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How to Replace a SPARC T5-4 or T5-8 Processor Module:ATR:1527635.1:1 (Doc ID 1527635.1) To Bottom

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Type:
HOWTO
Status:
APPLIES TO: Last Major
PUBLISHED
09-Mar-2018
Update:
09-Mar-2018
Oracle SuperCluster T5-8 Hardware - Version All Versions to All Versions [Release All Releases] Last Update:
Oracle Exalytics T5-8 - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster T5-8 Half Rack - Version All Versions to All Versions [Release All Releases]
Oracle SuperCluster T5-8 Full Rack - Version All Versions to All Versions [Release All Releases] Related Products
SPARC T5-4 - Version All Versions to All Versions [Release All Releases] SPARC T5-4
Information in this document applies to any platform. SPARC T5-8
Oracle SuperCluster T5-8
Hardware
GOAL Oracle Exalytics T5-8
Oracle SuperCluster T5-8 Half
Rack
Remove and replace a SPARC T5-4 or T5-8 Processor Module. Show More

*********************************************************************************
To report errors or request improvements on this procedure, please Add a Comment on Doc ID: 1527635.1 Information Centers
********************************************************************************* Information Center: SPARC
T5-4 [1558525.2]
SOLUTION Information Center: Overview
Advisor for SPARC & Netra T3-
x, T4-x, T5-x, T7-x, T8-x and
DISPATCH INSTRUCTIONS S7-x Servers [1397843.2]

Information Center: SPARC

WHAT SKILLS ARE REQUIRED?
T5-8 [1593996.2]
SPARC T5-4/T5-8 Product Training required, to be serviced by qualified Oracle Service personnel, requires the ability to follow
steps similar to what is in the Service manual. Information Center:
SuperCluster [1424503.2]
Time Estimate: 60 minutes

Task Complexity: 1 Document References

False Positive Power Faults
REMOVAL/REPLACEMENT INSTRUCTIONS may be Seen on T5 Servers
Without Firmware Version
9.6.20.b/9.6.20.c and HW
PROBLEM OVERVIEW: replace a faulty SPARC T5-4 or T5-8 Processor Module Programmables 1.0.11 or Later
[2353691.1]

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Recently Viewed
The server must be fully shut down and the power cords disconnected.
How To Set The Limit For
The Maximum Number Of
DAMAGE ALERT: Perform a visual inspection of the replacement part to make sure that there are no damaged Open Files Per Process In
components, connectors, bent pins, damaged packages during shipping, etc). If the part is damaged, don't install it into the Solaris 10 And Solaris 11
system, order a new part. Handle with caution and package carefully the old part to avoid any damages during shipping. [1408563.1]
Why does prctl(1) return no
controllable process error?
[1550588.1]
"ORA-01034 ORACLE not
available" Error When
Running nms-install
ESD Caution:
[2145263.1]
Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary OERR: ORA-1034 "ORACLE
not available" Reference
amounts of static electricity from clothing or the work environment can destroy the components located on these Note [18625.1]
boards. Do not touch the components along their connector edges.
Information Center: Solaris
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on Cluster 3.x and 4.x -
what type of strap you use, with the adhesive end or the metal plug. Troubleshooting
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an [1550550.2]
antistatic mat Show More

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5/12/2018 Document 1527635.1

WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE:

Remove a Processor Module:

Squeeze the release latches together on the two extraction levers and pull the extraction levers out to disengage the processor
module from the server.

Pull the processor module halfway out of the server.

Press the levers back together, toward the center of the processor module.

This will keep the levers from getting damaged when you remove the processor module from the server.
Using two hands, completely remove the processor module and place the module on an antistatic mat.

Caution - Do not touch the connectors at the rear of the processor module.

Remove the cover from the processor module:

Press down on the green button at the top of the cover to disengage the cover from the processor module.

Keeping the button pressed down, push the cover toward the rear of the processor module and lift the cover up and away
from the processor module.

Remove all DIMMs from the faulty processor module and set them in a safe place.

Install a Processor Module:

Install all of the DIMMs that you removed from the faulty processor module into the replacement module.

Insert the processor module into the empty processor module slot in the server.

Bring the levers together toward the center of the module and press them firmly against the module to fully seat the module
back into the server.

The levers should click into place when the module is fully seated in the server.

Power on the server.

Use the "show disabled" and "show faulty" command to determine if the replaced processor module is shown as enabled or
disabled:

-> show disabled

-> show faulty

If the output from the show faulty command shows the replacement processor module as disabled see
http://docs.oracle.com/cd/E23411_01/html/E23412/z400002a9112.html#scrolltoc

Verify that the OK LED is lit on the processor module and that the Fault LED is not lit. Verify that the front and rear Service
Required LEDs are not lit.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:

1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command (if only ALOM is supported run "showfaults -v"
command) to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
* If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use
to diagnose and clear component faults. For T5, T7 and later, refer to doc 2216293.1, which is linked to doc 1004229.1)
* If the previous steps indicate that no faults have been detected, then the component has been replaced successfully. No
further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
refer to: https://support.oracle.com/handbook_private/Systems/SPARC_T5_4/components.html#CPUModule

https://support.oracle.com/handbook_private/Systems/SPARC_T5_8/components.html#CPUModule

REFERENCE INFORMATION:
SPARC T5-4 Service Manual: http://docs.oracle.com/cd/E29659_01/html/E29663/index.html
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5/12/2018 Document 1527635.1
SPARC T5-8 Service Manual: https://docs.oracle.com/cd/E35078_01/html/E35082/index.html

See also: Oracle Integrated Lights Out Manager (ILOM) 3.2.1 Documentation Collection: http://docs.oracle.com/cd/E37444_01/

REFERENCES

NOTE:2353691.1 - False Positive Power Faults may be Seen on T5 Servers Without Firmware Version 9.6.20.b/9.6.20.c and HW
Programmables 1.0.11 or Later
Didn't find what you are looking for? Ask in Community...

Attachments
Affected PMs in RSLs (0.87 KB)

Related
Products
Sun Microsystems > Servers > Chip Multithreading (CMT) Servers > SPARC T5-4
Sun Microsystems > Servers > Chip Multithreading (CMT) Servers > SPARC T5-8
Sun Microsystems > Specialized Systems > Database Systems > Oracle SuperCluster T5-8 Hardware
Sun Microsystems > Specialized Systems > Middleware Systems > Oracle Exalytics T5-8
Sun Microsystems > Specialized Systems > Database Systems > Oracle SuperCluster T5-8 Half Rack
Sun Microsystems > Specialized Systems > Database Systems > Oracle SuperCluster T5-8 Full Rack

Keywords
CANNED ACTION PLAN; DISPATCH; INSTALL; PROCESSOR MODULE

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