Role-Specific ATTITUDES Definitions

POSITIVE ENERGY RETURN TO RATE ATTITUDES

Thrives on Action and relishes change. Optimistic. Usually Extrovert

Individual Contributor Manager of Others Executive

• Always on the Job. Action Oriented!
• Ready to take new Jobs and challenges
• Least resistance to change and ready to mobilize
quickly when assigned a new job
• Interacts with others openly and directly
• Always on the Job. Action Oriented!
• Ready to take new Jobs and challenges
• Creates an environment of positive work culture &
Ready to take new assignments at short notices.
• Understands and solves subordinates' bottlenecks
• Shares success with the team and particular
subordinate who is entitled to.
• Crisp and clear about expectations. Distributes work
to the team with easily identifiable 'Task Items'
• Always on the Job. Action Oriented!
• Brings in change for better regularly.
• Frames policies keeping in mind least resistance path
to Action. Prefers actions over extensive analysis.
• Prepared to take risks by trial and error - Action
• Breaks down Business Targets into smaller Goals and
easy to understand Projects / Initiatives.
• Crisp and clear about expectations. Distributes work
to the team with easily identifiable 'Task Items'

ENERGIZE OTHERS RETURN TO RATE ATTITUDES

Inspires the Team to take on Impossible and enjoys every moment of achieving it. Gets others revved up, Solves problems, leads from the front and takes challenges.

Individual Contributor Manager of Others Executive

• Encourages and cheers other team members and is
prepared to support them in achieving their goals
• Offer assistance outside of own area of responsibility
when needed by others in the team.
• Places higher priority on team or organization goals
than on own goals
• Comes out with new ideas when conflicts arise with
other team members and goes ahead than waiting.
• Treats others with dignity and respect
• Works more as a Coach and less as Boss in
encouraging, guiding and cheering team members
• Inspires to take on impossible and stands by for
assistance when needed.
• Leads from front by setting examples and exposing
Team members to such similar examples elsewhere.
• Provide constructive, actionable feedback and
guidance
• Treat others with dignity and respect
• Genuinely interested in development and betterment
of Team members rather than just achieving the
Organizational Goals by sweet carrot and bitter stick.
• Works more as a Coach and less as Boss in
encouraging, guiding and cheering team members
• Remove organizational barriers to collaboration and
teamwork
• Leads from front by setting examples and exposing
Team members to such similar examples elsewhere.
• Offer resources, even when it hurts, when it will help
others achieve company goals
• Treat others with dignity and respect
• Achieve business results through collaboration with
others; place higher priority on Organizational goals
than own personal goals
• Inspires to take on impossible and stands by for
assistance when needed.

EDGE RETURN TO RATE ATTITUDES

Makes YES or NO decisions with courage. Courageous, Has Thought Clarity. Good Value System.

Individual Contributor Manager of Others Executive

• Takes his own decisions when they are within his
authority responsibly than procrastinating.
• Says YES or NO only with the clear intention of
achieving Organizational Goals (not his or Boss's)
• Decisions are based on strong and correct Value
System than immediate quick gains
• Complete thought clarity on the job assigned and the
outcome expected.
• Takes his own decisions when they are within his • Uses full authority to decide with complete
authority responsibly than procrastinating. responsibly of the outcome.
• Prepared to risk by taking a decision and going • Decisions are based on Values and Policies than
forward than waiting for someone else to decide emotions or ego.
• Discusses openly with team members, seeks honest • Creates an environment encouraging taking decisions
inputs and gives a decision when needed. at all levels than only top driven organization.
• Keeps the End in Mind and continuously and • Demonstrate confidence in ambiguous and changing
proactively seeks inputs to be ready to give decisions situations and gives decisions based on gut when
when needed than being reactive or always gut needed than always wait for data or analysis. Verifies
based. Ensures Team Members do not wait. and corrects decisions when needed with more info.
• Tackles new situations with courage and wit. • Encourages open discussions and debates
• Thinks two steps ahead of the task in hand to be able • Discourages open ended trifling debates and
to decide when needed discussions. Brings in required focus by eliminating all
distractions or personal motives.

EXECUTE RETURN TO RATE ATTITUDES

Approaches the work with an intention of completing it / getting it done conclusively within framework
Individual Contributor
• Respects deadlines and achieves the work allocated
within time by getting over road blocks.
• Plans well and asks for resources required in advance
than getting stuck during work.
• Visualizes work well and seeks clarifications on the
outcome expected. Seeks decisions in advance than
hide behind waiting for decisions.
• Completes the work without getting distracted by
'pseudo-improvements' or never ending 'perfections'
Manager of Others
• Sets clear and definite performance expectations by
drawing clear boundaries around the task items
• Continuously and consciously works towards reducing
ambiguity and confusions in team members.
• Breaks down every project into task items assignable
to individual team mummers. Sets clear deadlines
and milestones that are easy to visualize.
• Regularly and rigorously reviews projects and
provides inputs and clarifications.
Executive
• Sets clear and definite performance expectations by
drawing clear boundaries around the task items
• Provides required resources and facilities and
frameworks to carryout projects and tasks
• Provides constructive, actionable feedback and
guidance by differentiating between the 'work to be
done' and the 'improvements expected next time'
• Regularly and rigorously reviews projects and
provides inputs and clarifications.
• Eliminates distractions

LEARNING RETURN TO RATE ATTITUDES

Demonstrate and encourage new knowledge, experiences, and challenges; create and capitalize on learning opportunities; demonstrate an awareness of own strengths and
development needs, as well as impact of own behavior on others.

Individual Contributor Manager of Others Executive

• Strong desire to learn. • Strong desire to learn. • Strong desire to learn.
• Pursue challenging assignments that stretch and build• Pursue challenging assignments that stretch and build
• Creates an environment conducive for Learning while
capabilities capabilities Organizational Goals are achieved.
• Set realistic career goals based on one’s values, • Promotes learning by Team Members by arranging
• Arranges workshops and interactions within and
interests and capabilities inputs from within or outside organization. outside organization directed towards Learning
• Seek feedback from others on how to be more • Demonstrate ability and willingness to teach others
• Makes himself available as a mentor and guide when
effective even at the expense of private time. needed and is always willing to teach others
• Recover quickly from personal or professional failures
• Recovers and helps team members recover quickly
• Recovers the organization quickly from failures and
from Team Failures or setbacks brings it back on track.
• Allow others to learn from success and failures
• Promotes higher education of the team members.
• Allow others to learn from success and failures
NOTE : Him/His/Himself is used above as a common pronoun and would also mean She/Her/Herself based on the context