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Amy's Cake House is a bakery that specializes in high-end cakes for all occasions. The business is
owned by Amy Costella and is located in Madison, WI. Although Amy’s Cake House has been in
business for 8 years, they are low tech and have a very basic network setup with 5 computers.
Lately, the “Cake House” has had more frequent computer/network issues that are affecting
the productivity of Amy and her employees. Amy has decided enough is enough and has
contacted a computer consulting company to help her with her problems and recommend
solutions.
The Cake House network currently consists of a hodge-podge of machines from different
vendors and running different operating systems, including Windows 98, 2000 and XP. All of
these machines, except for the XP machine (2 months old), are over 3 years old. The machines are
connected through a switch (wired) on a peer-to-peer (workgroup) network. There is no server
on the network and only one machine has Internet access (DSL).
Amy has decided to completely revamp the network. Five new PCs will be purchased and
Windows Vista will be installed on each of them. The XP machine will be tested to see if it can run
Vista. It will be kept if it is able to run Vista. All of the older machines will be recycled or donated.
The Cake House will also get a brand new server running Windows 2003 and a domain will be set
up to handle the network in the near future. Amy expects to add even more computers/users
soon, so a domain environment was agreed upon. In addition, the Internet (DSL) will be shared
throughout the Cake House network using a Linksys Wireless Router.
Windows Vista Training
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Course Setup
1. Windows Vista (Base System)
2. Windows Server 2003 (Remote Desktop)
3. Windows XP (Remote Desktop)
4. Windows Vista (Remote Desktop)
5. Windows Vista (Virtual PC)
Other Versions/Options
Vista Starter
Very Stripped Down
Developing Countries, OEM - only ships on computers (not retail)
Not available in the US, EU, Australia, Japan, etc.
"N" Editions
Designed to satisfy anti-trust agreements in the EU
Home Basic & Business Editions Only
Does not include Windows Media Player, Movie Maker, etc.
Same price. Not popular.
Vista Ultimate
Home or Business - We will cover this last
Vista Enterprise
Essentially the same as Vista Business
Volume Licensing customers, No retail
Includes BitLocker, Language support (multiple/same time)
Windows Ultimate
All of the above and more
Windows Ultimate Extras (Additional games, utilities and other "cool" stuff)
About $100-$160 more than Home Premium (retail)
About $60-$100 more than Vista Business (retail)
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Anytime Upgrade
Allows you to upgrade (unlock features) in a "higher" version
Instant, download a new product key
Not as cheap as buying the "right" version up front
What we covered
Overview of Vista features
Different versions of Vista
Vista pricing
Scenario
Amy, the owner of Amy's Cake House, has met with the consulting company and has laid our her
plans for the network upgrade. The older systems will not support Windows Vista and they will
be donated to a local school. Here is what she has decided to do:
-Order five new PCs from Dell with Vista Business edition (domain support)
-Order one laptop from Dell with Vista Business edition
-Attempt to upgrade the XP Pro PC to Vista Ultimate edition (or buy new system with Vista
Ultimate)
Installation Overview
1. Very Important to Plan - Foundation
2. System Requirements
3. Upgrade or Clean Install
4. Backup and Transfer of Settings
5. Installation
6. Check for problems & update
7. Transfer settings
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Upgrade to Vista
Can you Upgrade?
You can't upgrade all OSes
95, 98, ME & NT4 can not be upgraded (licensing)
2000 & XP 64-bit are licensed for upgrade, clean install only!
After Installation
Check Device Manger
Windows Update
Activation
Install Programs
Copy data & Transfer settings
What we covered
Minimum/Recommended System Requirements
Different installation options (upgrade, clean install, dual-boot)
Upgrade path, using the Upgrade Advisor
Easy Transfer Wizard
How to Install Windows Vista
Task Bar
General
Toolbars
Task Manager
Search
Love it!
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Sidebar
Windows Gadgets
Customizable
Downloads available
Control Panel
Overview & Navigation
System & Maintenance - Performance
What we Covered
Start Menu, Taskbar
AERO
Sidebar
Control Panel
What you should know
1. What versions of Vista support AERO?
2. How do you add the Run program to the start menu?
3. How do you use Flip 3D?
4. How do you make your computer "sleep"?
5. How do you minimize the sidebar?
6. How do you get to the old "My Computer"?
7. Where do you go to see if your computer has been activated?
8. How do you change your desktop background?
9. How do you disable Windows Previews (thumbnails)?
10. How do you prevent recently viewed documents from showing up in your start menu?
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Scenario
During the transition from workgroup to domain, the consulting company has told Amy that local
user account management will be very important and remain important even after switching to
the domain environment. While they will handle the "heavy lifting", they have agreed to show
Amy the essentials of what she needs to know in order to properly manage the network.
‐Security (limiting access to files, programs, etc.) and a Customized Profile
Windows Vista Training
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Consent prompt
Pasted from <http://technet.microsoft.com/en-us/windowsvista/aa906022.aspx>
Credential Prompt
Pasted from <http://technet.microsoft.com/en-us/windowsvista/aa906022.aspx>
Windows Vista Training
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User Management
User Accounts & Family Settings
‐Fast User Switching
‐UAC Consent Mode
‐Password Reset Disk
Parental Controls
Group Policy Settings (UAC & Password Policies)
What we Covered
What user accounts are used for
Differences between Local & Domain accounts
Different modes of User Account Control (UAC)
Manage User accounts.
Parental Controls
Networking Video
Scenario
Network Sharing Center
Domain Environment
Cakehouse Domain Conversion
Scenario
The server has arrived at Amy's Cake House and the consulting company has installed Windows
Server 2003 on it. The Active Directory domain cakehouse.local has been added and it is time to
convert the client computers over to the domain.
Cakehouse.local Domain
Questions to Answer
Why a domain?
One User account to access files, printers, Internet and more
More Secure
Centralized Administration
General Information
Requires a Windows Server license (approx. $800)
Not an Internet domain
Active Directory
DNS Settings are VERY important
Changes
New User Accounts (domain)
User Profile
Group Policy
Browsing/Searching
Permissions/Rights
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Scenario
The cakehouse.local domain is now setup and running great. Next, the hired guns at the
consulting company are going to work on integrating Amy's laptop into the network. This will
involve teaching her all about the features that are specific to a laptop and configuring wireless
access so that Amy and future laptop users will have portable network access.
Mobile PC Settings
Windows Mobility Center
Power Plans
Display Settings
Presentation Settings
Sync Center
Wireless Networking Settings
Tablet PC Settings
Replaces Windows XP Tablet PC Edition
NOT included in Home Basic or Starter
New Features:
-Handwriting Recognizer - Train Vista
-Pen Flicks (for settings)
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Data Encryption
Used to protect sensitive files on your computer
EFS
Available in XP but revamped in Vista
Works at the file level
More flexible than BitLocker
File name and directory structure are not protected
NTFS Permissions still matter
Can't protect the OS files
BitLocker
Only available in Enterprise or Ultimate
Operates "beneath" the OS
Only available on the system/boot partition (no other phd or volumes)
On or Off (not set on a user by user basis)
Ideal for business deployments or "simple" setups on a home PC
Combine the two together for maximum protection of your whole PC
BitLocker
Partition Requirements
Two partitions:
-One greater than 1.5 GB for the Active partition (system boots from this partition)
-The second greater than 50 GB (not documented), where the OS resides
-BitLocker Drive Preparation Tool (Ultimate Extra)
Hardware Requirements (one of these)
-Computer with a TPM (Trusted Platform Module) v. 1.2 or higher microchip
Or
-USB Memory Card
BIOS Requirements
-Must be compatible with TPM
-Support boot off of a USB device
Wireless Networks
Configured in the Network & Sharing Center
SSID - Service Set IDentifier
Encryption - WPA is preferred (more secure)
Managing a Wireless Router
What we Covered
Power settings, Presentation settings and more in Windows Mobility Center
Differences between EFS and BitLocker
Setup EFS and BitLocker
Offline Files
Setup wireless networks
What we Covered
Hard Drive & Partition Management
Basic vs. Dynamic Disks
ReadyBoost, ReadyDrive, SuperFetch
File System Navigation
Searching for files, folders and more
Scenario
Amy is trying to determine exactly how to share files over the network. In the past, cakehouse
users randomly shared files from their computers and gave each other their usernames and
passwords. Amy is trying to eliminate this and would also like to setup a network that effectively
uses permissions to control access to folders/files.
Basic Sharing
Ad Hoc Network
Wireless
Quick setup
Temporary
Gaming or simple file transfer
Public Folder Sharing
Good for home PCs or a shared PC situation
Local or Network Access
Local is ON, Network is OFF (by default)
Not very scalable (general permissions)
You need a user account
Recommended for single computers or very simple networks
Sharing a Folder
Share a folder other than the "Public" folder
1. Share Wizard
2. Advanced Sharing in Windows Explorer
3. Shared Folders Console
4. Net Share command
Notes on Inheritance:
When files are moved within a NTFS partition, the files are not really moved. Their location is
updated and they keep the same permissions.
When files are moved from one NTFS partition to another, this creates new files and deletes
the old ones. The new files will inherit the new folder's permissions.
When files are copied within a NTFS partition, this creates new files and those files inherit
permissions of the new folder.
Ownership
The creator of the file on the system. Ownership allows the user to set permissions, even when
they don't have permissions. Safety net for administrators.
Determining Effective Permissions
Example #1:
Sam is in the HR and Advertising groups. Here are the NTFS and shared permissions to the
folder C:\Shared Docs
Group = HR
NTFS Permission = Read Only
SHARE Permission = DENY
Group = Advertising
NTFS Permission = Full Control
Share Permission = Change
---------------------------
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Example #2:
Sam is in the HR and Advertising groups. Here are the NTFS and shared permissions to the
folder C:\Shared Docs
Group = HR
NTFS Permission = Full Control
SHARE Permission = Read Only
Group = Advertising
NTFS Permission = Full Control
Share Permission = Change
Results = Change
What we Covered
Basic Folder Sharing (Public folder)
Ad Hoc Networks
Shared Folders
NTFS Permissions
Inheritance, Ownership & Effective Permissions
Scenario
The cakehouse network is really taking shape and the users are online and using Vista without
any initial problems. Before they get too used to it, however, the consulting company want to
secure the computers and make sure that network does not run into any problems with viruses
and malware.
Security Center
Essential security programs, all managed from one place
Not present in domain environments
Some settings may be controlled through group policy
Windows Update
-Updated
Windows Firewall
-New & Improved
-Inbound and outbound protection
-Easy to use front-end, customizable back-end
Windows Defender
-Spyware prevention & removal tool
-Simple to use, out of beta
Anti-Virus
-Windows OneCare or 3rd party offering
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Anti-Virus Programs
Lots of Options:
-Norton's Anti-Virus (Symantec)
-Mcaffe Anti-Virus
-Trend Micro
Windows Live OneCare
-Microsoft's new offering
-$40 to $50 for a 3 computer, one year subscription
-Not just anti-virus, all-in-one keep you computer tune up
-Includes anti-virus, anti-spyware, anti-phising, firewall, backup & pc tune-up
-ISCA Labs certified
The Bad
-Beta tester
-All-in-One solutions make me nervous
-Red/Yellow "1" will make you crazy
What we Covered
Security Center
-Windows Update
-Windows Firewall
-Windows Defender
Anti-Virus
OneCare
Scenario
The network and the Vista computers are all running smoothly on the cakehouse network.
However, software has been a little bit of a problem. Amy is concerned that her old legacy
application, an accounting package, won’t work correctly on Vista. Amy also wants to make
sure that users can run all of their applications with standard user accounts.
Administrator Applications
-core administrative tasks (i.e. disk management, firewall)
-require elevated privileges or they won't run
-able to write to system/registry (i.e. c:\windows and program files)
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Legacy Applications
-any program that is not Vista compliant certified
-may run without a problem
-applications should be thoroughly tested before migrating
Getting "Old" Programs to run on Vista
1. File & Registry Virtualization
-some user programs have to be run as admins in XP & Vista
-programs are run as standard users in Vista
-application writes to a virtual system/registry location
-copy of files/registry key are stored in the user's profile
-application reads/writes from these virtual files
-transparent to the application
2. Application Compatibility Settings
‐install an application using the program compatibility wizard
‐run a program in application compatibility mode
3. Virtual Machine Programs
A. MS Virtual PC
B. VMware Workstation
C. Other options
4. Upgrade
Installing Software
Installing the application:
1. You must have an admin account
2. Vista compliant application
2a. If not Vista compliant, have you tested it?
3. All other programs closed, anti‐virus disabled
4. Backup and System Restore prepared
5. Install only one application at a time
6. Test
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Pasted from http://technet2.microsoft.com>
Application is blocked from running
‐blocked publisher or policy
Administrative Application
-"Windows needs your permission"
-blue/green background
Trusted Publisher
-"A program needs your permission
to continue"
-trusted by your computer
-gray background
Unsigned/Not yet Trusted
-"A unidentified program wants to access
your computer"
-yellow background (red shield),
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Troubleshooting Applications
What we Covered
New programs in Vista
Meeting Space
Setting global/individual defaults for programs
Installing/Uninstalling/Upgrading programs
Different alternatives to get legacy applications to work
Application elevation prompts and run levels
Software Explorer, Task Manger, Msconfig
What you should know
1. Uninstall a program
2. Install an application using the application compatibility wizard
3. Run a program as an administrator (one time)
4. Run a program as an administrator (create shortcut)
5. Use Windows Defender to see what programs are running on your system
6. Use task manager to end a process
7. How does a software program become Vista compliant?
8. Change the global defaults for the default email program
9. Change a file extension to be associated with a different program
10. Add a new Windows Vista feature
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Remote Administration
Remote Desktop
-remote desktop management
-disabled by default
-faster connections in Vista
-if same user is logged on, desktop locks; otherwise a new session is opened
-RDP, port 3389
Remote Assistance
-desktop control (good for helpdesk problems)
-disabled by default
-invitations are sent allowing access to computer for a limited time
-RDP, port 3389
Services
-System programs that run in the background and make Vista "work"
-Run as part of the OS; you don't need to be logged on
-Include things like Windows Firewall, Parental Control, DNS Client
-Launched with services.msc
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Managing Services
-Starting/Stopping/Restarting/Disabling
Task Manager
-Manage applications, service & performance
Task Scheduler
-Automation of tasks
Disk Quotas
-Allow you to limit disk storage space on a per user level
-NTFS volumes/partitions only
-Configured on a volume by volume basis
-Configured by local or domain administrators only
-More common on a network file server
Disk Tools
Disk Cleanup
-volume by volume basis
-deletes files that MAY not be necessary
Disk Compression
-NTFS volumes only
-Can't be used with encryption
Disk Error Checking
-Scan the hard disk for errors
Disk Defragmentation
-Put data "back together" again
System Properties
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Visual Effects
Processor Scheduling
Virtual Memory
Data Execution Prevention (DEP)
Event Viewer
-Used to troubleshoot and monitor health of systems
-divided into several logs including, Application, Security, System
What we Covered
Remote Desktop & Remote Assistance
Services
Task Scheduler
Disk Quotas
Disk Tools (Defrag, Compression, Cleanup)
Virtual Memory
Performance & Reliability Monitor
Event Viewer
Hardware in Vista
-Much easier to manage…most of the time it just works
-Some problems early on (OS and 3rd Party Vendors)
Hardware Installation
Pre-Existing Devices (included with your computer)
-Vista has a large supply number of drivers
-New devices drivers are located through Windows Update
-Windows Update Driver Settings must be enabled
-Sometimes they are included as Optional Updates
New Devices (you add yourself)
-Most devices are plug n' play and just work
-Found New Hardware dialog box:
A. Looks in Pre-Configured Drivers
B. Hardware CD-Rom
C. Browse your Computer (download from manufacturer)
Device Manager
Control Panel, Administrative Tools, Computer Management, devmgmt.msc
-Manage system devices, including NICs, Display Adapters, Sounds Cards, etc.
-Troubleshoot, Update Drivers, Advanced Settings
Driver Signing
-Microsoft digitally signs device drivers that ship with Vista
-Less likely to be unstable and crash system
-<systemroot>\system32\driverstore
-Unsigned drivers can be controlled through group policy:
User config\administrative templates\system\driver installation
Add Hardware Wizard
-Used to add legacy, non-plug n' play devices
Troubleshooting Hardware
-Reinstall the device driver manually, browsing to the location
-Download a new driver from the manufacturer
-XP drivers often work
-Turn the machine off. Pull the device. Restart and try again
-How much is your time & sanity worth?
-Stay away from brand new drivers if you have a working device!
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Ease of Access
Setup and enable accessibility settings in Vista
Printing
Print Device - A physical piece of equipment that
produces printed documents.
Printer - The software interface between the OS & the
print device. This is what the user sees on the screen
of the computer.
Print queue - A buffer that holds print jobs until they
are ready to be printed.
Print Server - A computer that manages one or more
shared printers. It can also be a device like a HP Jetdirect print server.
Printer Setup
Ways to install
Plug n' Play (Local)
Login Script (Network)
Automatic Install (Network)
Add Printer Wizard (Local or Network)
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Types of Printers
Local – Physically connected to local PC
Network – Access the print device via the network
Wireless/Bluetooth - Connect to a wireless printer
Sharing Printers
From Vista or a server OS (make drivers available)
What we Covered
Hardware in Vista
Hardware Installation
Device Manager
Troubleshooting Hardware
Other Hardware
Printing
Get a Plan
1. Get Organized
-What needs to be backed up? Not system files and software
-separate data partition
-What about large amounts of data?
Safe Mode - Good for device driver problems (especially display adapters). Starts the system
with a bare minimum configuration. Allows you to troubleshoot, reinstall drivers, rollback
drivers, etc.
System Restore - Quick and effective
MSconfig - Selective diagnostics
What we Covered
Backups are Important!
Backup and Restore Center
System Protection
Troubleshooting Vista
Other options for backup
Group Policy
-Referring to an Active Directory domain environment
-Not available in a workgroup environment
-Policy is set at a "higher" level effecting lots of users/computer
-Policy can be set at the domain, site and organizational unit levels
-Local security policy can be used in a domain environment but is not as efficient as using group
policy on Active Directory objects
What we Covered
What is different in Vista (ADMX, More efficient/secure)
Group Policy vs. Local Group Policy
Group Policy Examples
Configuring Multiple local GPOs
Group Policy Management Console (GPMC)