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NetNumen U31 Alarm

Management Operation
Contents

 Alarm Management Overview


 Alarm Management Parameters
 Alarm Monitoring
 Alarm Data Maintenance

2
Composition of alarm Management System

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Alarm Management Architecture
NMS

EMS

Alarm Display Alarm


Reporting
Topo
NE
Common Alarm
Alarm Select Access
Alarm
Tree Moudle
Alarm
Resource Command
Alarm Location
Moudle NE

Alarm Alarm
Reporting Command

Alarm Access Moudle

Low-layer Network
Management

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Easy Monitoring and Operation

Just alarms we
want

Key Alarms

Display Filter
Correlation Rules

Dump Filter

Access Filter

Original Alarms  Detailed alarm information helps


user to handle alarm.
NE IP
 Default and customized suggestions,
devices
accumulating and sharing
maintenance experience.

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Alarm Management System Principle

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Alarm Management Window

1. Navigation tree 2. Active alarm area 3. Historical alarm area


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Alarm Management Function

Real-time
Specific Alarm Alarm Alarm
alarm
alarm query display reporting processing
monitoring

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Alarm Management Terms

Alarm
Alarm Active
clearing alarm

Alarm
Historical
management
alarm
system

Notification Alarm type

Alarm
Alarm code
masking

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Notification

A notification is a prompt that occurs during the daily


operation of the NetNumen U31 (RAN) EMS to
remind maintenance personnel of system operation
status.

A notification indicates the occurrence of a


momentary event, but does not indicate potential
danger. A notification does not need to be cleared
unless it occurs repeatedly.

Usually a notification is a system prompt, and does


not affect services. However, under some certain
circumstances, a notification will affect services.

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Alarm Classification

By system type By fault type By alarm level

• Alarms generated from a • Communications alarms • Critical alarm


managed device • Processing error alarms • Major alarm
• Alarm box and NetNumen • Quality of service alarms • Minor alarm
U31 (RAN) EMS
• Equipment alarms • Warning alarm
communication link alarms
• Environmental alarms
• Interruption of the
• OMC alarms
communication link with
• Integrity violation alarms
the upper-level EMS
• Operational violation
• Front end and back end
alarms
communication link alarm
• Physical violation alarms
• Performance management
alarm • Security violation alarms

• Performance data
collection delay alarm

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Alarm Status

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Alarm Management Technical Specifications

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Contents

 Alarm Management Overview


 Alarm Management Parameters
 Alarm Monitoring
 Alarm Data Maintenance

14
Alarm Management Parameters

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Setting the Alarm Box

 1. In the EMS client,


select
Fault>Setting>Alarm
Box Setting. The Set the
Alarm Box window is
displayed.
 2. Click + on the toolbar.
The Alarm Box dialog
box is displayed.

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Setting Alarm Sounds and Colors

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Setting Special Alarm Prompts

1. In the EMS client, select


Fault>Setting>Alarm Prompting Setting.
The Alarm Prompting Setting window is
displayed.
2. Click + on the toolbar. The Alarm
Prompting Setting dialog box is displayed.

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Setting the Criteria for Determining an
Intermittent Alarm
1. In the EMS client, select
Fault>Setting>Intermittent
Alarm Setting. The
Intermittent Alarm Setting
window is displayed.

2. Click + on the toolbar. The


Intermittent Alarm Setting
dialog box is displayed.

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Setting an Automatic Alarm Processing Rule-
Creating an Alarm Rule

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Example: Setting an Automatic Alarm Processing
Rule-Alarm Acknowledging Rule

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Suppressing Alarms Generated by a Scheduled
Task

1. In the EMS client, select Fault>Suppress Plan Task Management.


The Suppress Plan Task Management window is displayed.
2. Click +. The Suppress Plan Task dialog box is displayed.

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Setting TOP Alarm Suppression Rules

1. In the EMS client,


select
Alarm>Setting>TO
P Alarm Suppress
Setting. The TOP
Alarm Suppression
Setting window is
displayed.
2. Click +. The TOP
Alarm Suppression
Setting dialog box
is displayed.

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Setting the Alarm Forwarding Template

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Redefining Alarm Levels

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Adding Alarm Handling Suggestions
 Maintenance personnel can add alarm handling methods and
maintenance experience to alarm information for the reference of other
maintenance personnel’s handling of the same type of alarms.

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Contents

 Alarm Management Overview


 Alarm Management Parameters
 Alarm Monitoring
 Alarm Data Maintenance

27
Alarm Monitoring Flow

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Setting the Alarm Forwarding Rule
 In the EMS client
window, select
Fault>Setting>Rule
Setting. The Set Rules
window is displayed.
 Click + on the toolbar.
The New dialog box is
displayed.
 Select Alarm
Forwarding Rule. Click
OK. The Alarm
Forwarding Rule dialog
box is displayed.
 Set related parameters
on the Basic, Condition,
and Action tabs. Click
OK.

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Alarm Monitoring Methods
Alarm Monitoring Operation Reference
Method
Monitor alarms through Alarm monitoring is used to monitor Active alarms or notifications and historical
the Alarm Monitoring alarms.
window Select Alarm>Alarm Monitoring. The Alarm Monitoring window is displayed.
Monitor alarms through NE alarm monitoring: In the EMS window, select Topology>Set Alarm Display
the Topology Mode>Display NE Monitoring Alarm Table.
Management window Key-alarms monitoring: Select Topology>Set Alarm Display Mode>Display Key
Monitoring Alarm Table. The Display Key Monitoring Alarm Table is displayed in the
lower part of the window.
Monitor alarms through By default, the system summarizes network-wide alarms by alarm level on the upper
the alarming board right corner of the client window. Select Alarm>Alarming Board. The Alarming Board
dialog box is displayed.
Manually query alarms Maintenance personnel can query alarms in accordance with the default template or
customized conditions, or by NE or NE group.
In the navigation tree in the Alarm Management windown, right-click Customized
Query>My Query. Select New Active alarm Query from the shortcut menu.
Create a periodical A periodical alarm output task can periodically output Active alarms or historical
alarm output task alarms on the system to a file. The output result file can be uploaded to a specified FTP
server.
Select Alarm>Periodical Output Task Management. The Periodical Output Task
Management window is displayed.
View diagnosis results Usually, if an RRU alarm is raised, an RRU fault analyzer can be used to diagnose
through an RRU fault hardware on the EMS.
analyzer In the Alarm Monitoring window, right-click an LTE TDD or RRU alarm, and select RRU
Fault Analyzer from the shortcut menu.

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Viewing and Locating an Alarm

 In the Fault
Management
window of the
EMS client,
double-click an
alarm. The
Alarm Details
dialog box is
displayed.

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Viewing and Locating an Alarm

 View historical alarm information about the Active alarm for the
reference of alarm handling and analysis.
 In the EMS client window, select Fault>Alarm Monitoring. The Alarm
Monitoring window is displayed.
 Right-click an alarm. Select Related History Alarms (Position) from the
shortcut menu. The History Alarms page is displayed.
 View the historical alarm information about the alarm.

 Locate the physical position of the alarm through the alarm


location operation.
 Locate the alarm to the NE: The system automatically opens the Topology
Management window, and selects the NE where the alarm is generated.
 Locate the alarm to the rack view: The system automatically opens the page
where the rack view is located. Maintenance personnel can view the faulty
board on the rack view.
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Manually Forwarding the Alarm

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Troubleshooting the Alarm & Recording Alarm
Handling Suggestions

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Contents

 Alarm Management Overview


 Alarm Management Parameters
 Alarm Monitoring
 Alarm Data Maintenance

35
Alarm Data Maintenance

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Manually Synchronizing Alarms
1. In the EMS client,
select
Fault>Synchronize
Active Alarms. The
Synchronize Active
Alarms dialog box is
displayed.
2. In the navigation tree
on the left, select one
or multiple NEs. Click
->. Add them to
selected NEs.
3. Click OK.

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Manually Collecting Statistics on Alarms

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Basic Alarm Statistics

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Busy-Time Alarm Statistics

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Important Alarm Code Statistics

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Customizing a Statistics Template

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Creating Query Conditions

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Copying and Pasting a Query Condition

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Alarm Statistics Display

Pie chart

Histogram

Table
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Managing a Periodical Statistics/Export Task

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Setting an Automatic Historical Alarm
Acknowledgement Task
 In the EMS client, select Maintenance>Task Management>Show Timing Task. The Task Management window
is displayed.
 In the navigation tree on the left, click Common Task>Alarm Background Task>Automatically Acknowledge
History Alarms Setting. The number of days of the scheduled task and period information are displayed on
the right. Click here to edit
the number of days

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Manually Backing up or Restoring Alarm Data
 In the EMS client window, select Maintenance>System Backup and Restore. The Backup and Restoration
window is displayed.
 In the navigation tree on the left, click Backup and Restore>Backup/Restore>Backup and Deletion Alarm
Data. The Configure Parameters of Backup and Deletion page is displayed on the right.

Backup and deletion

Data restoration

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Exporting or Importing Alarm Handling
Suggestions
 In the EMS client window, select Fault>Setting>Handling Suggestions Setting. The Handling
Suggestion Setting window is displayed.

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Thank you

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