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COMMUNICATION PLAN (fictitious example)

Project: Pharmacy Department Library
Project Leader: Robert Kahn, Project Management Office
Version: 1
Date: 3/10/11

Objective of communications:
Update sponsors on status of the project, issues and risks
Expectation management
Project leader communication to team & stakeholders

Audience of communications:
Executive and project sponsors, project team
Pharmacy Department (50 stakeholders)
Stakeholders

Primary communication methods:

Email, posters, meetings, status reports

What are their What Communication Who delivers

Audience How often?
needs? vehicle/medium? source message?

How will How often will Who is responsible for

Who needs to be What do they need Who will deliver
communications communications creating
informed? to know? communications?
occur? occur? communications?

1. Executive 1. Project Progress, 1. Project status 1. Weekly (every 1. Project Leader 1. Project Leader

Communication Plan PMO207v0209

Pharmacy – Pharmacy Department Library © The Project Management Office
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What are their What Communication Who delivers

Audience How often?
needs? vehicle/medium? source message?
sponsor – Budget, Issues, summaries Thursday) Robert Khan Robert Khan
and Risks
Jim Chan, VP

2. Project sponsor 2. Project Progress, 2. Project status 2. Weekly (every 2. Project Leader 2. Project Leader
Budget, Issues, summaries Thursday)
Jane Smith Robert Khan Robert Khan
and Risks

3. Project Team 3. Project Progress, 3. a. Status 3. a. Status 3. a. Each team 3. a. Team

Budget, Issues meetings meetings – member attends member
and Risks weekly (every meetings
b. Status reports b. Team
Wednesday)
b. Each team member
b. Status reports- member reports on
weekly (every their activity progress
Tuesday)

4. Pharmacy 4. a. Project 4. a. Status 4. a. Weekly ( every 4. a. Project Leader 4. a. Project

Department Progress summaries Tuesday) Leader
Robert Khan
Stakeholders
b. Input on b. Questionnaire b. Once (4/15/11) Robert Khan
b. Library
choice of books & Confirmation
c. Monthly during development team b. Project
for library
c. Meetings Q&A department lead Sponsor
c. Impact on meetings and
d. User manual Tim Olson Jane Smith
working one special Q&A
and FAQ
environment session (4/29/11) c. Project Sponsor c. Project
and managers Sponsor and
d. User d. Once (5/15/11)
managers
Information Jane Smith, George
Gonzalez Jane Smith,
George
d. Project library
Gonzalez
process lead and
team d. Department
managers
Nancy Lox
George

Communication Plan PMO207v0209

Pharmacy – Pharmacy Department Library © The Project Management Office
 Page 3 of 3

What are their What Communication Who delivers

Audience How often?
needs? vehicle/medium? source message?
Gonzalez, Tim
Olson

5. Other 5. Informed of 5. Informative 5. Once upon 5. CHILD and In-House 5. Functional

Stakeholders project announcement project announcement and Manager
completion completion story
George
(estimated
Gonzalez to
7/1/11)
write article

Communication Plan PMO207v0209

Pharmacy – Pharmacy Department Library © The Project Management Office