Escolar Documentos
Profissional Documentos
Cultura Documentos
September 1998
1
Foreword
1
Quality management agreements
purchased parts
Table of contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
A. Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
B . Sphere of application of Formel Q-konkret QM
agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
C . Explanation of terms and abbreviations . . . . . . . . . . . . . . . 6
2
3 Activities prior to series start-up . . . . . . . . . . . . . . . . . . . . . . 28
3.1 Activities in the VOLKSWAGEN Group . . . . . . . . . . . . . . . . . . . 28
3.1.1 Simultaneous engineering (SE) . . . . . . . . . . . . . . . . . . . . . . . . . 28
3.1.2 Co-operation and experience-sharing . . . . . . . . . . . . . . . . . . . . 29
3.1.3 Objectives catalogue, technical specifications list
(Zielkatalog, Lastenheft) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.1.4 Definition of important characteristics . . . . . . . . . . . . . . . . . . . 30
3.1.5 Matching/installation trials in the pre-series phase . . . . . . . . . 31
3.2 Activities at suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3.2.1 Qualification programme for new parts . . . . . . . . . . . . . . . . . . 31
3.2.2 Dimensional stability forecast . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.2.3 Process capability forecast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.2.4 First samples and approval conditions . . . . . . . . . . . . . . . . . . . 35
3.2.5 Pre-production run (2 days’ production) . . . . . . . . . . . . . . . . . . 38
3.2.6 Quality management handbook . . . . . . . . . . . . . . . . . . . . . . . . . 40
3
Introduction Purpose
A. Purpose
4
Introduction Purpose
Sphere of application
5
Introduction Sphere of application
Explanation of terms and
abbreviations
6
Introduction Explanation of terms and
abbreviations
7
Introduction Explanation of terms and
abbreviations
8
Introduction Explanation of terms and
abbreviations
9
Introduction Explanation of terms and
abbreviations
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Introduction Explanation of terms and
abbreviations
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Introduction Explanation of terms and
abbreviations
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Introduction Explanation of terms and
abbreviations
13
1. Supplier Qualification and
Continuous Improvement
14
1. Supplier Qualification and
Continuous Improvement
15
1. Supplier Qualification and
Continuous Improvement
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Existence / application of a
QM system on basis of standards
QM system certificates DIN EN ISO 9001/9002
+
Existence / application / effectiveness of
QM system certificates VDA 6.1 (or comparable )
additional automotive-specific requirements
Fulfilment of all
Product audit important quality
characteristics
Basic requirements on the product
of the standard and of the
automotive industry
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1. Supplier Qualification and
Continuous Improvement
17
2. Quality planning at suppliers
18
2. Quality planning at suppliers
2.4 Scheduling
Proof of compliance In order to meet the requirements of the market
for ever-shorter development times for new pro-
Preparation of a
ducts and projects, the use of a standard flow
schedule and/or plan taking in certain milestones is recommen-
ded, an example of which is given below.
project flow plan
19
2. Quality planning at suppliers
-
Lastenheft
DKM
P-Freigabe
Bau Prototypen
B-Freigabe
Werkzeugerstellung
D-Freigabe
PVS
CSC - Entscheidung Vor-Check 2Tages-Produktion
O-Serie
SOP
Markteinführung
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2. Quality planning at suppliers
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2. Quality planning at suppliers
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2. Quality planning at suppliers
Proof of compliance The test equipment plan1) defines what test and
measuring equipment must be installed and
Test equipment plan
used for the various characteristics.
The deployment of suitable test and measuring
equipment must be planned early enough to
enable all important characteristics to be mea-
sured on prototype parts.
The final test and measuring equipment should
be fully functional and in place when the PV
series begins.
The capability study must be conducted for all
planned measuring equipment (variables test),
with the entire measuring process and the tole-
rance of the characteristic measured being
scrutinised.
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2. Quality planning at suppliers
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2. Quality planning at suppliers
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2. Quality planning at suppliers
General requirements:
Measures for waste It must be decided at management level to what
extent internal or external development and pro-
reduction, official duction processes are environment-friendly and
results or internal fulfil industrial health requirements. This includes
the duty of constantly examining the potential for
control results the procurement, use or manufacture of more
pro-environmental products, bringing environ-
mentally relevant production processes up to
state-of-the-art levels, minimising the consump-
tion of resources (earth, water, air, energy, raw
materials) and implementing pro-environmental
packaging, logistical and transport concepts.
For the corporate management, the duty to mini-
mise the consumption of resources means sup-
porting external structures, and setting up inter-
nal structures, for re-use of the products at the
end of their service life, and for the production
process the maximum possible use of recycled
materials and production resources.
Details of this should form a part of the supplier’s
company information (or product range informa-
tion).
In order to guarantee economic re-utilisation of
the materials used, the parts must be provided
with a material and manufacturer identification in
line with the specification, so that they are easily
and clearly recognisable on disassembly. The
supplier must indicate recycling concepts for the
closing of material cycles, or methods of dispo-
sal. In principle only such materials should be
used as can be recycled.
The approval of parts made from recycled mate-
rial is handled by the client’s Technical Develop-
ment.
The parts must be sampled.
The sample report must give the origin of the
material. The safety information sheet applicable
in each case forms a part of the sample report.
The exact chemical composition of the materials
and resources used must be documented and in
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2. Quality planning at suppliers
27
3. Activities prior to series start-up
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3. Activities prior to series start-up
29
3. Activities prior to series start-up
30
3. Activities prior to series start-up
31
3. Activities prior to series start-up
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3. Activities prior to series start-up
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3. Activities prior to series start-up
34
3. Activities prior to series start-up
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3. Activities prior to series start-up
product modifications,
production relocations, new
manufacturing facility concepts,
changes in production processes and
logistics procedures,
extended interruption of production
(over 1 year),
new sub-suppliers.
These requirements also apply to sub-supp-
liers.
For agreed important characteristics, statements
on process capability are required.
The inspection results must be recorded in a first
sample inspection report; this must also show
the dimensional stability indicator MI and the pro-
cess capability indicator PI (see 3.2.2 and 3.2.3
above).
If the client waives counter-inspection of the
samples, then the issuance of an inspection
certificate can be agreed upon in consultation
with the supplier, in which the proper conduct of
the first sample inspection by the supplier is con-
firmed and the joint decision is recorded. The
installation and function inspection by the client
remains unaffected by this arrangement and
remains a requirement in every case.
In addition, agreements can be concluded bet-
ween supplier and client which supplement or
curtail these arrangements for first sample
inspections.
This also applies to the number of parts to be
sampled.
Required samples which for scheduling reasons
cannot be manufactured under the official first
sample conditions are designated as pre-samp-
les. Submission of pre-samples is only possible
subject to written approval by VOLKSWAGEN
Group Procurement or Logistics or the order
overseer.
In the case of decorative characteristics, approval
is required from the responsible styling depart-
ment of the client.
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3. Activities prior to series start-up
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3. Activities prior to series start-up
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3. Activities prior to series start-up
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3. Activities prior to series start-up
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4. Quality measures in series production
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4. Quality measures in series production
management
4.4 Conduct of internal process audits
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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4. Quality measures in series production
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