Gartner’s Top 10 Strategic Technology Trends for 2017

Artificial intelligence, machine learning, and smart things promise

an intelligent future.

Today, a digital stethoscope has the ability to record and store heartbeat

the data to diagnostic and treatment information, and building an artificial intelligence (AI)-
powered doctor assistance app to provide the physician with diagnostic support in real-time.

AI and machine learning increasingly will be embedded into everyday things such as
appliances, speakers and hospital equipment.

A digital twin is a virtual model of a process, product or service. This pairing of

the virtual and physical worlds allows analysis of data and monitoring of
systems to head off problems before they even occur, prevent downtime,
develop new opportunities and even plan for the future by using simulations.

Think of a digital twin as a bridge between the physical and digital world.

when disaster struck Apollo 13, it was the innovation of mirrored systems still
on earth that allowed engineers and astronauts to determine how they could
rescue the mission. Today, NASA uses digital twins to develop new
recommendations, roadmaps, and next-generation vehicles and aircraft.

Three themes — intelligent, digital, and mesh — form the basis for the Top 10 strategic
technology trends for 2017

have substantial disruptive potential across industries.

Intelligent
AI and machine learning have reached a critical tipping point and will increasingly
augment and extend virtually every technology enabled service, thing or
application. Creating intelligent systems that learn, adapt and potentially act
autonomously rather than simply execute predefined instructions is primary
battleground for technology vendors through at least 2020.

Google DeepMind’s AlphaGo program defeated South Korean

Master Lee Se-dol in the board game
AI which is showing great promise when it comes to developing the
autonomous, self-teaching systems which are revolutionizing many industries.

Deep Learning is used by Google in its voice and image recognition

algorithms, by Netflix and Amazon to decide what you want to watch or buy
next, and by researchers at MIT to predict the future.

DIFF between AI, NLP , Machine learning, deep learning

AI (Artificial intelligence) is a subfield of computer science, that was created in the

1960s, and it was (is) concerned with solving tasks that are easy for humans, but hard for
computers. In particular, a so-called Strong AI would be a system that can do anything a
human can (perhaps without purely physical things). This is fairly generic, and includes
all kinds of tasks, such as planning, moving around in the world, recognizing objects and
sounds, speaking, translating, performing social or business transactions, creative work
(making art or poetry), etc.

NLP (Natural language processing) is simply the part of AI that has to do with language
(usually written).

Machine learning is concerned with one aspect of this: given some AI problem that can
be described in discrete terms (e.g. out of a particular set of actions, which one is the
right one), and given a lot of information about the world, figure out what is the “correct”
action, without having the programmer program it in. Typically some outside process is
needed to judge whether the action was correct or not. In mathematical terms, it’s a
function: you feed in some input, and you want it to to produce the right output, so the
whole problem is simply to build a model of this mathematical function in some
automatic way. To draw a distinction with AI, if I can write a very clever program that
has human-like behavior, it can be AI, but unless its parameters are automatically
learned from data, it’s not machine learning.

Deep learning is one kind of machine learning that’s very popular now. It involves a
particular kind of mathematical model that can be thought of as a composition of simple
blocks (function composition) of a certain type, and where some of these blocks can be
adjusted to better predict the final outcome.

Trend No. 1: AI & Advanced Machine Learning

AI and machine learning (ML), which understand, learn, predict, adapt and
potentially operate autonomously.
In banking, you could use AI and machine-learning techniques to model current real-time
transactions, as well as predictive models of transactions based on their likelihood of being
fraudulent.

Trend No. 2: Intelligent Apps

Intelligent apps, which include technologies like virtual personal assistants (VPAs),
have the potential to transform the workplace by making everyday tasks easier

Trend No. 3: Intelligent Things

New intelligent things generally fall into three categories: robots, drones and
autonomous vehicles.

As intelligent things evolve and become more popular, they will shift from a stand-alone to a
collaborative model in which intelligent things communicate with one another and act in
concert to accomplish tasks.

Digital
Look for the digital world to be an increasingly detailed reflection of the physical
world creating fertile ground for new business models and digitally enabled
ecosystems.

technology wasn’t used to escape reality, but rather to enhance it. What if reality
could be augmented by adding images and information on top of the world
around is? This is the basic concept of Augmented Reality

How AR Works
AR is a technology that bridges the physical and digital worlds by overlaying
information, such as text, images and interactive graphics, onto real-world objects
and is experienced through a display device that can provide either a video feed or a
direct view of the real world, such as a head-mounted display (HMD), smartphone or
tablet.

Business will be a leading use case for AR over the next several years. An example
Vision picking is DHL’s use of wearables and AR in a warehouse pilot program to
achieve improvement in the picking process. Other AR apps allow for automatic sign
translation, or in a hands-busy environment, technicians can get equipment
maintenance instructions through their HMDs while keeping focused on the task at
hand.
 Through 2021, businesses will see a rapid evolution of
immersive content and applications that will range from
consumer entertainment experiences to optimizing complex
work processes.

 IT
 MARKETING
 SUPPLY CHAIN

Gartner’s Top 10 Strategic

Technology Trends for 2017
Artificial intelligence, machine learning, and smart things promise
an intelligent future.
October 18, 2016

Contributor: Kasey Panetta



 inShare





Today, a digital stethoscope has the ability to record and store heartbeat and
respiratory sounds. Tomorrow, the stethoscope could function as an “intelligent
thing” by collecting a massive amount of such data, relating the data to diagnostic
and treatment information, and building an artificial intelligence (AI)-powered doctor
assistance app to provide the physician with diagnostic support in real-time. AI and
machine learning increasingly will be embedded into everyday things such as
appliances, speakers and hospital equipment. This phenomenon is closely aligned
with the emergence of conversational systems, the expansion of the IoT into a digital
mesh and the trend toward digital twins.

Three themes — intelligent, digital, and mesh — form the basis for the Top 10
strategic technology trends for 2017, announced by David Cearley, vice president
and Gartner Fellow, at Gartner Symposium/ITxpo 2016 in Orlando, Florida. These
technologies are just beginning to break out of an emerging state and stand to have
substantial disruptive potential across industries.
Intelligent
AI and machine learning have reached a critical tipping point and will increasingly
augment and extend virtually every technology enabled service, thing or
application. Creating intelligent systems that learn, adapt and potentially act
autonomously rather than simply execute predefined instructions is primary
battleground for technology vendors through at least 2020.

Trend No. 1: AI & Advanced Machine Learning

AI and machine learning (ML), which include technologies such as deep learning,
neural networks and natural-language processing, can also encompass more
advanced systems that understand, learn, predict, adapt and potentially operate
autonomously. Systems can learn and change future behavior, leading to the
creation of more intelligent devices and programs. The combination of extensive
parallel processing power, advanced algorithms and massive data sets to feed the
algorithms has unleashed this new era.

Read More: The Disruptive Power of Artificial Intelligence

In banking, you could use AI and machine-learning techniques to model current real-
time transactions, as well as predictive models of transactions based on their
likelihood of being fraudulent. Organizations seeking to drive digital innovation with
this trend should evaluate a number of business scenarios in which AI and machine
learning could drive clear and specific business value and consider experimenting
with one or two high-impact scenarios..

Trend No. 2: Intelligent Apps

Intelligent apps, which include technologies like virtual personal assistants (VPAs),
have the potential to transform the workplace by making everyday tasks easier
(prioritizing emails) and its users more effective (highlighting important content and
interactions). However, intelligent apps are not limited to new digital assistants –
every existing software category from security tooling to enterprise applications such
as marketing or ERP will be infused with AI enabled capabilities. Using AI,
technology providers will focus on three areas — advanced analytics, AI-powered
and increasingly autonomous business processes and AI-powered immersive,
conversational and continuous interfaces. By 2018, Gartner expects most of the
world’s largest 200 companies to exploit intelligent apps and utilize the full toolkit of
big data and analytics tools to refine their offers and improve customer experience.

Read More:5 Steps to Address IoT Integration Challenges

Trend No. 3: Intelligent Things

New intelligent things generally fall into three categories: robots, drones and
autonomous vehicles. Each of these areas will evolve to impact a larger segment of
the market and support a new phase of digital business but these represent only one
facet of intelligent things. Existing things including IoT devices will become
intelligent things delivering the power of AI enabled systems everywhere including
the home, office, factory floor, and medical facility.

As intelligent things evolve and become more popular, they will shift from a stand-
alone to a collaborative model in which intelligent things communicate with one
another and act in concert to accomplish tasks. However, nontechnical issues such
as liability and privacy, along with the complexity of creating highly specialized
assistants, will slow embedded intelligence in some scenarios.

Digital
The lines between the digital and physical world continue to blur creating new
opportunities for digital businesses. Look for the digital world to be an increasingly
detailed reflection of the physical world and the digital world to appear as part of the
physical world creating fertile ground for new business models and digitally enabled
ecosystems.

Trend No. 4: Virtual & Augmented Reality

Virtual reality (VR) and augmented reality (AR) transform the way individuals interact
with each other and with software systems creating an immersive environment. For
example, VR can be used for training scenarios and remote experiences. AR, which
enables a blending of the real and virtual worlds, means businesses can overlay
graphics onto real-world objects, such as hidden wires on the image of a
wall. Immersive experiences with AR and VR are reaching tipping points in terms of
price and capability but will not replace other interface models. Over time AR and
VR expand beyond visual immersion to include all human senses. Enterprises
should look for targeted applications of VR and AR through 2020.

Use today’s buzz to build tomorrow’s value

Trend No. 5: Digital Twin
Within three to five years, billions of things will be represented by digital twins, a
dynamic software model of a physical thing or system. Using physics data on how
the components of a thing operate and respond to the environment as well as data
provided by sensors in the physical world, a digital twin can be used to analyze and
simulate real world conditions, responds to changes, improve operations and add
value. Digital twins function as proxies for the combination of skilled individuals (e.g.,
technicians) and traditional monitoring devices and controls (e.g., pressure gauges).
Their proliferation will require a cultural change, as those who understand the
maintenance of real-world things collaborate with data scientists and IT
professionals. Digital twins of physical assets combined with digital representations
of facilities and environments as well as people, businesses and processes will
enable an increasingly detailed digital representation of the real world for simulation,
analysis and control.

Trend No. 6: Blockchain

Blockchain is a type of distributed ledger in which value exchange transactions (in
bitcoin or other token) are sequentially grouped into blocks. Blockchain and
distributed-ledger concepts are gaining traction because they hold the promise of
transforming industry operating models in industries such as music distribution,
identify verification and title registry. They promise a model to add trust to untrusted
environments and reduce business friction by providing transparent access to the
information in the chain. While there is a great deal of interest the majority of
blockchain initiatives are in alpha or beta phases and significant technology
challenges exist.

But what if there was a way of making a transaction that didn't require the use of a
trusted intermediary? Imagine direct business to business or peer to peer transactions.
No banks, no government, no intermediaries of any kind.

Blockchain Technology

Blockchain technology creates a decentralised digital public record of transactions that is

secure, anonymous, tamper proof & unchangeable. Instead of a bank or other
intermediary maintaining a private database of records, blockchain technology makes all
records public.
In the blockchain, every time a transaction occurs, a block of data is added to a digital
chain. For example, if person (A) transfers money or information to person (B) this
transaction will be logged in the blockchain with a certain code. The blockchain creates
trust because a complete copy of the chain, which shows every transaction, is held by the
entire network. If someone attempts to cheat the system or steal, they can be easily
identified.

No Intermediaries - So What?

The elimination of intermediaries brings with it a number of benefits, many of which

cannot yet be fully comprehended. Banks & governments for example, often impede the
free flow of business because of the time it takes to process transactions and regulatory
requirements. The blockchain could enable people and businesses to trade much more
frequently and efficiently. This would significantly boost local and international trade.
Blockchain technology would also eliminate expensive intermediary fees that have
become a large burden on individuals and businesses. Think about the amount of money
you spend on bank fees every year. Wouldn't it be great to transfer money at no cost?
There are also security benefits. Hacking attacks and fraudulent activities that commonly
impact large central intermediaries would not be possible with blockchain technology.

Blockchain:
Technology that helps tramnsfer digital currency from one individual to another. Eg.
Bitcoin enabler using blockchain.

Public ledger records all transactions eliminating the need for 3rd party to process
payments Each completed block is added to the chain and another block begins
forming a chain

Not rewgulated by central authority.Users dictate and verify transction

Reviews trasnactions and helps know how much value exchanged by one address in
one time.Each computer connected to bitcoin recievesd a blockchain upon joining
the network

FASTER
Cheaper

NO 3rd party

Open ledger

Chain of transaction = block chain Open and public to everyone

Everyone can see whats the worth of everyone and review transact. If wrong not part
of ledger

Distributed ledger Everyone has ledger so no centralised part reqd

All copies need to be seen and same for all.

For any transaction the 1st minor to validate the transaction gets financial reward ie.
Bitcoin(competition) Tasks: 1. Validate 2. Find special key using computational
power.

Mainly Blockchain works on fact that ledger is open or public , everyonme can see
and valiudate it. Ledger distributer for all to

Economic insentive of minors help not having 3rd party people to validate.
Mesh
The mesh refers to the dynamic connection of people, processes, things and
services supporting intelligent digital ecosystems. As the mesh evolves, the user
experience fundamentally changes and the supporting technology and security
architectures and platforms must change as well.

Trend No. 7: Conversational Systems

Conversational systems can range from simple informal, bidirectional text or voice
conversations such as an answer to “What time is it?” to more complex interactions
such as collecting oral testimony from crime witnesses to generate a sketch of a
suspect. Conversational systems shift from a model where people adapt to
computers to one where the computer “hears” and adapts to a person’s desired
outcome.

Artificial intelligence (AI)-powered wellness tools are reducing the steps required to
receive a diagnosis. A wellness tool that uses image recognition and deep
learning could enable you to self-diagnose a skin complaint.

Enable customer experience excellence with AI

Customer experience excellence is critical for TSPs to not only meet, but also
exceed, their customers’ expectations and gain a competitive edge. TSPs will
increasingly use well-designed AI-powered tools, like chatbots, to expedite and
personalize customer services, support interactions and enhance the customer
experience. “As customer satisfaction grows, so does the possibility for TSPs to
cross-sell and upsell

Gartner predicts that, in 2018, half a billion users will save

two hours a day as a result of AI-powered tools.

Consumer usage will influence future technology developments, especially because

of the data collected from Internet of Things (IoT) sensors and connected devices.
Gartner estimates that 6 billion connected “things” will be actively requesting support
from AI platforms by 2018. Smart devices will monitor their own performance and
make improvements. “Collectively, this raft of small and large improvements across a
number of products and categories driven by AI will save users time as well as
improve the quality and pleasure of their experiences
Trend No. 7: Conversational Systems
Conversational systems can range from simple informal, bidirectional text or voice
conversations such as an answer to “What time is it?” to more complex interactions
such as collecting oral testimony from crime witnesses to generate a sketch of a
suspect. Conversational systems shift from a model where people adapt to
computers to one where the computer “hears” and adapts to a person’s desired
outcome.

Trend No. 8: Mesh App and Service Architecture

The intelligent digital mesh will require changes to the architecture, technology and
tools used to develop solutions. The mesh app and service architecture (MASA) is a
multichannel solution architecture that leverages cloud and serverless computing,
containers and microservices as well as APIs and events to deliver modular, flexible
and dynamic solutions. Solutions ultimately support multiple users in multiple roles
using multiple devices and communicating over multiple networks. However, MASA
is a long term architectural shift that requires significant changes to development
tooling and best practices.

Trend No. 9: Digital Technology Platforms

Digital technology platforms are the building blocks for a digital business and are
necessary to break into digital. Every organization will have some mix of five digital
technology platforms: Information systems, customer experience, analytics and
intelligence, the Internet of Things and business ecosystems. In particular new
platforms and services for IoT, AI and conversational systems will be a key focus
through 2020.

Trend No. 10: Adaptive Security Architecture

The evolution of the intelligent digital mesh and digital technology platforms and
application architectures means that security has to become fluid and adaptive.
Security in the IoT environment is particularly challenging. Security teams need to
work with application, solution and enterprise architects to consider security early in
the design of applications or IoT solutions.

Now, security experts must apply a new approach: CARTA–continuous adaptive risk
and trust assessment. This to stay competitive with emerging business
opportunities.
Tez: Unified Payments Interface Unified Payments Interface
is a payment system launched by National Payments Corporation of India and regulated by the
Reserve Bank of India which facilitates the instant fund transfer between two bank accounts on the
mobile platform.

Transfer money directly to your bank account. Simply link your account to Tez over UPI and instantly transfer
money from bank to bank.
2) With Google's multi-layered security and 24/7 protection by Tez Shield, the tech giant boasts of higher
security.
3) Using Tez's Cash Mode, you can instantly send or receive payments to anyone nearby without sharing
personal details like your phone or bank account number. The technology works like NFC and uses ultrasound
rays to connect tw ..

3) Using Tez's Cash Mode, you can instantly send or receive payments to anyone nearby without sharing
personal details like your phone or bank account number. The technology works like NFC and uses ultrasound
rays to connect two phones through the phone's microphone and speaker.
4) Tez offers language support for English, Hindi, Bengali, Gujarati, Kannada, Marathi, Tamil and Telugu.
5) Your chaiwala, milk man and your salon can now accept payments on the spot with Cash Mode.

Earn rewards
With Tez Scratch Cards (TM) in the app, a user may win up to Rs 1,000 with each eligible transaction. The
weekly transactions enroll a user in Tez's Lucky Sundays contest where the user could win Rs 1 lakh every
week. The transaction must not be less than Rs 50.