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Summary
For a new PMO leader, first successes are critical gate openers to longer-term achievements
and outcomes. You have just 100 days to earn initial credibility through results, and to create
a value-add perception of your new organization.
Table of Contents
Introduction
The First 100 Days Plan
o Prepare Phase (Days −10 to 15)
Target Outcomes for the Prepare Phase
Communications in the Prepare Phase
The most important responsibility of the PMO is to provide dedicated resources to ensure that project delivery
teams are in complete alignment with the organization‟s strategic objectives. They also ensure a consistent level of
reporting on progress and how resources are utilized. Depending on your specific model of PMO, it will be responsible for
monitoring the on-time and on-budget project execution with the primary goal of achieving business benefits.
Set-up projects in MS Project Server. our project management needs and requirements vary according to the kind of work
that your organization performs. As part of your configuration planning process, determine which scenario that you need to
support. For example, you can use Project Server to support the following kinds of scenarios:
o Timesheet approvals
o Forecast adjustments
Local point of contact for European PA practices, as prescribed by the EMEA PMO
Above tasks in close operation with CRD Finance staff, taking the lead where required to secure timely execution.
Administrative support tasks to Application Support Team:
Phone handling;
Planning;
External contacts;
Target Outcomes for the Measure Phase, take quantitative measurements regarding your PMO’s work and maturity
level. All examples allow measuring – and thus can substantiate the development and the success of the PMO.
Areas for the measurable quantities allowing for KPI mapping are accordingly:
Work
PMO acceptance
Results affected by the PMO
Out of these, you should put together an assessment process appropriate for your environment.
Actions for the Measure Phase, Take into Account When Measuring:
Note that there is one essential prerequisite for measuring improvements. Record the initial state.
Document it by all means to allow you to compare states later on.
Regular measurements will ensure you can document the changes based on this. The recorded initial
state will also permit you to demonstrate the developments. In addition, it is an important basis for
determining the maturity level.
PMO members can either conduct surveys and measurements themselves. Otherwise, external
consultants can take on the job. With external support, you will increase the acceptance of the survey
results within the company. After all, there will be no self-evaluation by the PMO.