1. Do you agree that Reliance life insurance has variety of products?

Strongly Agree Agree Normal

Disagree Strongly Disagree

2. Do you get sufficient information about products?

Yes No

3. Have you tried to understand the needs of the customer?

Yes No

4. Have you given sufficient information / training to help you clear the customers queries regarding
insurance plans?

Yes No

5. How many times you have contacted the existing customer?

Once in weak Once in month

Once in 6 months Once in Year

6. Do you prepare yourself for any sales call?

Yes No

7. What are the advisors satisfied with?

H Satisfied Satisfied Neutral Dissatisfied H Dissatisfied

Monetary

Rewards

Recognition