Analysis of Ishikawa Diagram

As shown in the figure, the possible causes for occurring problems of the enrolment in
University of Cebu are identified. It is clear that some possible causes which can establish the
problematic operations of the universities’ enrolment systems and hence, these are the lack of
computers, the lack of personnel, the expertise of the employees and the lack of material
resources. These are the fields were the institution should be focused and directed to
preventive and corrective actions. In addition possible causes of failure of slow enrolment
procedures may be the distant location of the enrolment stations, the unimproved enrolment
methods, and the uncomfortable environment of the employees which will greatly affect the
working conditions and pace of the employee. Thus, the company must be careful and continue
with corrective actions. A better institution, a good environment and sufficient equipment of
the academe are important for the efficient and effective enrolment system that will not cause
a problem in the delay of the enrolment operations.

Analysis of FMEA

A potential failure mode is the inefficient enrolment methods of the institution. As a

result, a potential effect of failure is a slow enrolment procedures which is a clear indication of
low quality of time-oriented processes. In that occasion, the Severity ranking is (S)=8. One of
the potential causes of failure probably is the lack of computers. Respectively, the Occurrence
ranking is (O)=8. There is current control that will detect the existence of the failure and no
current control which will also be used to prevent this failure and then the Detection ranking
become (D)=10. Although it is true that larger RPN values normally
indicate more critical failure modes, this is not always the case.
As a general rule, any failure mode that has an effect resulting in a severity 9 or 10
would have top priority. Severity is given the most weight when assessing risk. Next,
the Severity and Occurrence (S x O) combination would be considered, since this in
effect, represents the criticality.
FMEA

O D
S
C E
E
C T
V
U E R
Process Potential Potential Failure E
Potential Causes R Current Controls C P
Step/Input Failure Mode Effects R
E T N
I
N I
T
C O
Y
E N
Lack of Personnel 7 560
Inefficient
Distant Location of
enrolment
Enrolment Stations 4 320
methods
Lack of Computers 8 640
Enrolment Slow Enrolment
8 Lack of material resources 6 None 10 480
Process Unable to Procedures
evaluate the Unimproved enrolment
bottleneck of systems 5 400
the process Uncomfortable working
environment 3 240

RPN = SEVERITY *OCCURRENCE*DETECTION

Pareto Chart Cumulative
Potential Causes RPN Cumulative RPN RPN
Percentage
Lack of Computers 640 640 24%
Lack of personnel 560 1200 45%
Lack of material resources 480 1680 64%
Unimproved enrolment systems 400 2080 79%
Distant Location of Enrolment Stations 320 2400 91%
Uncomfortable working environment 240 2640 100%
2640
Analysis of Pareto Chart

What we’re looking for in the chart is to find and where on the cumulative RPN percentage line the 80% mark occurs. So we
rank order our potential causes according to the RPN with the highest at the top and the lowest at the bottom. For the cumulative
RPN, we add lack of computers to lack of personnel that gives us 1200, we add in lack of material resources that gives us 1680 and
we go down the list and have a total of 2640 RPN. For the cumulative percentage for each of these, we can see that lack of
computers accounts 24% of all potential causes, we add this to the lack of personnel that accounts for 45%, and 100% to the bottom
of the list. We look at the spot where 80% on the cumulative percentage appears. This is the point at which 80% of all the problem
are detected. We want to apply that Pareto principle of 80/20, so we’ll come across and find the point and find the point at which
that horizontal line strikes the curved line, the cumulative percentage, and then we drop a line down. Now we find very quickly that
these two categories, classically known as the vital few are the four areas: lack of computers, lack of personnel, lack of material
resources and unimproved enrolment methods, which we want to work on improving the slow enrolment procedures. On the other
side is the trivial many, it’s not that they’re not important but they are less important than those four causes under the vital few
category.
 100%
700 100%
91%
90%
600

CUMULATIVVE RPN
79%
80%

PERCENTAGE
500 70%
64%

60%
400
RPN

45% 50%
300
40%

200 24% 30%

20%
100
10%
640 560 480 400 320 240
0 0%
Lack of Computers Lack of personnel Lack of material Unimproved Distant Location Uncomfortable
resources enrolment of Enrolment working
systems Stations environment

RPN

Cumulative RPN Percentage

Ishikawa Diagram