TELKOMSIGMA LEADING END-TO-END ICT COMPANY IN INDONESIA

Agenda

• Telkomsigma at Glance
• Business Portfolio
• Products & Positioning
• Background Mobility Solution
• Solution In Brief
• High Level Architecture
• Portofolio

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Telkomsigma at Glance
Establish in 1987, now we are the
Leading End-to-End ICT Company in Indonesia

Shareholders Offices Data Centers

Jakarta Serpong Sentul Serpong

PT Telekomunikasi Sentul Surabaya Surabaya

Indonesia Tbk. (TELKOM) Bali

Employees Clients Managed Service

Market Share

1400+ 450+ 34%

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 Telkomsigma at Glance

The strengths:
• Part of the Indonesia IT centric SOE (State Own
Enterprise)
• Supported by its own subsidiaries with strategic
partners such as ORACLE, SAP, IBM, Microsoft
• Backed by Telkom’s robust nationwide and global
network access
• Access to nationwide delivery channels and
representatives from Telkom
• Access to TELKOMSEL’s largest mobile users with
nationwide coverage
• Potential solution cross-offerings from other
subsidiaries

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 Business Portfolio
Offering Key Information
S
Next gen Financial Apps F&B application on premise license
• Alphabits, Sigma Sharia, ITM
System Integration of • Approva, Financore, LOS
Owned Software • Finance IT Operation Management (ITOM)
The leading software for microfinance communites
Communities Banking SW
(BPR & Koperasi)
Interbank ATM switching 2nd largest coverage in ATM terminals

• Oracle Platinum partner

System Integration of • Consulting • SAP consulting service
Packet System • System Integration • IBM Partner
• Hardware • Microsoft Dynamics

D • Data Center - Design, Build, Operate •

•
Pioneer Data Center provider in Indonesia
Largest player in Indonesia with 25% - 30% market share.
Data Center • Co-location
• DRS (Disaster Recovery Service) • Largest total expandable capacity.
• Communication Link • 3 International Standard tier-III Data Centers

• Cloud Computing:
M Managed Service &
• SaaS in both Vertical and Horizontal Industry
• IaaS e.g Vmachine, Storage and vDataCenter
Cloud Computing • Managed Private Cloud, Dedicated Private Cloud, Virtual
Private Cloud, Public Cloud Trusted partner,
• Managed Hosting & Shared Services flexibility and premium quality
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 Products & Positioning
Client Premises Data Center Telkomsigma
Deployment Model

Private Cloud - Insource Private Cloud - Outsource Hosted Private Cloud Virtual Private Cloud Public Cloud
Enterprise owned Enterprise owned SP Owned and SP Owned and SP Owned and
IT assets IT assets Operated Operated Operated
Standardized infras & Standardized infras & Standardized infras &
Managed by Managed by third
services services services
Enterprise party
Centralized delivery & Centralized delivery & Centralized delivery &
support support support

Dedicated / Single-Tenant Delivery Platform Shared / Multi-Tenant Delivery Platform

Service Type

Infrastructure as a Service Software as a Service

Analytics
as a Service

Platform as a Service
e-Akademik
e-Official Memo
Product & Solution

e-Project e-Mail Mobile e-Puskesmas

Force
Other
vDataCenter Business Application
Backup as a Storage Cloud as a Service
vMachine DRaaS as a Services Personal Storage
Service
Worldwide
Partner

6
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Obstacles & Challenge : Industries Segmentation

Aero &
• Improve the speed and efficiency of long cycle work. Defense
Automotive Chemicals

• Reduce field service costs through effortless collaboration

with contract workers.
• Seamlessly coordinate dispatch, call centers and mobile
resources for more effective customer service.
• Drive down risk by ensuring safety practices are adhered to Consumer High
Industrial Mfg
throughout the entire work lifecycle. Products Technology

• Adjust in real time to changing field conditions.

• Make sure high priority work is completed the right way the
first time.

Natural
Utilities Oil & Gas
Resources

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 Plan & Assign & Dispatch Perform & Analyze
Initiation
schedule Route & Monitor Record Result

Key Capabilities
• Appointment • Individual & global • Real-time operation • Real-time dashboard • Variety of mobile • Pre-packaged
booking integrated calendars for • Automatic or with key performance devices /wireless schema, extract,
with workforce workforce planning manual indicators & alerts networks transform load (ETL)
plan • Flexible, cost-based assignments • Instant, two-way • Integrated GPS & GIS for workforce
• Accept work from scheduling rules • Map-based routing communication • Real-time status & dashboard
• Work reassignment completion updates
multiple sources • Reporting & Analytics

Key Benefit
• More accurate • Single point of • Optimize all • Improve response • Streamline back office • Fast deployment of
appointment booking planning available resources times operations business analytics
• Common practices for • Identify resource gaps • Reduce travel-time; • Better team • Eliminate paper • Identify operational
work generation • Tailor globally or for a increase wrench- collaboration • Empower field anomalies
• Improve service level business unit time • Focus on most workers with • Improve customer
agreement (SLA) • Predictable, • Ensure cost important activities information service
performance repeatable effective operations • Lower total cost of
performance ownership

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➢ To record all operation and
maintenance activities,
analyze its impact to business Reporting
objectives

BYOD

Web

Mobile Work Force Application (MWFA) designed as a web & mobile application, designed for custom staff will
be able to input data can use the gadget. Various activities will be carried out on the web version of the
application. Web Server MWFA connected wit h the DB Server MWFA. In order to guarantee the service
availability MWFA also designed with integrated backup system and disaster recovery center.

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 Tasks per Journey
Plan Master
Outlet
Data 2. Outlet Check-In
(validate GPS
location)
2.1 Scan
0. Set Reference Customer QR
• Addition edit/ Code
update 1. Generate & 2.2 Take
salesman status Assign Outlet Plan Customer Photo
• Expansion/Join/ and Activities 2.3 Competitor
addition Area Activity
2.4 Entry Sales
Transaction
4. Follow up the next
activities for the next
outlet

3. Conducting each task as

configured in M-Force Sales
(based on Outlet plan) and
send the result to M-Force
5. Track Salesman
server
movement & Order

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Strictly Confidential © PT Sigma Cipta Caraka 2017
Strictly Confidential © PT Sigma Cipta Caraka 2017
Strictly Confidential © PT Sigma Cipta Caraka 2017
 Journey
Plan Tasks per site
Site category:
Category - Genset
- Power System
- Menva
- Asset
- Evidence
0. Set Reference
M-Force
Facilities
1. Generate &
Checklist Assign Site
Maintenance IMEI
Activities
2. Site Check-In
(scan site barcode &
validate GPS location)

4. Follow up the next

activities for the next
site

3. Conducting each task

as configured in M-Force
FMC (based on site
category) and send the
5. Track technician
result to M-Force FMC
movement &
server
Achievement
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 Tasks per site
category:
Site - Daily (shifting)
Category - Weekly

0. Set Reference M-Force Check :

Facilities - Genset
1. Generate & - UPS
Checklist Assign Order - Panel
- PAC

2. Maintenance Data
Center (Facility
Checklist)

3. Conducting each task as

configured in M-Force Data
Center Facility Checklist
and send the result to M-
Force Data Center server

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 2. Scan QR code for
Attendance

1. Set Fiture
Content

M-Force
Event

3. Take Selfie
4. Result & Reporting Photo, Feedback,
- Attendance Polling Value
- Feedback
- Selfie Photo
- Result Polling

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 3. Auto Send Email
Invitation

M-Force
Booking

Show in meeting room

1. Set from mobile schedule display
2. Show in admin
- Select room
- Set person
- Set time

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Strictly Confidential © PT Sigma Cipta Caraka 2017
Thank You