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Cisco IP Phone 8831 Firmware Release 9.3(3) SIP http://www.cisco.com/web/software/282074288/128998/cmterm-8831-si...

Firmware Version 10.3(1)SR1 for Cisco IP Phone Model 8831


The 10.3(1)SR1 firmware image within the installation program supports the Session Initiation Protocol (SIP)
for the following Cisco IP Phone models:

Cisco IP Phone 8831

This firmware version is supported on Cisco Unified Communication Manager Release 7.1.5, and above.
Latest device pack for these CUCM version should be installed firstly, otherwise, 8831 cannot successfully
register to the Cisco Unified Communications Manager!

In order to upgrade from 9.3(3) version, intermediate firmware cmterm-8831-sip.9-3-3-TO-10-3-1-v2 should


be firstly installed and upgraded.

Release Notes
For a list of Resolved Problems and Known Problems with this firmware version, you can obtain the
Firmware Release Notes in English by clicking the following URL:
h p://www.cisco.com/c/en/us/support/collabora on-endpoints/unified-ip-phone-
8800-series/products-release-notes-list.html
For all phone documentation, click the following URL:

h p://www.cisco.com/en/US/products/ps12969/index.html

The Firmware Load


Before using the 10.3(1)SR1 firmware for Cisco Unified IP Phone models 8831 with Cisco Unified
Communication Manager Release 7.1.5, and above, you need install the latest firmware on all Cisco Unified
Communication Manager servers in the cluster.

The 10.3(1)SR1 firmware for the 8831 is listed below.

Table 1: Cisco IP Phone Models 8831 Firmware Load

Cisco IP
CallManager Supported
Phone Executable on Software Page MD5 hash
Version Protocol
Model
7.1.5, and cmterm-
8831 SIP 37e905110e638b323dc715edb738dd41
above 8831-sip.10-3-1SR1-1.k3.cop.sgn

Note: To improve software integrity protection, new public keys are used to sign cop files for Cisco Unified
Communications Manager Release 10.0.1 and later. These cop files have "k3" in their name. To install a k3
cop file on a pre-10.0.1 Cisco Unified Communications Manager, consult the README for the

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Cisco IP Phone 8831 Firmware Release 9.3(3) SIP http://www.cisco.com/web/software/282074288/128998/cmterm-8831-si...

ciscocm.version3-keys.cop.sgn to determine if this additional cop file must first be installed on your specific
Cisco Unified Communications Manager version. If these keys are not present and are required, you will see
the error "The selected file is not valid" when you try to install the software package.

Here is a link to the readme for ciscocm.version3-keys.cop.sgn:

http://www.cisco.com/web/software/282204704/18582/RSA3ver4.pdf

The cop file, ciscocm.version3-keys.cop.sgn, is a small easily installed cop that will go on any version of
UCM. It can be installed and will do no harm even if it is not needed. It is posted on CCO under all UCM
versions under COP files.

Downloading the firmware load


Perform the following procedure:

Step 1 Go to the following URL: h p://so"ware.cisco.com/download/release.html?i=!y&


mdfid=284738433&so"wareid=282074288&release=10.3(1)&os=
Step 2 Log in to the Download Software page.
Step 3 In the Make a selection to continue section, Choose Products > Voice and Unified
Communications > IP telephony.
Step 4 Choose IP Phones > Cisco Unified IP Phones 8800 Series.
Step 5 Choose your phone type.
Step 6 Choose Session Initiation Protocol (SIP) Software.
Step 7 Choose 10.3(1)SR1 under the Latest Releases folder.
Step 8 Download the files listed in Table 1.

Installing firmware load


For Cisco Unified Communication Manager Release 7.1.5, and above, you need do all software installations
and upgrades by using the Software Upgrades menu options. The system can upload and process only
software that Cisco Systems approved.

1. Using your web browser, login to the Cisco Unified Operating System Administration web page
2. Under the Software Upgrades menu, select Install/Upgrade.
3. Fill in the appropriate values in the Software Location section for the file you downloaded above, and
click Next.
4. In the Options/Upgrades drop-down box, select the file you downloaded above, and click Next.
5. In the File Checksum Details box, verify you have selected the correct firmware and the MD5 has the
correct value, click Next.
6. Check that you received a Success message.

Cisco IP Phone Model 8831 Alternate Firmware format


The Cisco IP Phone Model 8831 Firmware version 10.3(1)SR1 is also supplied in zip file, as an alternative in
case a Cisco Unified Communication Manager is not available to run the executable installer program. The
name of this file is: cmterm-8831-sip.10-3-1SR1-1.zip. Please refer to "downloading the Device Enabler and

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Cisco IP Phone 8831 Firmware Release 9.3(3) SIP http://www.cisco.com/web/software/282074288/128998/cmterm-8831-si...

firmware load" for downloading the zip files.

After unzipping the firmware files, they should be manually copied to the appropriate directory on the TFTP
server.

Copyright 2015 Cisco Systems, Inc. All Rights Reserved

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