1/15/2010

Chapter 4: Office Layout Objectives

 Examine the elements to effective office
layout
 Costing of office space
 Explain the open office concept

Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
1 Upper Saddle River, NJ 07458 2 Upper Saddle River, NJ 07458

Factors to Consider in
Benefits of Efficient Layout Preliminary Panning
 Provides effective allocation and use of floor  Tasks: The work employees perform
space has a significant role in determining the
 Creates a pleasant working environment. type of office facilities they need.
 Has a positive impact on clients
 Facilitates efficient work flow  Work flow: The flow of work through
 Provides efficient, productive work areas an office affects the placement of
 Facilitates future expansion when needed. employees and the equipment they use
 Facilitates employee supervision. to carry out their work.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
3 Upper Saddle River, NJ 07458 4 Upper Saddle River, NJ 07458

1

Factors to Consider in
Preliminary Panning
 Organization
. Chart: It is used to
assess the lines of authority in the
organization as well as to identify the
job relationships among employees
 Projection of Employees Needed in
the Future This helps determine the
type and amount of additional office
space that will be needed in the future
because of growth.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
5 Upper Saddle River, NJ 07458
Factors to Consider in
Preliminary Panning
 Private and General Offices:
Installing more private offices and
fewer general offices presents greater
challenges for designing layout.
 Space Requirements:
. The space
requirements of individuals and/or
departments help determine the total
amount of office space to provide
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
7 Upper Saddle River, NJ 07458
1/15/2010
Factors to Consider in
Preliminary Panning
 Communication Network: The
nature of telephone, e-mail, and face-
to-face contact between individuals.
 Departmental Organization The
location of. departments in relation to
each other and within the organization
affects organizational efficiency
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
6 Upper Saddle River, NJ 07458
Factors to Consider in
Preliminary Panning
 Specialized Areas: A variety of
specialized areas within the organization
have their own layout requirements.
 Safety Requirements: The layout
needs to facilitate the efficient
movement of employees from one area
to another.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
8 Upper Saddle River, NJ 07458
2
 1/15/2010

Factors to Consider in Factors to Consider in

Preliminary Panning Preliminary Panning
. Environmental Conditions: Such
 Barrier-Free Construction: Use of 
conditions as color, lighting, air
federal funds in office building projects conditioning, and noise control must be
requires that they be accessible to considered.
individuals with disabilities
. Equipment
 Expansion: Because organizations 
. and Furniture: Because
equipment and furniture consume space
generally expand in size, the ability to and affect work efficiency, they must be
accommodate this growth must be considered in designing layout
planned for in designing layout
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
9 Upper Saddle River, NJ 07458 10 Upper Saddle River, NJ 07458

Open Office Concept Open Office Concept

 Is based on the nature of the  Involves  Involves
relationship between the employee and Ergonomics Cybernetics
his or her job duties.  Helps ensure that  Means information
employees’ tasks, flow or processes
tools and are considered when
equipment, and the designing layout
physical
environment closely
match needs.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
11 Upper Saddle River, NJ 07458 12 Upper Saddle River, NJ 07458

3
 1/15/2010

Benefits of Open Office Benefits of Open Office

Concept Concept
 Cost of changing layout is much less than  Improves office productivity by
changing conventional layout.  -increasing efficiency of work flow.
 Initial cost of installing open office layout is  -improving communications.
much less than conventional layout.  -improving worker morale.
 Elimination of permanent walls and private  -enhancing feeling of worker involvement.
offices increases amount of usable floor space  -creating a more comfortable work environment.
by as much as 15-20 percent.  Helps conserve energy because systems are
not impeded by permanent walls.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
13 Upper Saddle River, NJ 07458 14 Upper Saddle River, NJ 07458

Modular Work Station Cluster Workstation

Approach
 Uses panel-hung
furniture components
to create individual
work areas.
 Is especially suited to
situations that
require considerable
storage space.
Administrative Office Management, 8/e
by Zane Quible
15
©2005 Pearson Education, Inc.
Pearson Prentice Hall
Upper Saddle River, NJ 07458
Approach
 Uses clustering of work
areas around a
common core, such as
a set of panels that
extends from a hub.
 Is especially suited to
situations in which
employees spend a
portion of their work
day away from their
work area.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall
16 Upper Saddle River, NJ 07458

4
 1/15/2010

Landscape Approach New Work-Arrangement Concepts

Impacting Office Layout and Design

 To a certain extent, is a blend between the

modular and cluster workstation approaches. Telecommuting
 Makes abundant use of plants and foliage and
uses a minimum of private offices.
Work-Based Teams

Hoteling
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
17 Upper Saddle River, NJ 07458 18 Upper Saddle River, NJ 07458

New Work-Arrangement Concepts New Work-Arrangement

. Concepts
Impacting Office Layout and Design Impacting Office Layout and Design

 TelecommutingA work arrangement  Work-Based Teams: A work

that allows employees to perform some arrangement in which employees do
or all of their work off the premises. much of their work in a team
 Layout Impact: Employees will not environment
need a full-fledged office on the  Layout Impact: Requires an open
premises. environment that facilitates ready
communication and a greater number
of small conference areas.
Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
19 Upper Saddle River, NJ 07458 20 Upper Saddle River, NJ 07458

5
 1/15/2010

New Work-Arrangement Concepts Tools Used in Preparing

Impacting Office Layout and Design Layout
 Hoteling: A work arrangement that involves  Templates
employees who spend a significant amount of
 Magnetic Board
their time off premises.
 Computer-Aided Design(CAD)
 Layout Impact: These employees can often  Cutouts
function using a work carrel when on the  Plastic Models
premises.

Administrative Office Management, 8/e ©2005 Pearson Education, Inc. Administrative Office Management, 8/e ©2005 Pearson Education, Inc.
by Zane Quible Pearson Prentice Hall by Zane Quible Pearson Prentice Hall
21 Upper Saddle River, NJ 07458 22 Upper Saddle River, NJ 07458