DEP SPECIFICATION

HUMAN FACTORS ENGINEERING IN PROJECTS

Copyright Shell Group of Companies. No reproduction or networking permitted without license from Shell. Not for resale

DEP 30.00.60.10-Gen.

February 2015

DESIGN AND ENGINEERING PRACTICE

© 2015 Shell Group of companies

All rights reserved. No part of this document may be reproduced, stored in a retrieval system, published or transmitted, in any form or by any means, without the prior
written permission of the copyright owner or Shell Global Solutions International BV.

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PREFACE

DEP (Design and Engineering Practice) publications reflect the views, at the time of publication, of Shell Global
Solutions International B.V. (Shell GSI) and, in some cases, of other Shell Companies.
These views are based on the experience acquired during involvement with the design, construction, operation and
maintenance of processing units and facilities. Where deemed appropriate DEPs are based on, or reference
international, regional, national and industry standards.
The objective is to set the standard for good design and engineering practice to be applied by Shell companies in oil and
gas production, oil refining, gas handling, gasification, chemical processing, or any other such facility, and thereby to
help achieve maximum technical and economic benefit from standardization.
The information set forth in these publications is provided to Shell companies for their consideration and decision to
implement. This is of particular importance where DEPs may not cover every requirement or diversity of condition at
each locality. The system of DEPs is expected to be sufficiently flex ble to allow individual Operating Units to adapt the
information set forth in DEPs to their own environment and requirements.
When Contractors or Manufacturers/Suppliers use DEPs, they shall be solely responsible for such use, including the
quality of their work and the attainment of the required design and engineering standards. In particular, for those
requirements not specifically covered, the Principal will typically expect them to follow those design and engineering
practices that will achieve at least the same level of integrity as reflected in the DEPs. If in doubt, the Contractor or
Manufacturer/Supplier shall, without detracting from his own responsibility, consult the Principal.
The right to obtain and to use DEPs is restricted, and is typically granted by Shell GSI (and in some cases by other Shell
Companies) under a Service Agreement or a License Agreement. This right is granted primarily to Shell companies and
other companies receiving technical advice and services from Shell GSI or another Shell Company. Consequently, three
categories of users of DEPs can be distinguished:
1) Operating Units having a Service Agreement with Shell GSI or another Shell Company. The use of DEPs by
these Operating Units is subject in all respects to the terms and conditions of the relevant Service Agreement.
2) Other parties who are authorised to use DEPs subject to appropriate contractual arrangements (whether as part
of a Service Agreement or otherwise).
3) Contractors/subcontractors and Manufacturers/Suppliers under a contract with users referred to under 1) or 2)
which requires that tenders for projects, materials supplied or - generally - work performed on behalf of the said
users comply with the relevant standards.
Subject to any particular terms and conditions as may be set forth in specific agreements with users, Shell GSI disclaims
any liability of whatsoever nature for any damage (including injury or death) suffered by any company or person
whomsoever as a result of or in connection with the use, application or implementation of any DEP, combination of
DEPs or any part thereof, even if it is wholly or partly caused by negligence on the part of Shell GSI or other Shell
Company. The benefit of this disclaimer shall inure in all respects to Shell GSI and/or any Shell Company, or companies
affiliated to these companies, that may issue DEPs or advise or require the use of DEPs.
Without prejudice to any specific terms in respect of confidentiality under relevant contractual arrangements, DEPs shall
not, without the prior written consent of Shell GSI, be disclosed by users to any company or person whomsoever and
the DEPs shall be used exclusively for the purpose for which they have been provided to the user. They shall be
returned after use, including any copies which shall only be made by users with the express prior written consent of
Shell GSI. The copyright of DEPs vests in Shell Group of companies. Users shall arrange for DEPs to be held in safe
custody and Shell GSI may at any time require information satisfactory to them in order to ascertain how users
implement this requirement.
All administrative queries should be directed to the DEP Administrator in Shell GSI.

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TABLE OF CONTENTS
1. INTRODUCTION ........................................................................................................ 4
1.1 SCOPE ....................................................................................................................... 4
1.2 DISTRIBUTION, INTENDED USE AND REGULATORY CONSIDERATIONS ......... 4
1.3 DEFINITIONS ............................................................................................................. 4
1.4 CROSS REFERENCES.............................................................................................. 6
1.5 SUMMARY OF MAIN CHANGES ............................................................................... 6
1.6 COMMENTS ON THIS DEP ....................................................................................... 6
1.7 DUAL UNITS ............................................................................................................... 6
1.8 NON NORMATIVE TEXT (COMMENTARY) .............................................................. 6
2. HFE PROCESS .......................................................................................................... 7
2.1 ASSESS PHASE ........................................................................................................ 7
2.2 SELECT PHASE ......................................................................................................... 7
2.3 DEFINE PHASE .......................................................................................................... 8
2.4 EXECUTE PHASE ...................................................................................................... 9
3. RESPONSIBILITIES................................................................................................. 10
3.1 GENERAL ................................................................................................................. 10
3.2 HFE AUTHORISED PERSON .................................................................................. 10
3.3 HFE TECHNICAL AUTHORITY ............................................................................... 10
3.4 PRINCIPAL HFE RESPONSIBILITIES..................................................................... 10
4. REFERENCES ......................................................................................................... 12
5. BIBLIOGRAPHY ...................................................................................................... 12

APPENDICES
APPENDIX A GUIDANCE ON THE REQUIRED CONTENT FOR AN ENGINEERING
CONTRACTOR HFE PLAN ............................................................................ 13
APPENDIX B GUIDANCE ON THE REQUIRED CONTENT OF A PLAN FOR HFE
VERIFICATION DURING CONSTRUCTION .................................................. 14
APPENDIX C COMPETENCY AND TRAINING REQUIREMENTS OF HFE
AUTHORISED PERSON ................................................................................. 16

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1. INTRODUCTION

1.1 SCOPE
This DEP specifies requirements and gives recommendations for the application of
Human Factors Engineering (HFE) in capital projects that have to comply with the
Opportunity Realisation Standard (ORS). Projects not covered by the ORS (i.e., those
with a capital value of less than USD 100 Million, or not considered to have “unusual”
risk), should contact their local Shell Health HFE resource or the Health Project Owner
(HPO) regarding the HFE Screening and implementation of a HFE Strategy, if needed.
This is a revision of the DEP of the same number dated February 2011; see (1.5)
regarding the changes.

1.2 DISTRIBUTION, INTENDED USE AND REGULATORY CONSIDERATIONS

Unless otherwise authorised by Shell GSI, the distribution of this DEP is confined to Shell
companies and, where necessary, to Contractors and Manufacturers/Suppliers nominated
by them. Any authorised access to DEPs does not for that reason constitute an
authorization to any documents, data or information to which the DEPs may refer.
This DEP is intended for use on all capital projects that are required to comply with the
Opportunity Realisation Standard (ORS) and Shell Group HSSE & SP Control Framework.
This DEP may also be applied in other situations.
When DEPs are applied, a Management of Change (MOC) process shall be implemented;
this is of particular importance when existing facilities are to be modified.
If national and/or local regulations exist in which some of the requirements may be more
stringent than in this DEP, the Contractor shall determine by careful scrutiny which of the
requirements are the more stringent and which combination of requirements will be
acceptable with regard to the safety, environmental, economic and legal aspects. In all
cases the Contractor shall inform the Principal of any deviation from the requirements of
this DEP which is considered to be necessary in order to comply with national and/or local
regulations. The Principal may then negotiate with the Authorities concerned, the objective
being to obtain agreement to follow this DEP as closely as possible.

1.3 DEFINITIONS
1.3.1 General definitions
The Contractor is the party that carries out all or part of the design, engineering,
procurement, construction, commissioning or management of a project or operation of a
facility. The Principal may undertake all or part of the duties of the Contractor.
The Manufacturer/Supplier is the party that manufactures or supplies equipment and
services to perform the duties specified by the Contractor.
The Principal is the party that initiates the project and ultimately pays for it. The Principal
may also include an agent or consultant authorised to act for, and on behalf of, the
Principal.
The word shall indicates a requirement.
The word should indicates a recommendation.
1.3.2 Specific definitions

Term Definition
Health The role of the HPO is to manage the delivery of the Project Health Plan
Project through co-ordination, management, engagement and delegation of tasks.
Owner The HPO is normally identified from among the Principal’s Health team
members within the country where the project/facility is planned to be
constructed.

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Term Definition
Human A multidisciplinary science that focuses on the interaction between the
Factors human and the work system in order to design human-machine interactions
Engineering that optimise human and system performance.
[ISO 6385]
HFE Strategy The Principal’s governing document or plan for ensuring HFE integration
into project activities, including actions defining the programme of work to
be conducted during DEFINE and EXECUTE phases of a capital project.
The Strategy should be derived from the HFE Screening performed during
SELECT phase, if the results indicate it is needed.
HFE Plan Contractor plan, derived from the HFE Strategy, that defines their
programme of HFE work required to be conducted during the project
DEFINE and EXECUTE phase.
HFE As defined in the HSSE Control Framework - a person authorised and
Authorised assigned responsibility to perform work in accordance with HFE
Person Procedures. An HFE Authorised Person has proficiency assured at skill
level (see Appendix C for a definition of skill level HFE competence
requirements).
HFE The individual assigned as Technical Authority for HFE on the project under
Technical the Shell Manual of Authorities or Discipline Control and Assurance
Authority Framework (DCAF). This is the project appointed equivalent of the HFE
Authorised SME.

1.3.3 Abbreviations

Term Definition
ALARP As Low as Reasonably Practicable
BDEP Basic Design & Engineering Package
BFD/BOD Basis for/of Design
DAM Discipline Authorities Manual
DCAF Discipline Controls and Assurance Framework
DEP Design & Engineering Practice
EPC Engineering, Procurement and Construction
FEED Front End Engineering Design
FPD Flawless Project Delivery
HFE Human Factors Engineering
HMI Human-Machine Interface
HPO Health Project Owner
ISO International Standards Organisation
O&M Operate and Maintain
ORS Opportunity Realisation Standard
PSSR/PSUA Pre Start-Up Safety Review/Pre-Start-Up Audit
SME Subject Matter Expert
TA Technical Authority

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1.4 CROSS REFERENCES

Where cross-references to other parts of this DEP are made, the referenced section or
clause number is shown in brackets ( ). Other documents referenced by this DEP are
listed in (4).

1.5 SUMMARY OF MAIN CHANGES

This DEP is a full revision of the DEP of the same number dated September 2011. The
following are the main, non-editorial changes.

Section/Clause Change
Entire DEP Reflects experience and feedback from application of HFE on
projects since 2011
Entire DEP Improved alignment with DCAF controls and processes
Entire DEP Simplifies competency requirements and resourcing of those
responsible for executing HFE scope of work and providing technical
assurance

1.6 COMMENTS ON THIS DEP

Comments on this DEP may be submitted to the Administrator using one of the following
options:

Shell DEPs Online Enter the Shell DEPs Online system at

(Users with access to
Shell DEPs Online)
https://www.shelldeps.com
Select a DEP and then go to the details screen for
that DEP.
Click on the “Give feedback” link, fill in the online
form and submit.

DEP Feedback System Enter comments directly in the DEP Feedback

(Users with access to System which is accessible from the Technical
Shell Wide Web) Standards Portal http://sww.shell.com/standards.
Select “Submit DEP Feedback”, fill in the online
form and submit.

DEP Standard Form Use DEP Standard Form 00.00.05.80-Gen. to

(Other users) record feedback and email the form to the
Administrator at standards@shell.com.

Feedback that has been registered in the DEP Feedback System by using one of the
above options will be reviewed by the DEP Custodian for potential improvements to the
DEP.

1.7 DUAL UNITS

This DEP contains both the International System (SI) units, as well as the corresponding
US Customary (USC) units, which are given following the SI units in brackets. When
agreed by the Principal, the indicated USC values/units may be used.

1.8 NON NORMATIVE TEXT (COMMENTARY)

Text shown in italic style in this DEP indicates text that is non-normative and is provided
as explanation or background information only.
Non-normative text is normally indented slightly to the right of the relevant DEP clause.

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2. HFE PROCESS
1. HFE shall be initiated in the ASSESS phase of projects. Figure 1 gives an overview
of the HFE Activities in each of the ASSESS, SELECT, DEFINE and EXECUTE
phase of the project lifecycle for ORS projects.

Initial HFE Conduct HFE Conduct HFE Validate HFE in

engagement Screening and Studies design
prepare HFE
Strategy

1 2 3 4
Key Questions

Has HFE been Has the HFE Are HFE design Does the design
incorporated into Strategy been requirements meet HFE
project plans and approved? included in standards and
budget? relevant project requirements?
documentation?

Figure 1 Overview of Principal’s HFE activities by project lifecycle phase

2.1 ASSESS PHASE

2.1.1 Initial HFE engagement
1. The Front-End Development Manager (FEDM), Project Manager (or delegate),
involving the Project HSSE&SP Authorised Person, shall contact the relevant HPO
and HFE TA during project ASSESS phase to engage on the project scope and
ensure that HFE Screening is included in the HSSE activity plan and health plan for
SELECT phase. Budget for ensuring HFE resourcing throughout the remaining
phases of the project shall also be considered.
2.1.2 HFE input to project HSSE&SP or other documentation
1. The project HSSE Activity Plan, Health Plan and other relevant DCAF controls for
SELECT phase shall include the HFE Screening as a planned activity.

2.2 SELECT PHASE

2.2.1 HFE Screening and HFE Strategy
1. A HFE Screening shall be conducted during the SELECT phase of the project as
required by the HFE Section of the Health Manual in the HSSE&SP Control
Framework.
a. The HFE TA, or delegate, shall facilitate the HFE Screening.
b. The project manager, or delegate, shall arrange for project resources to
support the HFE Screening.
2. If the HFE Screening results show that a HFE Strategy is needed, the HFE TA, or
delegate, shall produce a project HFE Strategy. The HFE Strategy shall include:
a. Which of the other HFE DEPs in the 30.00.60.XX-Gen. series shall be
applied to the project

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b. Identification of the key HFE design studies and HFE assurance activities
required in the current and subsequent phases of the project.
c. Defining the HFE resourcing and organizational requirements necessary to
ensure effective implementation of HFE in the current and subsequent
phases of the project.
3. The HFE Strategy shall be included by reference in the Basis for Design (BfD) as
well as the Health Plan for the Project.
4. If it is deemed that no value will be added by applying HFE, the HFE TA or delegate,
will provide a minuted record of the Screening formally stating that a HFE Strategy is
not required.
2.2.2 Technical standards selection
1. The Project Manager, or delegate, shall contact the HFE TA or refer to the HFE
Strategy if available, to identify the relevant HFE design standards to be adopted
during the Selection of Engineering Design Standards (DCAF ID 236).
2.2.3 Engineering Contractor HFE Plan for DEFINE
1. When specified in the HFE Strategy, the requirement for preparing an Engineering
Contractor HFE Plan shall be included in the contractual documents for a DEFINE
phase Contractor.
2. The HFE Plan shall be submitted for approval to the Principal within four weeks after
contract award. Guidance on the required content for such a HFE Plan is provided in
(Appendix A).

2.3 DEFINE PHASE

2.3.1 Revise HFE sections of project HSSE & SP and other documentation
1. The project HSSE Activity Plan, Health and Quality Plan and other relevant DCAF
controls shall be revised to reflect the HFE Strategy of the project.
2.3.2 HFE design studies
1. HFE design studies identified in the project HFE Strategy to be conducted during
DEFINE phase shall be completed.
Example studies/activities include but are not limited to Valve Criticality Analysis, Task
Requirements Analysis, Materials Handling Study, Control Room and HMI studies as
well the human factors review of the ALARP Demonstration Report (DCAF ID 383).
2. HFE requirements identified through these studies shall be incorporated into the
relevant project documentation; (i.e. project, equipment and procurement
specifications, etc.).
2.3.3 HFE design verification
1. The DEFINE phase design shall be reviewed as appropriate to ensure HFE
requirements are being met.
2.3.4 Human reliability ALARP review
1. For projects where a design ALARP demonstration report (Design HSSE&SP Case)
is required, DEP 30.00.60.19-Gen. shall be adopted as part of the HFE Strategy, and
the activities required for the DEFINE phase, executed.
2.3.5 HFE DEFINE close-out report
1. At the end of DEFINE phase, the project should verify and then record that all
DEFINE phase HFE scope of work and action items have either been completed or
closed, or are included in the HFE Plan for completion during the EXECUTE phase.

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2.3.6 Engineering Contractor HFE Plan for EXECUTE

1. The requirement for an Engineering Contractor HFE Plan shall be included in tender
documentation. The HFE Plan produced by the Engineering Contractors, as part of
their bid package for the EXECUTE phase, shall define the Contractor’s HFE scope
of work and the roles, responsibilities and reporting.
2. The Engineering Contractor HFE Plan shall be based on the HFE Strategy and HFE
scope of work derived from the DEFINE phase studies or incomplete DEFINE phase
as indicated in the relevant action tracking registers. The HFE Plan shall be
submitted for approval to the Principal within four weeks after the start of the
EXECUTE Phase. Guidance on the required content for such a HFE Plan is provided
in (Appendix A).

2.4 EXECUTE PHASE

2.4.1 HFE design studies
1. The HFE design studies identified in the project HFE Strategy, and any new actions
identified through the HFE studies conducted during the DEFINE phase, shall be
completed.
2.4.2 HFE design verification
1. The design shall be reviewed to verify that the design complies with the project HFE
Standards as defined in the project Technical Standards Selection Report, and any
HFE requirements identified through HFE studies conducted in DEFINE and
EXECUTE phases have been satisfied.
2.4.3 HFE construction verification
1. A plan for verifying HFE compliance during construction shall be produced. This can
be done in conjunction with the Flawless Project Delivery program (FPD).
Irrespective of whether the verification is led by HFE or FPD the plan should specify
the HFE quality control activities to be conducted during the construction phase.
2. The plan shall be produced as early as practical during the EXECUTE phase, so that
it can be included in construction contracts. Guidance on the content of such a HFE
Plan for Construction is provided in (Appendix B).
2.4.4 Support to ALARP demonstrations
1. Activities required by DEP 30.00.60.19-Gen. – Design for Human Reliability for the
EXECUTE phase, to support the Design and Operations ALARP demonstration
reports, shall be conducted.
2.4.5 HFE in PSSR/PSUAs
1. HFE shall be included as a subject in the pre start-up safety review or the pre-start-
up audits, as appropriate. This shall validate that construction of the facility has met
the HFE design requirements, and has not introduced new HFE risks.
2.4.6 Project HFE close-out report
1. A documented demonstration of the implementation of the project HFE Strategy shall
be prepared and should be included in the Project Close-out Report (See PG 12b).

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3. RESPONSIBILITIES

3.1 GENERAL
1. The HFE roles and responsibilities as identified in the project HFE Strategy shall be
implemented. This shall include ensuring the appropriate HFE competence is
available within the project team as well as appropriate integration of HFE work
scope with other project disciplines or initiatives.

3.2 HFE AUTHORISED PERSON

1. This individual shall be provided or contracted by the project at the start of DEFINE
to represent the Principal by ensuring the HFE Strategy is implemented, as well as
providing technical support and quality assurance of the Engineering Contractor’s
HFE effort, including approval of their HFE deliverables.
2. Deliverables produced by the HFE Authorised Person on the project shall be
approved by the HFE TA. Guidance on the competency requirements of the HFE
Authorised Person is provided in (Appendix C).

3.3 HFE TECHNICAL AUTHORITY

1. Technical Authority for HFE lies within the Shell Health discipline; thus an individual
shall be appointed from the Shell Health HFE team or from the Discipline Authorities
Manual (DAM) to support the project. This individual has responsibility for the overall
Quality Assurance of the project’s implementation of the HFE Strategy.

3.4 PRINCIPAL HFE RESPONSIBILITIES

1. Responsibilities for executing and supporting the Principal’s HFE activities shall be
allocated to project members as identified in Table 1.

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Table 1 Principal HFE responsibilities

HSSE HFE
Project Authorised
Project Phase HFE TA Authorised HPO
Manager ++ Person
Person

ASSESS
2.1.1 Initial HFE engagement
EXE CON SUP CON

2.1.2 HFE input to Project HSSE

& SP or other documentation
CON EXE SUP

SELECT
2.2.1. Conduct HFE Screening
and draft HFE Strategy if APP EXE* SUP CHK
needed
2.2.2 Technical Standards
Selection
APP CON EXE CHK

2.2.3 Engineering Contractor

HFE Plan for DEFINE in APP CON EXE
contract documents

DEFINE
2.3.1 Revise project HSSE&SP
and other documentation APP EXE CON EXE

2. 3.2 HFE Design Studies §

CON APP EXE
¥
2.3.3 HFE Design Verification APP CON EXE
2.3.4 Human Reliability ALARP ŧ
Review
CON APP EXE

2.3.5 HFE DEFINE Close-out CON APP EXE CHK

2.3.6 Engineering Contractor
HFE Plan for EXECUTE in APP CON EXE CON
contract documents

EXECUTE
§
2.4.1 HFE Design Studies CON APP EXE
¥
2.4.2 HFE Design Verification APP CON EXE
2.4.3 HFE Construction
Verification
APP CON EXE

2.4.4 Support to ALARP ŧ

Demonstration
SUP CON APP EXE

2.4.5 HFE in PSSR/PSUA’s SUP EXE CON CON CHK

2.4.6 Project HFE Close-Out
Report
APP EXE CON SUP CHK

++
NOTES: Must be an appropriate HSSE&SP TA
* To be approved by the Authorised HFE SME as per the HSSE&SP CF
§
Includes approving Contractor HFE Deliverables
¥
HFE technical deviations to be approved by HFE TA
ŧ
Refer to DEP 30.00.60.19-Gen.
Key:
EXE = Execute; APP = Approve; CHK = Check and verify results; CON = Consult; SUP = Support

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4. REFERENCES
In this DEP, reference is made to the following publications:
NOTES: 1. Unless specifically designated by date, the latest edition of each publication shall be used,
together with any amendments/supplements/revisions thereto.
2. The DEPs and most referenced external standards are available to Shell staff on the SWW
(Shell Wide Web) at http://sww.shell.com/standards/.

SHELL STANDARDS
DEP feedback form DEP 00.00.05.80-Gen.
Human Factors Engineering – Design for Human Reliability DEP 30.00.60.19-Gen.
Shell HSSE & SP Control Framework, HSSE Commitment and HSSE & SP Control
Policy Framework
http://sww.manuals.shell.com/HSSE/
HSSE & SP CF - Glossary of Terms
Discipline Controls and Assurance Framework (DCAF) DCAF ID 236
Technical Standards Selection Report
Discipline Controls and Assurance Framework (DCAF) DCAF ID 238
Basic Design & Engineering Package BDEP
Discipline Controls and Assurance Framework (DCAF) DCAF ID 383
ALARP Demonstration Report
http://sww-dcaftool.shell.com/DCAF/content/home.aspx

Capital Project Close-out Report, Project Guide 12b: PG 12b

https://eu015-
sp.shell.com/sites/IPMS/Lists/IPMS%20Images/Standards%20and%20Guides.htm

Royal Dutch Shell Opportunity Realisation Standards ORS

INTERNATIONAL STANDARDS
Ergonomic principles in the design of work systems ISO 6385:2004

5. BIBLIOGRAPHY
NOTE: The following documents are for information only and do not form an integral part of this DEP.

Human Factors Engineering - Valves DEP 30.00.60.13-Gen.

Human Factors Engineering – Control Room Design DEP 30.00.60.15-Gen.
Human Factors Engineering – Human machine interface Design for DEP 30.00.60.16-Gen.
Situation Awareness
Human Factors Engineering – Design & Procurement of DEP 30.00.60.18-Gen.
Skid Packaged Units
Human Factors Engineering – Workspace Design DEP 30.00.60.20-Gen.
Human Factors Engineering – Labelling of Facilities, Equipment DEP 30.00.60.21-Gen.
and Piping

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APPENDIX A GUIDANCE ON THE REQUIRED CONTENT FOR AN ENGINEERING

CONTRACTOR HFE PLAN
1. If responsibility for executing activities included in the HFE Strategy for the project for
the DEFINE and/or EXECUTE phases are transferred to an Engineering Contractor,
then the work programme requirements should be based on the HFE work
programme contained in the HFE Strategy. This HFE Strategy should be included in
the contract scope of work.
2. The scope of work must include the delivery of a HFE Plan specifying the HFE
activities to be conducted, including the roles (i.e. HFE Authorised Person, or an
HFE focal point), responsibilities and reporting that will be put in place. This is to
ensure that the Engineering Contractor has interpreted the requirements correctly
and have the appropriate organizational structure and competent HFE resources to
be able to execute effectively. Guidance on the typical content of such a HFE Plan
should be provided to the Engineering Contractor, as well as the minimum
competence requirements of their HFE resource(s) (Appendix C). The HFE Plan
shall be submitted to the Principal within four weeks after contract award.
3. Projects should customize the example below to suit what will work best for their
particular context when applicable.
Here is an example of the possible content for such a FEED or Engineering Contractor
HFE Plan. There will always be projects specific factors (project phase, contracting
arrangements etc.) that will require special consideration.
a. Summary of plan
b. Aim/Objective of HFE – explanation for readers not familiar with HFE
c. Reference to project HFE Strategy – ensure activities are consistent
d. Organization to include competency, roles and responsibilities of HFE
personnel and cost, time and resourcing allocated to HFE
e. HFE concerns or risks specific to project – how will these be addressed in,
e.g., studies, reviews, or workshops
f. Activities (minimum)
i. Awareness training for project personnel and Suppliers, as necessary
ii. Standards dissemination and preparation of working aids
iii. HFE design studies as defined by project HFE Strategy
iv. Design support and compliance verification
v. ALARP demonstration support
vi. Other discipline participation and support
vii. Document review
viii. Tracking and completion of HFE actions
ix. Preparation of HFE Plan to include HFE quality control activities to be
conducted during EXECUTE phase and the roles, responsibilities and
reporting, including those of sub-Contractors and Suppliers, that shall
be put in place.
x. PSSR or PSUA participation
xi. Close out report summarizing work to date, identified and managed
risks
g. Technical assurance process and authority

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APPENDIX B GUIDANCE ON THE REQUIRED CONTENT OF A PLAN FOR HFE

VERIFICATION DURING CONSTRUCTION
The purpose of the HFE construction plan is to ensure that the HFE design intent is
assured throughout the construction phase and is not compromised by decisions
made to meet conflicting construction requirements.
1. The HFE organizational arrangements for implementation of the HFE Plan for
Construction must be identified in the plan. This should include ensuring that the
appropriate HFE competence is available within the project team or any other
individuals responsible for HFE activities during construction.
2. The Principal is responsible for confirming the appointment of the HFE Authorised
Person and the HFE Technical Authority (TA) for the construction phase.
3. Responsibilities for executing and supporting the HFE activities identified in the plan
should be allocated to construction team (including construction Contractor)
members as appropriate.
4. Typically, the HFE Plan for construction should include the following elements:
a. Specifications for application of HFE by Contractors
i. The plan should include the list of HFE designs standards or
specifications referenced in the project HFE Strategy or project’s
standards baseline as appropriate for the construction phase.
ii. If no HFE design requirements were included in the Technical
Standards Selection Report, the Contractor shall determine with the
support of a HFE TA, whether HFE specifications or requirements
should be introduced for application by construction Contractors.
b. HFE competency training
i. The HFE plan for construction should include details regarding the
HFE competency training to be presented to construction staff.
ii. This may include, but is not limited to the following:
• HFE orientation training for all construction workers coming to site
(Part of Orientation of Workers coming to site);
• HFE in construction awareness training to all construction
personnel, down to and including Field Supervisors. This should
include flawless surveillance, as well as OR team members as
appropriate.
c. HFE verification and validation
i. The HFE plan for construction should include details regarding HFE
verification and validation activities during the construction phase.
ii. It can be combined with Flawless Project Delivery (FPD) O&M
surveillance activities, when deemed practical, but should include as a
minimum:
• Who will be conducting the HFE walk downs, inspections or
surveillance activities, as well as HFE competency required
• Frequency of activities
• Details of checklist(s) or recording form(s) to be provided as tool
for HFE walk downs, inspections or surveillance activities
• Design and installation details to be made available as tools to
those responsible for surveillance or inspection activities, e.g.,
3D CAD model, drawings, etc.

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d. HFE action log

i. HFE non-compliances or punch list items raised during HFE walk
downs or FPD (O&M) surveillance rounds should be recorded in an
action log, or punch list data base, as part of the overall punch list item
control, or whatever work process or procedure is being followed
during construction for dealing with Non Conformance Reports.
ii. The plan should include who will be responsible for inputting, editing
and maintaining data in the HFE action log or punch list data base.
e. HFE non-compliance issues
i. The plan shall include or reference an appropriate work process for
dealing with HFE non-compliances or punch list items raised during
HFE walk downs or FPD (O&M) surveillance rounds, as well as
obtaining the necessary approvals from the project HFE TA.
f. HFE in construction report
i. The plan should include the requirement for a HFE in the construction
report to be prepared by the HFE Authorised Person at the end of the
construction phase.
ii. This report should cover the following items and serve as input to the
overall HFE Close-out report for the project:

Competence Did the construction team have access to adequate resource

in terms of HFE competent people? Were steps taken to
ensure appropriate HFE awareness among construction
staff?
Implementation Did the construction team effectively implement the agreed
HFE Plan for Construction? Were technical HFE
deviations/variances or non-compliances approved by the
appropriate HFE TA?
Actions Have all HFE actions raised or HFE punch list items, been
completed or closed?
Remaining Risks Are there significant HFE risks that have not been reduced to
an acceptable level and that may require additional
organisational controls?

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APPENDIX C COMPETENCY AND TRAINING REQUIREMENTS OF HFE AUTHORISED

PERSON

C.1 COMPETENCY
1. In order for the HFE Authorised Person to represent the Principal, the individual shall
have HFE competency at skilled level. The HFE Authorised Person shall be able to
consistently carry out HFE activities to the required standard, i.e.:
a. Able to perform satisfactorily the majority of HFE activities,
b. Able to translate HFE guidelines and standards into practical actions,
c. Able to solve imaginatively common HFE technical and/or operational
problems,
d. Able to guide and advise others on technical and/or operational aspects of
HFE.

C.2 MINIMUM TRAINING REQUIREMENTS (ALSO FOR CONTRACTOR HFE

RESOURCES)
1. The minimum professional training requirements for the HFE Authorised Person are
the equivalent to Certified Ergonomics Associate (CEA) of the USA Board of
Certification in Professional Ergonomics, the European Ergonomist of the Centre for
Registration of European Ergonomists (CREE), or a suitable equivalent, and 3 years
relative industry experience.
2. This individual shall be assessed by the HFE TA for the project as having sufficient
technical knowledge and being capable of producing quality HFE deliverables.

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