Shannon Reaves

shannonjreaves@gmail.com
9 Appletree Lane, Walpole, MA 02081
508-455-8385

Career Objective:
Senior at Nichols College in Dudley, MA working towards earning my Bachelors of Science in Business
Administration degree in Human Resource Management. My future goals include working at a well-
known business where I can be a strong HR coordinator/generalist.
Education:
Nichols College, Dudley, MA, Bachelor of Science in Business Administration concentration in Human
Resource Management, Expected graduation: May of 2018
Core Competencies:
Detail and Organized Strong Work Ethic Customer Service
Time Management Adaptability

Work Experience:
● Human Resources Intern for OnProcess Technology, Ashland, MA. October 2017- Current
Responsibilities include answering phone calls, conducting phone interviews, solve any payroll issues,
conduct recruiting and hiring, use of database for benefit management, working with Talent Acquisition

● Store Associate at Express: Legacy Place, Dedham, MA. May 2017- April 2018
Responsibilities included operating cash registers, handled customers inquiries, assisted with displaying
new inventory, assisted with internal audits on merchandise, complied with all specific district rules for
that location, helped in setting up and closing down the store each day.

● Call Representative for Admissions Call Center: Nichols College, Dudley, MA. September 2016-
April 2018
Reached out to potential students to inform them about the College and upcoming events, helped with
entering data on student information in the database.

● Front Receptionist at Al’s Auto Repair: 40 Hall Rd, Dudley, MA. December 2015- May 2016
Assisted customers with various inquiries, answered the phone on a daily basis, maintained the
company files, and assisted with filling of various paperwork.

Course Related Classes:

Intro to Human Resources, Compensation and Benefits, Staffing and Employment, Business
Government, Business Law and Regulations, Business Management, Human Potential and Development,
International Human Resources
Additional Skills:
● Proficient in Microsoft Office, Microsoft ● Employee of the month for Express July
Excel, Microsoft Powerpoint, and Prezi 2017
● Strong Communication Skills ● YOUnity Club at Nichols College
● Strong will to learn ● Volunteer for Medfield Animal Shelter