Certifications

Title
Certified in Risk and Information Systems Control (CRISC)
Certification DateFeb 2014 � Present
ISACA
Certification authority ISACA

Title
LPT (Licensed Penetration Tester)
Certification DateOct 2013 � Present License MS13-72
EC-Council
Certification authority EC-Council

Title
Certified Information Technology Manager (CITM)
Certification DateSep 2011 � Present
EPI, Singapore
Certification authority
EPI, Singapore

Title
Computer Hacking Forensic Investigator
Certification DateApr 2009 � Present
EC-Council
Certification authority
EC-Council

Title
Certified Information Security Manager (CISM)
Certification DateAug 2012 � Aug 2015 License 12580098
ISACA
Certification authority
ISACA

Title
Certified Information Systems Security Auditor (CISA)
Certification DateAug 2010 � Aug 2015 License 12580098
ISACA
Certification authority
ISACA

Title
Certified Information Systems Security Professional (CISSP)
Certification DateDec 2008 � Dec 2014 License 319078
(ISC)2
Certification authority(ISC)2

TitleISMS Auditor (ISO27001)

Certification DateApr 2008 � Apr 2013
IRCA
Certification authorityIRCA

Title
Certified Data Center Professional (CDCP)
EPI
Certification authorityEPI
TitleCertified Ethical Hacker (CEH)
EC COUNCIL
Certification authorityEC COUNCIL

TitleInformation Technology Infrastructure Library (ITIL)

OGC
Certification authorityOGC

� Design, install configure, and administer Windows server operating systems

and components, including the Domain Controllers.
� Optimization of Microsoft Windows servers and related technologies to achieve
a high level of security, availability and redundancy in a virtualized environment
as well as the performance of supported applications.
� Develop and maintain Active Directory Infrastructure, including its design,
implementation, and administration.
� Ensure that MS SQL Server instances are effectively deployed and backed up.
� Troubleshoot and resolve hardware and software problems on Windows servers
and ensure that servers comply with established policies, standards, licensing
agreements, and configuration guidelines.
� Perform required maintenance on all Windows server to ensure a stable and
secure operating environment including application of security and O/S patches.
� Monitor the performance and integrity Of the servers using appropriate system
administration tools. Identify, analyze, and resolve/troubleshoot issues related to
system performance, and system slowdowns and bottlenecks.
� Design, install, configure, and administer our virtualized desktop
infrastructure currently the Citrix XenDesktop and XenApps server infrastructure in
a VMware environment.
� Design, install, configure, and administer Microsoft System Center products
including SCCM
� SCOM, SCSM server infrastructure as well as Microsoft SharePoint
infrastructure.
� Install, configure, administer and maintain Microsoft DNS for the campus.
� Maintain and administer CallXpress Server in support of voice mail for the
campus.
Asigra
MSP Support Engineer Tier III
Company NameAsigra
Dates EmployedSep 2013 � Nov 2014 Employment Duration1 yr 3 mos
LocationGTA
� Support for Asigra Data center/B2B clients.
� Part of Enterprise Infrastructure, Server, and Desktop support virtual
(VMWare) and physical.
� Prepare build documents and evaluate equipment for Software engineering.
� Evaluate, Design and Analysis of company infrastructure.
� Administration of Salesforce.
� Testing and evaluation of Cloud backup software.
� Equipment building for Corporate Summit.
� Support NAS and SAN. (NetApp, Huawei, Oracle RAC and Celerra with integrated
Clariion, IBM TotalStorage)
GDH Consulting, Inc.
GDH Consultant\Networker Architect
Company NameGDH Consulting, Inc.
Dates EmployedJul 2012 � Sep 2012 Employment Duration3 mos
LocationPlano TX
� Contracted as an EMC Resident to implement a NetWorker and Data Domain backup
solution.
� Evaluated and implemented proposed solution for the EMC BRS team.
� Setup Data Domains (DD990, DD670) and migrate to NetWorker at all sites.
� Initial move was 900 Virtual (VMWare) Machines's for VADP backup.
� Resolved firewall and network connectivity/security issues.
� Reviewed and validated setup of ESX 4.0 and 4.1
� Evaluating the environment for migration of 11 remote sites to new solution.
� Migrating from backup solutions by ComVault, BackupExec, and Vranger to
NetWorker with VADP.
CompuCom Canada Co.
System Support Analyst
Company NameCompuCom Canada Co.
Dates EmployedMay 2011 � Mar 2012 Employment Duration11 mos
LocationScarborough
� Dedicated support for University Health Network (Sick Kids/Toronto
General/Toronto Rehab/Toronto Western/Princess Margaret/Sudbury Hospital).
� Large transition project on a very tight timeline involving 350 physical
servers and requiring at least 100 hours of work a week during 4 month transition.
� Created and reconciled all billing reports for backups (SOX) and performance.
� Generated HEAT reports for networking team to monitor network traffic and
peak LAN traffic.
� Made work around to meet the special needs due to legacy hospital systems.
� Designed and document Backup network for best practice and configurations in
VISIO.
� Contributed opinions in weekly CAB and ECAB meeting for proposed changes.
� My redeployment netted a cost savings of a DD990, related infrastructure and
10 years of proposed storage expansion.
� Troubleshot backups on Linux, UNIX, AIX, Windows, ESX clusters and Hyper-V.
� Performed Disaster Recovery planning and testing.
� Resolved network connectivity issues with Network Team due to firewalls, DMZ,
remote connections and WAN configuration.
� NetWorker Administrator (Backup Success Rate 99.6% of 3000+ jobs reported by
DPA) daily.
� Data Protection Advisor Administrator for performance metrics, billing and
compliancy.
� Data Domain Administrator for backup data deduplication appliance.
� Field support for server hardware and FRU.
EMC
Technical Support Engineer II
Company NameEMC
Dates EmployedNov 2007 � May 2011 Employment Duration3 yrs 7 mos
LocationBurlington, Ontario
� Support Engineer for NetWorker on Hardware Specialist Team. (Supporting
EDL/CDL, ACSLS, Partitioned Tape Libraries, VTL, Data Domain)
� Resolve long outstanding issues such as CDI, dWWN, Tape Library drivers and
AIX functionality.
� Troubleshot backups on Linux, UNIX, AIX, Windows, VMWare and Hyper-V.
� Troubleshot iSCSI, NAS, SAN, LAN, WAN and Bridgehead server connectivity for
backups.
� Resolved DMZ, firewall and network connectivity issues.
� Identified and help resolve issues with IPSEC, VPN and custom network
security.
� Wrote internal procedure documents for customers�.
� Supported NetWorker for Windows, Linux, UNIX, and AIX.
� Support of EBA/DPA, Homebase, Open File Manager.
� Ability to understand most situations to analyze issues due to broad
experience.
� Accepted higher than team average severity 1 and 2 cases.
� Collaborated with EMC and third party vendors.