ASSIGNMENT -2

PLANNING AND
MANAGING IT
INFRASTRUCTURE
Submitted to – Submitted by-
Pankaj Sharma Surendra
MCA 4th
SEM
D3804A15
10806601

Declaration:
I declare that this assignment is my individual work. I have not copied from
any other student’s work or from any other source except where due
acknowledgment is made explicitly in the text, nor has any part been written
for me by another person.
Student’s Signature :
___surendra__________
Evaluator’s comments:
_____________________________________________________________
________
Marks obtained : ___________ out of ______________________
Content of Homework should start from this page only:

PART A:

Q.1) Outsourcing has become very important concept in the funcyioning

of any organization and specially IT . Comment on this statement by
taking various examples?

Ans.

Outsourcing is the way to give the particular task to other person. A

company contract with the another company. the function being outsourced
is considered non-core to the business. Business process outsourcing is the
way to connect the people through the phone calls. It is done or the sale the
product . for helping the customer by phone call also done by the BPO.

The process of outsourcing generally encompasses four stages:

1. strategic thinking

2. evaluation and selection

3. contract development

4. outsourcing management or governance

The example is Many companies looked to outside parties to handle online

order fulfillment (filling and shipping orders they received via the Internet)
instead of building or renting their own warehouse operations, which
required special expertise for e-commerce.

Q.2) Why a manager should have the deep knowledge of all the project
variables and project management and knowledge management areas?
Illustrate by taking suitable examples?

Ans. The project manager must have clear understanding of the process,
activities and deliverables in managing project. It includes knowledge on
how to use specific tools to bring about the expected product of each project
management process.
The areas are:
• Integration Management
• Scope Management
• Time Management
• Cost Management
• Quality Management
• Human Resource Management
• Communications Management
• Risk Management

The manager should have the knowledge of the above areas because if the
manager have the all knowledge of these areas then he can take right
decision.
• If the manager have the knowledge of the scope of the project then he
know the main job of the project. He know that what to do and what is
the objective of the project. So he will take the decision according the
objective.
• If the manager have the knowledge fo the time then manager can
easily take decision about the time. He should have knowledge of the
end time of the project.
• The manager should have the cost knowledge of the cost of the
project. So that the project should be complete in the limited cost.
• The manager should have the knowledge of the quality. He should be
aware about the quality. So that the project product will be successful.
• The manager should have the knowledge about the coming risk. So
that he can face the risk. And solve the problem.
Q.3) When offshore outsourcing is done what can be the various issues
that an organization can confront with and how these issues will be
resolved? Take a suitable example and explain the scenario?

Ans.

Offshore outsourcing has been popular for several years. Countries like India
are popular offshore outsourcing locations which offer cost effective
solutions. There is a wealth of articles and write ups about the cost
advantages of offshore outsourcing with a majority claiming anywhere
between 40-50% savings.

The scenario is the an imagined or projected sequence of events, esp. any of

several detailed plans or possibilities: One scenario calls for doubling profits
by increasing our advertising, the other by reducing costs.
For example if the manager or the organization wants to get the particular
position then they do their efforts in that direction. This is called the scenario
in which they imagine the future goal.

PART B:

Q.4) As with the development of a software there are various risks

associated and same with the IT company , make a list of these risks
that an IT company can come across and how these risks are mitigated?
Take examples?

Ans.
• Technical risks include problems with languages, project size, project
functionality, platforms, methods, standards, or processes. These risks
may result from excessive constraints, lack of experience, poorly
defined parameters, or dependencies on organizations outside the
direct control of the project team.

• Management risks include lack of planning, lack of management

experience and training, communications problems, organizational
issues, lack of authority, and control problems.
 • Financial risks include cash flow, capital and budgetary issues, and
return on investment constraints.

• Contractual and legal risks include changing requirements, market-

driven schedules, health & safety issues, government regulation, and
product warranty issues.

• Personnel risks include staffing lags, experience and training

problems, ethical and moral issues, staff conflicts, and productivity
issues.

• Other resource risks include unavailability or late delivery of

equipment & supplies, inadequate tools, inadequate facilities,
distributed locations, unavailability of computer resources, and slow
response times.

Q.5) For the smooth functioning of the organization it is supported by

some collaboration tools , what are the various collaboration tools in
case of an IT company ,take suitable examples to explain these
collaboration tools?

Ans.
• Bulletin board:

A bulletin board (pinboard, pin board or notice board in British

English) is a place where people can leave public messages, for
example, to advertise things to buy or sell, announce events, or
provide information.

• Blogs :
The definition of blogs is constantly evolving as blogs move
into the mainstream, shedding their image as the bastion of the
self-obsessed who just have to self-express. Thousands of new
blogs are being created every day, for all sorts of purposes.
Rather than existing to catalog someone's personal life, many
 blogs serve as discussion communities about particular issues.

• Calendaring :
A method of using rollers to compress paper during its making, to
impact a finish or smoothness, it reduces the thickness and
increases the density.

• Desktop sharing :
Desktop sharing is a common name for technologies and
products that allow remote access and remote collaboration on a
person's computer desktop through a graphical Terminal
emulator.
The most common two scenarios for desktop sharing are:

 Remote log-in
 Real-time collaboration

• Web conferencing :
Web conference is a newly emerging medium through which
individuals or groups can meet face-to-face in real time to
interact. It is an interactive, live, full color, two-way audio and
video communication. When this communication can take place
between two points it is called point-to-point communication
and when more than two points are involved it is known as
multi-point communication.

• Wikis:
Wiki is a piece of server software that allows users to freely create
and edit Web page content using any Web browser.

Q.6) Frame out the difference between the Bluetooth, Wi-Fi and Wi-
max and by taking suitable examples explain where you will prefer
which wireless tool?
Ans.
Bluetooth:
A short-range radio technology aimed at simplifying communications
 among Internet devices and between devices and the Internet. It also
aims to simplify data synchronization between Internet devices and
other computers.

Products with Bluetooth technology must be qualified and pass

interoperability testing by the Bluetooth Special Interest Group prior
to release. Bluetooth's founding members include Ericsson, IBM,
Intel, Nokia and Toshiba.

Wi-Fi:

A local area network that uses high frequency radio signals to transmit
and receive data over distances of a few hundred feet; uses ethernet
protocol.
Wi-Fi is a standard for wireless network connections, specifically
wireless local area networks. If your personal device has a wireless
receiver, you can find connections in most major cities and
universities. Wi-Fi (wireless fidelity) is a term for certain types of
wireless local area network (WLAN) that use specifications in the
802.11 family.

Wi-max

The two driving forces of modern Internet are broadband, and

wireless. The Wi-Max standard combines the two, delivering high-
speed broadband Internet access over a wireless connection. Because
it can be used over relatively long distances, it is an effective "last
mile" solution for delivering broadband to the home, and for creating
wireless "hot spots" in places like airports, college campuses, and
small communities.