a Be? y KD Bias
Project Planning Management & Control
Lecture - 4
do not plan even* The person assigned by the
performing organization Fa Project Manager
lead the team __ that | t
responsible for achieving el ie
Jn
* An individual or body with@-~ hs
authority, | accountability ae =
responsibility for managing a
project toComplex project needs coordination of :
8
* Multiple resources
* Multiple tasks — some must precede
others
* Matching of people/resources to tasks
* Multiple decision points — approvals
* Normally phased expenditure of fundsie
Project Manager
beeuCeltten| Practical
ba rauton peoulattes 3 A 4 Conflict
eee | ee Motivator || Communicator |} Organizer || “°""°
in Project || ( Relevant Resolver
pres Sto)‘Stakeholders
Suppliers
Customers
End Users
‘Sponsors:
Governing Bodies
‘Steering Committees
Project
odThe PMI Talent Triangle®
Bierce
ESET Cuca | 4) |The skills required to effectively apply project
management knowledge
Knowledge Areas
CSF's for project
Tailored tools & techniquesAbility to see the high-level overview of the
organization
Effectively negotiate to ensure — strategic
alignment
Other allied fuctions like Marketing, Finance,
Operations etc
Required to deliver project effectiely to the
sponsorAbility to guide, motivate and direct
Include Negotiation, Resilience, Communication,
problem solving, critical thinking & interpersonal
skills
Includes dealing with people / stakeholders
Ability to get things done by power / politics
Be visionary, optimistic, collaborativeDELL
Pe
Direct using positional power
Guide, influence, and collaborate using relational power
Maintain Develop
Administrate Innovate
Focus on systems and structure Focus on relationships with people
Rely on control Inspire trust
Focus on near-term goals Focus on long-range vision
‘Ask how and when ‘Ask what and why
Focus on bottom line
Focus on the horizon
Accept status quo
Challenge status quo
Do things right
Do the right things
Focus on operational issues and problem solving
Focus on vision, alignment, motivation, and inspirationLaissez-faire: Allow team to make own decision
Transactional: Focus on goals, feedback, and
accomplishment to determine rewards
Servant leader: Demonstrates commitment to
serve and put other people first
Transformational: Motivation, encouragement
for innovation & creativity
Charismatic: Able to inspire
Interactional: Combination of transactional,
transformational & charismaticPROJECT STAKEHOLDER MANAGEMENT* Processes required to
— Identify the people, groups, or organizations that
could impact or be impacted by the project
— Analyze stakeholder expectations and their impact on
the project
— Develop appropriate management strategies for
effectively engaging stakeholders in project decisions
and executionProject Stakeholder
‘Management Overview
eee a
eed
1 Inputs
1 Project chantar
2 Business documents
3 Project managoment plan
4 Project documents
5 Agroamonts
8 Entarpriso environmental
factors
1 Organzational process
2 Tools & Techniques
1 Exper judgment
2 Data gathering
3 Data analysis
4 Data roprasentation
5 Mestings
3 Outputs
1 Stakoholdor rogistor
2 Chango roquosts
3 Project managomont plan
updates
4 Project documonts updatos
ee nes
eed
1 Inputs
1 Project chartor
2 Project managemont plan
3 Project documents
' Agreements
5 Entorrso environmental
factor
65 Organizational process
2 Tools & Techniques
1 Expert jodgmont
2 Data gathering
3 Data analysis
'§ Docision making
5 Data representation
'5 Meetings
3 Outputs
1'Stakoholder engagement
plan
tree
Eee
1 Inputs
1 Project managoment plan
2 Projet documonts
3 Enterprise environmental
factors
4 Organizational process
2 Tools 8 Techniquos
1 Expert judgment
2 Communication skils
3 Interpersonal and team
skill
4 Ground rules
' Moctings|
3 Ouputs
1 Change requests
2 Project management plan
updatos
3 Project documons updates
1 Inputs
1 Project management plan
2 Project documonts
3 Work performance data
4 Entorpise environmental
factors
5 Organizational process
2 Toole & Techniques
1 Data analysis.
2 Docision making
5 Data ropresentation
‘Communication skis
5 Intorporsonal and toam
stile
5 Meetings
3 Outputs
1 Work performance
information
2 Change requests
4 Project management plan
updates.
4 Project documonts updatesEvery project has stakeholders
Different ability to influence the projects work or
outcomes
Adopt structured approach to identification,
prioritization, and engagement of all
stakeholders
Can be the difference between project success
and failure* The process of identification & engagement
should commence as soon as possible after the
project charter has been approved
Stakeholder satisfaction should be identified and
managed as a project objective
* The key to effective stakeholder engagement
— Continuous communication with all stakeholders
— Understand their needs and expectations,
— Address issues as they occur
— Manage conflicting interests* The activities of identification, prioritization, &
engagement should be reviewed and updated
routinely. Specially
— The project moves through different phases in its life
cycle
— Change of Stakeholders
— Significant changes in Org / SH Communityinternal
Stakeholders
ex.
ED Company
ax
STU sys ed
pris
Mec
bear teli tlc
Se ed
Customers* Stakeholder Types
|. Primary Stakeholders: People or groups who are
ultimately impacted
Il. Secondary Stakeholders: People or groups who have
a role in the decisionmaking process without being
directly affected by the outcome.
lll. Key Stakeholders: Those who can_ significantly
influence a project, or who are critical to the success of
a projectPower / Interest Grid
Manage
ied Closely
Power
Keep
Monitor informed
Interest+ Stakeholder Register
Nariobi Training Centre Stakeholder Register New Campus Development
Role influence] when inthe project _[internal/]
w0 | ome] Tine | teemtion | Sreetations | Ynan [se Joeses [orescence [extemal | OEM
New Product
PeterP |sales information,
pao |ecker _|Manager|wyboston_|Development Plan _|H iy lv y Internat [Supporter
[Success for whole
larian project, increased
laaoz|Holder |cEO _|tondon _|delivery capability [Ht y lv y lv Internat [champion
[Success for whole
sylvia [Finance project, increased
1Ba03 [Thomas |Director |London _|delivery capability [Ht lv lv y lv Internat [champion
David [Training
12004 |o'nions |Director |wyboston_|increased portfolio _|M y lv y lv internal [Neutral
regular
Dean lcommunications,
Peter |ausiness| Increased networking
[Bas |Lampart|School_| Birmingham [capability lH iy y [External [Supporter
increased portfolio,
Gerry [Facilities lbetter utlisation and
l2a0s |Beale_|pirector |tondon__|efficiencies lH y y Internal [NeutralREE C Cent tnd
1 Project charter
2 Project management plan
+ Resource management plan
*+ Communications
management plan
* Risk management plan
3 Project documents
+ Assumption log
* Change log
* Issue log
* Project schedule
+ Risk register
* Stakeholder register
4 Agreements
5 Enterprise environmental
factors
6 Organizational process assets
bo Reece road
1 Expert judgment 1. Stakaholder engagement
2 Data gathering plan
* Benchmarking
3 Data analysis
+ Assumption and constraint
analysis,
+ Root cause analysis
4 Decision making
* Priortzation/ranking
5 Data representation
+ Mind mapping
* Stakeholder engagement
assessment matrix
6 MeetingsStakeholder Resistant Supportive
Stakeholder 1 c D
Stakeholder 2 c D
Dc
Stakeholder 3Identify the stakeholders of Gawadar Port Development Project and
discuss the factors which stalled the project in the perspective of Project
Stakeholder Management and Engagement
¥ Identify and list maximum stakeholders involved & Group them as
per types
v Draw P/I Grid
v Draw SH Engagement Assessment Matrix
v Draw Stakeholders Registeron )