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Food Quality and Preference 18 (2007) 1008–1021

www.elsevier.com/locate/foodqual

Consumer attitudes and purchase intentions in relation to organic


foods in Taiwan: Moderating effects of food-related personality traits
Mei-Fang Chen *
Department of Business Management, Tatung University, No. 40, Chung-Shan North Road, Section 3, Taipei, Taiwan

Received 30 August 2006; received in revised form 8 April 2007; accepted 9 April 2007
Available online 21 April 2007

Abstract

There is an increasing emphasis on understanding the consumer’s motives for the choice of food types. Meanwhile, an individual’s
food-related personal traits are suspected of playing a moderating role in influencing personal food choice. This study aims to understand
what motives determine the consumer’s attitude to organic foods in Taiwan, which in turn influence the subsequent purchase intentions.
Moderated regression analysis (MRA) is used to ascertain the personality traits of food neophobia and food involvement separately in
the behavioral intentions model. The results vindicate the use of Ajzen’s Theory of Planned Behavior (TPB) in explaining the consumer’s
organic foods choice behavior. Moreover, the findings suggest that the food-related personality traits of food neophobia and food
involvement exert moderating effects on the relationships between some of the food choice motives and the consumer’s attitude to
organic foods. However, only food involvement exerts moderating effects on the relationships between the consumer’s intentions to pur-
chase organic foods and the antecedents of the TPB except for the subjective norm in this case. Based on the empirical results and find-
ings, some suggestions are provided to the institutions concerned so as to facilitate this organic sector’s on-going expansion in Taiwan’s
food industry.
Ó 2007 Elsevier Ltd. All rights reserved.

Keywords: Food choice motives; Organic foods; Food neophobia; Food involvement; Theory of planned behavior (TPB)

1. Introduction reflected in an increasing demand for organic produce,


which is perceived as less damaging to the environment
Over the last few years, numerous food supply crises and healthier than conventionally grown foods (Schiffer-
such as mad cow disease, foot-and-mouth epidemic, and stein & Oude Ophuis, 1998; Williams & Hammit, 2001).
the Belgian dioxin scandal have caused widespread anxiety Organic foods are produced without the use of synthetic
among consumers about the quality of food they eat (Miles chemicals, such as pesticides and fertilizers, and are by def-
& Frewer, 2001). Moreover, growing environmental aware- inition not genetically modified.
ness in combination with concerns about safer foods has The organic foods market has become one of the rapidly
led people to question modern agricultural practices. The growing sectors of most developed agricultural economies
perceived potential hazards of modern agricultural prac- around the world, especially in the European Union.
tices, such as the use of pesticides and their residues in Despite there being no unambiguous evidence that organic
food, are perceived to be associated with long-term and foods are healthier than conventional foods, organic foods
unknown effects on health (Miles & Frewer, 2001; Wilkins contain less harmful additives but more primary (e.g., vita-
& Hillers, 1994; Williams & Hammit, 2001). This has been min C, dry matter, minerals) and secondary nutrients (i.e.,
phyto-nutrients) than conventional foods. In other words,
organic foods at least carry no additional risk of food poi-
*
Tel.: +886 2 25925252x2435. soning (Heaton, 2001). On the basis of the precautionary
E-mail address: mfchen@ttu.edu.tw principle alone, choosing organic foods appears to be an

0950-3293/$ - see front matter Ó 2007 Elsevier Ltd. All rights reserved.
doi:10.1016/j.foodqual.2007.04.004
M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1009

entirely rational decision. Consumers then perceive foods volitional control (Ryan, 1970). Fishbein and Ajzen
labeled as organic to be healthier than conventional foods (1975, p. 288) have defined intention as a ‘‘. . .person’s loca-
(Grankvist & Biel, 2001; Magnusson, Arvola, Koivisto tion on a subjective probability dimension involving a rela-
Hursti, Aberg, & Sjoden, 2001). tion between himself and some action”. Intentions are the
Human food choice is a complex function of a multitude single best predictor of planned behavior and intentions
of influences (Furst, Connors, Bisogni, Sobal, & Falk, are also an unbiased predictor of action (Bagozzi, Baum-
1996). These determinants include sensory aspects of food gartner, & Yi, 1989). The behavioral intention models have
(e.g., taste, odor, texture characteristics), combined with received robust support in numerous behavioral domains
the influence of non-food effects (e.g., cognitive informa- (Ajzen, 2001; Eagly & Chaiken, 1993) and are considered
tion, the physical environment, social factors) (e.g., Bell & to be some of the most widely applied theories in social
Meiselman, 1995; Eertmans, Baeyens, & Van den Bergh, psychology (Greve, 2001). As mentioned earlier in intro-
2001; Rozin & Tuorila, 1993). Although various food duction, the Theory of Planned Behavior (TPB) proposed
choice models reflect the complexity of understanding food by Ajzen (1991) explains the consumers’ food choice
choice behavior (Caplan, Keane, Willetts, & Williams, behavior convincingly. Therefore, the TPB approach is
1998; Conner, 1993; Furst et al., 1996; Nestle’ et al., 1998; adopted in this study to predict the consumer’s purchase
Parraga, 1990; Shepherd, 1989), few studies have investi- intentions regarding organic foods.
gated the potential influences of the food-related personal- The behavioral intention (i.e., purchase intention),
ity traits (Eertmans, Victoir, Vansant, & Van den Bergh, based on the TPB (Ajzen, 1991), is basically determined
2005), specifically those associated with the organic foods by three factors: the attitude that the person holds toward
choice. Unlike previous studies, this research investigates engaging in the behavior (i.e., purchasing attitude), the
that there exist potential moderating effects of the food- degree of social pressure felt by the person with regard to
related personality traits of food neophobia and food the behavior (i.e., subjective norm), and the degree of con-
involvement on various relationships between food choice trol that the person feels he or she has over performing the
motives and the consumer’s behavioral intentions to pur- behavior (i.e., perceived behavioral control). The first two
chase organic foods. factors reflect the perceived desirability of performing the
Social psychologists and marketing researchers have behavior, while the third reflects perceptions of whether
found great success in using Ajzen’s (1991) behavioral the behavior is personally controllable or not. These three
intention model, the Theory of Planned Behavior (TPB), factors predict intention and the ensuing predicts behavior.
to explain the consumer’s food choice behavior (e.g., Bre- Recent research by Sparks, Guthrie, and Shepherd
dahl, 2001; Conner, 1993; Dreezens, Martijn, Tenbult, (1997) dealing with applications of the TPB to consumer
Kok, & de Vries, 2005; Grunert, Sørensen, Bredahl, & Niel- food choice indicates that perceived behavioral control
sen, 1995; Thompson & Thompson, 1996; Verdurme & may actually be composed of two separate constructs, per-
Viaene, 2003). Therefore, the first aim of this study is to ceived difficulty and perceived control. Perceived behavioral
understand what motives determine the consumer’s attitude control means that the consumers’ perceptions of personal
to organic foods, which in turn influence the subsequent control over what they buy and eat influence their intentions
purchase intentions based on Ajzen’s (1991) TPB. Secondly, to purchase organic foods. Perceived behavioral control
this study attempts to ascertain whether the consumer’s atti- covers the effects of external factors, such as time, availabil-
tude to organic foods and purchase intentions are influ- ity, and recognition (labeling), which the consumers believe
enced by different degrees of food neophobia or involve influence the judgment of risks and benefits of organic foods
people personality traits. Moderated regression analysis in a purchase situation. Perceived difficulty means the skills
(MRA) is used to test each potential moderating construct and abilities that consumers own and are believed by them
separately rather than the possible interactive effects of the to influence the degree of personal control over the behavior
food neophobia and food involvement personality traits in question (Bredahl, Grunert, & Frewer, 1998).
together under this behavioral intentions model. Thirdly, Coming back to behavioral intention, personality traits
based on the empirical results and findings from this study, are noticed to play an important role in predicting and
efforts are made to provide such institutions and individuals explaining human behavior (Ajzen, 1988). An individual’s
as government, organic foods farmers, and marketers with personal interests or traits act a part in establishing per-
practical suggestions to facilitate this organic sector’s on- sonal food choice criteria through the values held by the
going expansion in Taiwan’s food industry. individual. These values comprise sensory perceptions,
monetary considerations, health and nutrition beliefs,
2. Theoretical background and hypothesis development weight control concerns, convenience, and so on (Furst
et al., 1996). For example, people appear to have different
Understanding the fundamental determinants of behav- food-styles and often express themselves as having food
ior has been a paramount goal for many theorists in the adventurousness or pickiness (Furst et al., 1996) and chil-
social and decision making sciences. The underlying psy- dren’s low vegetable and fruit intake has been predicted
chological assumption driving the linkage between inten- by their level of food neophobia (Cooke et al., 2004; Gal-
tions and behavior is that most human behavior is under loway, Lee, & Birch, 2003). Bell and Marshall (2003) also
1010 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

hint at specific motivators possibly underlying high food Francis, 2001; Wandel & Bugge, 1997). The absence of food
involved in an individual’s food choice (Bell & Marshall, additives, preservatives, and residues (Wilkins & Hillers,
2003; Marshall & Bell, 2004). Eertmans et al. (2005) further 1994), price (Vickers, 1993), and mood (positive or negative
detect that the effect of food choice motives on food intake emotions) (Furst et al., 1996; Rogers, 1996; Steptoe, Pol-
and dietary healthfulness varies with the level of food lard, & Wardle, 1995; Wardle, 1987) also influence an indi-
involvement or food neophobia. vidual’s decision making in food choice. The increasing
Since certain food choice motives may have more salient importance of health and the impact the food production
impacts on the consumer’s attitude to organic foods than has on the environment in food consumption trends indi-
others, the food choice motives will be discussed first. cate that consumers today require not only healthy but also
The consumer’s attitude to organic foods, which in turn environmentally sustainable food products (e.g., Baker &
influences the subsequent purchase intentions based on Crosbie, 1993; Grunert & Juhl, 1995; Magnusson et al.,
Ajzen’s (1991) TPB, will be discussed next. The moderating 2001; Rozin, Fischler, Imada, Sarubin, & Wrzesniewski,
effects of the food-related personality traits, food neopho- 1999; Torjusen et al., 2001; Wandel & Bugge, 1997). It is
bia and food involvement, will be discussed last. Fig. 1 pre- believed that when the consumers have more concern about
sents the conceptual research framework of this study. their health and environmental protection they will be more
likely to have a positive attitude to organic foods. There-
fore, the following hypothesis is offered.
2.1. Food choice motives
Hypothesis 1. Relative to other food choice motives, health
Sensory aspects of foods have been proven to be the most and environmental protection motives are the main
important factor in food choice in several studies (e.g., positive contributors to the consumer’s positive attitude
Magnusson et al., 2001; Torjusen, Lieblein, Wandel, & to organic foods.

H1: (+)
Food Choice Attitude to
Motives Organic H2: (+)
Foods Attitude to
Organic
Foods
Purchase

Health Subjective
Norm H3: (+)
Mood H4: (+)

Convenience
Sensory Appeal
Perceived Intentions to
Natural Content Behavioral
H5: (+) Purchase
Control Organic
Price Foods
Weight Control
H6: (-)
Familiarity
Political Values Perceived
Difficulty
Religion
Environmental Protection
Animal Welfare

Food neophobia/
Food involvement

Fig. 1. Research framework for organic food purchase intentions.


M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1011

2.2. Attitude to organic foods and attitude to organic foods Hypothesis 4. When a consumer has a positive subjective
purchase norm to purchase organic foods, he or she will be more
likely to have the intention of purchasing organic foods.
The construct of attitude to the purchase of one product
is akin to the perceptions of the personal desirability of per-
2.4. Perceived behavioral control and perceived difficulty
forming a particular behavior. This attitude depends on
expectations of and beliefs in the personal impacts on the
One may have a positive attitude towards performing a
outcomes resulting from that behavior. In other words, it
behavior, but may not intend to perform it when faced with
focuses on the perceived consequences of a purchase.
a perceived impediment. Perceived behavioral control
Knowing how someone feels about buying or using an
refers to the consumer’s perceptions of personal control
object turns out to be more valid than merely knowing
over what to buy and eat, which he or she believes to influ-
the consumer’s evaluation of the object itself (Ajzen &
ence the judgment of risks and benefits of organic foods in
Fishbein, 1980). Thus, the expectations of the critical out-
a purchase situation. Perceived difficulty implies a con-
comes resulting from that behavior are an important ante-
sumer’s skills and abilities which are believed to influence
cedent to a behavioral intention. Organic foods are
the degree of personal control over the behavior in ques-
perceived as much more healthy, natural, nutritious, and
tion (Bredahl et al., 1998). For example, the consumer
sustainable than conventional foods. Thus, the consumer’s
may not have the capability to readily identify organic
attitude to organic foods purchase is naturally believed to
foods labels, thus influencing perceived behavioral control.
be positively related to the attitude to organic foods. More-
Given this fact, a distinction between the presence and
over, according to the TPB (Ajzen, 1991), when a person’s
absence of such capability should be explicitly included in
attitude towards engaging in a behavior is positive, then he
this model.
or she is more likely to engage in that behavior. In other
In keeping with Ajzen (1991), it is expected that those
words, when the consumer’s attitude to organic foods is
who perceive more behavior control have more intention
positive, the consumer’s attitude to organic foods purchase
of performing that behavior. Therefore, it is hypothesized
will be more likely to be positive. In turn, the consumer is
that if a consumer perceives more behavior control of
more likely to have the intention of purchasing organic
purchasing organic foods, then the intention to purchase
foods in the markets. Therefore, the following hypotheses
organic foods is higher. By contrast, if a consumer
are offered.
perceives more difficulty in identifying organic foods
Hypothesis 2. When the consumer’s attitude to organic labels, then the intention to purchase organic foods is
foods is positive, the consumer’s attitude to organic foods lower.
purchase will be more likely to be positive.
Hypothesis 5. When a consumer perceives more behavioral
control over the purchasing of organic foods, the consumer
will be more likely to have the intention of purchasing
Hypothesis 3. When the consumer’s attitude to organic
organic foods.
foods purchase is positive, the consumer’s intentions to
purchase organic foods will be more likely to be positive.
Hypothesis 6. When a consumer perceives more difficulty
in purchasing organic foods, the consumer will be less
2.3. Subjective norm likely to have the intention of purchasing organic foods.

Subjective norm deals with a consumer’s motivation to


perform a behavior which is constructed to incorporate 2.5. Food-related personality traits as moderators: food
the expectations of what the important people in his or neophobia and food involvement
her life (e.g., family, friends, and significant others) (Eagly
& Chaiken, 1993; Mowen, 1993) think about performing Food neophobia, both a behavior and a personality
that particular behavior. If consumers believe that those style, is defined as the extent to which consumers are reluc-
people important to them think organic foods are good, tant to try novel foods (e.g., food products, dishes, cui-
then they will have more intention of purchasing organic sines) (Pliner & Hobden, 1992), something specifically
foods. On the contrary, if consumers believe that those related to food choice. This reluctance is found to be neg-
people important to them think organic foods are bad, then atively associated with experience seeking (Pliner & Hob-
they will have lower intention of purchasing organic foods. den, 1992; Zuckerman, 1979). A similar negative relation
Since organic foods are perceived as healthier and environ- between food neophobia and self-reported everyday food
mentally friendly, it is therefore hypothesized that when choice has also been observed (Koivisto-Hursti & Sjoden,
consumers perceive that the important people surrounding 1997). Food neophobia has been extensively used to predict
them think organic foods are better than conventional the willingness to try ‘‘unfamiliar” and also some ‘‘famil-
foods, they will have more intention of purchasing organic iar” foods (Tuorila, Lahteenmaki, Pohjalainen, & Lotti,
foods. 2001).
1012 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

Closely connected with food neophobia in regard to 3. Methods


food-related personality traits is food involvement, which
has recently received ample attention in the food intake lit- 3.1. Data collections and sample
erature (Bell & Marshall, 2003; Candel, 2001; Juhl & Poul-
sen, 2000; Olsen, 2001; Rozin et al., 1999). Food Data are collected in Taiwan by means of a national
involvement is defined as the level of importance of food self-administered consumer questionnaire survey. The
in a person’s life and operationalized as the extent to which questionnaire is prefaced with a brief description of
people enjoy talking about food, entertain thoughts about ‘organic foods’, which is kept as neutral as possible. To
food during the day, and engage in food-related activities establish the representativeness of the surveyed sample,
all along the five phases of the life cycle of food (including demographic information from the questionnaire is com-
acquisition, preparation, cooking, eating, and disposal; pared with census information of the population in Tai-
Goody, 1982). wan. Those who are above 20 years old in Taiwan are
With food involvement being defined as the level of included in the target population. A stratified sampling
importance of food in a person’s life, the degree of food based on the area classification (there are four regions
involvement will likely vary among individuals. It is then and 22 counties (cities) in Taiwan) and demographic vari-
not difficult to imagine that more highly food involved ables (e.g., gender and age) is conducted according to the
individuals might pay greater attention to foods themselves data from standard statistical area classification from the
during all phases of interactions with them, possibly Ministry of the Interior (2004). There are 470 valid
including their procurement, preparation, and cooking. responses used for this empirical analysis.
Moreover, people with a higher level of food involvement
have been found to be able to make finer discriminations 3.2. Measures
between food items in their sensory (taste) evaluations
and hedonic ratings (Bell & Marshall, 2003), and they exhi- For the present study, the measurement scales and the
bit what might be described as being more ‘healthy behav- indicators related to the three main determinants of the
iour’ (e.g., a higher energy intake from fruit and vegetables, TPB, perceived difficulty, and the behavioral intentions
and a lower intake from fat and snacks) (Marshall & Bell, adopted herein are validated in Bredahl’s (2001) GM foods
2004). research, but the GM food type statements are reworded
Organic foods are produced differently from those into organic foods statements. Food choice motives, atti-
grown by conventional farming and are perceived as tude to organic foods, and the two potential moderators,
healthier to consumers and sustainable good to the envi- food neophobia and food involvement, are also validated
ronment. However, consumers with higher food neophobia in other existing studies.
personality traits may not be familiar with the organic A total of 12 scales of the revised Food Choice Ques-
foods and will be more reluctant to try than their counter- tionnaire (FCQ) derived from Steptoe et al. (1995) 36-item
parts lower in these personality traits. Based on Ajzen’s original FCQ and Lindeman and Vaananen’s (2000)
(1991) TPB, consumers higher in such personality traits adapted FCQ are used to discover what food choice
will hold a less positive attitude to organic foods, which motives determine the consumer’s attitude to organic foods
in turn influences their attitudes to organic foods purchase. in this study. A 9-item measurement scale that describes the
Moreover, they are more likely to have a less positive sub- general public’s concerns about the attributes of the
jective norm for organic foods, perceive less behavioral organic product is used to measure the consumer’s attitude
control, and have more difficulty in engaging in purchasing to organic foods (Gil, Gracia, & Sanchez, 2000). Only five
organic foods. By contrast, consumers with higher food items included in Pliner and Hobden’s (1992) food neopho-
involvement personality traits will hold a more positive bia scale (FNS) are used to measure a person’s distrust and
attitude to organic foods, which in turn influences their avoidance of novel foods, dishes, or cuisines to quantify
attitudes to organic foods purchase than those consumers this food-related personality trait after deleting those exotic
with lower food involvement personality traits. In addition, food-related items. This revised FNS is consistent with Bre-
they are more likely to have a more positive subjective dahl’s research of 2001. Based on Bell and Marshall’s
norm for organic foods, perceive more behavioral control, (2003) food involvement scale (FIS), seven items including
and have less difficulty in engaging in purchasing organic the five phases of the life cycle of food (acquisition, prepa-
foods. ration, cooking, eating, and disposal) (Goody, 1982) are
Therefore, based on the TPB (Ajzen, 1991), all the posi- kept to measure the consumer’s food involvement level in
tive hypothetical relationships associated with the con- this study. Except for the food choice motive statements
structs depicted in the Fig. 1 are expected to be weakened asking the subjects to choose their relative importance
after introducing the moderator of the consumer’s food placed on each of the statements, the remaining questions
neophobia personality traits. On the contrary, all such rela- ask the subjects to indicate agreement or disagreement with
tionships are expected to be strengthened after introducing the statements provided. All of the questions use seven-
the moderator of the consumer’s food involvement person- point Likert scales where 1 indicates strong disagreement
ality traits. (very unimportant) and 7 indicates strong agreement (very
M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1013

important). Some items are measured using seven-point attitude to organic foods, 0.37 for the consumer’s attitude
semantic differential scales as anchored with corresponding to organic foods purchase, and 0.77 for the consumer’s
statements. The detailed items of these constructs associ- intentions to purchase organic foods. The statistics provide
ated with this study are provided in the Appendix. satisfactory explanation for the dependent variables’
variances.
4. Data analysis Regression analysis results in Table 1 reveal that among
these twelve food choice motives, seven choice motives con-
To achieve the objectives of this study, moderated tribute to the consumer’s attitude to organic foods. These
regression analysis (MRA) is used to detect the moderating seven food choice motives include: mood, convenience, nat-
effects of the food-related personality traits, food neopho- ural content, animal welfare, environmental protection,
bia and food involvement, on the associated constructs political values, and religion. Those standardized regression
depicted in this proposed behavioral intention model (See coefficients of these seven food choice motives are signifi-
Fig. 1). Before the MRA is conducted, the reliability of cantly greater than zero except for that of the convenience
the scales for the constructs in this study are tested. The motive, which is significantly smaller than zero. This means
reliability of each construct in this study achieves an that when the consumers are more concerned about mood,
acceptable Cronbach alpha of over 0.7 (Nunnally, 1967). natural content, animal welfare, environmental protection,
Hence from here, the indicators used to measure a common political values, and religion, they will be more likely to
underlying construct are summed up and divided by the have a positive attitude to organic foods. However, when
number of the items. The results will be used for the con- the consumers are more concerned about convenience, they
structs data input in MRA. In addition, the mean and stan- will be more likely to have a negative attitude to organic
dard deviation of each item are included in the Appendix. foods. Surprisingly, the health food choice motive does
not contribute to the consumer’s attitude to organic foods,
4.1. Testing for the main effects of the proposed model but environmental protection is indeed a positive contribu-
tor to the consumer’s positive attitude to organic foods as
Table 1 summarizes the results of the estimations of the expected in this case. Therefore, Hypothesis 1 is partially
main effects of the proposed model. R2 stands for the per- supported in this empirical study.
centage of the variance in the dependent variable that can The test results as shown in Table 1 bear out Hypothesis
be explained by all of the independent variables taken 2 to Hypothesis 5; namely, the consumer’s positive attitude
together. However, R2 tends to overestimate the strength toward organic foods, positive attitude to organic foods
of the association, especially if the model has more than purchase, positive subjective norm, and more behavioral
one independent variable. Therefore, adjusted R2, which control perception all significantly enhance the consumer’s
has been adjusted for the number of predictors in the intention to purchase organic foods. Therefore, these four
model, is reported in this study. The adjusted R2 values hypotheses are supported. Although the standardized cor-
for the main effect equations are 0.47 for the consumer’s responding regression coefficient of perceived difficulty is

Table 1
The results of the main effects in the proposed model
Attitude to organic foods Attitude to organic foods purchase Intentions to purchase organic foods
b p b p b p
Health 0.05 0.36
Mood 0.16 <.01***
Convenience 0.16 <.01***
Sensory appeal 0.04 0.36
Natural content 0.22 <.01***
Price 0.04 0.50
Weight control 0.10 0.07
Familiarity 0.01 0.81
Animal welfare 0.12 <.01***
Environmental protection 0.13 0.03**
Political values 0.28 <.01***
Religion 0.14 <.01***
Attitude to organic foods 0.61 <.01***
Attitude to organic foods purchase 0.58 <.01***
Subjective norm 0.21 <.01***
Perceived behavioral control 0.22 <.01***
Perceived difficulty 0.04 0.04**
Adjusted R2 0.47 0.37 0.77
**
P < 0.05.
***
P < 0.01.
1014 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

significantly different from zero, the direction of this regres- change is used to assess the significance of a set of interac-
sion coefficient is obviously contrary to that of Hypothesis tion terms in each MRA. This allows us to determine
6. Therefore, Hypothesis 6 is not supported here. whether adding further interaction terms in each MRA
improves on each OLS linear regression model. As shown
4.2. Testing for the moderating effects of food neophobia in Table 2, all the incremental F values are significant.
The first MRA reveals that two interaction terms of
Three MRAs are conducted to test whether the moder- food choice motives and food neophobia are significant:
ating effects of food neophobia personality traits exist in Natural Content  Food Neophobia (b = 0.92, p =
the proposed research model. Table 2 shows the standard- 0.03 < 0.05) and Political Values  Food Neophobia
ized regression coefficients for each independent variable in (b = 1.54, p < 0.01). This means that the consumers with
each MRA. The adjusted R2 values for the food neophobia higher food neophobia personality traits are more likely
moderating effect equations are 0.55 for the consumer’s to hold a negative attitude to organic foods for the natural
attitude to organic foods, 0.39 for the consumer’s attitude content food choice motive, which is reasonable since these
to organic foods purchase, and 0.78 for the consumer’s consumers with higher food neophobia personality traits
intentions to purchase organic foods. The statistics provide do not like to try ‘‘unfamiliar” food categories, not to men-
satisfactory explanation for the dependent variables’ vari- tion that they may suspect that organic foods could bring
ances. Moreover, the incremental F test used with R2 them natural contents. However, the consumers with

Table 2
The results of the moderating effects for food neophobia
Attitude to organic Attitude to organic foods Intentions to purchase organic
foods purchase foods
b p b p b p
Health 0.48 0.08
Mood 0.32 0.26
Convenience 0.30 0.24
Sensory appeal 0.07 0.72
Natural content 0.66 <.01***
Price 0.01 0.95
Weight control 0.32 0.21
Familiarity 0.23 0.20
Animal welfare 0.26 0.23
Environmental protection 0.23 0.35
Political values 0.43 <.05**
Religion 0.21 0.23
Attitude to organic foods 0.51 <.01***
Attitude to organic foods purchase 0.51 <.01***
Subjective norm 0.01 0.93
Perceived behavioral control 0.33 <.01***
Perceived difficulty 0.08 0.47
Food neophobia 0.42 0.09 0.16 0.55 0.07 0.66
Health  food neophobia 1.07 0.06
Mood  food neophobia 1.03 0.10
Convenience  food neophobia 0.23 0.65
Sensory appeal  food neophobia 0.11 0.75
Natural content  food neophobia 0.92 0.03**
Price  food neophobia 0.01 0.98
Weight control  food neophobia 0.59 0.24
Familiarity  food neophobia 0.34 0.28
Animal welfare  food neophobia 0.30 0.43
Environmental protection  food neophobia 0.86 0.10
Political values  food neophobia 1.54 <.01***
Religion  food neophobia 0.17 0.52
Attitude to organic foods  food neophobia 0.03 0.93
Attitude to organic foods purchase  food neophobia 0.10 0.66
Subjective norm  food neophobia 0.30 0.20
Perceived behavioral control  food neophobia 0.19 0.44
Perceived difficulty  food neophobia 0.14 0.31
Adjusted R2 0.55 0.39 0.78
Incremental F 5.69 <.01*** 9.07 <.01*** 2.56 <.05**
**
P < 0.05.
***
P < 0.01.
M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1015

higher food neophobia personality traits are more likely to moderating effects between the relationships of the ante-
hold a positive attitude to organic foods for political values cedents of the TPB and the consumer’s intention to pur-
motive. In other words, if the organic foods have been pro- chase organic foods except for the relationship between
ven safe with certificates and labeled clearly by the govern- natural content food choice motive and the consumer’s
ment and the related institutions, then the consumers with attitude to organic foods as well as the relationship
higher food neophobia personality traits are more likely to between political values food choice motive and the con-
hold a positive attitude to organic foods. sumer’s attitude to organic foods.
The second MRA reveals that the interaction term of
food neophobia and the consumer’s attitude to organic 4.3. Testing for the moderating effects of food involvement
foods is not statistically significant. This means that the
relationship between the consumer’s attitude to organic The test results of the moderating effect of the food
foods and organic foods purchase is not moderated by involvement personality traits are shown in Table 3. The
his or her food neophobia personality traits. The third adjusted R2 values for the food involvement moderating
MRA also reveals that none of the interaction terms in this effect equations are 0.50 for the consumer’s attitude to
MRA are significant. On the whole, food neophobia has no organic foods, 0.44 for the consumer’s attitude to organic

Table 3
The results of the moderating effects for food involvement
Attitude to organic foods Attitude to organic foods purchase Intentions to purchase organic
foods
b p b p b p
Health 0.57 0.16
Mood 0.29 0.48
Convenience 0.45 0.18
Sensory appeal 0.08 0.78
Natural content 0.07 0.84
Price 0.26 0.41
Weight control 0.41 0.29
Familiarity 0.95 <.01***
Animal welfare 0.12 0.68
Environmental protection 0.31 0.37
Political values 0.31 0.36
Religion 0.08 0.72
Attitude to organic foods 0.63 <.01***
Attitude to organic foods purchase 1.32 <.01***
Subjective norm 0.34 0.02**
Perceived behavioral control 0.76 <.01***
Perceived difficulty 0.40 <.01***
Food involvement 0.33 0.19 0.47 0.03** 0.33 0.02**
Health  food involvement 1.23 0.11
Mood  food involvement 0.83 0.29
Convenience  food involvement 1.13 0.06
Sensory appeal  food involvement 0.10 0.82
Natural content  food involvement 0.26 0.66
Price  food involvement 0.37 0.49
Weight control  food involvement 0.52 0.44
Familiarity  food involvement 1.41 <.01***
Animal welfare  food involvement 0.01 0.97
Environmental protection  food 0.28 0.65
involvement
Political values  food involvement 1.06 0.08
Religion  food involvement 0.26 0.43
Attitude to organic foods  food involvement 0.28 0.39
Attitude to organic foods purchase  food 1.21 <.01***
involvement
Subjective norm  food involvement 0.25 0.30
Perceived behavioral control  food 1.62 <.01***
involvement
Perceived difficulty  food involvement 0.52 <.01***
Adjusted R2 0.50 0.44 0.80
Incremental F 2.66 <.01*** 24.93 <.01*** 11.50 <.01***
**
P < 0.05.
***
P < 0.01.
1016 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

foods purchase, and 0.80 for the consumer’s intentions to Contrary to conventional wisdom, the health food choice
purchase organic foods. The statistics provide satisfactory motive does not contribute to the consumer’s attitude to
explanation for the dependent variables’ variances. More- organic foods, though environmental protection is a positive
over, all the incremental F values are significant. contributor to the consumer’s positive attitude to organic
The first MRA reveals that only one interaction term, foods as expected in Taiwan. The results are obviously differ-
Familiarity  Food Involvement (b = 1.41, p < 0.01), is sig- ent from those of previous studies, which assert that concern
nificant. This means that the consumers with higher food for one’s health and for the environment are the two most
involvement personality traits are more likely to hold a commonly-stated motives for purchasing organic foods,
positive attitude to organic foods if they are more familiar with the former exceeding the latter in importance (Magnus-
with them. The second MRA reveals that the interaction son, Arvola, Koivisto Hursti, Aberg, & Sjoden, 2003; Tre-
term of food involvement and consumers’ attitude to gear, Dent, & McGregor, 1994; Wandel & Bugge, 1997).
organic foods is not statistically significant. This means that One of the possible explanations is that health-conscious
the relationship between the consumers’ attitude to organic consumers in Taiwan have the habit of relying on medicines
foods and their attitude to organic foods purchase is not and/or ‘‘health food” as dietary supplements, such as vita-
moderated by their food involvement personality traits. min, to maintain or enhance their health. Health food, as
The third MRA reveals that three interaction terms are defined by Taiwan’s Department of Health, should contain
significant: Attitude to Organic Foods Purchase  Food a chemical entity with a definite health care effect supported
Involvement (b = 1.21, p < 0.01), Perceived Behavioral by scientific evidence and should be approved by the health
Control  Food Involvement (b = 1.62, p < 0.01), and Per- authorities to qualify for dietary supplements.
ceived Difficulty  Food Involvement (b = 0.52, p < 0.01). Although their health food choice motive is not condu-
Unexpectedly, a negative moderated regression coefficient cive to their attitude to organic foods, consumers in Tai-
of the interaction term of consumers’ attitude to organic wan are concerned about the environmental protection
foods purchase and food involvement personality traits is food choice motive in their daily food intake and have a
observed here. Moreover, the positive relationship between more positive attitude to organic foods. Economic progress
consumers’ perceived difficulty and their intentions to pur- in Taiwan has led to greater public awareness of environ-
chase organic foods becomes stronger for those with higher mental protection affairs. The Environmental Protection
food involvement personality traits. On the whole, food Administration of Taiwan’s government and each local
involvement has a moderating effect not only on the rela- government’s Environmental Protection Department take
tionship between familiarity food choice motives and con- several solid measures to promote environmental protec-
sumers’ attitude to organic foods, but also on the tion, such as garbage categorization, kitchen waste collec-
relationships between consumers’ intention to purchase tion, and so on. These measures in turn raise Taiwanese’s
organic foods and the antecedents of the TPB except for consciousness of environmental protection. Thus, consum-
the subjective norm. ers in Taiwan are concerned about the environmental pro-
tection problem more often in their daily food intake and
5. General discussions have a more positive attitude to organic foods. This is
because organic produce is perceived as less damaging to
The results of the OLS linear regression models are quite the environment than conventionally grown foods (Schif-
consistent with Ajzen’s (1991) TPB. In Taiwan, consumers’ ferstein & Oude Ophuis, 1998; Williams & Hammit, 2001).
intention to purchase organic foods is determined by their Consumers in Taiwan have difficulty in identifying
attitude to organic foods purchase, subjective norm, per- organic foods certificates and labels, with more than 14 dif-
ceived behavioral control, and perceived difficulty. Con- ferent kinds of certificates in the markets right now. How-
sumers’ attitude to organic foods purchase is in turn ever, they still have the intention of purchasing organic
positively determined by their attitude to organic foods. foods, especially those characterized by higher food
There are six food choice motives found to have positive involvement personality traits. There are two possible
impacts on consumers’ attitude to organic foods, including: explanations for this phenomenon. One is that despite their
mood, natural content, animal welfare, environmental pro- initial difficulty in identifying organic foods certificates or
tection, political values, and religion, but the convenience labels in the markets and ensuing confusion, the consumers
food choice motive has a negative impact on consumers’ treat this shopping task as a challenge and are proud of
attitude to organic foods. Convenience for consumers’ their capabilities. The other is that these consumers are
preparation and purchase for daily food is usually an highly involved in this organic foods shopping task and
important factor. The growth area and the distribution therefore do not care about the difficulty such as identify-
channels of organic foods are still limited in Taiwan at ing organic foods certificates or labels they encounter. This
the present stage, greatly inconveniencing consumers in is consistent with Marshall and Bell’s (2004) finding that
their purchase of organic foods. There is no wonder that people with a higher level of food involvement have capa-
those consumers who are more concerned about conve- bilities to make finer discriminations among foods, includ-
nience food choice motive are more likely to have a nega- ing what kind of food is healthier. However, the best policy
tive attitude to organic foods. for the institutions concerned is to lower the difficulty of
M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1017

identifying the certificates of organic foods so as to facili- not to deter the consumers with higher food involvement
tate their purchasing intentions of organic foods. personality traits from having the intention of purchasing
The test results show that food neophobia exerts moder- organic foods, because they often have more capabilities
ating effects only on the relationships between two food than the average persons to make finer discriminations
choice motives and the consumer’s attitude to organic among foods (Marshall & Bell, 2004) as mentioned earlier.
foods in the proposed model – natural content and political
values. Generally speaking, when a consumer has higher 6. Conclusions
food neophobia personality traits, he or she has the ten-
dency to avoid novel and ‘‘unfamiliar” foods (Tuorila This study investigates what motives determine the con-
et al., 2001). Organic foods in Taiwan are still in the intro- sumer’s attitude to organic foods and cherish his or her
duction stage and not widely prevalent, thus resulting in intention to purchase them. The potential moderating
low familiarity with them among the general public. Under effects of food-related personality traits, food neophobia
this situation, how to convince consumers, especially those and food involvement, are further examined separately
with higher food neophobia personality traits, that organic based on Ajzen’s (1991) TPB research model. Data col-
foods indeed have more natural content and are safe to eat lected from Taiwan’s consumer survey are used to pursue
is an important task to the institutions concerned. Another this research. In doing so, Ajzen’s (1991) TPB is adopted
possible explanation for this phenomenon is that organic and found to explain well for the results of the main effects
foods are produced without the use of synthetic chemicals in the proposed research model. Moreover, the findings
(e.g., pesticides and fertilizers) and new technologies (e.g., suggest that two food-related personality traits, food neo-
genetically modification); therefore, organic foods are trea- phobia and food involvement, exert moderating effects on
ted as traditional foods. If such is the case, food neophobia the relationships between certain food choice motives and
will perhaps not exert any moderating effect on the rela- the consumer’s attitude to organic foods. However, only
tionships between the antecedents of the TPB and the con- food involvement exercises moderating effects on the rela-
sumer’s intention to purchase organic foods. tionships between the consumer’s intentions to purchase
The test results further disclose that food involvement organic foods and the antecedents of the TPB except for
does also have a moderating effect on the relationship the subjective norm in the proposed research model.
between the familiarity food choice motive and the con- The six food choice motives (mood, natural content, ani-
sumer’s attitude to organic foods. In other words, if those mal welfare, environmental protection, political values, and
consumers with higher food involvement personality traits religion) determine the consumer’s positive attitude to
are more familiar with those organic foods then they are organic foods. As a consequence, they can serve as useful
more likely to hold a positive attitude to organic foods. promotion appeals for the consumers to be better familiar
Moreover, food involvement does have moderating effects with organic foods and for them to enhance their perceptions
on the relationships between the consumer’s intentions to of benefits of organic foods. By doing so, not only may those
purchase organic foods and the following antecedents in consumers with higher food neophobia personality traits
the TPB: the consumer’s attitude to organic foods pur- reduce their suspicions of the natural content of organic
chase, perceived behavioral control, and perceived diffi- foods but also those with higher food involvement personal-
culty. It is noticeable that there arises an unexpected ity traits can cultivate a more positive attitude to organic
negative sign of the interaction term of consumers’ attitude foods.
to organic foods purchase and food involvement personal- Convenience is an important food choice motive to the
ity traits. There are two possible explanations for this phe- consumer’s everyday food shopping decision making. The
nomenon. One is that the consumers with higher food inconvenience to purchase organic foods ends up with a neg-
involvement would have less intention of purchasing ative attitude to organic foods purchase. The government
organic foods when encountering inconvenience or having and the institutions concerned should manage to reduce
bad experiences despite their positive attitude to organic the inconvenience to consumers in purchasing organic foods
foods purchase. The other is that it could be caused by a by helping the farmers to extend their growing areas and
ceiling effect. If consumers’ intentions to purchase organic productivity and aid the marketers in widening their distri-
foods already have reached the maximum scale score but bution channels and undertaking their sales promotions.
the interaction term of consumers’ attitude to organic Political values are an important food choice motive for
foods purchase and food involvement personality traits is consumers to form a positive attitude to organic foods,
still well below the maximum, then the interaction effect which is especially important for those food-related person-
will become negative. If such is the case, an increasing score ality traits characterized by higher food neophobia. Actu-
for this interaction term will no longer influence consum- ally, the political values food choice motive emerges as a
ers’ intentions to purchase organic foods. Furthermore, it necessary but not a sufficient condition for consumers to
is not surprising that if the consumers with higher food include organic foods in their food choices. Therefore, the
involvement personality traits feel more behavioral control, first important task for the government and related institu-
then they are more likely to have the intention of purchas- tions to take up is to serve as monitoring mechanisms and to
ing organic foods. Finally, the perceived difficulty seems provide safety assurance for organic foods so as to mitigate
1018 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

the consumer’s suspicions and to help the consumer to hold foods using the TPB model. The empirical results and find-
a positive attitude to organic foods. A food traceability sys- ings from this study are helpful for the continued develop-
tem may help food processors comply with government ment of the organic sector in the food industry and to make
food safety regulations and meet customer assurance contribution to further research in facilitating on-going
requirements on one hand, and may provide certificates as industry expansion. The main limitation of this study is
well as build brand value on the other. Thus, a food trace- that the measures of the independent and dependent vari-
ability system proves to be an effective means for boosting ables in the present study are based on self-report methods.
the consumer’s perception of a food’s safety and quality It is likely that the relationships among some of the vari-
(Moe, 1998). It is suggested that a food traceability system ables may be somewhat inflated, and a common method
seems to be a good method of dispelling the consumer’s sus- variance (Spector, 1987) must be considered.
picion and removing the consumer’s difficulty in identifying
organic foods certificates or labels, thereby helping the con- Acknowledgements
sumers take a more positive attitude to organic foods.
To the best knowledge of this researcher, this study rep- This work was partially supported by a grant from the
resents one of the first attempts to examine the moderating National Science Council, Republic of China (NSC 95-
effects of food neophobia and food involvement on organic 2416-H-036-001).

Appendix

Constructs Items Mean Standard Sources


(Cronbach’s value) deviation
Motives Is it important to me for the food I eat on a typical
day
Health Contains a lot of vitamins and minerals 5.93 1.05 Steptoe et al.
Keeps me healthy 5.99 1.14 (1995)
(0.88) Is nutritious 5.93 1.19
Is high in protein 5.53 1.14
Is good for my skin/teeth/hair/nails, etc. 5.87 1.01
Is high in fibre and roughage 5.64 1.34
Mood Helps me cope with stress 5.76 1.06
Helps me to cope with life 5.84 1.04
(0.91) Helps me relax 5.74 1.05
Keeps me awake/alert 5.82 1.03
Cheers me up 5.72 1.04
Makes me feel good 5.76 1.03
Convenience Is easy to prepare 5.78 1.08
Can be cooked very simply 5.79 1.11
(0.87) Takes no time to prepare 5.83 1.18
Can be bought in shops close to where I live or work 5.97 0.94
Is easily available in shops and supermarkets 5.79 1.05
Sensory appeal Smells nice 5.52 1.16
Looks nice 5.62 1.12
(0.87) Has a pleasant texture 5.30 1.33
Tastes good 5.66 1.07
Natural content Contains no additives 5.84 1.29
Contains natural ingredients 5.98 1.01
(0.81) Contains no artificial ingredients 5.80 1.37
Price Is not expensive 5.80 1.16
Is cheap 5.26 1.58
(0.71) Is good value for money 5.92 1.04
Weight control Is low in calories 5.80 1.11
M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021 1019

Appendix (continued)
Constructs Items Mean Standard Sources
(Cronbach’s value) deviation
Helps me control my weight 5.89 1.07
(0.90) Is low in fat 5.77 1.12
Familiarity Is what I usually eat 5.29 1.27
Is familiar 5.24 1.31
(0.87) Is like the food I ate when I was a child 4.84 1.37
Animal welfare Has been produced in a way that animals have not experienced 5.36 1.32 Lindeman
pain and
(0.89) Has been produced in a way that animals’ rights have been 5.27 1.33 Vaananen
respected (2000)
Environmental Has been prepared in an environmentally friendly way 5.81 1.10
Protection Has been produced in a way which has not shaken the balance 5.77 1.11
of nature
(0.88) Is packaged in an environmentally friendly way 5.98 0.99
Political values Comes from a country I approve of politically 5.90 1.09
Comes from a country in which human rights are not violated 5.63 1.13
(0.85) Has the country of origin clearly marked 6.04 1.09
Has been prepared in a way that does not conflict with my 5.80 1.27
political values
Religion Is not forbidden by my religion 5.14 1.45
(0.93) Is in harmony with my religious views 5.07 1.50
Attitude to organic Organic products are healthier 5.58 1.14 Gil et al.
Foods Organic products have superior quality 5.45 1.20 (2000)
Organic products are a fraud (R) 4.52 1.63
(0.75) Organic products are more tasty 4.50 1.44
Organic products are worse than the conventional ones (R) 4.16 1.66
Organic products are more expensive 2.79 1.44
Organic products are more attractive 5.33 1.20
Organic products have no harmful effects 5.44 1.26
Organic products are in fashion 5.66 1.08
Attitude to organic Attitude to purchase organic foods is extremely bad–extremely 5.35 1.13 Adapted from
good Bredahl
Foods purchase Attitude to purchase organic foods is extremely unpleasant– 5.16 1.36 (2001)
extremely pleasant
(0.88) I am strongly for–strongly againstbuying organic foods 5.01 1.31
Subjective norm Most people who are important to me think that I should 5.22 1.27
definitely avoid–definitely buy organic foods
(0.74) Most people who influence what I do think that I should 4.94 1.15
definitely avoid–definitely buy organic foods
Perceived Whether I will eventually buy organic foods is entirely up to me 5.17 1.58
behavioral
Control If organic foods were available in the shops, nothing would 4.84 1.52
prevent me from buying it
(0.79) How much control do you have over whether you will 5.36 1.40
eventually buy organic foods? (absolutely no control–completely
control)
(continued on next page)
1020 M.-F. Chen / Food Quality and Preference 18 (2007) 1008–1021

Appendix (continued)
Constructs Items Mean Standard Sources
(Cronbach’s value) deviation

Perceived difficulty Even if I should want to buy organic foods, I do not 2.99 1.43
think I would ever be able to do so
(0.80) If organic foods were available in the shops, I 3.73 1.67
could easily buy it if I wanted to. (R)
How difficult would it be for you to buy organic 4.13 1.74
foods? (extremely difficult–extremely easy)
Purchase If organic foods were available in the shops, I 5.10 1.38
intention would intend to definitely avoid it–definitely buy it
Food I am constantly sampling new and different foods. 3.08 1.27 Bredahl (2001) (adapted
neophobia (R) from Pliner and Hobden,
I do not trust new foods 4.79 1.40 1992)
(0.77) If I do not know what is in a food, I won’t try it. 5.29 1.28
I am afraid to eat things I have never had before. 4.83 1.39
I will eat almost anything. (R) 3.28 1.55
Food Cooking or barbequing is not much fun. (R) 3.35 1.46 Adapted from Bell and
involvement Talking about what I ate or am going to eat is 4.87 1.25 Marshall (2003)
something
(0.79) I like to do 5.23 1.29
When I travel, one of the things I anticipate most
is eating the food there
I do most or all of the clean up after eating 5.55 1.08
I enjoy cooking for others and myself 5.04 1.38
I do most or all of my own food shopping 5.03 1.36
I care whether or not a table is nicely set 5.47 1.18
Note: (R) denotes items requiring reverse scoring.

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