 cts of Houston Clinical Operation reporting to VP of Operation in Fort Myers, Florida

 Ensure adequate performance of all laboratory operations and procedures

 Initiate and monitor quality assurance programs for the laboratory; assure compliance with regulations
 Ensure the quality of service provided by laboratory departments meet the requirements of both internal
and external clients; ensure all internal and external requests are resolved and addressed
 Ensure Federal, State, and corporate standards, policies, and guidelines for the efficient management of the
laboratory are being followed
 Ensure quality control and compliance procedures are followed and QC reports are up to date
 Oversee, plan, and prepare for inspections in conjunction with Laboratory Supervisors
 Set department objectives and performance goals; monitors personnel and resource utilization on an
ongoing basis and makes adjustments in staffing to facilitate achievement of the goals and objectives
 Oversee in personnel management activities for laboratory departments and functional support groups;
selects and hires personnel; conduct and guide supervisors in selection interviews, hiring, motivation and
training staff
 Conduct and guide supervisors in performance appraisals, documenting deficiencies, developing plans for
improvement and counseling employees
 Monitor laboratory work performance to determine staff resources utilization; reviews monthly work
statistics and budget reports; establishes work performance standards and adjusts staffing levels as needed
 Evaluate and make determination on new laboratory equipment to stay abreast of new technology; assess
and selects vendors for material and services used by the department; evaluates various test methodology for
use in the laboratory departments
 Ensure that a safe working environment is maintained and that safe work practices are employed
 Maintains advanced knowledge of CAP/CLIA requirement and is knowledgeable with the specialty
requirements within those organizations for assigned discipline
 Accountable for the operation of a 24 hour function, including responding to emergencies, and attendance
at meetings outside of working hours as needed
 Develop and maintain finance aspects for laboratory departments; prepare, secure necessary approvals, and
manage operational and capital budgets; coordinates all purchases of supplies and capital equipment; direct
business practices to ensure timely, efficient, and accurate patient results; takes appropriate action to ensure
services are within budget guidelines

Laboratory Supervisor, Operations July 2013 – Dec 2015

NeoGenomics Laboratories, Houston, TX (Clarient, GE Healthcare)
 Directly responsible for Anatomic Pathology, Flow Cytometry and Accessioning departments operation in
Houston reporting to Director of Operation
 Plan, coordinate, and direct day-to-day laboratory operation
 Establish and maintain Quality Management System (QMS) including Quality Assurance (QA), Quality
Control (QC), Quality Improvement (QI), and Regulatory Affairs (RA)
 Initiate and monitor QC programs; assure compliance with regulations; monitor all quality metrics and
ensure timely resolution and/or follow up
 Responsible for selection, retention, and training of qualified laboratory personnel; ensure that laboratory
staffs are trained and compliant with SOP’s and skill checklists
 Resolve technical problems in accordance with established policies and procedures; remain available to
testing personnel at all times that tests are being performed to provide on-site telephone or electronic
consultation
 Assures that corrective actions are taken whenever test systems deviate from the department’s established
performance specifications
 Ensure that all personnel meet the regulatory requirements and have adequate knowledge of the test
systems for which they are responsible
 Prepare employees review, approve time and attendance records, maintain training files and performs other
administrative duties as required
 Monitor laboratory log books, specimen accession sheets, workflow drafts to ensure quality assurance of
specimens
 Develop and maintain detailed laboratory procedures manuel to meet accreditation and licensing
requirements; ensures departmental SOP’s accurately reflects the current process; update SOP’s as needed

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  Provide direct supervision of the laboratory operation and personnel performing high complexity testing
and reporting of test results by qualified technologists
 Maintain a physical asset management system by creating a management of change (MOC) process
including excess equipment management

Senior Medical Technologist, Pathology and Laboratory Medicine Nov 2011 – Jul 2013
UT MD Anderson Cancer Center, Houston, TX

 Continuous Standard Operating Procedure review for CAP compliance

 Design and upgrade laboratory panels as needed
 Laboratory Data Analysis
 CQI Project: Suggest Monitors for Flow’s CQI plan (Pre, Analytical and Post analytical monitors)
 Coordinator of laboratory process improvement projects
 Enter interpretive comments on laboratory cases
 Create and update Acquisition and Analysis templates with statistics
 Perform advanced instrument and/or new test evaluation to include test validation and laboratory procedure
 Consistently participate in Development of New Assays and be involved in troubleshooting current assays
 Perform cost analysis for new testing
 CAP Checklist maintenance and Mock CAP Inspection
 Perform and appropriately document corrective action for on-going Mock CAP Inspections
 Instructor for students, fellows, visitors and observers
 Training Coordinator of technical lab personnel including directing and overseeing competency testing

Medical Technologist, Pathology and Laboratory Medicine Aug 2007 – Nov 2011
UT MD Anderson Cancer Center, Houston, TX
 Operate, calibrate and troubleshoot laboratory instruments
 Instrument management including maintenance and troubleshooting
 Antibody inventory monitoring, compile ordering list and entry of usage into database
 Gate analysis and Marker sets on ambiguous populations for flow cytometry cases
 Document Problems and corrective action for all procedures and stations to meet CAP requirements
 Review procedures to match current practices in the lab
 Basic Pathologist Question Assistance
 Participate in root cause analysis project
 Equipment Inventory / Reconciliation
Laboratory Technician, Pathology and Laboratory Medicine Oct 2006 – Aug 2007
UT MD Anderson Cancer Center, Houston, TX
 Accession and process patient specimens for laboratory testing.
 Consistently established positive patient identification by visually reading all labels, tubes specimen
containers and documents to insure that information is identical