Outcomes - you can: Outcomes - you can: Outcomes - you can:
* Say what you do and where you are from* Talk about what companies do * Talk about your work and responsibilities * Ask about personal information * Talk about your company * Introduce yourself and others * Say hello & goodbye & introduce yoursel* Make polite requests * Express interest in conversations * Spell * Introduce yourseld and others * Talk about routine activities * Talk about company types and activities * Describe your job and the people you work with * Talk about projects * Ask about companies * Talk about work activities * Update and delegate tasks * Say numbers * Give phone numbers and spell games * Start and end phone calls * Book and order things by phone * Make and receive telephone calls * Talk about current activites * Talk about company location & building * Talk about company structure * Talk about your work-life balance * Ask for details about a workplace * Ask questions in the present simple * Talk about your likes and dislikes * Start and end a telephone call * Welcome visitors * Exchange contact details * Leave a telephone message ** Talk Present visual about newinformation. products and the stages in their * End conversations politely * Talk about technology development * Talk about past experiences * Talk about everyday activities * Talk about the development of products * Talk about services and systems * Ask questions in the present simple * Show interest * Explain how something works * Ask for and other offer helps * Give a report * Introduce information * Talk about job benefits and employment * Deal with documents & correspondence * Make comparisons procedures * Talk about a past event * Describe personal experiences * Talk about customer service * Say sorry * Delegate work * Get information * Explain and solve a problem * Discuss progress on projects * Make and chance arrangements * Order food in a restaurant or café * Talk about customer service * Start a conversation on the phone * Time expressions to talk about the past * Make comparisons * Talk about the future * Respond to complaints * Describe a trip * Manage customer feedback * Make general conversation * Ask for and give opinions * Talk about business travel * Describe departments & their responsibil* Talk about travel * Welcome visitors * Say where things are & give directions * Ask for travel information * Make and respond to offers using prepositions * Report to a company reception * Talk about work rules and regulations * Show a visitor round a company * Make small talk and develop a conversation * Talk about security in the workplace * Talk about professional qualities, skills * Talk about orders and deliveries * Explain and ask about changes and experience * Talk about the future * Introduce and respond to news * Talk about what you're doing now & tren* Make arrangements * Talk about change & consequences at wo * Tell the time * Make and respond to suggestions * Talk about working in teams * Arrange a meeting * Talk about sales and adversiting * Present and discuss plans * Talk about competition and how to be * Talk about adversiting laws * Encourage people competitive * Interrupt and avoid being interrupted * Talk about your future goals * Compare products & companies * Control the discussion in meetings * Talk about logistics and supply chains * Say prices * Talk about new initiatives * Place and handle orders * Compare and choose * Talk about innovative practices * Leave a voicemail message * Talk about teams & teamwork * Ask for clarification * Report problems or disagreements * Discuss problems * Give a formal presentation * Describe your place of work * Talk about present & future arrangement* Talk about corporate entertainment * Make suggestions and recommendations * Choose the best options * Talk about future possibilities * Link ideas * Respond to news * Give opinions * Talk about food and drink * Talk about work facilities * Talk about air travel * Make and respond to invitations and offers * Talk about decision-making * Check in at an airport * Talk about performance * Participate in a discussion * Talk about future plans * Talk about present and past performance * Be persuasive * Give reasons for actions * Say large and approximate numbers * Talk about future possibilities * Talk about money * Describe trends * Talk about innovative ideas * Book a hotel room & ask hotel services * Talk about global issues * Give a formal presentation * Talk about schedules * Make predictions * Respond to difficult questions & commen * Talk about recent past actions * Respond to ideas * Talk about extremes * Say when something happens using * Predict future trends * Talk about breakdowns and faults prepositions of time * Talk about managing time * Discuss problems and offer advice * Say dates * Speculate and discuss consequences * Check someone understands * Plan a schedule * Talk about time * Advise and recommend * Negotiate conditions * Talk about personal qualities * Talk about personal development & training * Appraise performance and set objectives * Give advice * Give feedback
* Say thank you and respond * Tell a story
* Show understanding and suggest solutions * Talk about past events * Talk about ambitions and career * Talk about achievements * Revise grammar and tenses * Report back on and evaluate research * Say goodbye * Generaliza * Give a personal presentation * Use contrasting language R CURSO.
Upper Intermediate Advanced
Outcomes - you can: Outcomes - you can:
* Talk about first impressions of companies * Describe cross-cultural experiences * Introduce yourself by email * Participate in informal meetings & report back * Make a follow-up call * Use tenses appropriately * Arrange to meet a business contact * Introduce yourself to a group * Exchange contact details * Talk about career paths and choices * Talk about your work and your company's * Manage the discussion in a meeting & activities * Talk about motivation at work share ideas * Make small talk * Express attitudes to the past * Exit a conversation politely * Get your point across * Use questions to find out information & develop * Talk about working practices conversation * Talk about managing projects * Give a formal presentation * Give an update in a meeting * Speculate about future changes * Make and respond to suggestions * Show understanding * Catch up with colleagues * Talk about different kinds of risk * Update on current projects and activities * Take part in a teleconference * Talk about ideas an innovations * Reference appropriately * Present an idea, product or service * Establish rapport and show interest * Thank someone and respond to thanks * Talk about team relationship * Talk about present , past and future ability * Deal with conflict in negotiations * Talk about customer service * Add emphasis appropriately * Deal with customers * Respond to feedback * Reassure and symphatize with colleagues * Discuss factors for success * Use direct and indirect questions to deal with customers * Solve problems and brainstorm ideas * Talk about ethnical business during meetings * Explain plans & arrangements * Use adverbs to qualify attitudes appropriately * Invite and recommend * Use vague language * Respond to spontaneous initiations * Talk about training and learning * Talk about the future * Use communication strategies on the phone * Talk about personality & decision making * Use participle clauses and "the future in * Participate in a decision - making meeting past" appropriately * Talk about social plans * Express dissatisfaction * Talk about improving services & facilities * Talk about employer / employee expectations * Talk about outsourcing * Give an impromptu presentation * Present factual information * Use questions effectively * Apologize and respond to apologies * Deal with difficult questions * Talk about a law or regulation in your country * Talk about resources * Talk about changing jobs * Discuss options & reach decisions in meetings * Talk about ways of keeping staff * Use conditionals effectively * Negotiate solutions * Deal with misunderstandings * Make & respond to quick requests * Talk about leadership styles * Negotiate a temporary secondment * Give a briefing on change at a meeting * Talk about starting up a new business * Use the passive to depersonalize and distance * Ask about someone's work and life yourself from information * Ask a favour * Express personal views * Avoid saying 'no' * Talk about values * Talk about recent activities and results * Reach an agreement in a negotiation * Talk about communications * Use inversion for emphasis and formality * Explain procedures * Raise a difficult point * Take part in a teleconference * Talk about persuasion * Deal with situations on the phone * Give a presentation to sell an idea * Talk about obligations at work * Use discourse marker's appropriately * Give guidelines * Give and respond to compliments * Talk about change * Present future plans * Be negative diplomatically * Talk about future activities & developments * Talk about the probability of things taking place * Talk about numbers and trends * Ask for and explain factual and numerical information * Talk about news at work * Report what someone has said * Talk about cultural differences * Recount past events * Give an explanation * Talk about films, TV and books * Talk about past events in your life * Talk about staff appraisals * Discuss & evaluate performance at work * Make people feel relaxed * Talk about hypothetical past events * Point out alternative courses of action * Talk about taking a career break * Present a personal case * Talk about taking time off * Review your situation at work