Auto Rental System Requirements Specification

Statement:
The Auto Rental System (AR System) is able to handle car reservations, customer billing, and
car auctions. When a customer reserves a car, he/she can use online reservation to make a
general reservation. The system must be able to look for the matched available car in Car Data
Base and form a new reservation in Reservation Data Base. If the customer makes reservation in
person, the assistant of rental company is able to access the customer data base, car data base,
and reservation data base internally and make a reservation for the customer. After the each
reservation is made, the corresponding car will be shown as unavailable in car database.

When the customer picks up the car, the assistant can access the customer’s reservation record
with the reservation number customer provided. The customer and the assistant are able to
complete the rental lease using the system. After the completion of the rental lease, the new lease
will be recorded in customer data base. (Each lease is directly related to customer’s billing
information.) Then the system will print out a car rental card (internally used in the company).
The customer obtains the key of the car from Technician of the rental company with the car
rental card. After the customer checks the status of the car and accept the car, the Technician is
able to use AR system to update the car data base that the corresponding car is “in-rental” status.
Then the corresponding rental lease status is updated as “1/3 completion”.

When the customer returns the car, the technician will check the status of the car. A damage
report and a miles report will be made with the AR system. The damage report will be directly
related to car database and customer’s billing information. And the miles report will update the
car database. If the car has accumulated over 20,000 miles, it will be listed to the “Car Auction
List” and deleted in “available car list”. And the corresponding rental lease status is updated as
“2/3 completion”.

AR system is able to print out a bill. If the customer pays the bill, the transaction will be
completed immediately. After the customer pays the bill, the “rental lease status” is updated as
“Full completion”. If the customer’s corporation pays the bill for the customer, the system will
send the bill to the corporation where customer works for. The “rental lease status” will not be
“Full completion” until the rental company receive the payments.

Assumptions:
• Customer database consists all the information about a customer with Name, Age, Driver
License Number, Corporation, Log-in ID, Log-in Pass Word, billing information.
• Car database consists all general information of the available cars and cars auctions, such as
brand, passenger capacity, miles, available date, etc.
• Reservation database contains all the reservations the auto rental company have. The
information includes date made reservation, date to pick up car, customer’s name, reservation
number.
• Lease database contains all the leases the auto rental company have. The information
includes date, customer, rental plan, accident insurance option, Loss Damage Waiver option,
Gas Charges option, and completion status.
Description of the Use Cases and Actors
The actor in the Auto Rental System is
• Actor Name : Customer
Description: The customer must be able to make reservation, sign rental
Lease, pick up the car, return the car, and pay bill.
• Actor Name: Corporation
Description: The corporation which the customer works for. The customer can
choose that the corporation pays the bill for them.
• Use-Case Name: Search Car
Description: The customer selects the dates picking up the car and
returning the car, and the type of car they want using the system.
• Use-Case Name: Find matched car
Description: The system interacts with Car database to find the matched car.
• Use-Case Name: Complete Reservation
Description: Once the system find the matched car, the system will ask the
customer to complete reservation.
• Use-Case Name: Obtain Reservation Number
Description: After the customer complete the reservation, the system will give
customer a reservation number.
• Use-Case Name: Show reservation number
Description: The customer uses the reservation number to access the
reservation he/she makes.
• Use-Case Name: Sign Rental Lease
Description: The customer chooses different rental options from the system,
and create a rental lease.
• Use-Case Name: Pick up Car
Description: Once the customer sign the rental lease, the customer can go to
pick up the car.
• Use-Case Name: Check Car
Description: The customer checks the car before accept the car.
• Use-Case Name: Return Car
Description: The customer returns the car.
• Use-Case Name: selfBilling
Description: If the customer pays bill by self, the billing will be paid directly.
• Use-Case Name: Corporation Billing
Description: The corporation which the customer works for pays the bill for
the customer.
 Log in
Complete
Reservation

Find Matched
Search Car
Car Obtain
Reservation #

Pick up car
Show Sign Rental
Customer Reservation # Lease

Check Car

Return Car

SelfBilling Pay the bill

directly

Corporation
Billing
Corporation

Figure 1.
The Customer Package
• Actor Name: Assistant
Description: The assistant must be able to access the Customer database, Reservation
database, Lease database, and Car database. He/she can update these databases’ information.
• Use-Case Name: Prove Customer ID
Description: The assistant must prove customer’s identification before each transaction.
• Use-Case Name: Access ClientDB
Description: The assistant is able to access client’s information in Client database.
• Use-Case Name: Create Reservation
Description: The assistant can create a reservation for the customer by directly access
reservation database.
• Use-Case Name: Check Reservation
Description: With the reservation number a customer provides, the assistant can check
corresponding reservation information.
• Use-Case Name: Update ReservationDB
Description: The assistant is able to update the reservation database when creating a new
reservation or change current reservation information.
• Use-Case Name: Create Rental Lease
Description: The assistant is able to provide the customer rental information and create the
rental lease.
• Use-Case Name: Update rental LeaseDB
Description: When the assistant creates a new lease, it will update the lease database.
• Use-Case Name: Assign Car
Description: After the customer signs the lease, the assistant can assign a car.
• Use-Case Name: Update CarDB
Description: As the assistant signs out a car, it will update the Car database.
• Use-Case Name: Calculate Bill
Description: The assistant is able to summary all the billing information from a customer.
• Use-Case Name: Update ClientDB
Description: The billing result will be shown in ClientDB.
• Use-Case Name: Send Bill
Description: After all the billing information is collected in the system. The bill will be
printed out.
• Use-Case Name: Bill Customer
Description: The assistant is able to ask customer to pay bills.
• Use-Case Name: Receive payment
Description: The assistant is able to check the payment’s status.
 Prove Access
Customer ID ClientDB

Create
Reservation

Update
ReservationDB

Check
Reservation

Create Rental Update rental

Assistant
Lease LeaseDB

Assign Car Update

CarDB

Calculate Bill Update Send Bill

ClientDB

Bill Customer Receive

payment

Figure 2.
The Assistant Package
• Actor Name: Technician
Description: The technician must be able to find the assigned car, and update the status of the
car in Car database. When the car is returned back, technician is able to report the status of
the car.
• Use-Case Name: Find Car
Description: When the customer picks up car from technician, the first thing technician will
do is to find the actual car.
• Use-Case Name: Sign out Car
Description: After the customer check the car and accept the car, the technician will sign out
the car.
• Use-Case Name: Update CarDB
Description: After the car is signed out, the technician will update the Car database. Also
when the car is returned back, the technician will update the status of the car in Car database.
• Use-Case Name: Update LeaseDB
Description: After the car is signed out, it means the lease is completed by 1/3. The
technician is able to update this information in Lease database.
• Use-Case Name: Check Car
Description: When the car is returned, the technician will check the car’s status.
• Use-Case Name: Damage Report
Description: The technician sends damage report of the returned car to the assistant for
calculate bill.
• Use-Case Name: Report Car Miles
Description: The technician checks whether the car is over 20,000 miles. If it is, the
technician will update the Car database and send this car to auction list.
 Find Car

Update
LeaseDB
Sign out Car

Technician

Update
CarDB
Report Car
Miles
Check Car

Damage
Report

Assistant

Figure 3.
The Technician Package
 Customer
Wants to make
a Reservation
Enter Log in ID

Enter Log in
Pass Word

Invalid PW

Valid

Select Date of
Picking up car

Select Date of
No matched cars Drop-off Car

Select Type of
Car

Reset

Make
Reservation?

NO Make
Reservation?
Yes

Form
Reservation #
Customer
Arrives at
rental company
Show ID

Show
Reservation #

Invalid #

Valid

Select Rental
Plan

Sign Rental
Lease

Obtain
Assigned car #

Reset

Pick up Car

Check Car

NO Ask for another

Yes car

Accept the Car

 Customer
Returns car to
the technician
Show ID

Show Car

Technician
check the car

Check miles of Check damage

car of the car

>20,000

Complete
< 20,000
Damage report

Update Instock Send the car to

Car record car auction
Pay the bills

System send
the bill

Choose billing
method

CorPay Send bill to

Corporation

Self billing

Pay bills Receive Corp.

directly Payment

Update billing
info. in ClientDB
Customer System ClientDB CarDB ReservationDB

Access e-reservation page

Ask UserID and PW

Enter userID and PW

Verify userID and PW

Prove userID and PIN

LogIn successful msg

General Reserv. Info. form

Complete GRI form

Find the matched available car

Send detailed car information

Show car information

Ask whether make Reserv.

Confirm reservation
Send reservation information

Give reservation number

Detail info. of reserv. With
reservation number

exit

Thank you msg.

Find Matched Car

Diagram