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Awareness Motivating Awareness
of self of others
SELF- Self- Empathy SOCIAL

Coaching and
Self-control COACHING Commitment
Trustworthiness LEADERSHIP Conscientiousness
STYLE Achievement

Service Self-
orientation confidence
Organizational Conflict mgt.

awareness Communication
Building bonds
© 2016 Performance Consultants International MANAGEMENT

Coaching and leadership pioneer, Sir John Whitmore tells us that

emotional intelligence and coaching are inseparable; that emotionally
intelligent people behave in a coaching manner

The personal behaviour of leaders In the 1970s and 1980s, coaching and leadership
impacts business results. We regularly ask pioneers Tim Gallwey and Sir John Whitmore
combined the concepts of high-performance sports
workers around the world to recall coaching with the primary components of
someone who had a positive impact on transpersonal psychology to develop a
their younger self. Our surveys show the performance coaching approach that is
common factor shared by those transformational rather than transactional. In his
influential people is always a natural bestselling book Coaching for Performance, Sir John
explains that true coaching is the practice of
ability of emotional intelligence. It comes emotional intelligence; it is a behaviour not a skill
naturally to some but thankfully we can set. And he reveals that the essence of good
all develop emotional and social coaching is to build awareness and responsibility. It
competencies through learning to coach. takes just a quick read of this seminal book to
understand that coaching is more than coaching. It
Research shows that high emotional intelligence is a way of being, an emotionally intelligent style of
confers a significant performance advantage on management.
managers. In fact, emotional intelligence is twice as
important as cognitive ability in predicting “I believe that emotional intelligence and
outstanding performance. And studies show that coaching are inseparable; that emotionally
emotional and social intelligence accounts for more intelligent people tend to behave in a
than 85 per cent of “star performance” in top coaching way even if they have not attended
leaders (Daniel Goleman and Hay Group). a coaching course.”
Sir John Whitmore, Founder, Performance
True Coaching is the Practice of Consultants International
Emotional Intelligence To influence and work confidently with others and
Organizations large and small are waking up to the to contribute successfully to the growth and
profound effect that a coaching culture has on the performance of an organization, leaders need to
“triple bottom line” – people, planet and profit – know what is happening around them, understand
and are rushing to send their managers on any what they are experiencing in the moment and
number of generic coaching courses. All too often, recognize what it might be like to be in someone
there is little or no return on investment because else’s shoes. Crucially, leaders need to learn how to
the basic coaching skills they learn do not translate tune in to their inner signals and understand how
to results back in the workplace. They remain their emotions affect them and those around them
uninspired and unmotivated to change. and the impact on performance.

October 2016 © Performance Consultants International | www.performanceconsultants.com


“There is always an Inner Game being played AWARENESS OF SELF – understand why you do
in your mind no matter what outer game you what you do
are playing. How aware you are of this game Learn to recognize your human tendencies, internal
can make the difference between success and interferences and biases in order to self-manage
emotions, judgements and reactions. Improve
performance by self-managing and overcoming
Tim Gallwey, creator of The Inner Game inner obstacles to potential.

Awareness is the Foundation of AWARENESS OF OTHERS – see the person behind

the performance
Emotional Intelligence Learn to spot people’s strengths, interferences and
For the past 50 years organizations have been motivations in order to manage relationships and
operating in the Age of Information, where inspire and collaborate successfully with individuals
intellectual capital is prized as the key to profit. and teams. Improve social skills by getting curious
However, the most advanced organizations are about, listening to and partnering with those you
moving beyond information and intellect into a work with.
new operating reality, the Age of Consciousness. At
this exciting frontier of competitive advantage, AWARENESS OF ORGANIZATION – create a
cultural capital counts and high emotional and positive impact on the culture
social intelligence are the game changers. In the Learn to align individual, team and organizational
Age of Consciousness, managers and leaders goals and develop a coaching approach which leads
behave like that emotionally intelligent individual to high performance, learning and enjoyment.
who helped us to feel special, valued, confident
and, above all, believe in our self. They have what Develop Your Emotional and Social
we call a “coaching style of leadership”.
At Performance Consultants, we believe the
Intelligence with the Pioneers of
purpose of coaching is to unlock people’s potential Workplace Coaching
to maximize their own performance. Training
Performance Consultants are the leading training
leaders to adopt a transformational coaching
company in developing authentic emotionally and
approach is the single most powerful way to
socially intelligent managers and leaders through
develop the four fundamental emotional
coaching workshops and 1:1 coaching. Emotional
intelligence components proven to impact high
competencies are by definition not “analytical” or
performance: self-awareness, self-management,
hard skills and cannot be taught through traditional
social awareness and relationship management. It
didactic instruction methods. They are best
all starts with awareness:

Emotional Intelligence Competencies Developed by Performance Consultants’ Coaching Approach

• Emotional self-awareness • Empathy

Self- Social
• Accurate self-assessment • Service orientation
awareness awareness
• Self-confidence • Organizational awareness

• Emotional self-control
Self- Relationship • Developing others
• Transparency
management management • Motivation
• Adaptability
• Communication
• Achievement drive
• Conflict management
• Trustworthiness
• Visionary leadership
• Conscientiousness
• Catalysing change
• Commitment
• Building bonds
• Responsibility
• Teamwork
• Initiative
• Collaboration
• Optimism
Adapted from Daniel Goleman (1998) Working With Emotional Intelligence

October 2016 © Performance Consultants International | www.performanceconsultants.com


impacted by rigorous experiential facilitation

methods and honed during the training through Performance Consultants is the global
practising real-issue coaching, not role play. pioneer of organizational change through
coaching and leadership development.
Having been built on the two pillars of
We facilitate new mindsets and
awareness and responsibility, our inspiring
behaviours at all levels of an organization,
Coaching for Performance workshops allow leaders
enhancing employee performance and
to develop emotional and social competencies that
accelerating group achievement by
give them greater agility, gain their people’s trust
unlocking potential and redesigning
and create Vision that connects and inspires their
internal relationships and management
organization. Participants gain the confidence to
styles. This systemic change delivers an
achieve their potential and to become catalysts of
engaging and fulfilling working
change and high achievement across their
environment that is fully aligned with
business strategy. We partner with our
 For more information on how our coaching clients to tap into the latent power of
workshops develop emotional and social their people and create a culture that
intelligence, please contact Nadia Terribilini places awareness and responsibility at
NadiaTerribilini@performanceconsultants.com the heart of the organization.
Founded by
Sir John Whitmore
, the pioneer of coaching in the
workplace and co
creator of the GROW model, we have
more than
35 years’ experience
of delivering
a combination of in
workshops and online learning. We work
with clients in
40 countries
and 23 languages

October 2016 © Performance Consultants International | www.performanceconsultants.com