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1. A user tries to open a page on the web server at www.cisco.com. The user’s workstation does not have
destination IP address in order to encapsulate the request. Which network topology will provide the
services that are required to associate the name of the web server with an IP address?
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2. What measurement is commonly used to describe communication speed when

transferring data?

bps cps Hz MB

3. What type of message is sent to a specific group of hosts?

static unicast dynamic multicast broadcast

4. Which two automatic addressing assignments are supported by DHCP? (Choose


local server address

subnet mask

default gateway address

physical address of the recipient

physical address of the sender

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Refer to the exhibit. Which option correctly represents the encapsulation of a packet that is sent by Host1 to t
web server?

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6. What are two characteristics of a MAC address? (Choose two.)

It indicates the physical location of the host within the network.

It is dynamically assigned by a DHCP server.

It is displayed in HEX characters.

It is a physical address.

It is cable-based.

7. What is the purpose of TCP?

to manage data links and physical network transmissions

to specify the format of requests and responses that are exchanged between

the client and server to assign the logical address and encapsulate the request

into packets for routing to the destination to provide flow control and
acknowledgment of packets that are exchanged between the client and server

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TCP/IP data transmission between the source and destination host is de-encapsulated in four steps:

A. The TCP header is removed.

B. Bits are decoded and the destination MAC address is recognized.
C. The IP header is removed and the contents are passed to the next layer.
D. The Ethernet header and trailer are removed.

What is the correct sequence of these steps?

A, B, C, D

A, C, B, D

B, C, D, A

B, D, C, A
C, A, B, D
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9. Which statement correctly describes the function of ARP?

ARP is used by the switches on the network to build their MAC tables.

ARP is used by the routers on the network to build their routing tables.

ARP is used by hosts to resolve a host name to an IP address for the destination

ARP is used by hosts to resolve an IP address to a MAC address for the

destination host.

10. What is an ISP?

It is a standards body that develops cabling and wiring standards for


It is a protocol that establishes how computers within a local network


It is an organization that enables individuals and businesses to connect to the


It is a networking device that combines the functionality of several different

networking devices in one.

11. What is the function of CSMA/CA on a wireless Ethernet network?

to prevent collisions

to broadcast messages

to select the least congested channel

to establish an ACK between devices

12. What is an advantage of purchasing a custom-built computer?

It is beneficial for less knowledgeable consumers.

The waiting period for assembly is negligible.

The cost is lower compared to a computer that has been preassembled.

The user can specify high-performance components to meet specific needs.

13. A home user is looking for an ISP connection that provides high speed digital
transmission over regular phone lines. What ISP connection type should be used?




cell modem

cable modem

14. After attaching four PCs to the switch ports, configuring the SSID and setting
authentication properties for a small office network, a technician successfully tests
the connectivity of all PCs that are connected to the switch and WLAN. A firewall is
then configured on the device prior to connecting it to the Internet. What type of
network device includes all of the described features?


ISR router

firewall appliance

standalone wireless access point

15. What are two examples of peripheral output devices? (Choose two.)

barcode reader
digital camera

external DVD



16. Which network design layer provides hosts with initial connectivity to the





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Refer to the exhibit. Assume that the command output is from a wireless DHCP client that is
connected to a Linksys integrated router. What can be deduced from the output?
The DHCP configuration on the router needs to be verified.

The WEP key or SSID needs to be verified.

The wireless connection is operational.

The wireless NIC driver or the NIC itself needs to be reinstalled.

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18. Which portion of the packet does a router use to forward the packet to the

source IP address

user data

destination IP address

control information

destination MAC address

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19. Refer to the exhibit. If H4 sends a message to H1 and the destination MAC address is in the
MAC table for both Switch1 and Switch2, which host devices will receive the message?
only H1

hosts H1 and H4

all hosts that are connected to Switch1

all hosts that are connected to Switch1 and Switch2

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20. What advantage does a peer-to-peer network have over a client-server network?
It increases security.

It increases scalability.

It produces a higher performance for hosts.

It eliminates the need for centralized administration.

21. When are leased lines typically used?

when low bandwidth is required

for home and small business connectivity

when a dedicated digital data line is necessary

as a less expensive option to cable and DSL modem service

22. Which IP address type is intended for a specific host?





23. What is the default subnet mask for the IP address

24. How do ISPs obtain public IP addresses?

They create the addresses themselves.

They obtain the addresses from the home PCs.

They obtain the addresses from the Internet registry.

They obtain the addresses from the RFC.

25. Which three addresses belong to the category of private IP addresses? (Choose

26. What is the purpose of pop-up blocker software?

It detects and removes spyware.

It detects and removes viruses.

It prevents the display of advertisement windows.

It removes unwanted e-mail.

27. Which wireless protocol is used for encryption?


28. Which service will translate private internal IP addresses into Internet routable
public IP addresses?


29. Which type of network attack occurs when an unauthorized person tries to
persuade a user to share a network user ID and password?

brute force denial of service data manipulation social engineering

30. A network administrator is setting up an application filtering firewall. Company

security policy states that FTP sessions that are coming from the Internet and use
the standard FTP port must be blocked. Which TCP/UDP port must the administrator
block on the firewall to be in compliance?

21 23 53 80

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31.How does a DMZ enhance network security for an organization?
blocks viruses and spyware

restricts internal user access to prohibited Internet sites

allows external customer access to designated internal resources

removes suspicious attachments from incoming and outgoing e-mail

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32. Which statement is true about packet filtering?
It recognizes and filters specific types of attacks.

It permits access based on IP address.

It is performed from a host network device.

It translates an internal address or group of addresses into a public
address that is sent across the network.

33. Which picture

shows a USB port on
a PC?
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34. Which adapter card would be required for a PC to exchange information with other PCs on a

video card

sound card

internal modem

35. What type of computer would most likely use a docking station?

laptop server desktop mainframe workstation

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36. What two commands can be used to form a new binding if client information does not agree
with the DHCP client table? (Choose two.)
ipconfig /release

ipconfig /all

ipconfig /flushdns

ipconfig /renew

37. When would infrared be used to connect network devices?

when connecting multiple host devices to a wireless access point

when synchronizing a PC with a PDA that is in line of sight

when connecting a PC to a network switch that is located in another room

when updating two access points that are located in separate buildings

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38. Refer to the exhibit. What is a possible reason that the PC is unable to ping the default
gateway IP address?
The PC is on a different network than the default gateway.

A straight-through cable should be used to connect the switches.

A straight-through cable should be used to connect the PC to the switch.

Because the correct cable types are used for each segment, a bad cable could be the problem.
39. What is a weakness of WEP that is solved by WPA?

WEP is a proprietary standard whereas WPA is an open standard.

WEP keys are only 64 bits long whereas WPA keys are 128 bits long.

WEP uses the same key for every connection whereas WPA uses a different key
for each connection.

WEP uses a fixed length key for every connection whereas WPA uses a different
key length for each connection.

40. How does a crossover cable connect two routers?

It connects the pins that are used for receiving on one router to the pins that are
used for receiving on the other router.

It connects the pins that are used for transmitting on one router to the pins that
are used for receiving on the other router.

It disconnects the transmit pins and uses only the receive pins.

It uses the same pins for transmitting and receiving.

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41. Refer to the graphic. What is the purpose of assigning a Network Name of Academy?
It identifies the wireless LAN.

It translates IP addresses into easy-to-remember domain names.

It encrypts data between the wireless client and the access point.

It allows access to the AP configuration GUI by name rather than address.

It translates an internal address or group of addresses into an outside, public address.

42. A college network administrator is planning a wireless LAN to provide service in

the student lounge and outdoor patio. The requirements include a range of at least
80 meters and a speed of 30 Mb/s. Which wireless LAN standard meets these

802.11 802.11a 802.11b 802.11g

43. What is an advantage of selecting an operating system that has a GPL license
over one with a commercial license?

The GPL license-based operating system ensures that everyone can participate
in the enhancement of the product.

The GPL license-based operating system implements a structured development

life cycle.

The GPL license-based operating system prevents modification of the source


The GPL license-based operating system provides structured support.

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44. What is a characteristic of Bluetooth wireless technology?
It allows one-to-many connections.

It operates in the 5GHz radio frequency band.

It is unable to penetrate walls with a useable signal.

It can be used for communications beyond 100 meters.

45. What destination IP address does a DHCP client use to send the initial DHCP
Discover packet when looking for a DHCP server? the IP address of the default


46. Which two causes of networking problems are related to the physical layer?
(Choose two.)

damaged cables and connectors

incorrect addressing

incorrect subnet mask

overheated components

incorrect default gateway

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47. What two pieces of information should a help desk technician document while
troubleshooting connectivity issues with an end user? (Choose two.)
the CPU clock speed of the computer

the number of network jacks that are in the room

if the user can ping the default gateway address

if the word processing software is installed correctly

whether the PC uses dynamic or static IP addressing

48. Which troubleshooting technique can be used to quickly restore user

functionality without having to spend much time identifying the exact problem?

top-down bottom-up substitution trial and error

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49. Refer to the exhibit. The wired and wireless hosts can connect to each other but not to the
Internet. All cabling and interface indicator lights appear to be in order. What is the most
effective next step in a bottom-up troubleshooting process?
Verify DNS configurations

Verify the default gateway configurations

Verify that the wireless settings are correct

Verify that wired and wireless components are on the same network.
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50. In an attempt to verify connectivity, a user issues the ping command to a device that is
not on the local network. The ping is unsuccessful. What can be determined from this result?
The default gateway is misconfigured.

The patch cable on the host station is faulty.

The router between the host and destination is faulty.

Further troubleshooting will be required to reach a definite conclusion.

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