Siebel CoE Configuration

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Address Mapping to a Map site for easy

Navigation

Feb 2011

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Purpose
This document covers the step by step configuration in Siebel for mapping address field to a map
site for easy navigation. This document will help all siebel developers in configuration. The intent
is to increase customer usability and ease of navigation in particular to Field Service and Sales
Implementations. This simple configuration if implemented can increase the customer delight.

Intended Audience
This document is intended for Siebel Business Analysts, Leads and Deveopers. Siebel Leads
should perform this configuration in their respective projects and the Business Analysts should
discuss this functionality as a value add with the business teams.

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Use Case
When user clicks the Image button (in the figure below ), user is directed to http://mapquest.com
which shows the navigation map of the address mentioned in the Site Address on form applet.
For more detail refer the figure mentioned below.

On click of this Image button, a new URL (http://mapquest.com) is

opened where user can see the navigation map to the address
mentioned in the Site Address.

On click of this Image button it will redirect user to the website as shown below, with address
mapped & it will show the navigation path for that address (highlighted in red)

Address as
mentioned in applet

Navigation map for the mentioned address in form applet:

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Siebel Configuration
The configuration for the above mentioned item is explained below in detail. Consider an example
for configuring the navigation map on “Account Detail Form Applet” & in “Account” BC.
Here a calculated field is created on the BC which contains the website address & address is
passed as a string as mentioned below:

"http://www.mapquest.com/maps/map.adp?address=" + [Street Address] + "&city=" + [City] +

"&state=" + [State] + "&zipcode=" +[Postal Code] + "&country= " + [Country]

Steps for configuration:

1. Create a calculated field in Account BC
a) In the Object Explorer, click Business Component.
b) In the Business Components list, query for “Account” business component.
c) Go to Field add a new record using values from the following table.

2. Add a record in the applet controls.

a) In the Object Explorer, click Applet.
b) In the Applet list, query for “SIS Account Entry Applet”.
c) Go to Control add a new record using values from the following table.

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3. Expose the newly created control on the applet

a) Right click on the applet name & select Edit Web Layout.
b) Select the Edit Mode for editing layout of applet (Highlighted in red in figure below).
c) Place the control at the desired location (Highlighted in yellow in below figure).

4. Check mappings & save the applet.

5. Compile the applet & test it.

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