.jar file you downloaded to the
following directory:
C:\Program Files (x86)\Compellent Technologies\Compellent Enterprise
Manager\msaservice\lib

3 Start the Enterprise Manager Data Collector Manager application. The Enterprise
Manager Data Collector Setup wizard appears.
4 In the Data Source Type drop‐down menu, select MySQL 5.1/5.5, then click Next. The
Manual Steps required dialog box appears.
5 Click Yes. The Activate Enterprise Manager License page appears.
over Internet.
Dell Compellent 19
7 Specify the MySQL database information.
a In the Server field, enter the host name or IP address of the server on which the
database is installed.
b In the Port field, enter the TCP port that was configured during the database
TCP/IP setup. The default for MySQL is 3306.
c In the Username/Password fields, enter the username and password for a user
defined in the database that has administrator rights to create databases and
database users. The Data Collector uses this information to create a database user
named compmsauser.
d (Optional) To specify a password for the compmsauser database user, select Use
Custom Password, then type a password in the EM DB User Password field. If you
do not specify a password, a 13‐character default password is used.
e Click Next. Enterprise Manager attempts to communicate with the database server.
 If a communication error appears, verify the database information, verify that
Enterprise Manager has connectivity to the database server, and make sure that
the database server allows remote connections.
 If a user creation error appears and the database server was previously used to
store Enterprise Manager data, delete the database user named compmsauser
and the database named compmsadb, and then try again.
 If Enterprise Manager is able to communicate with the database server, the
SMI‐S Server Properties page appears.
properties.

down menu.
Dell Compellent 21

Configure the Data Collector to Use the Embedded Database

Perform this task if you want the Data Collector to store data in an embedded database on
the local file system.
Note: The embedded database is not recommended for a production environment.
Note: If a firewall is enabled on the host computer, make sure inbound
connections are allowed on these ports.
c In the Data Source Type drop‐down menu, select File System.
e Click Next. A confirmation dialog box appears.
Dell Compellent 23
f Click Yes. The Activate Enterprise Manager License page appears.
over Internet.
3 Configure where the Data Collector data is stored.
a If necessary, change the path where data is stored.

b Click Next. The SMI‐S Server Properties page appears.
properties.
down menu.
Dell Compellent 25

4 Installing and Configuring the Enterprise
Manager Client
Install the Client on a Windows computer and use it to connect to the Data Collector.
Contents
Install the Enterprise Manager Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Use the Client to Connect to the Data Collector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Add Storage Centers to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Install the Enterprise Manager Client

The Enterprise Manager Client is a Windows application that connects to the Data
Collector, allowing you to view and manage multiple Storage Centers. You can install the
client on the Data Collector server or a computer that has network connectivity to the Data
Collector server.
Prerequisites
The host computer must meet the requirements listed in Client Requirements on page 4.
Steps
1 In a web browser, go to the Enterprise Manager Data Collector Website. The default
location for the website is:
https://<emdc_hostname_ip>:<emdc_web_server_port>
Variable Description
emdc_hostname_ip Host name or IP address of the Data Collector server.
emdc_web_server_port Web server port of the Data Collector server. The default port is 3033.
2 If a certificate warning appears, acknowledge the warning and continue.
3 Next to Client Installer, click Download to save the Enterprise Manager Client Installer
to your computer.
4 When the download is complete, double‐click the downloaded file. A Security Warning
dialog box appears.
5 Click Run to start the installation. The InstallShield Wizard appears.
6 Use the wizard to install the Enterprise Manager Client.
Dell Compellent 27
Chapter 4 Installing and Configuring the Enterprise Manager Client
Use the Client to Connect to the Data Collector

After the Enterprise Manager Client is installed, use it to connect to the Data Collector.
1 Start the Enterprise Manager Client application. The Enterprise Manager Client
appears.
2 Complete the following fields:
 User Name: Enter the name of the Enterprise Manager user that was created during
Data Collector installation.
 Password: Enter the password for the user.
 Host/IP: Enter the host name or IP address of the server that hosts the Data Collector.
If the Data Collector and Client are installed on the same system, you can type
localhost instead.
 Web Server Port: If you changed the Web Server Port during installation, enter the
updated port.
Note: Do not select the Use Windows Credentials check box at this time. To use
this feature, the Data collector must be configured for Active Directory and
Kerberos.
3 Click Log In. The Client connects to the Data Collector and displays the Storage (SAN/
NAS) view.

Add Storage Centers to Enterprise Manager
Add Storage Centers to Enterprise Manager

Use the Client to add the Storage Centers that you want to centrally manage.
Prerequisites
 You must have the user name and password for a Storage Center user account.
 The first time a Storage Center is added to Enterprise Manager, you must specify a
Storage Center user account that has the Administrator privilege. When the Storage
Center is subsequently added for other Enterprise Manager users, you can specify
Storage Center user accounts any privilege level.
 If your Enterprise Manger user account has the Reporter privilege, you must specify
a Storage Center user account that has the Reporter privilege.
 The Enterprise Manager Data Collector must have connectivity to the Storage Center
management interface.
 The Storage Center certificate must contain the host name or management IP address
that is used to add the Storage Center to Enterprise Manager. For instructions on
regenerating an SSL certificate, see the Storage Center Administrator’s Guide.
Steps
1 In the Enterprise Manager Client, click Add Storage Center. The Add Storage Center
dialog box appears.
Note: If one or more Storage Centers are associated with other Enterprise
Manager users, the dialog box allows you to select an existing Storage Center or
add a new Storage Center.
2 Enter Storage Center logon information.
 Host Name: Enter the host name or IP address of a Storage Center controller. For a
dual‐controller Storage Center, enter the IP address or host name of the management
controller.
 User Name and Password: Enter the user name and password for a Storage Center
user.
Note: If you specify a Storage Center user with the Reporter or Volume
Manager privilege, access to the Storage Center from Enterprise Manager is
restricted based on the privilege and user group(s) assigned to the Storage
Center user.
 Folder: Select the parent folder for the Storage Center.
3 (Optional) Configure the Storage Center to use settings applied to another Storage
Center by selecting the Inherit settings from existing Storage Center check box. If this
check box is selected, after the wizard closes the Inherit Settings wizard appears.
4 Click Finish.
 If the Inherit settings from existing Storage Center check box was not selected, the
Storage Center is added to Enterprise Manager.
 If the Inherit settings from existing Storage Center check box was selected, the
Inherit Settings dialog box appears.
Dell Compellent 29
Chapter 4 Installing and Configuring the Enterprise Manager Client
5 (Inherit settings only) Choose the Storage Center settings to inherit.
a Select the Storage Center from which you want to inherit settings, then click Next.
The wizard advances to the next page.
b Select the check box for each category of settings that you want to inherit. For user
interface reference information, click Help.
c When you are done, click Finish.
 If passwords are not configured for the Phone Home proxy, Secure Console
proxy, or SMTP server, the dialog box closes.
 If a password for the Phone Home proxy, Secure Console proxy, or SMTP server
is configured, you are prompted to re‐enter the required password(s).
d Enter the required password(s) to complete the wizard.
Next Steps
After installation is complete, perform basic tasks to configure Enterprise Manager for your
environment. These tasks are configuration dependent so some might not apply to your
site.
See the Enterprise Manager Administrator’s Guide for detailed configuration instructions,
including how to:
 Add Enterprise Manager users.
 Configure the Data Collector to authenticate Enterprise Manager users using an Active
Directory or OpenLDAP directory service.
 Add Storage Center volumes.
 Add servers to Storage Centers.
 Add FluidFS clusters to Enterprise Manager.
 Configure email notifications.
 Set up remote Storage Centers and QoS.
 Configure replications and Live Volumes.
 Predefine your disaster recovery plan.

680-028-018 A

Compellent Enterprise Manager Installation Guide

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Revision Date Description

Notes, Cautions, and Warnings

Copyright Notice and Trademarks

Contacting Dell Technical Support Services

1 Introduction to Enterprise Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2 Planning and Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Dell Compellent iii

Prepare the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 Installing and Configuring the Data Collector . . . . . . . . . . . . . . . . . . . 13

4 Installing and Configuring the Enterprise Manager Client . . . . . . . . 27

iv Enterprise Manager 2014 R2 Installation Guide

Enterprise Manager Documents

FluidFS Cluster Documents

vi Enterprise Manager 2014 R2 Installation Guide

Fluid Cache Cluster Documents

Dell Compellent vii

Enterprise Manager Components

Client Windows‐based application that Required Enterprise Manager

Remote Data Data Collector that is connected to the Optional Enterprise Manager

Server Agent Service for Windows that allows Optional Enterprise Manager

2 Enterprise Manager 2014 R2 Installation Guide

Software and Hardware Requirements

Data Collector Requirements

4 Enterprise Manager 2014 R2 Installation Guide

Server Agent Requirements

Default Ports Used by Enterprise Manager

Data Collector Ports

Port Protocol Name Purpose

3033 TCP Web Server Port Receiving:

8080 TCP Legacy Web Services Receiving:

7342 TCP Legacy Client • Communicating with the remote Data Collector

Port Protocol Name Purpose

5989 TCP SMI‐S over HTTPS Receiving encrypted SMI‐S communication

443 TCP SSL • Communicating with managed Storage Centers and

514 UDP syslog Forwarding Storage Center logs to syslog servers

1433 TCP Microsoft SQL Server Connecting to an external Microsoft SQL Server

3306 TCP MySQL Connecting to an external MySQL database

8080 TCP VMware SDK Communicating with VMware servers

27355 TCP Server Agent Socket Communicating with Server Agents

35451 TCP FluidFS Communicating with managed FluidFS clusters

44421 TCP FluidFS diagnostics Retrieving diagnostics from managed FluidFS clusters

Port Protocol Name Purpose

Server Agent Ports

Port Protocol Name Purpose

6 Enterprise Manager 2014 R2 Installation Guide

IPv6 Connection Requirements

8 Enterprise Manager 2014 R2 Installation Guide

Choose a Data Storage Method

Gather Required Installation Information

Item Write down your information

Item Write down your information

Prepare the Database

Prepare a Microsoft SQL Server Database

10 Enterprise Manager 2014 R2 Installation Guide

Prepare a MySQL Database

Install the Java Runtime Environment

12 Enterprise Manager 2014 R2 Installation Guide

Install the Data Collector

Complete the Data Collector Setup Wizard

Configure the Data Collector to Use a Microsoft SQL Server

14 Enterprise Manager 2014 R2 Installation Guide

16 Enterprise Manager 2014 R2 Installation Guide

Configure the Data Collector to Use a MySQL Database