Escolar Documentos
Profissional Documentos
Cultura Documentos
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TABLE OF CONTENT
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INTRODUCTION
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Employee satisfaction is a measure of how happy workers are with their job
and working environment. Keeping morale high among workers can be of
tremendous benefit to any company, as happy workers will be more likely to
produce more, take fewer days off, and stay loyal to the company. There are
many factors in improving or maintaining high employee satisfaction, which
wise employers would do well to implement.
Many experts believe that one of the best ways to maintain employee
satisfaction is to make workers feel like part of a family or team. Holding
office events, such as parties or group outings, can help build close bonds
among workers. Many companies also participate in team-building retreats
that are designed to strengthen the working relationship of the employees in a
non-work related setting. Camping trips, paintball wars and guided
backpacking trips are versions of this type of team-building strategy, with
which many employers have found success.
Of course, few workers will not experience a boost in morale after receiving
more money. Raises and bonuses can seriously affect employee satisfaction,
and should be given when possible. Yet money cannot solve all morale
issues, and if a company with widespread problems for workers cannot
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improve their overall environment, a bonus may be quickly forgotten as the
daily stress of an unpleasant job continues to mount.
The backbone of employee satisfaction is respect for workers and the job
they perform. In every interaction with management, employees should be
treated with courtesy and interest. An easy avenue for employees to discuss
problems with upper management should be maintained and carefully
monitored. Even if management cannot meet all the demands of employees,
showing workers that they are being heard and putting honest dedication into
compromising will often help to improve morale.
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← Employee Satisfaction Surveys
←
← The most common purpose for surveying employees is satisfaction.
Employee satisfaction surveys deal with workplace issues, such as benefits,
commitment to diversity, and effective communications. The data from these
surveys helps paint a portrait of employee attitudes and opinions. These kinds
of surveys are particularly useful after a company has undergone some sort of
change, such as a layoff, an acquisition, or a new department head. They also
help employers isolate the root causes of persistent problems, such as low
productivity or high expenses.
←
← Employee satisfaction surveys help employers measure and understand
their employees' attitude, opinions, motivation, and general satisfaction with
their work environment. Use employee satisfaction surveys to inform
employee decision making, benefits, work needs and more.
← Employee satisfaction surveys provide valuable data that can
ultimately save your company money. Our employee satisfaction surveys
can:
←
← >> Measure employee satisfaction levels
← >> Track changes in employee satisfaction over time
← >> Improve overall satisfaction and retention
←
← Definition of employee satisfaction:
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Factors that effect / influence to employee satisfaction
• Interesting work
• Appreciation of work
• Job security
• Good wages
• Promotion/growth
• Good working conditions
• Personal loyalty
• Tactful discipline
• Sympathetic help with problems
• Preferred incentives
• Flexi-timing
• Telecommuting
• Company paid vacations
• Accident and health insurance benefits
• Retired benefits
• Asset building loans
• Company transport etc
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Definition of employee satisfaction index (ESI)
You should remark number attached, include strongly agree (5) to strongly
disagree (1).
You can identify ESI by company, department, field…and then, you can use
80/20 principle or Pateto tool to analyze employee satisfaction
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Why are employee satisfaction important ? Purpose / benefits of employee
satisfaction include as follows:
• Improve teamwork.
• Employ will believe that the organization will be satisfying in the long run
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What are factors influences / effects to employee satisfaction? It can
include factors as following:
• Benefits
• Quantity of task
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5. Relationship with supervisor factors
• Level of coaching
• working methods
• Working environment
EMPLOYEE SATISFACTION
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• To derive and analyze the current satisfaction level of the employees in the
company.
• Assessment of the management developmental needs and areas of
improvement.
• Assessment of level of progress in performance improvement and overall
company’s climate.
2. Scope of application:
• Apply for the evaluation of satisfying the entire staff of Korea Japan
3. Documents related:
• This document is suitable and followed ISO 9000 standard, version 2004.
4. Definitions:
• None applied.
• The sample size for the survey is about 40% of the total / target population.
The total / target population for the employee satisfaction survey includes the
complete employee strength at the company.
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• Information and results of the survey times before.
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• When employees complete the assessment, they must be closed envelope by
pasting on it, send to the department head.
• Next time 3-5 days from the date of distributing survey, HR department is
responsible for collecting survey and send it to director..
• Based on the opinions of staff, Director of the company will assign people
to enter and analyze data.
7. Deployment of procedure:
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• The guidelines for staff to be in the minutes of instructions and procedures
and training on latest 1 week from the date of receiving the document.
8. Form attached:
For some department, you should increase appraisal frequency for them
because of lack of management skills or unsuitable personalities.
You can not assess satisfaction of employees every month because it is very
time-consuming. So how you know the opinions of employees? You can
implement the program on the response of employees monthly or suddenly
when a problem happened.
The feedback of the staff are their comments, attitudes about problems that
will occur or has occurred.
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How to measure employee satisfaction? We can conduct a employee
satisfaction survey by methods as follows:
Job Descriptive Index is a scale used to measure five major factors associated
with job satisfaction: Work itself, Supervision, Pay, Promotion, Co-workers.
The JDI was first introduced in 1969 and since then has been used by over
1,000 organizations in many sectors.
JIG is similar to JDI, it introduced 1969 by Smith, Kendall, & Hulin, was
modified in 1985 by the JDI Research Group.
There are three version are available: two long forms (1977 version and 1967
version) and a short form.
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This method is suitable for “emergency events” and you need result in a short
time.
5. Interview method
Management
Management in all business areas and organizational activities are the acts of
getting people together to accomplish desired goals and objectives efficiently
and effectively. Management comprises planning, organizing, staffing,
leading or directing, and controlling an organization (a group of one or more
people or entities) or effort for the purpose of accomplishing a goal.
Resourcing encompasses the deployment and manipulation of human
resources, financial resources, technological resources, and natural resources.
Management can also refer to the person or people who perform the act(s) of
management.
he verb manage comes from the Italian maneggiare (to handle — especially tools), which
in turn derives from the Latin manus (hand). The French word mesnagement (later
ménagement) influenced the development in meaning of the English word management in
the 17th and 18th centuries.
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Some definitions of management are:
• Directors and managers who have the power and responsibility to make decisions
to manage an enterprise. As a discipline, management comprises the interlocking
functions of formulating corporate policy and organizing, planning, controlling,
and directing the firm's resources to achieve the policy's objectives. The size of
management can range from one person in a small firm to hundreds or thousands
of managers in multinational companies. In large firms the board of directors
formulates the policy which is implemented by the chief executive officer.
Theoretical scope
Another way of thinking, Mary Parker Follett (1868–1933), who wrote on the topic in the
early twentieth century, defined management as "the art of getting things done through
people". She described management as philosophy
Some people, however, find this definition, while useful, far too narrow. The phrase
"management is what managers do" occurs widely, suggesting the difficulty of defining
management, the shifting nature of definitions, and the connection of managerial practices
with the existence of a managerial cadre or class.
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One habit of thought regards management as equivalent to "business administration" and
thus excludes management in places outside commerce, as for example in charities and in
the public sector. More realistically, however, every organization must manage its work,
people, processes, technology, etc. in order to maximize its effectiveness. Nonetheless,
many people refer to university departments which teach management as "business
schools." Some institutions (such as the Harvard Business School) use that name while
others (such as the Yale School of Management) employ the more inclusive term
"management."
English speakers may also use the term "management" or "the management" as a
collective word describing the managers of an organization, for example of a corporation.
Historically this use of the term was often contrasted with the term "Labor" referring to
those being managed.
In for-profit work, management has as its primary function the satisfaction of a range of
stakeholders. This typically involves making a profit (for the shareholders), creating
valued products at a reasonable cost (for customers), and providing rewarding
employment opportunities (for employees). In nonprofit management, add the importance
of keeping the faith of donors. In most models of management/governance, shareholders
vote for the board of directors, and the board then hires senior management. Some
organizations have experimented with other methods (such as employee-voting models) of
selecting or reviewing managers; but this occurs only very rarely.
Historical development
Difficulties arise in tracing the history of management. Some see it (by definition) as a late
modern (in the sense of late modernity) conceptualization. On those terms it cannot have a
pre-modern history, only harbingers (such as stewards). Others, however, detect
management-like-thought back to Sumerian traders and to the builders of the pyramids of
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ancient Egypt. Slave-owners through the centuries faced the problems of
exploiting/motivating a dependent but sometimes unenthusiastic or recalcitrant workforce,
but many pre-industrial enterprises, given their small scale, did not feel compelled to face
the issues of management systematically. However, innovations such as the spread of
Arabic numerals (5th to 15th centuries) and the codification of double-entry book-keeping
(1494) provided tools for management assessment, planning and control.
Given the scale of most commercial operations and the lack of mechanized record-keeping
and recording before the industrial revolution, it made sense for most owners of
enterprises in those times to carry out management functions by and for themselves. But
with growing size and complexity of organizations, the split between owners (individuals,
industrial dynasties or groups of shareholders) and day-to-day managers (independent
specialists in planning and control) gradually became more common.
Importance of Management
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4. Establishes Sound Organization – No overlapping of efforts (smooth and
coordinated functions). To establish sound organizational structure is one of the
objective of management which is in tune with objective of organization and for
fulfillment of this, it establishes effective authority & responsibility relationship
i.e. who is accountable to whom, who can give instructions to whom, who are
superiors & who are subordinates. Management fills up various positions with
right persons, having right skills, training and qualification. All jobs should be
cleared to everyone.
5. Establishes Equilibrium – It enables the organization to survive in changing
environment. It keeps in touch with the changing environment. With the change is
external environment, the initial co-ordination of organization must be changed. So
it adapts organization to changing demand of market / changing needs of societies.
It is responsible for growth and survival of organization.
6. Essentials for Prosperity of Society – Efficient management leads to better
economical production which helps in turn to increase the welfare of people. Good
management makes a difficult task easier by avoiding wastage of scarce resource.
It improves standard of living. It increases the profit which is beneficial to business
and society will get maximum output at minimum cost by creating employment
opportunities which generate income in hands. Organization comes with new
products and researches beneficial for society.
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CHAPTER NO-02
COMPANY
PROFILE
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Company Background
The registered head office and factory located in Bhopal is spread over 8.0
acres and employs 520 qualified professionals and skilled workers.
Area Of Operations
Power Plant
· Combined cycle steam based and gas turbine based owner plants
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Petroleum refiner
LNG terminals
Petrochemical and chemical plants
Oil and gas fields
Off shore gas processing platform
CNG filling station
Electrical locomotive
Fertilizers plants
Metallurgical industry
Cement plants
Products
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and air cooled steam condensers are used all over the world for critical heat
transfer applications in process plants, refineries and gas fields.
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fins. Copper and stainless steel internal turbulators.
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Header Shop
The header welding shop has a series of boom welding machines to achieve
higher productivity and defect free welding. Combinations of SAW, TIG and
MAW techniques are employed depending upon the nature of weld joints.
GEI welders are qualified for fabrication of carbon steel, HIC, stainless steel,
alloy steel, duplex stainless steel and incolloy materials. A gang of radial
drilling machines is available to synchronise with the shop production output
Finning Shop:
GEI core strength is the manufacture of finned tubes in the widest range and
largest capacity. The machines available in the finning shop can produce
about 8 Km of finned tubes every day
Assembly Shop
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About 500 tubes bundles are turned out annually from the assembly shop
where the tube-to tube sheet welding is also performed.
Shop run tests such as noise, vibration power consumption and air flow test
are done on request. Alternatively, these are demonstrated at the site.
Quality Policy
Quality is ensured at all levels and at each stage starting from raw material
inspection in-
process checks and final assembly tests on the approved contractual quality
plan.
The entire process of receiving the enquiry till after sales service is
performed as per the established in house quality system in line with ISO
9001.
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CHAPTER NO-03
OBJECTI
VE
OF
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← OBJECTIVES OF THE SURVEY
←
PRIMARY OBJECTIVE:
Industry in Bhopal
2. To find out the satisfaction regards wages and facility of employees.
3. To analyze the strengths and weakness of employees in GEI Industry
in Bhopal
SECONDARY OBJECTIVE:
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CHAPTER NO-04
RESEARCH
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METHODOLOGY
RESEARCH METHODOLOGY
Meaning of Research
Research is defined as “a scientific & systematic search for pertinent
information on a specific topic”. Research is an art of scientific investigation.
Research is a systemized effort to gain new knowledge. It is a careful inquiry
especially through search for new facts in any branch of knowledge. The
search for knowledge through objective and systematic method of finding
solution to a problem is a research.
RESEARCH DESIGN
A research is the arrangement of the conditions for the collections and
analysis of the data in a manner that aims to combine relevance to the
research purpose with economy in procedure. In fact, the research is design is
the conceptual structure within which research is conducted; it constitutes the
blue print of the collection, measurement and analysis of the data. As search
the design includes an outline of what the researcher will do from writing the
hypothesis and its operational implication to the final analysis of data.
The design is such studies must be rigid and not flexible and most focus
attention on the following 2;
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Research Design can be categorized as:
TYPES OF RESEARCH
DESIGN
DATA COLLECTION
For any study there must be data for analysis purpose. Without data
there is no means of study. Data collection plays an important role in any
study. It can be collected from various sources. I have collected the data from
two sources which are given below:
1. Primary Data
• Personal Investigation
• Observation Method
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• Information from correspondents
• Information from superiors of the organization
2. Secondary Data
• Published Sources such as Journals, Government Reports, Newspapers
and Magazines etc.
• Unpublished Sources such as Company Internal reports prepare by
them given to their analyst & trainees for investigation.
• Websites like GEI Industry in Bhopal.com site, some other sites are
also searched to find data.
SCOPE OF THE STUDY
The scope of the study is very vital. Not only the Human Resource
department can use the facts and figures of the study but also all department
can take benefits from the findings of the study.
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Scope for the sales department
The sales department can have fairly good idea about their employees, that
they are satisfied or not.
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LIMITATIONS OF THE STUDY
However I shall try my best in collecting the relevant information for my
research report, yet there are always some problems faced by the researcher.
The prime difficulties which I face in collection of information are discussed
below:-
1. Short time period: The time period for carrying out the research was
5. Small area for research: The area for study was GEI Industry in
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CHAPTER NO-05
Data
Analysis
&
37
Interpretation
Q1 .Have you passed up at least once for a promotion in the past few
years?
Agree 27
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 27% of employees are agree on the point, 13% are neither agree nor
disagree,10% are disagree and rest 15% of employees are strongly disagree.
38
Q2. Have you spend parts of your day daydreaming about a better job?
Agree 20
Disagree 10
Strongly Disagree 25
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 20% of employees are strongly agree about the
point , 20% of employees are agree on the point, 25% are neither agree nor
disagree,10% are disagree and rest 25% of employees are strongly disagree.
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Q3. Have you find your job is repetitive and boring.?
Agree 20
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 20% of employees are agree on the point, 20% are neither agree nor
disagree,10% are disagree and rest 15% of employees are strongly disagree
40
Response No. of respondent %
Strongly agree 30
Agree 20
Disagree 25
Strongly Disagree 15
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 30% of employees are strongly agree about the
point , 20% of employees are agree on the point, 10% are neither agree nor
disagree,25% are disagree and rest 15% of employees are strongly disagree.
Q5. Do you feel your job has little impact on the success of the
company?
41
Response No. of respondent %
Strongly agree 30
Agree 30
Disagree 10
Strongly Disagree 20
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 30% of employees are strongly agree about the
point , 30% of employees are agree on the point, 10% are neither agree nor
disagree,10% are disagree and rest 20% of employees are strongly disagree.
Q6. Your attitude is increasingly bad toward your job, boss, and employer?
42
Response No. of respondent %
Strongly agree 35
Agree 27
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 27% of employees are agree on the point, 13% are neither agree nor
disagree,10% are disagree and rest 15% of employees are strongly disagree.
Q7. Are you giving resources which need to do successfully your job ?
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Strongly agree 25
Agree 25
Disagree 10
Strongly Disagree 30
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 25% of employees are strongly agree about the
point , 25% of employees are agree on the point, 10% are neither agree nor
disagree,10% are disagree and rest 30% of employees are strongly disagree.
44
Response No. of respondent %
Strongly agree 30
Agree 20
Disagree 10
Strongly Disagree 20
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 30% of employees are strongly agree about the
point , 20% of employees are agree on the point, 20% are neither agree nor
disagree,10% are disagree and rest 20% of employees are strongly disagree.
45
Q9.Have you received fair evaluation recently?
Response No. of respondent %
Strongly agree 30
Agree 20
Disagree 10
Strongly Disagree 20
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 30 % of employees are strongly agree about the
point , 20% of employees are agree on the point, 20% are neither agree nor
disagree,10% are disagree and rest 20% of employees are strongly disagree.
Q10. Have you feel as though your boss and employer have let you down?
46
Response No. of respondent %
Strongly agree 20
Agree 20
Disagree 10
Strongly Disagree 30
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 20 % employees are strongly agree about the point
, 20%of employees are agree on the point, 20% are neither agree nor
disagree,10% are disagree and rest 30% of employees are strongly disagree.
47
Response No. of respondent %
Strongly agree 35
Agree 25
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 25% of employees are agree on the point, 15% are neither agree nor
disagree,10% are disagree and rest 15% of employees are strongly disagree.
48
Response No. of respondent %
Strongly agree 30
Agree 20
Disagree 20
Strongly Disagree 15
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 30 of employees are strongly agree about the point
, 20%of employees are agree on the point, 15% are neither agree nor
disagree,20% are disagree and rest 15% of employees are strongly disagree.
Q13. Do you take live at weekends and days away from the job?
49
Strongly agree 20
Agree 15
Disagree 20
Strongly Disagree 20
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 20% of employees are strongly agree about the
point , 15% of employees are agree on the point, 25% are neither agree nor
disagree,20% are disagree and rest 20% of employees are strongly disagree.
Q14. Have you ever find that you feel negatively comparing your situation to
your peer?
50
Response No. of respondent %
Strongly agree 35
Agree 27
Disagree 13
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 27% of employees are agree on the point, 15% are neither agree nor
disagree,10% are disagree and rest 13% of employees are strongly disagree.
15. Have you feel your bad days at work outweigh the good ones?
Response No. of respondent %
51
Strongly agree 35
Agree 13
Disagree 27
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 13% of employees are agree on the point, 10% are neither agree nor
disagree,27% are disagree and rest 15% of employees are strongly disagree.
Q16. Have you experience a sensation of time standing still when you are at
work?
Response No. of respondent %
Strongly agree 35
52
Agree 27
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION:
Out of 50 Respondent that 35% of employees are strongly agree about the
point , 27% of employees are agree on the point, 13% are neither agree nor
disagree,10% are disagree and rest 15% of employees are strongly disagree.
17) Do you think that Employee are satisfied with the management in
GEI Industry?
Response No. of respondent %
Strongly agree 40
53
Agree 30
Disagree 15
Strongly disagree 10
45
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION-
Out of 50 respondent 40% respondent were strongly agree while 30% were
agree and only 05% were neither agree nor disagree and 15% respondent
were disagree and 10% were strongly disagree with the statement that
Employee are satisfied with the management in GEI Industry.
Agree 25
54
Neither agree nor disagree 10
Disagree 10
Strongly disagree 05
60
50
40
30
20
10
0
Storangly Agree N iether Disagree Strongly
Agree Agreeor Disagree
Disagree
INTERPRETATION-
Out of 50 respondent 50% were strongly agree while 25% were agree and
only 10% were neither agree nor disagree and 10% respondent were disagree
and 05% were strongly disagree with the statement that management helps in
Reduces Costs.
19)Do you Think that Management helps in Achieving Group Goals in GEI
Industry?
Response No. of respondent
Strongly agree 35
55
Agree 27
Disagree 10
Strongly Disagree 15
40
35
30
25
20
15
10
5
0
Storangly Agree Niether Disagree Strongly
Agree Agree or Disagree
Disagree
INTERPRETATION-
Out of 50 respondent 35% were strongly agree while 27% were agree and
only 13% were neither agree nor disagree and 10% respondent were disagree
and 15% were strongly disagree with the statement That Management helps in
Achieving Group Goals in GEI Industry.
56
CHAPTER NO-06
FINDINGS
FINDING
57
1. Employees are not completely satisfied with their job although their
salary is good enough.
2. Employees are not getting value to their work.
3. Most of employees think that they are not on their actual path.
4. Most of the employees think that the organization haven’t fulfill their
58
CHAPTER NO-07
SUGGESTI
ON
59
SUGGETIONS:-
To increase the job satisfaction level of the employees the company should
concentrate mainly on the incentive and reward structure rather than the
motivational session.
AREAS TO IMPROVING
←
←
←
60
CHAPTER NO-08
CONCLUSI
ON
61
CONCLUSION
It was really worth doing in this company as this project has raised my
knowledge, about various employee satisfaction & Management during
period of my project and giving an exposure towards corporate world.
62
CHAPTER NO-09
BIBLIOGRA
PHY
63
BIBLIOGRAPHY
BOOKS
WEBSITES
www.google.com
www.gei .com
www.hrmba .com
64
CHAPTER NO-10
ANNEXURE
65
QUESTIONNAIRE
NAME: ………………………………………….
DESIGNATION: ……………………………….
1. Have you been passed up at least once for a promotion in the past few
years?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
2. Have you spend parts of your day daydreaming about a better job?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
66
4. Have you feel mentally and/or physically exhausted at the end of a day
at work.?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
5. Have you feel that your job has little impact on the success of the
company?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
6. Have you behave an increasingly bad attitude toward your job, boss,
and employer .
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
67
7. Have you given the resources your need to successfully do my job?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
10. Have you feel as though your boss and employer let you down.
• Strongly Agree
• Agree
• Neither Agree nor Disagree
68
• Disagree
• Strongly Disagree
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
13. Do you take live for weekends and days away from the job ?
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
14. Have you find yourself negatively comparing your situation to your
peers.
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
69
15.Have you feel your bad days at work outweigh the good ones.
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
16. Have you often experience a sensation of time standing still when you
are at work?.
• Strongly Agree
• Agree
• Neither Agree nor Disagree
• Disagree
• Strongly Disagree
17)Do you think that Employee are satisfied with the management in GEI
Industry?
• Strongly agree
• Agree
• Neither agree nor disagree
• Disagree
• Strongly disagree
70
18) Do you think that management helps in Reduces Costs ?
• Strongly agree
• Agree
• Neither agree nor disagree
• Disagree
• Strongly disagree
19)Do you Think that Management helps in Achieving Group Goals in GEI
Industry?
• Strongly agree
• Agree
• Neither agree nor disagree
• Disagree
• Strongly Disagree
71