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OBJECTIVE
To acquire a clerical position within a reputable company that allows me to use my skills
entirely.
HIGHLIGHTS OF QUALIFICATIONS
Current immunization and up to date health records
Advanced computer skills including MediTech, Microsoft Word, Excel, PowerPoint,
Outlook, and Internet
Experience creating various office documents including excel spreadsheets, memos,
agendas, reports, minutes, expense reports, budget sheets, purchase orders, and invoices
Extensive leadership experience and ability to provide mentorship
Able to follow mandatory company procedures and policies
Excellent customer service skills and experience promoting company loyalty
EDUCATION AND TRAINING
Office Administration – Health Services Diploma Graduation April 2018
Durham College, Whitby, ON
Topics studied include: General administration, Introduction to Psychology,
Environmental Sciences, Wrongfully Convicted, Word, Excel, Communications,
Professionalism, Medical Billing, Medical Terminology, Medical Transcription, Doctors
Office and Procedures, MediTech, Scheduling
Achieved Dean’s List first, second and third semester
Peterborough Regional Health Centre January 2018-Current
Placement Student – Clerk 4, Emergency Department
Emergency Registration, Clinical Registration for Labour and Delivery
Process admissions for Labour and Delivery, Pre-register babies
Answer phones, direct calls, page specialists
Discharge patients from ER and admitted patients
Arranging patient transfers to different facilities, order entry in MediTech
Assemble and maintain inpatient charts and process doctors’ orders
Transcribe doctor's written orders
Order CT's, Ultrasounds, Blood Work
Process clinical charts, arrange follow-up meetings, transfer patients
Belleville General Hospital
Volunteer – Surgical Floor October 2017-December 2017
Directed patients
Began patient registration
Provided information to patients
WHMIS Certification
Workplace Violence and Harassment Prevention Certification
CPR First Aid, Mental Health First Aid Certification
Worker Health and Safety Certification
Accessibility for Ontarians with Disabilities Act Certification
WORK EXPERIENCE
Inventory Clerk September 2015- September 2017
Western Inventory Services, Peterborough, ON
Experience coordinating team members to support inventory at various locations
Provided exceptional customer service and professionally represented the company at
various organizations
Input pay reports for supervised counts detailing driving, travel, stand by, breaks and
working hours
Accurately maintained records of quantity, type and value of merchandise
Team Leader
Papa Johns, Peterborough,
ON 2014-2015
Prepared daily work schedules, staff routines and initiated team meetings at each shift
Managed store operations while reducing and controlling expenses including labour
costs
Directed floor staff to create a productive and cohesive working environment
Worked to increase business sales and customer loyalty
Completed input and payout for contract drivers at end of each shift