London, UK SW112DL Kuan-lun.chiang17@imperial.ac.uk +44 7377-642-243 Education IMPERIAL COLLEGE LONDON LONDON, UK 2017 – 2018 MSc. Business Analytics Core modules: Data structure & algorithms, optimizations & decision model, econometrics, optimization, network analytics, advanced machine learning, big data in finance, digital marketing analytic, data management and ethics, logistic and supply chain analytics, visualization, and database management 2012 – 2016 UNIVERSITY OF BRITISH COLUMBIA Kelowna, B.C. Bachelor of Management minor in Economic (Honors Degree, GPA 3.60/4.33) Key Courses: New Product Development 80%, Industry Analysis 85%, Project Management 84%, Entre-Tech 87%, Supply Chain Management 88%, Operation Management 87%, Business Statistics 84% Awards: International Student Faculty Award ($5000), Deputy Vice-Chancellor Scholarship for Continuing Students ($500), Go Global Program Award ($1000) Experience UNIVERSITY OF BRITISH COLUMBIA Kelowna, B.C. Sep-Dec, 2015 Student Teaching Assistant – Information Technology Management Taught 3 sessions with 45 students and graded ~50 assignments, providing personalized and in-depth feedback to students on presentation and technical skills Provided peer coaching to Teaching Assistants for Microsoft Access and created a proposed skeleton curriculum Apr-Sep 2014 KANGS TECHNOLOGIES INC. Taipei, Taiwan Kangs Technologies Inc. creates, consults, and implements ERP solutions for SME’s. Research Developer Performed market research on potential Business Intelligence Solution vendors in the retail industry to help inform partner decisions; created a report and presented to CEO of organization Spearheaded the development of a general operational manual to improve and update on-boarding procedures for key clients; now used across the organizations various projects Collaborated with internal development team and visual analysis consultants, as a marketing coordinator to provide research for an innovative proposed compact POS machine visualization analysis technique Assisted system analysts to determine clients’ demands, translating client business requirements into technical task, then scheduling tasks for developments following an Agile methodology Apr-Aug 2013 TEST RITE INTERNATIONAL CO., LTD. Taipei, Taiwan Large Taiwan conglomerate (+1.13b USD AR) launching their first store to test produce feasibility Summer Intern at Farmer’s Market Reported directly to the COO on a bi-monthly basis, providing recommendations to improve operational efficiency and qualitative information on store and employee operations to validate test market Lead procurement process for the store, ensuring minimal required inventory levels while maintaining customer and suppliers’ satisfaction Trained two new employees, performing initial on-boarding to teach relinquishment process, sales and customer service methodology, and how to use the ERP system Created and proposed a Relinquishment Operation Process Improvement Report to improve operational efficiency in the warehouse; presented report to COO Apr-Aug 2012 WAN HAI LINES LTD. Taipei, Taiwan Global transportation company (2b USD AR) providing overseas shipping services Assistant Technician at System Service Department Performed troubleshooting for IT problems across all departments Ensured operations were updated and secure through installing software on all new computers and regularly checking servers Volunteer KING’S EDGEHILL SCHOOL – STUDENT VOLUNTEER Rural City, Kenya 2010 Worked on team of 20 to help a local school build a classroom; now used to teach underprivileged students Sold T-shirts to help fundraise $10,000 CAD for Kenyan elementary schools