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Handy Guide
AR250
AR280 AR285 AR335
AR286 AR336 AR405
AR505
HANDY GUIDE
Version 2.0 SHARP ELECTRONICS (UK) LTD

Issue 10/99 1 COPIER TECHNICAL SUPPORT
TECHNICAL SERVICES GROUP
Handy Guide
The information contained within this guide is subject to change without

prior notice. For latest information access the Sharp Technical Internet site.
www.sharp.co.uk/tech
The Handy Guide is not a substitute for the official Sharp Service manuals.
It is for use by Sharp qualified field service engineers with the intention of improving
the efficiency of Sharp Photocopiers.
Should you have relevant information not included in the guide please contact the
Sharp Copier Hotline by e-mail
Copier.hotline@sharp-uk.co.uk

Handy Guide
Contents Page
1. Machine Specification 4
2. Machine Installation 8
3. Routine Maintenance 10
4. Machine Settings and Adjustments 12
5. Test Simulations 14
6. Trouble Code List 19
7. Parts Compatibility 20
8. Electrical Description 21
9. AR280/285/335 Fault Finding Guide 35
10. AR405 Fault Finding Guide 40
11. AR-FN1 Fault Finding Guide 41
12. AR-FN2 Fault Finding Guide 42
13. AR-PB2 Fault Finding Guide 43
14. Jam Cause Codes Listing 44
15. Flash Upgrade Procedures 47
16. “Fast Facts” 53
17. Notes 65

Machine Specification
AR250 AR280 AR285 AR285N AR286

Copy Volume
Optimum 6 – 40,000 10 –50,000 10 –50,000 10 –50,000 10 –50,000
Monthly Max 60,000 80,000 80,000 80,000 80,000
Firmware
ICU 1.07 3.37 3.37 3.37 1.07
PCU 1.04 3.35 3.35 3.35 1.04
OPE 1.03 3.35 3.35 3.35 1.03
AR-FN1(N) 3.20 3.20 3.20 3.20 3.20
AR-FN2 1.03 1.03 1.03 1.03 1.03
AR-DE1 1.18 1.18 1.18 1.18 1.18
AR-PB2 (boot) 1.11 1.11 1.11 1.11 1.11
AR-PB2 (prog & font) 2.32 2.32 2.32 2.32 2.32
Maintenance
Interval 80K 80K 80K 80K 80K
Drum Life 160K 160K 160K 160K 160K
Developer Life 80K 80K 80K 80K 80K
Toner yeild @ 6% 22K 17.5K 17.5K 17.5K 22K
Fuser Roller Life 160K 160K 160K 160K 160K
Consumables
Drum AR-336DM AR-330DM AR-330DM AR-330DM AR-336DM
Devloper AR-336DV AR-330DV AR-330DV AR-330DV AR-336DV
Toner AR-400T AR-330T AR-330T AR-330T AR-400T
KA Kit AR-330KA AR-330KA AR-330KA AR-330KA AR-330KA
KB Kit AR-330KB AR-330KB AR-330KB AR-330KB AR-330KB
Upper Heat Roller AR-330HU AR-330HU AR-330HU AR-330HU AR-330HU
Options
AR-CS1 (500sht cassette module) Option Option Option Option Option
AR-CS3 (500sht cassette module No No No No No
AR-DE1 (Desk unit 500 sht tray) ) Option Option Option Option Option
AR-DE1N (Desk unit, 500 sht tray.) Option No No Option Option
AR-DE7 (Desk unit, 500 sht tray.) No No No No No
AR-DU1 (Duplex module) Option Option Standard Standard Standard
AR-FN2 (2 tray finisher) Option Option Option Option Option
AR-FN1 (3 tray finisher) Option Option Option Option Option
AR-FN1N (3 tray finisher) Option No No Option No
AR-FN3 (3 tray finisher) No No No No No
AR-SP1 SPF (Single pass feeder) Option Standard No No No
RSPF (Reversing single pass feeder) No No No No No
AR-RF1 RADF Option No Standard Standard Standard
AR-RF2 RADF No No No No No
AR-VR2 (Document cover) Option No No No No
AR-TR1 (Dual tray output module) Option Standard Standard Standard Option
AR-LC1 (3000sht LCC) Option Option Option Option Option
AR-LC1N (3000sht LCC)
AR-TE1 (1 exit tray) Option Option Option Option Option
AR-DK2 ( Cabinet) Option Option Option Option Option
AR-HD1 (1 GB hard drive kit) Option No No No No
AR-HD2 (2 GB hard drive) No Option Option Standard Standard
AR-AX1 ( Document scanner interface) Option No No No Option
AR-XB3 (Scanner fitting kit) Option No No No Option
AR-CA1(Tandem connection cable) No No No No No
SF-EA11 Counter Option Option Option Option Option
SF-EA12 Auditor Option Option Option Option Option
SF-EA13 Commander Option Option Option Option Option

AR335/N AR336 AR405 AR505 Comments
10 – 60,000 10 – 60,000 10 – 75,000 10 – 90,000

100,000 100,000 125,000 150,000
3.37 1.07 2.09 C5.61A AR505 uses 4MB ICU flash rom (see page 20)
3.35 1.04 2.06 C5.61
3.35 1.03 2.06 5E.16
3.20 3.20 3.20 .52A
1.03 1.03 1.03
1.18 1.18 2.01 0.06 AR405 Uses AR-DE1(N) Only
1.11 1.11 1.11 3.17
2.32 2.32 2.32
80K 80K 90K 250K Due to new consummables

160K 160K 180K 250K
80K 80K 90K 125K
17.5K 22K 22K 25K
160K 160K 180K 125K
AR-330DM AR-336DM AR-405DM AR-500DM 336DM can replace 330DM

AR-330DV AR-336DV AR-405DV AR-500DV 336DV can replace 330DV
AR-330T AR-400T AR-400T AR-500T 400T CANNOT replace 330T
AR-330KA AR-330KA AR-400KA AR-505KA
AR-330KB AR-330KB AR-400KB AR-505KB
AR-330HU AR-330HU AR-400HU AR-505HU
Option Option Option No

No No No Option
Option Option No No
No Option Option No Not compatible to older models
No No No Option
Standard Standard Standard Standard
Option Option No No
Option Option Option No Not compatible to older models
No No No Option
No No No No
No No No Standard
Standard No No No
No Standard Standard No Not compatible to slower models
No No No No
Standard Option Option No
No No No Option
Option Option Option Option
No No No No
See Comment Standard Standard Standard 1GB standard for AR335 2 GB for AR335N
No Option Option Option Kit and instructions spare parts item
No No No Option Length limited to 4 meters
Option Option Option Option Kit and instructions spare parts item

AR250 AR280 AR285 AR285N AR286

Expanded Functions
Sim Slot 1 32 MB 16MB 16MB 16MB 16MB
Sim Slot 2 16MB Empty Empty Empty Empty
SCSI port 1 Empty Empty Empty Empty Empty
SCSI port 2 Empty Empty Empty Empty Empty
Electronic sorting Memory HDD HDD HDD HDD
Hard Disc
1 Giga Byte Option Standard Standard No No
2 Giga Byte No No No Standard Standard
Timings
Warm up time 65 sec 65 sec 65 sec 65 sec 65 sec
Copy speed A4 25 28 28 28 28
Jam recovery time 10 sec 10 sec 10 sec 10 sec 10 sec
To ready from preheat <30 sec <30 sec <30 sec <30 sec <30 sec
First copy speed
Upper cassette 5.2 sec 5.2 sec 5.2 sec 5.2 sec 5.2 sec
LCC 5.9 sec 5.9 sec 5.9 sec 5.9 sec 5.9 sec
Power Consumption
200v Max 1850w 1450w 1450w 1850w 1850w
Pre-heat <101.25w 200w 200w <112.8w <112.8w
Stand by (Ready) <96.25w <117.44w <117.44w <117.44w <107.8w
Off Mode <5w <1w <1w <1w <5w
Operational
Hi Fi mode No Yes Yes Yes No
Staple mode interupt Yes No No No Yes
AMS operation Changed Base Base Base Changed
Finisher Direction Changed Base Base Base Changed
List print Changed Base Base Base Changed
Pre heat range 1-240min 1-30 min 1-30 min 1-30 min 1-240min
Auto power off range 1-240min 10-240min 10-240min 10-240min 1-240min
Technical
Drum fly wheel discs 1 2 2 2 1
Copy lamp AR-330CL AR-330CL AR-330CL AR-330CL AR-330CL
Lens F4 F4 F4 F4 F4
Fuser pressure levers Removed Removed
Main Charge Voltage -602 -642 -642 -642 -642
Grid Bias (sim 8-02) 500 475 475 475 500
Laser Power Setting 7 16 16 16 16
Preheat default temp 105 110 110 110 110
Process control
Laser power correction 1 0.12mw 0.2mw 0.2mw 0.2mw 0.12mw
MC grid correction 1 48v 95v 95v 95v 48v
Dev Bias Correction 58 38 38 38 58
Pro. Con Rotation Time 20,000 sec 20,000 sec 20,000 sec 20,000 sec 20,000 sec

AR335/N AR336 AR405 AR505 Comments
16MB 16MB 16MB 48MB AR505 Standard on PWB not fitted on sim card
Empty Empty Empty Not Fitted
Empty Empty Empty Empty
Empty Empty Empty Empty
HDD HDD HDD HDD
Standard No No No
No Standard Standard Standard Extra memory available to print option
65 sec 66 sec 75 sec 150 sec

33 34 40 50
10 sec 11 sec 10 sec 10 sec
<30 sec <30 sec <30 sec <1 min
5.2 sec 5.2 sec 4.5 sec 4.3 sec

5.9 sec 5.9 sec 5.2 sec 4.7 sec
<1440w <1440w <1440w <1590w

200w <132.05w <159w <197.5w
v<133.59w <133.59w <154w <154w
<1w <1w <5w <5w
Yes No No No
No No Yes No Can now be enabled in key op mode
Base Changed Changed Changed Sim 26-41 for pamphet mode AMS
Base Changed Changed Changed Sim 26-46 changes in staple mode
Base Changed Changed Changed Date and serial number added
1-30 min 1-240min 1-240min 1-240min
10-240min 1-240min 1-240min 1-240min >AR405 now in 1min increments
2 1 1 2
AR-330CL AR-330CL AR-330CL N/A 505 copy lamp not available as consumable
F4 F4 F6 F6
Removed Removed Removed
-642 -602 -602 -645 AR505 auto –570v
475 500 -500 -500
16 7 9 5
130 130 140 140
0.2mw 0.12mw 0.16mw 0.16mw

95v 48v 64v 85v
38 58 38 36
20,000 sec 20,000 sec 16,600 sec 15,000sec

Machine Installation
DEVELOPER SET UP & DRUM ID/DM SENSOR’s
Sim 25 – 01 Developer Stir ( twice )

Sim 25 – 02 Developer Level Setting
Sim 44 – 02 Setting Less Than 100
LASER PRINT HORIZENTAL IMAGE CHECK
Sim 64 – 01 ( Print Pattern 10 )

Lead & Trail Adjust Pg7-6
LASER PRINT & ORIGINAL OFF CENTER
Sim 50 – 05 Top Margin ( Set to 50 )

Sim 50 – 10 Adjust All Cassettes ( Laser Print )
Sim 50 – 12 Adjust OC, RADF & SPF
COPY IMAGE POSITION & VOID
Sim 50 – 01 or
Sim 50 – 02 Adjust L1,L2,Image Loss, Den A & Den B.
Lead & Trial Void must be set to Equal Size.
COPY QUALITY
Sim 46 – 02 Adjust Copy Mode ( All )
Parameters: Sim 46-09 Character

Sim 46-10 Mix ( CH & Photo )
Sim 46-11 Photo
Sim 46 – 03 Adjust 256 Mode ( All ) NOT AR286/336/405/505
Parameters: Sim 46-05 Character

Sim 46-06 Mix ( CH & Photo )
Sim 46-07 Photo

Machine Installation
BYPASS TRAY
Sim 40 – 02 Adjust Paper Width Sensor
DOCUMENT FEEDER’s
Sim 53 – 01 Original Stop Position (RADF)

Sim 53 – 02 Adjust DFD & DTD Sensors (RADF)
Sim 50 – 01 or
Sim 50 – 02 SPF Lead Edge Adjust L3 (AR280/505)
OTHER
Sim 21 – 01 Maintenance Cycle Setting

Sim 26 – 06 Destination Setting
Sim 26 – 22 Destination Language Setting
Sim 26 – 35 Set Multi Error Counter
CUSTOM SETTINGS (Key Operator)
Auto Power Off Setting

Pre-Heat Timer Setting
Auto Exposure Setting
Date & Time Setting
SIMULATION DATA PRINT
Sim 22 – 06 Print All Simulation Data

Routine Maintenance
MAINTENANCE COMPLETED
Sim 24 – 04 Maintenance Counter Reset

Sim 21 – 01 Maintenance Setting Check
DEVELOPER REPLACEMENT
Sim 24 – 05 Developer Counter Reset

Sim 25 – 01 DV Stir (Twice)
Sim 25 – 02 DV Level Setting
DRUM REPLACEMENT
Sim 24 – 07 Drum Membrane Counter Reset
PROCESS CONTROL
Sim 44 – 02 ID & DM Sensor Adjust (< 100)
COPY QUALITY
P 20 Auto Exposure (Custom Setting)

Sim 46 – 02 Copier Mode Adjust
Sim 46 – 03 256 Mode Adjust NOT AR286/336/405/505
JAM & TROUBLE COUNTER
Sim 24 – 01 Jam/Trouble Counter Reset
FEED ROLLER REPLACEMENT
Sim 24 – 02 Individual Tray Counter Reset
SIMULATION DATA
Sim 22 – 06 Simulation Data Print

Routine Maintenance
SIMULATION DATA
Perform Sim.22-06 Simulation Data Print
MAINTENANCE COMPLETED
Perform Sim. 24-04 Maintenance Counter Reset
Perform Sim.21-01 Maintenance Cycle Check
DEVELOPER REPLACEMENT
Perform Sim. 24-05 Dev Counter Reset
Perform Sim. 25-01 Developer Stir (Twice)
Perform Sim. 25-02 Developer Level Setting
DRUM REPLACEMENT
Perform Sim. 24-07 Drum Membrane Counter Reset
PROCESS CONTROL
Perform Sim.44-02 Drum Mark / ID Sensor Setting
Value Must Be Less Than 100
Perform Sim. 44-01 Check Default
Perform Sim. 44-04 Check Default
COPY QUALITY
Perform Sim. 46-02 Copy Quality Adjustment (Copy Mode)
Sim.46.09 CH Mode Customise
Sim.46-10 MIX Mode Customise
Sim.46-11 PH Mode Customise
Sim 46-20 RSPF Mode (AR505 only)
Perform Sim. 46-03 AR280/285/335 Only
Copy Quality Adjustment (256 mode)
SIMULATION DATA
Perform Sim.22-06 Simulation Data Print

Machine Settings & Adjustments
Section Adjustment Item Adjustment

Procedure
Process
1 Developer doctor gap
2 MG roller main pole position
3 Dev bias voltage Sim 8-1 / 44-15
4 Main charger grid voltage Sim 8-2 / 44-15
5 Transfer charge voltage Sim 8-6
6 Separation bias voltage Sim 8-7
7 Drum marking sensor Sim 44-2
Image density sensor Sim 44-2
8 Toner concentration Sim 25-2
Laser scanner
1 Horizontal image distortion LSU lever adjustment
2 Print off center Sim 50-10
3 Laser power setting Sim 61-20 / 44-15
Scanner
1 Vertical image distortion Copy lamp unit
balance installing position
2 Vertical image distortion No2/3 mirror base
balance installing position
3 Vertical image distortion Winding pulley
position
4 Horizontal image distortion F rail height adjust
5 Main scan magnification CCD unit position
ratio
6 Main scan magnification Sim 48-1
ratio
7 Shading plate correction Sim 46-17
8 Scanning image position Sim 50-2
9 Original off center Sim 50-12
Copy Density
1 Copy mode Sim 46
Paper Feed
1 Manual bypass detection Sim 40-2
level
2 Paper size setting
Paper Trans 1 Separation Pawl Timing Sim 51-1
2 Resist Roller Buckle Sim 51-2

Machine Settings & Adjustments
Section Adjustment Item Adjustment

Procedure
Others
1 Original size sensor Sim 41-1 / 41-2
detection level
2 Waste toner full detection
3 Touch panel Sim 65-1
4 Key touch sound volume Sound volume
adjustment
SPF
1 Hinge height Table clearance
2 Open/Close sensor position Sim 2-2
ADF
1 Lead edge stop position Sim 53-1
2 ADF sensor level Sim 53-2
adjustment
3 Test Mode with Dip switch

Test Simulation
Test Sub Default N Description

Command Code Setting
1 -- Checks optical system.

01 Scanner test
02 Scanner sensor check
2 -- Checks Document Feeder ageing.
01 DF ageing test.
02 DF sensor check
03 DF output check (motor, clutch, solenoid)
3 -- Checks Finisher activation.
02 Finisher sensor check
03 Finisher output check (motor, clutch, solenoid)
06 Finisher jogger adjustment
4 -- Checks Desk/LCT activation
02 Desk/LCT sensor check
03 Desk/LCT o/put check (motor, clutch, solenoid)
5 -- Checks the lighting of lamps.
01 LCD/LED test
02 Heater lamp check
03 Copy lamp check
04 Discharge lamp check
06 * Separation lamp(AR-505 only)
6 -- Checks paper feed component activation
01 Paper feed o/put check (motor clutch solenoid)
02 Fan motor activation
7 -- Checks paper feed ageing
01 Paper feed ageing test setting
06 Interval ageing cycle timer set up
08 Warm up time display setting
8 -- Checks process voltages output.
01 Developer bias setting and output
02 MHV/Grid setting and output
06 THV setting and output ( transfer).
07 SHV setting and output ( separation).
9 -- Checks ADU activation.
01 ADU output check (motor, clutch, solenoid)
02 ADU sensor check
04 ADU alignment plate ageing

Test Simulation

10 -- Toner motor activation

13 Cancel U1 trouble
14 -- * Trouble cancel U1/LOC/U2/PF troubles).
15 -- * U4-09/20/21/22 LCC trouble cancel
16 -- U2 trouble cancel
17 -- * Cancel copy inhibition by host computer during
self diag PF
21 01 Maintenance cycle setting
22 -- Counter information displays
01 Counter data display
02 Jam/trouble counter display
03 Jam history data display
04 Trouble history data display
05 ROM version display
06 Data print mode
07 Key operator code display
08 Original/stapler counter display
09 Paper feed counter display
10 Machine system display
12 DF jam history display
24 -- Clears special counters
01 Jam/trouble counter clear
02 Paper feed counter clear
03 Original/stapler counter clear
04 Maintenance counter clear
05 Developer counter clear
06 Copy counter clear
07 Drum correction counter clear
09 Printer/other counter clear
11 * Reset developer time counter (AR505 only))
25 -- Checks the activation of the main motor unit
01 Checks the activation of main motor drive unit
02 Automatic developer adjustment
08 * Timing of toner concentration correction (AR505
only)

Test Simulation

26 -- Settings
01 Option set up (AR-TR1/AR-DU1)
02 LCT size set up
03 Auditor set up
05 2 Total/Maintenance counter set up
06 Destination set up
15 0 Fuser curl prevention mode.
18 * Used to set toner save operations
22 Language set up
26 Power management mode
30 CE mark setting
35 1 Trouble memory mode setting
36 30 ICU fan activation temperature set up
40 * Polygon motor stop mode set up (AR505 only))
41 Used to disable/enable auto magnification
44 Used to set up SCSI I/F of ICU PWB
46 Used to set up image rotation
50 * Sets reverse image enable/disable(AR505 only)
30 -- Main body sensors
01 Main unit sensor check
02 Tray sensor check
40 -- Bypass tray sensor check
01 Bypass tray size sensor check
02 Bypass tray adjustment
41 -- Original size detection (OC mode)
01 PS sensor check
02 PS sensor adjustment
03 PS sensor output display
43 01 Fuser temperature set up
03 * Adjusts fuser motor speed (AR505 only))
08 * Sets rotation time after warm up (AR505 only)

Test Simulation

44 -- Process control mode

01 Correction mode setting
02 PC gain adjustment
04 PC initial density set up (drum type B)
05 Correction initial bias set up (drum type B)
09 PC data display
12 DM data, patch/base data display
15 Drum control set up (drum type A)
46 -- Exposure adjustment
02 Exposure level set up copier 2
03 Exposure level set up copier 256 (280/285/335)
17 * Used to execute shading correction and display
value
18 * Adjusts the density gradient in copy mode (AR
250/286/336/405/505 only)
19 * Adjusts density gradient and sets detection area
in auto mode(AR 250/286/336/405/505 only)
20 * Used to adjust copy density correction in SPF/
RSPF modes (AR280/505 only)
48 01 Magnification adjustment
50 -- Lead edge registration
01 Lead edge adjustment value (copy)
02 Lead edge adjustment value (calculation)
05 50 Adjust print edge position
10 50 Print centre deviation adjustment.
12 50 Original centre deviation adjustment.
51 01 310 PSPS timing set up
02 50 Resist roller adjustment value
08 * Used to enable/disable PSPS timing for each
paper feed section (AR505 only)
52 01 50 ADU alignment plate home position setting

Test Simulation

53 -- Document Feeder adjustments

01 8 DF stop position setting
02 RADF sensor adjustment
06 * Adjusts RSPF width detection (AR505 only)
60 01 DRAM test
61 -- Laser unit
01 Laser unit check
02 Laser power value setting (drum type B)
04 * Adjusts scanner laser power in printer mode
62 -- Hard drive
01 HDD format
02 * HDD read/write test partial check
03 * HDD read/write test all area check
63 01 CCD shading data display
07 * Used to adjust the white plate scanning start
position (Ar505 only)
64 01 Self print
65 -- Touch panel
01 Touch panel adjustment
02 Touch panel test
67 01 Printer PWB memory operation check
02 Printer Parallel I/F operation check
03 10 Adjust Parallel I/F Ack signal width
11 Used to set printer I/F select in signal
12 Used to write data into printer flash memory
13 Used to check printer flash memory data
14 Printer flash memory data writing & result
15 * Used to check the sum of the printer flash
memory
16 * Used to check the operation of the network card
17 NVRAM data clear (printer pwb)
69 1 * Used to check input/output of scusi channels A
and B (AR505 only)
Note: The ‘*’ in the N column denotes new simulation for AR505

Trouble Codes
Code Sub Content of trouble Code Sub Content of trouble

Cl OO MC trouble O1 Thermistor open (HL2)
C2 OO TC trouble H3 OO Heat roller high temperature detection (HL1)
E7 OO ICU communication trouble O1 Heat roller high temperature detection (HL2)
O1 Image data memory trouble H4 OO Heat roller low temperature detection (HL1)
O2 Laser trouble O1 Heat roller low temperature detection (HL2)
O3 HDD trouble H5 O1 5 continuous POD not-reaching JAM detection
1O Shading trouble (Black correction) O2 Fusing thermistor abnormality
11 Shading trouble (White correction) L1 OO Scanner feed trouble
13 CCD light quantity check error L3 OO Scanner return trouble
9O CU communication trouble L4 O1 Main motor lock detection
Fl OO Finisher communication trouble L6 1O Polygon motor lock detection
O1 Finisher 1 jogger shift trouble / L8 O1 No full-wave signal
Finisher 2 alignment section abnormality O2 Full-wave signal width abnormality
O2 Finisher transport motor abnormality U2 OO EEPROM read/write error
O4 Finisher 1 elevator lower limit / 11 Counter check sum error
Finisher 2 stack tray lower limit 12 Adjustment value check sum error
O5 Finisher 1 elevator home / U4 O2 ADU alignment plate operation abnormality
Finisher 2 stack tray sensor abnormality O3 ADU rear plate operation abnormality
O6 Finisher shift motor abnormality U5 OO RADF/RSPF/SPFcommunication trouble
O8 Finisher staple shift motor trouble O1 RADF resist sensor trouble
1O Finisher staple unit operation trouble O2 RADF expulsion sensor trouble
11 Finisher 1 pusher motor trouble / O3 RADF timing sensor trouble
Finisher 2 boomerang rotation abnormality 06 RSP post-separation sensor trouble
14 Finisher 2 stack tray abnormality 07 RSPF read sensor trouble
15 Finisher 1 elevator motor trouble / 08 RSPF SB sensor trouble
Finisher 2 stack tray motor lock 11 RADF paper feed motor operation abnormality
16 Staple sort holding motor 16 RSPF fan motor trouble
17 ST paper exit roller pressure release trouble U6 OO Desk communication trouble
18 Tray 3 paper exit paddler operation trouble O1 Desk1 CS lift up trouble
5O Non-support trouble in automatic detection O2 Desk2 CS lift up trouble
of option connection(sorter, finisher) O8 Desk 24v power abnormality
8O Finisher power not supplied 1O Desk transport motor trouble
F2 OO Toner control sensor open 2O LCC communication trouble
O2 Toner motor connector unconnected 21 LCC transport motor trouble
31 Process control trouble (Drum surface 22 LCC 24v power abnormality
32 Process control trouble (Drum Mark) 5O Non supported option connection (Desk Unit)
37 Drum marking sensor gain adjustment error 51 Non supported option connection (LCC Unit)
39 Process thermistor breakdown U7 OO RIC communication trouble
F3 12 Copier top stage CS lift up trouble U9 OO Operation control communication trouble (ICU)
22 Copier bottom stage CS lift up trouble 9O Operation control communication trouble (OPE)
F9 OO Printer communication trouble EE EL Auto developer adjustment trouble - Overtone
O1 PRT DRAM trouble EU Auto developer adjustment trouble - Undertone
O2 PRT Centroport check error FA O1 A2 board self diag error (memory)
O3 Network card trouble FC OO ASK/IrDA modulation LSI reset error
O4 Printer program error O1 ASK/IrDA switch error
O5 Short of memory capacity on the ICU PWB PC Personal counter not installed
1O PRT SCSI LSI abnormality PF RIC copy inhibit command reception
9O Printer communication trouble -- Auditor not Ready
H2 OO Thermistor open (HL1)

Parts Compatibility
Model ICU, pwb PCU,pwb Operation pwb AC PSU

AR250 CPWBN1406FC51 CPWBN1267FC53 CPWBN1258FC52 CPWBF1291FC51
Model HVU PSU DC PSU CCD Unit Hard Disc

AR250 RTRNZ0533FCZZ CPWBF1287FC31 CDAIU0578FC33 Not applicable
AR280 RTRNZ0533FCZZ CPWBF1287FC31 CDAIU0578FC31 DUNT-6927FCZZ
AR336 RTRNZ0533FCZZ CPWBF1287FC31 CDAIU0578FC33 DUNT-7014FCZZ.
AR405 RTRNZ0533FCZ1 CPWBF1287FC31 CDAIU0578FC32 DUNT-7014FCZZ
AR505 RTRNZ0547FCZ1 CPWBF1287FC31 CDAIU0578FC32 DUNT-7014FCZZ
Model Laser Unit Toner Hopper Dev Box Paper Drive Unit
AR250 DUNT-6984FC21 CBOX-0117FCE3 CBOX-0116FCE1 CFRM-0945FC33
AR280 DUNT-6935FC11 CBOX-0117FC51 CBOX-0116FCE1 CFRM-0945FC31
Model Main Drive Unit Upper Fuse Roller Fuser lamp (sub) Fuser lamp (main)
AR250 CFRM-0939FC53 NROLT1228FCZZ RLMPU0634FCZZ RLMPU0628FCZZ
Model Copy Lamp ICU Flash ROM OPE Flash ROM PCU Flash ROM
AR250 RLMPD0638FCZZ VHi28F082-03F VHi28F161A07F VHi28F081-13F
AR505 RLMPD0638FCZZ VHi28F162A04F VHi28F161A07F VHi28F081-06F

Electrical Description
AR-FN1 FINISHER UNIT
The AR-280/285/335 supplies 5vdc through CN-A pin 6 and 24vdc through CN-A pins 1 & 2 of
the Finisher Main PWB.
All of the switches and sensors utilise DC voltages to operate. A source voltage of 24VDC is
used to supply the motors, solenoids, and switches within the finisher while 5VDC is used by
the various photo-detectors.
DSW2 and DSW3 are used to sense the position of the finisher doors. If any one of these
switches is open, the AR-280/285/335 will instruct the user to close the finisher door. DSW1
detects when the finisher is properly attached to the copier. If DSW1, DSW2, or DSW3 is
open, 24VDC will not be supplied to the motors or solenoids within the finisher.
Each output tray of the finisher is able to detect when the tray is full. T1PF or T2PF will switch
low when the paper capacity has been reached for tray 1 or tray 2. Tray 3 detects the tray to
be full when the upper limit sensor and the lower limit sensor both switch low.
The activation of a solenoid in the finisher is similar to that of other sub-systems in the copier.
The paper entry solenoid (INGSL) is supplied with 24VDC from CN-J pin 19. To operate the
solenoid, the Finisher Control PWB switches the INGSL/ signal at CN-J pin 20 to a low level
(less than 1VDC). This energises the solenoid directing the paper to the reversing section of
the finisher.
All motors in the finisher are supplied with 24VDC. FM is a DC Brushless motor. The control
signals for the motor can be monitored at CN-E pins 7, 8, and 9. At high speed, the voltage
output should measure approximately 8.5VDC and low speed approximately 4.1VDC. CN-E
pins 1, 2, 3, and 6 are used to monitor and control the speed of the finisher motor and will
sense any motor malfunctions.
EVM, OFM, and STM are also DC brushless motors. The speed of these motors is not as
critical as that of the finisher motor. Therefore the encoder sensor and the hall elements are
not used with these motors. OFM and STM are uni-directional. EVM is a bi-directional motor.
When CN-H pin 1 is high and CN-H pin 2 is low, tray 3 is ascending. When CN-H pin 2 is high
and CN-H pin 1 is low, tray 3 is descending.
RVM, JGM, PSM, and STUM are DC stepping motors. Each motor has 4 control signals
supplied to it from the Finisher Control PWB. The speed and sequence of these signals control
the speed and direction of the motor.

R.A.D.F. UNIT
The Control PWB receives control signals and operating voltages from the copier via the
interface harness.
Interlock Switches
When all of the open/close switches in the unit (AUOD, FGOD, and TGOD) are closed, the
feeder will operate. +24V is routed through each switch. The +24V must be returned to the
Main PWB in order for it to operate.
Document Set Sensor

The Document Set Sensor (DSS) determines when documents have been set in the document
tray. When documents are set, the sensor output switches to a low level. CN-2 pin 3 on the
RADF Control PWB switches from high to low when paper is placed in the document tray and
the Document Set Detector (DSS) is actuated.
Document Size Sensing (document tray)

The Document Size Sensor (DLS1) is a photo interrupter located beneath the document tray.
The actuator arm is above the document tray. When it is pressed down, it detects the presence
of paper and produces a HIGH signal output. For example, a high signal measured at CN-1 pin
6 and a Low signal measured at CN-1 pin 9 on the RADF Control PWB represents paper
present at DLS1 and paper absent at DLS2. This is interpreted by the CPU as 11" length
paper. The Original Width Sensor is a variable slide resistor and it is located beneath the
width guides and inside the tray unit. It is used to determine the width of the largest document
in the document tray. The output of the sensor is an analogue signal that is proportional to the
width of the guides.
Document Size Sensing (when feeding)

Once document feeding begins, the size of the document is again measured. The Document
Width Sensor (DWS) determines the width of the document. If CN-3 pin 9 on the RADF
Control PWB never switches high during a feed in cycle, the RADF determines that the
document is 8½" or less in width. The length of the document is determined by the number of
pulses counted from the Document Feed Motor Rotation Sensor (DFMRS). The counting of the
pulses begin when the lead edge of the document is detected by the Document Feed Detector
(DFD). The counting continues until the trail edge of the paper is detected. The greater the
number of pulses counted, the longer the document length.

R.A.D.F. UNIT (continued)
Document Feed Motor
The Document Feed Motor is a DC motor. CN-5 pin 1 on the RADF Control PWB switches high
while CN-5 pin 2 reads 0VDC when this motor is rotating in the forward direction. CN-5 pin 2
on the RADF Control PWB switches high while CN-5 pin 1 reads 0VDC when this motor rotates
in the reverse direction. The components of the feed section are rotated in the correct direction
by the use of one-way bearings in the mechanical drive train as the motor rotates in the forward
and reverse direction.
Document Feed Solenoid
CN-5 pin 3 on the RADF Control PWB switches low to energise the Document Feed Solenoid
(DFSOL).
Document Positioning (by feeder on the glass)
After the original is fed by the feed section, and its size has been determined again by the
width sensor and the Document Feed Motor Rotation sensor, the original is fed onto the glass
as the belt is turned by the activation of the Belt motor. The original is fed onto the glass past
the stopper plate. Its direction is then reversed to align its edge with the stopper. The distance
that the original reverses is adjustable with Simulation 53. If the feeder is used in 2-1 or 2-2
mode the original is first inverted before being copied.
Document exiting
The original can either exit after the copy is made or it can be inverted again to copy the next
side. To invert the original, CN 8 pin 5 is switched low to activate the Reverse Solenoid. This
moves the reversing gate. This directs the original back to the glass for copying. After the
copy is made, the original exits the RADF. The exiting is monitored by the Reverse sensor.
The exit section of the unit is rotated when the Reverse motor (DRM) is activated. DRM is a
stepping motor that is supplied with +24V from CN7 pins 3 and 4. As the control signals A, -A,
B, and -B are switched, the motor rotates.

Display PWB
The Display PWB (LED) indicates the “Remove Original” and the ready to feed indication. A
low at CN2 pins 7 and 8 drives the LED’s for the appropriate indication.
Communication
All communication between the document feeder and the copier is in serial form. The
technician is unable to determine what information is being sent and received from CN 9 of the
document feeder Main PWB. Lack of communication will result in a “U5” error code.

AR-LC1
LARGE CAPACITY CASSETTE
LPFM, is a servo motor. LPFM control signals (CN-C pins 7, 8, 9) pulse 38VDC in sequence to
drive the motor. The hall elements (CN-C pins 3, 4, 5) and encoder (CN-C pin2) monitor the
speed and direction of the motor. When the imager is powered up, the main circuit checks the
detection state of each sensor in the LCT. The tray is lifted by the tray lift motor (LLM) via a
system of cables and pulleys. If CN-A pin 11 is high (LUD), CN-A pin 3 will switch low turning
on LLM to elevate the tray until the upper limit detector switches low. A limit switch (LLSW) is
provided to protect the LCT if the lift up motor fails to operate normally. If the tray continues to
lift the tray after the upper limit sensor is activated, the upper limit lock switch (LLSW) will open.
This removes the 24VDC supply to the lift up motor.
If CN-A pin 12 switches low after paper feed, the main circuit detects no paper in the LCT and
switches CN-A pin 4 low. This will turned on the lift up motor to descend the tray until the lower
limit detector (LDD) goes high.
LRES, is the lift motor rotary encoder sensor. This sensor performs two functions. 1) Lift motor
operation. If the output pulses from the RE sensor slow or stop, a U6-09 error will be
displayed. 2) LRES, along with LUD and LDD, is used to sense the amount of paper in the
tray. The output pulses are counted from the time LDD goes low until LUD goes low. The
number of pulses is converted to the amount of paper on the tray.
LTOD is the imager connection detector. When the LCT is properly pressed against the
copier, CN-A pin 18 will switch low and “Ready to Copy” can be displayed.
LPFD is located just before the paper exits the LCT. CN-A pin 17 switches low when paper is
detected leaving the LCT.
The paper feed clutch and paper feed solenoid are active low components. When CN-A pin 8
switches low, the paper feed solenoid (LPFS) is energised and the initial paper feed roller is
lowered to the top sheet of paper. When CN-A pin 6 switches low, the paper feed clutch
(LPFC) is turned on and drive is supplied to the paper feed and initial feed rollers.
+5VDC and +24 VDC are supplied by the imager to the LCT through CN-B pins 7 and 9
respectively.

AR-DE1 DESK UNIT
The AR-280/285/335/405 supplies 5vdc and 24vdc to the AR-DE1 through CN-C pins 9 and 4
of the Desk Main PWB.
A brushless DC motor (DM) supplies drive to the paper feed and transport rollers. The motor
incorporates Hall Sensors and a rotary encoder to detect motor speed and malfunctions.
24vdc is supplied to DTRC from CN-D pin 14 of the Desk Main PWB. When CN-D pin 28
switches low, DTRC is activated. 24vdc is also supplied to the paper feed clutch and solenoid
for each drawer from CN-A pins 2 and 4 of the Desk Main PWB. The control signal for each
component will switch low to energise the respective clutch / solenoid.
Four sensors are located in the transport section of the desk unit. DPOD1, DPOD2, and
DPOD3 are photo interrupter paper path sensors used for jam detection. DPOD1 can be
monitored at CN-A pin 28. DPOD2 and DPOD3 can be monitored at CN-D pins 4 and 6.
DPOD1 is also used to sense the trail edge of the copy paper. This signals the end of paper
transport and DTRC is turned off. DDOPSW is a photo sensor that monitors the desk unit right
side door open/close condition.

AR-DU1 DUPLEX UNIT
DPPD1, DPPD2, and DPPD3 are photo interrupter type sensors used to detect jams in the
paper path of the duplex unit. DPPPD1, DPPD2, and DPPD3 can be monitored on the PCU
PWB at CN10 pins 13A, 14A and 15A respectively.
The duplex reverse motor is a stepping motor. The control signals can be monitored at CN10
pins 5A, 6A, 7A, and 8A on the PCU PWB.
The alignment plate motor is a stepping motor. The control signals can be monitored at CN10
pins 9A, 10A, 11A, and 12A on the PCU PWB.
The alignment plate home position sensor detects the alignment guides in the home position.
The output of the sensor can be checked at CN10 pin 12A on the PCU PWB. It will switch high
when in the home position.
DTC1 and DTC2 are the transport clutches for the duplex unit. Both are supplied 24VDC from
the PCU PWB at CN10 pin 3A. The control signal for each clutch can be monitored at CN10
pins 3B and 4B. When the signals switch low, the clutch is energised and drive is supplied to
the duplex unit transport rollers.

SCANNING SECTION
The Scanner Control PWB receives 5VDC and 38VDC from the DC PWB at CN1 pins 3 and 1
respectively.
The Scanner Motor is a four phase DC stepping motor. 38VDC is supplied to the motor
through CN3 pins 5-6 on the Scanner Motor PWB. The motor control signals can be monitored
at CN3 pins 1 through 4. The speed and sequence of the signals control the speed and
direction of the motor rotation.
The mirror home position sensor (MHPS) receives 5VDC from CN 1 pin 6 of the PCU PWB.
5VDC can be measured at CN1 pin 8 of the PCU PWB when the scanner is in home position.
24VDC is supplied to the Copy Lamp Control PWB at CN5 pin 6B. When CN5 pin 5B switches
low the Copy Lamp Control PWB converts the 24VDC to 1.5KVDC to light the Xenon lamp.
The Xenon lamp operates at a cooler temperature and consumes less power than the halogen
lamp used in previous models.
The hard drive communicates with the ICU PWB through CN6 on the ICU PWB. The hard
drive receives 5VDC and 12VDC from the DC PWB. 5VDC can be monitored at CN702 pin 13
and 12VDC at CN704 pin 5 of the DC PWB.

LASER UNIT
The laser unit is connected to the ICU by way of connector CN-7. The polygon motor receives
24V and Ground from pins 21 and 22 on connector CN-7. The READY\ signal goes low on pin
20 when the polygon motor reaches the correct speed (40,000 rpm). The START\ signal goes
low on pin 19 when a print operation is needed.
The remainder of the laser system signals can be seen in the diagram below. Image data from
the ICU is present on pins 12 and 13 of CN-7. The /SYNC signal goes low when the edge of
the scan is reached (beam detect).

DEVELOPER UNIT
The bias voltage applied to the Magnetic Roller (MG) is created on the High Voltage PWB by a
DC to DC converter. This is similar to the Main and Transfer Corona outputs. A BIAS trigger is
sent from CN7 pin 6B (DVREM) on the PCU PWB to inform the High Voltage PWB to turn on
the bias output to the magnetic roller. DVPWM (CN7-3B) controls the DV bias voltage output
supplied to the MG roller. The developer bias output is set to -500 VDC and can be adjusted
by changing the value on the touch panel.
The Toner Concentration Sensor (TCS) is a magnetic inductance type sensor. The TCS is
supplied with 24 VDC from CN-5A pin 8 on the PCU PWB. The TCS output signal, known as
TSC, returns to the PCU PWB at CN-5A pin 6. This TCS signal level varies depending on the
ratio of toner to carrier. A comparator circuit at the PCU PWB monitors this signal level. If the
TCS signal level goes high this indicates that toner must be added to the developer, the PCU
PWB energises the Toner Motor. The voltage is supplied at CN-5A pins 11 and 12 to supply
toner from the toner hopper to the developer mixture.
Test command 25-02 is used to set up the Toner Concentration Sensor level when new
developer is installed into the developer unit. This test command should only be performed
with new developer. As the developer ages, the machine automatically alters the value in test
command 25-02 to suit the condition of the developer. For this reason it is important that this
test command be performed only with new developer and no alterations can be made on the
Toner Concentration Sensor to attempt to compensate for aged developer.
The Toner Motor is an AC motor. The toner motor is supplied with a pseudo-AC voltage from
CN-5A pins 11 (TMa) and 12 (TMb) on the PCU PWB. CN-5A pins 11 and 12 on the PCU
PWB can be monitored with a voltmeter to check the applied voltage to the motor,
approximately 12VDC can be measured between each pin and board GND. Approximately
24VAC can be measured across both pins.
CN-5A pin 9 (TMS) indicates to the PCU PWB when there is an electrical open with the 10-pin
toner motor connector. Self-diagnostic code F2-02 is displayed on the operation panel. When
the connector is open a high signal level is present at CN5A pin 9.

AC POWER SUPPLY CIRCUIT

The line voltage entering the imager is connected to a noise filter circuit, located on the AC
PWB. This device filters out irregularities in the line voltage and protects the power source line
from noise generated by the imager. The main switch breaks both the hot and neutral sides of
the incoming AC voltage
When the main switch is closed, the AC power is applied to the DC PWB. This board rectifies
and regulates the 240VAC supply into the DC voltages necessary to operate the imager. At the
same time, the control logic checks the imager for misfeeds, open door switches, and other
problems. If none exist, the logic energises relay 202, supplying AC to the AC component
circuits.
Before a copy can be made, the fuser unit must come up to proper operating temperature. The
AR-280/285/335 uses two fuser lamps to heat the upper fuser roller. Each fuser lamp has its
own control logic. The control logic turns on the fuser lamps by turning on a triac, a solid state
switching device (SSR201 and SSR202). Each triac has three leads; T1, T2, and Gate. AC
power is present at terminal T1. When PCU PWB switches the control signal for each lamp to
a high (approx. 1.2VDC) the gate signal is generated. When the gate signal is present at the
triac, the triac conducts current and AC is provided to the fuser lamp.
Two thermistors are used to monitor the temperature of the fuser unit, one for each fuser lamp.
When the thermistor drops to a predetermined resistance, the control logic signals the AC
PWB to turn on off the gate signal to the triac. The triac stops conducting and the fuser lamp
turns off. As the fuser begins to cool, the thermistor reaches a predetermined resistance and
the control logic turns the fuser lamp on again. This cycle is repeated to maintain the proper
fusing temperature.
After the fuser heat roller reaches the proper temperature at power on, the Main Motor is
energised by the control logic at the PCU PWB. In order for the main motor to operate, the
covers switches (DSWF and DSWL) must be closed and the Main Motor relay (RY 203) must
be energised. The Main Motor rotates for 15 second and then stops. If no problems are
encountered and the fuser has reached proper temperature, the control logic will turn on the
ready lamp and the touch panel will display “Ready to Copy”.

SHARP ELECTRONICS (UK) LTD

COPIER TECHNICAL SUPPORT
OPTICAL
LENS
02 NDH 02
DH2
01 L0 01
2/3 MIRROR
02 NDH 02
DH1
01 L0 O01P T I O N
N1
NDH 05 NDH 05 02 N1 02
01 L0 01 01 L1 01
L1
07 N1 07 MAIN
03 L1 03
N0 SW.
N0 (out) 08 N0 08 02 N0 02
04 L0 04 01 L0 01
AC PWB L0
L0
EARTH HARNESS L0 (out)
OP PANEL
32
N (in) N1 01
N1 03
L (in)
L1 01
L1 02
L1 03
HL2
LHL2
NHL2 03 16 NHL2 16
NHL1 01 08 NHL1 08 HL1 LHL1
01 L1 01
AC PWB LHL
THS HL PWB
FUSER UNIT
02 N1 02
DCPS
01 L1 01
Version 2.0
Issue 10/99
DC POWER SUPPLY CIRCUIT
The DC Power supply PWB is responsible for taking the AC voltage from the wall outlet and
converting it to the necessary DC voltages used in the various components of the imager. AC
voltage is rectified to a DC voltage and then stepped down to the appropriate voltages
necessary to operate the DC components of the imager. The DC voltages produced the DC
PWB are: FW / 3.3VDC for the ICU PWB / 5VDC for logic, laser unit, and sensors / 12VDC for
ID/DM sensors, CCD and HD / 24VDC for motors, clutches and solenoids / 38VDC for the main
motor and scanner motor.
Fuse List
Fuse Fuse Value Symptom

F701 5A/125V No LCD Display; No Green Light on < Start > button
F702 3A/125V Service Code “L3-00”
F703 5A/125V “Close the Front Cover” displayed
F704 3A/125V No power; squeals when powered down
F705 160mA/125V Dark display
F706 3A/125V No Green Light on < Start > button when the ADF is
used
F707 3A/125V “Tray Out Of Service” displayed; No Green Light on
LCC
F708 3A/125V “Tray Out Of Service” displayed
F709 6.3A/125V “F1-80” displayed

HIGH VOLTAGE UNIT
All of the corona units are powered by the High Voltage PWB. This PWB acts as a transformer
for the coronas. Both the Main and Transfer coronas use a DC to DC converter. The
Separation Corona uses a DC to AC converter as part of its circuit.
A source voltage of 24 VDC is supplied at CN-7B pin 12 of the PCU PWB. Ground for the High
Voltage PWB is provided at CN-7B pin 11 of the PCU PWB. The 24VDC source voltage and
ground enter the High Voltage PWB at pins 1 and 2. This maintains a standing voltage for the
components on the High Voltage PWB (DC to DC converter, screen grid output circuit, DC to
AC converter, and the developer (DV) bias output circuit).
When CN-7B pin 9 of the Main PWB switches low, the DC to DC converter on the High Voltage
PWB turns on to step up the 24 VDC to the proper Main Charge Corona output voltage. When
CN-7B pin 7 on the PCU PWB switches low, the transfer corona turns on. When CN-7B pin 5
on the PCU PWB switches low, the DC to AC converter activates to step up and convert 24
VDC to 5.2KV AC to turn on the separation corona. In the AR-280/285/335, the actual grid
voltage in each mode is closely controlled by the PCU PWB (CN7-6B) based on process
control data.
CN-2 on the High Voltage PWB is used to check and adjust the output voltages. CN-2 pin 5 is
used to check the Main Charge Grid Voltage. CN-2 pin 3 is used to check the Separation
Charger DC Component Voltage outputs.
Sim. 8-1 is used to adjust the Developer Bias output.

Sim. 8-2 is used to adjust the Main Charge Grid output.
Sim. 8-7 is used to adjust the DC component in the Separation Corona output.
The High Voltage Unit is also responsible for supplying the developer bias voltage. When CN-
7B pin 3 of the PCU PWB switches low, the developer bias is supplied to the developer unit.
CN-2 pin 1 on the HV PWB is used to check the Developer Bias Voltage output.

AR280/285/335/Fault Finding
Fault Cause / Action

“PC” showing with or without Poor connection between ICU & Operation Panel:
LCD light. Remove & re-connect CN1 on ICU pwb.
No Power or Power cutting out. Poor connection on DC power supply:

Check all connections etc.
Dark diffused areas on the copy. Poor environment causes condensation within the
Laser Unit:
Allow machine to acclimatise before power up.
Shows “Extra” paper size when Incorrect set-up of bypass sensors:
using the Bypass Tray. Set up sensors using Sim 40 – 02.
High noise level from fans in Vibration from ICU area:

“Standby” mode. Fit HDD protective sheet as per FF/72.
Lines on Copies. MC Grid too tight:

Adjust Grid to correct tension & clean saw-tooth plate.
Intermittent Trial edge blanking. MC R/F End Block cracked:
Replace End Block.
Image shift in pamphlet & staple Change Firmware to:-
modes. ICU v3.37
PCU v3.35
OPE v3.35
Also check/adjust Lead & Trail Void areas to equal

size.
Machine Hanging at “AR” Logo. ICU Flash ROM or HDD faults:
Remove and re-seat ICU flash rom card.
Disconnect Hard Drive to eliminate HDD fault (E7-03
code will appear).
Remove the HDD controller board from the Disk Drive
and add solder to the connector “contacts” to improve
the connection between the HDD & HDD Controller
PWB.


Dead Display. Poor contact on ICU Simm Card – Refit
Note
A mixture of v2 & v3 Flash Roms will give the same
symptom.
Bar Coded copies (Front to Rear), Transfer/Separation Corona “Arcing”.
then Blank. Check rear frame lift angle.
Note:
Execute Sim. 14 to reset Laser.
Bar Coded Copies In Feed Mirror Motor Jamming While Scanning Original.
Direction. Check/Replace Motor & Control PWB.
Also check DC Power Supply
Switchback misfeeds. DSBD sensor not working:
Check harness & connector. Re-route if harness is too
tight (pulls connector).
Duplex Jams/Skew. Check Duplex Unit for cracks around
Curl Correction Roller bearing( Rear Frame). Fit
modification brackets as per FF/COP/94
“No Valid Copier Connection” SCSI port on ICU not activated:
When performing Flash Upgrade. Activate Port using Sim 26-44
Change Port B from 0 to 1.
Note.
V3.00 or higher software only.
Dropping Dev. Check Front DV seals on Developer Unit
For damage or wear. Replace with “Upgraded” Seals
:-
PSEL-0754FCZ2 & PSEL-0755FCZ2
Also check “Mag Pole” position across the whole
length of the Mag Roller.
E7-03 Communication problem with HDD:
Check connectors between the Disk Drive & the HDD
controller.
Fit HDD protective sheet as per FF/72.
Use Sim 62-03 to perform HDD Read/Write test of
disk surface.
(See Machine Hanging with “AR” logo)


E7-11 Communication problem between ICU and CCD
unit:
Check & clean connectors between the ICU
PWB & CCD unit.
Re-route CCD PWB harness & check that the
HDD protective sheet is fitted as per FF/72.
Note:
This error code will appear if the machine is
powered on with the SPF up.
U4-02. Poor connection between the Exit door &
Duplex unit:
Remove and refit connection
F2-39 Check/Replace Process Unit Thermistor
Note:
This error code will occur if the Drum Unit is
removed while the machine is powered on.
Reset code when Drum Unit is re-installed.
H3-00 Check/Clean/Replace Thermistors.
Also adjust Fuser Temperature Control using
Sim.43 to :-
Inside/Outside Normal = 180
Inside/Outside MFT = 180
May occur when machine calls for toner when
in print mode
Lines and or part of copy Rear lift angle on suction unit damaged causing
‘chatter’ at separation/transfer corona contacts
Suction unit lift angle breakage Customer error. Fit warning label
TLABH4411FCZZ
Auto Power Shut Off. Auto-Power Shut Off can be disabled using P86
in “Custom Settings”
Pamphlet Mode: Fit v2.03 or higher Flash Rom.
Blank 2nd side when using 4 or less
originals. First 5 set’s ok, then set
number 6,8,10 and so on do not copy.


Incorrect spelling of “October” Fit v2.04 or higher ICU Flash Rom.
when using Date Stamp.
Unable to select “Hi-Fi” mode. “Sort” mode is selected.
Check/Change Output default setting to “Group”
mode.
Note. AR280/285/335 Only
No pamphlet mode Sim 26 – 01 not set for duplex
“Open Tray 0” message on The copier has a job program entered into memory
display. using a tray port of a disconnected option eg. LCC
Unable to staple in “Covers” Bypass disabled when using Off-Set tray:
mode. Reset using “Custom Settings”
(With FN2)
“Invalid firmware” when flashing Incorrect flash rom, Check the card is 4MB
AR505 ICU rom
“Read End” message is displayed Sort mode is selected.
when copying a single page. Change Output default setting to “Group” mode.


Intermittent Black Lead Edge Delayed timing of Copy Lamp :- Replace
Lamp. Number on CL plug must be greater than 44
Image Shift/Data Corruption See Notes for FN2
during Copy Run.
Image shift in Pamphlet Mode. Upgrade Firmware to:-
ICU v1.07
PCU v1.04
OPE v1.03 or higher

AR405 Fault Finding Guide

No Communication between Incorrect Desk Unit Firmware.
Machine and Desk Unit (AR-DE1) Version 2.01 (AR-DE1N) must be fitted.
except for Software Version using Upgrade Desk Control PWB
Sim 22 Part No. 0EUPWB0402J42
F1-50 when AR-FN1 is installed. Incorrect Firmware version on Finisher.
AR-FN1 must be converted to AR-FN1N by upgrading
to v3.12 or Higher
Intermittent Black Lead Edge. Delayed timing of Copy Lamp :- Replace
Lamp
Image shift in Pamphlet Mode. Upgrade Firmware to:-
ICU v2.09
PCU v2.06
OPE v2.06
Image Shift/Data Corruption See Notes for FN2
during Copy Run.
Paper Jams when Printing Face Check Software version on AR-FN2.
Down When Using AR-FN2. v1.03 or Higher must be fitted

AR-FN1 Fault Finding Guide

Paper jam at FSTIDS. Actuator of the sensor is not fully engaging with the
detector:
Remove and disassemble sensor and put one extra
turn on the spring. Reform seating plate to allow full
engagement.
FPFD3 & FPFD4 jams when in Incorrect pressure of white transport rollers on
staple mode. Transport Door:
Re-locate rollers & check if the roller shaft is binding
with the location guides
(not returning correctly)
Paper Jam at FPID Paper exiting copier is “Bowed”:
Make sure the pressure springs on the exit rollers are
removed at installation.
Paper Jamming at FPID Paper catches when using the short path in AR-FN1:
Adjust the position of the short path gate
solenoid
F1-08 and Loud Banging Noise STUHP sensor not working:
Check sensor & connection CN-J on the Finisher
control PWB.
“Remove Paper From Tray 2” T2PF Actuator Jammed/Broken/Missing.
Error Message on Switch On Replace.
A3 jamming when Face Down Incorrect Software:
printing (PB2 fitted) Check that v2.13 or higher software is fitted

AR-FN2 Fault Finding Guide

“Check Finisher Cover” message. Incorrect fitting of locating pin or poor finisher
alignment. Make sure the locating pins are screwed in
as far as possible.
Adjust the height of the finisher for correct alignment.
Also check ULS2 sensor.
Locating Pin for FN-2 front frame Screw thread missing or damaged:
cannot be screwed in. Use a self tap screw to cut the thread first.
Image Shift/Data Corruption Static Electricity causing interference to both 5v & 24v
during Copy Run. supplies.
Check earth between Paper Entry Unit
(Curl Correction Roller) & Finisher Body.
Inspect & Fit Modified Earth Plates:-
PG 9 Item 17 (0CW4090P060//)
PG 10 Item 55 (0CW4090P061//)
PG 13 Item 17 (0CW4090P062//)
Item 27 (0CW4090P063//)
Note:
Modified plates have been fitted since March’99
production.
FJTES Misfeeds. Incorrect operation of PRSL Reverse Solenoid. Check
for :-
1. Damaged or Broken Flapper Arm (Pg7/12)
2. Incorrect fitting of Flapper Arm cushion. Make sure
the cushion is fitted “Flush” with the metal post. Check
for adhesive on the cushion.
3. Failure of PRSL Solenoid. Check the
resistance across the solenoid coil (approx 127 Ohms)
F1-05 Incorrect operation of AS & PLS sensors:
Check both sensors initialise when the Off Set tray
reaches “Home Position” by using Sim 03.
Make sure the Cam Detection lever is fitted correctly
or not broken (P/G 6-37).
F1-11 Off Set Tray fitted incorrectly.
Check that the position of the Fixing Screw is located
at the TOP of the slot on the Off Set Tray

AR-PB2 Fault Finding Guide

F9-00 Scsi Port not set up correct. Use Sim 26-44
To set Port B to:-
0 = No Printer Board
1 = Printer Board Installed
Printer Board not Working. Check Firmware version (280/285/335 only)
Must Be v3.00 or higher.
Also see above.
Printing Problems when NC3D Modified Relay Connector PWB required.
Network Card is fitted. See FF/COP/098.
Note:
Printer Boards prior to September 99 production only.
“NG” Error During Flash Upgrade. Write Protect Enabled :-
Relocate Jumper JP109 to Pins 2-3 on Printer Board
Printer “Hangs” when Printing Check/Replace Machine Firmware. Use:-
2040 sheets from Word97 using ICU 3.37
Mail Merge PCU 3.35
AR280/285/335 Only OPE 3.35
Note
When using version 2 Print Drivers (95/98/NT), the Printer Board Firmware Must be upgraded
to :-
Boot v1.11 or Higher
Program &
Font v2.21 or higher

Jam Cause Codes
CODE CONTENTS
Copier Body MFT Bypass tray paper jam (PPD2 not reached)
TRAY1 Tray1 paper feed jam (PFD not reached)
TRAY2 Tray2 paper feed jam (PFD not reached)
DUP Duplex feed jam (PPD2 not reached)
PFD_ND1 PFD not reached jam (Desk tray1 paper feed)

PFD_ND2 PFD not reached jam (Desk tray2 paper feed)
PFD_ST1 PFD remaining jam (Copier tray1 paper feed)

PFD_ST2 PFD remaining jam (Copier tray2 paper feed)
PFD_SD1 PFD remaining jam (Desk tray1 paper feed)
PFD_SD2 PFD remaining jam (Desk tray2 paper feed)
PPD1_NT2 PFD1 not reached jam (Copier tray2 paper feed)

PPD1_ND1 PFD1 not reached jam (Desk tray1 paper feed)
PPD1_ND2 PFD1 not reached jam (Desk tray2 paper feed)
PPD1_NLC PFD1 not reached jam (LCC paper feed)
PPD1_ST1 PFD1 remaining jam (Copier tray1 paper feed)

PPD1_ST2 PFD1 remaining jam (Copier tray2 paper feed)
PPD1_SD1 PPD1 remaining jam (Desk tray1 paper feed)
PPD1_SLC PPD1 remaining jam (LCC paper feed)
PPD2_NT1 PPD2 not reached jam (Copier tray1 paper feed)

PPD2_NT2 PPD2 not reached jam (Copier tray2 paper feed)
PPD2_ND1 PPD2 not reached jam (Desk tray1 paper feed)
PPD2_ND2 PPD2 not reached jam (Desk tray2 paper feed)
PPD2_NLC PPD2 not reached jam (LCC paper feed)
PPD2_SMF PPD2 remaining jam (Bypass paper feed)

PPD2_ST1 PPD2 remaining jam (Copier tray1 paper feed)
PPD2_ST2 PPD2 remaining jam (Copier tray2 paper feed)
PPD2_SLC PPD2 remaining jam (LCC paper feed)
PPD2_SAD PPD2 remaining jam (Duplex paper feed)

Jam Cause Codes
CODE CONTENTS
Copier Body POD1_N POD1 not reached jam

(Cont’d) POD1_S POD1 remaining jam
POD1_SU POD1 remaining jam (upper exit direction)
POD1_SS POD1 remaining jam (reversing direction)
POD2_N POD2 not reached jam

POD2_S POD2 remaining jam
POD3_N POD3 not reached jam
POD3_S POD3 remaining jam
DSBD_N DSBD not reached jam

DSBD_SL DSBD remaining jam (lower exit direction)
DSBD_SS DSBD remaining jam (reversing direction)
Duplex Section DPPD1_N DPPD1 not reached jam

DPPD2_N DPPD2 not reached jam
DPPD3_N DPPD3 not reached jam
DPPD1_S DPPD1 remaining jam

Desk Unit DESK1 Desk Tray1 paper feed jam

DESK2 Desk Tray2 paper feed jam
DPOD1_N DPOD1 not reached jam

DPOD2_N DPOD2 not reached jam
DPOD1_S DPOD1 remaining jam

LCC Unit LCC LCC paper feed jam

LPFD_S LPFD remaining jam

Jam Cause Codes
CODE CONTENTS
AR-FN1 SPOD Paper exit jam (Finisher)
FPID_N Paper entry jam – not reached
FPID_S Paper entry remaining jam
FPFD1_N Finisher PFD1 not reached
FPFD1_S Finisher PFD1 remaining jam
FREV_N Reverse jam - not reached

FREV_S Reverse jam remaining jam
FSTID_N Staple tray paper entry jam – not reached

FSTID_S Staple tray paper entry jam remaining jam
FT3OD_N Shift tray paper exit jam – not reached

FT3OD_S Shift tray paper exit jam remaining jam
AR-FN2 FPIS_N Paper entry jam – not reached

FPIS_S Paper entry jam remaining jam
FJTES_N Paper exit tray sensor – not reached
FJTES_S Paper exit tray sensor remaining jam
FPRS_N Reverse sensor jam – not reached
FPRS_S Reverse sensor jam remaining jam
Document Feeder OG_FD Preliminary paper feed jam

OG_ST Paper feed jam
EXT Paper exit jam
REV Reverse paper jam
BES_S Bundle exit sensor jam remaining jam

Machine Flash Upgrade Procedure
The AR280/285/335/405 copier will require their PCU, ICU and Operational Panel flash
memory cards upgrading as new Firmware becomes available.
A Flash ROM Exchange Scheme has been set up with T P Maintenance so that dealers can
obtain pre-programmed updated flash memory cards. As an alternative to the exchange
scheme, the upgrade of flash cards can be performed manually. The following pages explain
how to perform the manual upgrade of the flash cards.
To perform an upgrade, the following items will be required.
. Flash Memory Download Program “Flash4.exe”.

. Flash Memory Upgrade Files.
. A minimum of one spare ICU Flash Card
. Laptop PC with applicable operating system (See below).
. SCSI PCMCIA card and cable(Adaptec Slim SCSI 1460B recommended)
. To make the upgrade easier a Female/Female SCSI connector would also be beneficial.
The earlier Windows 95 operating systems encounter driver conflicts with some SCSI devices.
Because of this, Windows 95 version “a” will require the Microsoft patch file “IOSUPD.exe”
upgrade before it can be used with the Adaptec 1460 SCSI PCMCIA card and Flash4.exe
program.
Depending how old the SCSI drivers are that are bundled with your SCSI card, updates may
also be required to the drivers.
The full version of Windows 98 (not an upgraded copy) will require an update to the
“WNASPI32.DLL” file in order to overcome the “Flash4.exe” file not opening.
All the above patch and upgrade files can be obtained from the Sharp Intranet System. The
spare ICU flash card can be obtained from the Sharp Parts Centre, Part Number —
CPWBN1281FC52 price code “BN” or from the “TSG” department.
To update the flash memory cards using a computer, the following should be followed:-

1. Unplug the copiers power cord and remove the following covers:
Glass Holding Plate

Copy Board Glass
Dark Box Cover
If you have a female/female SCSI connector and the AR-PB2 has already been fitted to the
copier, this connector can now be directly connected between the AR-PB2 SCSI cable and your
Laptop SCSI cable.
If the AR-PB2 SCSI cable has not yet been fitted in the copier or you do not have a
female/female SCSI connector the following panels must also be removed:
Rear Top Cover

Flywheel
Plastic Shield Line Guide
2. Without a female/female SCSI connector, connect the PCMCIA SCSI

adapter cable to the SCSI PCMCIA card in the laptop and the other end directly into the
SCSI connector on the copier’s ICU board.
3. Fit the spare ICU card that has “Version 3” flash memory in to the IC master socket.
Power up the copier and perform simulation “26-44” to enable the SCSI socket that the
Laptop is now connected to.
4. Power down the machine and remove the OPE and PCU flash cards from the copier.
Place a flash memory card in to the writing flash card socket of the ICU board.
5. Turn on the copier and then power up the laptop computer. Run the Flash
Download program and ensure that the AR-280/285/335/405 copier is being recognised
as a SCSI device as shown below.
Any flash update files that are in the same directory as the “Flash4.exe” program will be
displayed in the firmware box as shown below.
6. Select the updated flash program for the relevant flash card that you have
placed within the flash memory writing socket. In the download program, click on the
“Translate” button to update the flash memory. The download will take approximately 20
seconds.

7. After the upgrade has been performed the copier will need to be powered off before the
flash card can be removed from the writing socket. The same procedure can then be
performed for each of the other flash memory cards.
Remember to close the “Flash4.exe” program between each flash card update.
Note
As the upgrade procedure uses a SCSI connection to the copier, the computer must
always be powered on after the copier. This is so that the flash download program can
recognise the SCSI device (AR copier).
If the Laptop computer is running Windows 95 or 98, “Hot Swapping” is supported. This
means that the SCSI PCMCIA card can be removed from the Laptop whilst the PC is
turned on. The PCMCIA card can be removed from the laptop instead of having to turn
the computer off/on after each copier reboot.
As Windows NT does not support Hot Swapping, the Laptop will have to be powered
down between each flash card upgrade.
8. After all the cards have been upgraded, install the new cards into the copier, Install the
AR-PB2 and refit all copier panels.
9. Perform Simulation 22-05 and check that the flash versions are being recognised
correctly.

AR-NC1D Flash Upgrade Procedure
The flash memory within the AR-PB2 Printer Board is broken down in to two sections. The first
section replaces the Boot EPROM’s that can be found on other boards such as the AR5132’s
BD14/15 printer board. The Boot flash memory is around 5 75kb in size and takes around 20
seconds to download to the AR-PB2 Printer Board. The second section of flash memory is the
Program/Font flash memory which holds the many in built fonts that are stored on the Printer
Board. This file is approx. 16-18MB in size and so takes around 7-9 minutes to download.
Obtain the Updated Printer Board Flash Memory Firmware from the Sharp Intranet Site. This
will be a “PB2_XXX.hex” file for the Program section of flash memory or a “BOOTxxx.hex” file
for the BOOT section.
1. Place the flash memory file in to a convenient directory on an IBM compatible personal
computer.
2. Unplug the copiers power cord.
3. Remove the AR-PB2 Printer Board from the copier and relocate jumper JP1O9 to pins 2-
3This will write enable the printer board.
4. Refit the AR-PB2 to the copier and connect a Parallel cable between the PC and the AR-
PB2.
5. Turn on the copier. In order, press the following front panel keys:-
“P”, “Interrupt”, “C”, “Interrupt”
The front panel of the copier should now show the message “Simulation No”
6. In order, press the following front panel keys:-
“67” “Start” “14” “Start”9.
Now wait until the copiers control panel changes from “----- “ to “Ready”
7. On the computer with the parallel cable attached, open an MS-DOS prompt box. Now
type the following command that will send the data to the copier :-
Copy /b PB2_XXX.hex LPT1: or Copy/b BOOTxxx.hex LPT1

Please Note:
The BOOT flash data performs the communication with the copier at power tip and adds the
Simulation “67” codes. Once the download of the BOOT data begins the power must not be
removed from the copier until the download is complete. If this download is interrupted, no
further downloading will be possible.
The syntax above depends upon which flash memory you are downloading to the AR-PB2. The
XXX represents the version number of the flash memory upgrade. The XXX should be replaced
with the version number that you are trying to download i.e 111 or 221 etc. If you are not
currently in the same directory as the flash file, the correct path should also be included i.e. C:
\Flash ~PB2_XXX. hex.
The speed of the download will depend upon the speed of the computer being used. If a
download is performed within a Windows 95 DOS window, the download time will be quicker
than if you shut down the computer in to MS-Dos Mode. On a typical Pentium 120 running in
Windows 95 DOS window, the download will take around 7 minutes.
When a download is performed from a Windows 95 DOS window, the file is first spooled and
then placed in the local print queue.
8. Press the “Enter” button on the computer.
Whilst the flash memory upgrade of the Program/Font is in progress, the “Program & Font”
section of the copiers control panel will change from “Ready” to “Receive”, “Sum”, “Erase”,
“Blank”, ‘‘Write” and then “Verify”. If the upgrade is successful the message will finally read
“OK”.
Whilst the BOOT flash memory upgrade is in progress, the “BOOT” section of the copiers
control panel will change from “Ready” to “Receive’’, ‘‘Sum”, “Erase”, “Blank”, “Write” and then
“Verify”. If the upgrade is successful the message will finally read “OK”, as shown below.
If any problems are experienced an “NG” will be displayed. If this occurs, press the “CA” key
and repeat the download procedure.
After a successful download, turn off the copier and reset the jumper JP 109
to pins 1-2. This will write protect the printer board.
Finally, perform simulation 22-05 in order to check that the copier is recognising the updated
flash memory.
order to upgrade the AR-NC1D Network Card, Version 1.01 of the FTP flash download
software produced by the network card manufacturers (DPI) should be used.

The following is a step by step guide to upgrading the flash memory of the AR-NC1D network
card.
1. Obtain the latest Flash Memory upgrade file and FTP download software program from
the Sharp Bulletin Board, Sharp Intranet or via Email from the Systems Support Hotline.
Place them in to a convenient directory on your PC.
2. Both the FTP download program and flash upgrade file will most likely be in a
compressed format. These files will require uncompressing using Winzip or Pkunzip
before the upgrade can be performed.
3. The uncompressed flash file will be similar to the following:-
Sha439ps.upd
The “sha” denotes the manufacturer type, in our case Sharp. The “439ps” figure denotes the
version number of the Flash Upgrade. The uncompressed flash file is approximately 1MB in
size.
4. To install the FTP Download program run the “Set up.exe” program and then following
the installation wizard.
5. Once installed, the FTP Download program can then run.
Ensure that you have version 1.01 by choosing “Help” from the menu system and then “About
FTP”. The version of the software will be displayed.
6. The download can now be performed. Select “File” and then “Download” from the menu.
You will then be asked for the upgrade flash file. Select the file and click OK.
7. You are now asked for the IP Address that is set in the AR-NC1D network card of the
copier. Enter the IP Address and click on OK. The download process will now begin. The
download takes approximately 4 minutes. Once completed, all settings within the AR-
NC1d network card are set to factory defaults and so all settings will need to be re-
entered.

“Fast Facts”
Index
FF/COP/072 E7-03 Troubles

E7-11 Troubles
FF/COP/091 Flash Upgrade Version

Image Shift When Stapling
Printer “Hangs”
E7-00 Trouble
FF/COP/094 AR-DU1 Damage to ADU Frame
FF/COP/099 AR-FN2 Solenoid Jamming

“Fast Facts”
Models : AR-280 Ref : FF/COP/072 Date : 25/11/98

AR-285
AR-335
Subject : 1) E7-03 Troubles.

2) E7-11 Troubles.
1) E7-03 Troubles.
Symptom :-
This is caused by vibration of the HDD (Hard Disk Drive). A scanning failure
occurs and E7-03 may be displayed.
Action :-
The HDD Protective Sheet has been added to the rear of the Dark Box B cover
(P/G 5-4) to alleviate the vibration generated by the HDD (SEE BELOW FOR
FITTING INSTRUCTIONS).
Factory action has been taken from August 1998.
PART No. DESCRIPTION PRICE RANK
PSHEZ4685FCZZ HDD PROTECTION SHEET AG

“Fast Facts”
2) E7-11 Troubles.
Symptom :-
Due to the vibrations of the HDD, the Dark Box cover A (P/G 5-11) and the Dark
Box cover B (P/G 5-4) the CCD PWB harness FFC1/FFC2 (P/G 5-15 & 16)
become poorly connected. This then causes an E7-11 fault code.
Action :-
The CCD PWB harness has now been re-routed as shown below.
Factory action has been taken from the middle of July 1998.

“Fast Facts”
Models :AR335/285/280 Ref : FF/COP/91 Date : 25TH July 99
Subject :Flash Upgrade Version 3.37 ICU, 3.35 PCU, 3.35 OPE,Flash 4.exe
We are pleased to issue the above firmware version to resolve the following problems:-
(1)When printing 2040 sheets from Word97 using Mail-Merge, the printer hangs up when 520
sheets are printed out. This failure has been corrected with the above firmware.
(2)When copying in staple mode, the specification requires copies to be produced with a 180-
degree image rotation. Because of this specification, when using pre-printed letter headed
paper, the paper orientation in the cassette has to be changed whenever switching between
staple mode and non-staple mode. As a counter measure for this problem, we have added
Sim26-46 that allows copies to be produced with a 180-degree image rotation.
Sim26-46 details:
Sim value “0” No change. Sim value “1” Copying with image rotation
Default setting “1” .
Note, however, that on the machine without an AR-FN1 finisher installed, the copy
image will not be rotated even if the value is set to “1”.
Also note that first copy time will delay by 1 - 6 seconds if the value is set to “1”. This must
be explained to the users.
(3)When the machine is set in the following modes; Using RADF /Margin shift 1 / Insert cover
sheet /duplexing / Using 129% enlargement / 2 staples position, the main motor continues to
rotate. The above firmware corrects this problem.
(4)When printing mixed data (landscape and portrait) in duplex mode and inserting covers from
the bypass, E7-00 trouble occurs, the main motor continues to run and the heater lamps stay
on. The above firmware corrects this problem.
(5)The software controls the polygon motor in the LSU to keep rotating for 30 minutes after the
completion of a copy job. (This works when the setting of power save mode is set to more
than 30 minutes.) Because of this, some users considered that the polygon motor noise

“Fast Facts”
caused by its rotation while the machine is in standby mode is irregular noise, and they
complained of the noise. In order to correct the problem, we have added Sim26-40 to make
it possible to change the amount of time for which the polygon motor rotates after the
completion of a copy job.
Sim26-40 details
z In Sim26-40 “A”, the amount of time for which the polygon motor rotates can range from 1
minute to 30 minutes in increments of 1 minute. (default setting : 30 minutes)
z When the Sim26-40 “B” value is set to “0”, the amount of time set in “A” will be invalid. The
polygon motor will stop in 30 minutes as it previously worked.
z When Sim26-40 “B” value is set to “1”, the amount of time set in “A” will be valid.
z Note, however, that if the amount of time set in power save mode is shorter than the
amount of time set in Sim26-40 “A”, the polygon motor will stop rotating when the machine
comes to power save mode.
z The polygon motor that stops rotating because of this feature will start rotating by doing the
following.
Place originals into RADF (SPF) with LCD showing copy settings screen.
1 Press any of the keys on control panel.
2 Open any of the covers of main unit.
3 Send print jobs to machine.
Note that if the polygon motor is in a state of not rotating regardless of the values in
Sim26-40 “B”, first copy time will delay by approx. 6 - 8 seconds, because the machine
needs the time to stabilise the rotation of the polygon motor for next copy jobs.
(6) In order for Flash Programming to be fully compatibility with Windows 98 we have
introduced Flash 4.exe, this must be used with the latest firmware. Please note Flash 2.exe
cannot be used for current flashing.
All the firmware is located on the Sharp Internet Site.
WWW.SHARP.CO.UK/TECH

“Fast Facts”
Models : AR280 Ref : FF/COP/94 Date : 24/06/99

AR285
AR335
Subject : ARDU1-Damaged ADU Frame.
Symptom :-
Misfeeds may occur when paper is entering the duplex unit. This is due to the
ADU frame cracking at the rear where the ball bearing is fitted.
Action :- Depending on where the rear side of the ADU frame (LFRM-0963FCZZ) is cracked,
depends on which repair frame is used.
1. If the top of the ADU frame is damaged, where the ADU paper guide (PGIDM1814FCZZ) is
located the damaged section has to be removed and the Roller support plate FN
(LPLTM5680FCZZ) fitted.
2. If the left hand side of the bearing is cracked the Roller support plate (LPLTM5681FCZZ)
must be fitted.
3. Finally if both sides of the bearing are cracked the lower part of the bearing housing has to
be removed and the ADU motor fixing plate (CPLTM5443FC02) fitted.
4. In all the above cases the rear frame side bearing has to be replaced with
NBRGP0573FCZZ.

“Fast Facts”
AR-DU1 Procedure for Repairing Damaged Frame

(1) Remove AR-Du1 (ADU) from the machine.
[If Section A in the picture below is damaged]
A
Roller Support Plate
Ball Bearing
E Type Ring
(2) Unfasten E Type Ring (P/G No. 2-1)/Ball Bearing (P/G No. 2-3) shown in the picture
above.
(3) Remove Screw at Section B in the picture above, and remove Roller support plate
(P/G No. 2-3)
(4) If Section A in the picture above comes off completely, go on to Step (5).
If it does not come off but is cracked, ADU frame must be cut using a nipper or the like
as shown below.
Cut here

“Fast Facts”
(5) In place of Roller support plate, secure Repair part with the screw that had been
fastened originally.
At this point, for Section C, use the screw that had been originally fastened to secure
Earth plate. Fasten Earth plate and Repair part together.
Repair Part
C
Earth Plate
Repair Part
The screw that has been removed

in Step 3 above.
(6) Tighten E type ring (PG No. 2-1) / Ball Bearing (P/G No. 2-3) that have been removed
in Step 2 above.
E Type ring
Ball Bearing

“Fast Facts”
[If Section D in the picture below is damaged]

Please note that Repair part can be used when Section D in the picture below is cracked
only. If Section D comes off completely, Repair part must not be used.
D
E
(7) Remove Screw at Section E in the picture above.

(8) Fasten Repair part by the screw that has been removed from Section E in the picture
above.
Repair Part

“Fast Facts”
[If Section F in the picture below is damaged]

Please note that Repair part can be used only if Section F in the picture below
completely comes off. If Section F is cracked Repair part must not be used.
E Type ring
Gear (46T)
F
G
(9) Remove Screw at Section G in the picture above. Remove also E-type ring and Gear
(46T) in the picture above.
(10) Remove E-type ring shown in the picture below.
E Type ring

“Fast Facts”
(11) Fit Repair part. Then fasten E-type ring and Screw at Section H. Fasten Screw at
Section H along with Repair part and Earth terminal.
E Type ring
Repair Part
(12) Fit Gear (46T) and tighten E-type ring.
E Type ring
Gear (46T)

“Fast Facts”
Models : AR-FN2 Ref : FF/COP/099 Date : 30/09/99

Subject : Solenoid Jamming
Symptom :-
Intermittent paper jamming in the AR-FN2 finisher.
A sheet of copy paper is sent to the top tray when the bottom tray has been selected, a jam error is then
displayed on the copier display. This is caused by the Solenoid PRSL (P/G 7-2) being unable to move
the Flapper (P/G 7-1). This jam will give an indication in the jam map of FJTES_N.
Action :-
The flapper arms (P/G 7-12) on the K-Frame F (P/G 2-25) and K-Frame R (P/G 2-26) is sticking on some adhesive.
Therefore, the Solenoid PRSL is unable to move the Flapper to divert the copy paper.
This adhesive has been caused by the small felt pads, on the lower Flapper arm stoppers on the K-Frames F & R, moving
out of position over a period of time. These pads were introduced to reduce noise. Please see photographs below:-
SOLENOID PRSL FLAPPER LEVER FLAPPER ARM LOWER FLAPPER (P/G 7-4)
ARM STOPPER
The Lower Flapper Stopper Arm Pad is not flush with the end of the stopper. Over a period of time it moves into
the finisher therefore, leaving a small amount of adhesive exposed. Due to the amount of play in the back-to-front
movement of the Flapper, the Flapper Arm may come into contact with this adhesive. The timing of the Flapper
movement is then delayed and the above symptoms are caused.
To prevent this problem in the short term, please remove the Lower Stopper Pads on the K-Frames F&R and
remove all signs of adhesive.
A long-term fix will be the addition of a new Lower Stopper Pad. Details regarding Part Numbers for these
items will be issued by Fast Facts in the near future. These new pads will be available free of charge.
This Fast Facts document will be issued on the Technical Web site.
NOTE :- Please advise our Technical Administration Department of any changes to your Service Department details (i.e. fax number, telephone number,
address, etc.) on fax number 0161 205 0014.

Notes


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Handy Guide

Version 2.0 SHARP ELECTRONICS (UK) LTD

The information contained within this guide is subject to change without

Version 2.0 SHARP ELECTRONICS (UK) LTD

4. Machine Settings and Adjustments 12

6. Trouble Code List 19

9. AR280/285/335 Fault Finding Guide 35

10. AR405 Fault Finding Guide 40

11. AR-FN1 Fault Finding Guide 41

12. AR-FN2 Fault Finding Guide 42

13. AR-PB2 Fault Finding Guide 43

14. Jam Cause Codes Listing 44

15. Flash Upgrade Procedures 47

16. “Fast Facts” 53

Version 2.0 SHARP ELECTRONICS (UK) LTD

AR250 AR280 AR285 AR285N AR286

Version 2.0 SHARP ELECTRONICS (UK) LTD

AR335/N AR336 AR405 AR505 Comments

10 – 60,000 10 – 60,000 10 – 75,000 10 – 90,000

80K 80K 90K 250K Due to new consummables

AR-330DM AR-336DM AR-405DM AR-500DM 336DM can replace 330DM

Option Option Option No

Version 2.0 SHARP ELECTRONICS (UK) LTD

AR250 AR280 AR285 AR285N AR286

Version 2.0 SHARP ELECTRONICS (UK) LTD

AR335/N AR336 AR405 AR505 Comments

65 sec 66 sec 75 sec 150 sec

5.2 sec 5.2 sec 4.5 sec 4.3 sec

<1440w <1440w <1440w <1590w

0.2mw 0.12mw 0.16mw 0.16mw

Version 2.0 SHARP ELECTRONICS (UK) LTD

DEVELOPER SET UP & DRUM ID/DM SENSOR’s

Sim 25 – 01 Developer Stir ( twice )

Sim 44 – 02 Setting Less Than 100

LASER PRINT HORIZENTAL IMAGE CHECK

Sim 64 – 01 ( Print Pattern 10 )

LASER PRINT & ORIGINAL OFF CENTER

Sim 50 – 05 Top Margin ( Set to 50 )

COPY IMAGE POSITION & VOID

Sim 46 – 02 Adjust Copy Mode ( All )

Parameters: Sim 46-09 Character

Sim 46 – 03 Adjust 256 Mode ( All ) NOT AR286/336/405/505

Parameters: Sim 46-05 Character

Version 2.0 SHARP ELECTRONICS (UK) LTD

Sim 40 – 02 Adjust Paper Width Sensor

Sim 53 – 01 Original Stop Position (RADF)

Sim 21 – 01 Maintenance Cycle Setting

CUSTOM SETTINGS (Key Operator)

Auto Power Off Setting

SIMULATION DATA PRINT

Sim 22 – 06 Print All Simulation Data

Version 2.0 SHARP ELECTRONICS (UK) LTD

Sim 24 – 04 Maintenance Counter Reset

Sim 24 – 05 Developer Counter Reset

Sim 24 – 07 Drum Membrane Counter Reset

Sim 44 – 02 ID & DM Sensor Adjust (< 100)

P 20 Auto Exposure (Custom Setting)

JAM & TROUBLE COUNTER

Sim 24 – 01 Jam/Trouble Counter Reset

FEED ROLLER REPLACEMENT

Sim 24 – 02 Individual Tray Counter Reset

Sim 22 – 06 Simulation Data Print

Version 2.0 SHARP ELECTRONICS (UK) LTD