Paper T5

Managing People and Systems

Mock Examination - December 2009 Examinations

Section A - contains 12 Multiple choice Questions

Section B - contains 5 questions

All questions are compulsory. Marks are allocated in the parenthesis

Time allowed: 2 hours

Examiner: M.Nageb

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Section A - Multiple Choice Questions - All Questions are compulsory
( Write your answer on your answer Script)

1. Which of the following is unlikely to be the purpose behind the

theft of information from a company?
(a) Monetary Value
(b) To obtain competitive advantage
(c) Acquisition of patented information
(d) Pure nuisance value

Answer:

2 Which three of the following statements are supported by

Henry Mintzberg’s model of managerial roles?
(a) Managerial work is disjointed and discontinuous
(b) Mangers prefer formal reports to informal, verbal
information
(c) Management cannot be a science or a profession
(d) Mangers are reflective, systematic planners
(e) Managers have routine duties to perform as juniors do

Answer:

3Who suggested that motivation is driven by expectancy and desire?

(a) Herzberg
(b) Vroom
(c) Adams
(d) Maslow

Answer:

4You have been asked by a subordinate to distinguish between a

group and a random collection of people. In your reply, you mention
three of the following factors below. Which is the one you eave
out?
(a) The members work in the same geographic location
(b) A group has a sense of identity
(c) A group has purpose and leadership
(d) There is loyalty to the group norms

Answer:

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5A group of people who are not in the same geographical location, but
work together using information and communication technology (ICT)
to share data and hold meeting is called a__________ team. Which of
the following words most appropriately fills the gap?
(a) Project
(b) Virtual
(c) Multi- skilled
(d) Multi-disciplinary

Answer:

6Which of the following expressions best describes good

management information?
(a) Reliable, planned, historical
(b) None of the above
(c) Recorded, timely, up to date
(d) Reliable, timely, relevant
(e) Cheap, internal, relevant

Answer:

7Which of the following controls contributes to assurance that

goods cannot be dispatched without being invoiced?

I Authority limits for approval of sales invoices

II Segregation between dispatch and invoice personnel
III Pre-numbered dispatch notes checked for items missing in the
sequence
IV Physical security over the warehouse and exits

(a) Controls I, III and IV

(b) Controls II and III
(c) Controls II, III and IV
(d) Controls III and IV

Answer:

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 8 The Treasury department of an organization might be involved
in all but one of the following areas. Which one would it not be
involved in?
(a) Investing surplus funds
(b) Producing budgets
(c) Financial management of projects
(d) Raising funds

Answer:

9The Management Accounting department of an organization is

likely to look at all but one of the following areas. Which one would
it not be involved in?
(a) Budgets
(b) Project appraisal
(c) Credit control
(d) Job costing

Answer:

10 Which of the following is not one of the learning styles postulated

by Honey and Mumford?:

a) Theorist
b) Reflector
c) Assimilator
d) Activist
e) Pragmatist

Answer:

11Which of the following is one of the three planning levels?

a) Divisional planning
b) Functional planning
c) Operational planning
d) Resource planning

Answer

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12 Which of the following structures is best placed to address the
need for co-ordination in very complex situations?

a) Functional
b) Divisional
c) Matrix
d) Geographical

Answer

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Section B

Answer All Questions

1 a Define the nature of an organisation and its

environment 7 marks
b Identify the main categories of stakeholder in a
large public company, and for each of them explain briefly
the nature of their 'stake'. 7 marks
14 marks

2 What are the differences between Mechanistic and

organic structures?
14marks

3 List and describe the stages of management planning

14 marks

4 a Describe the main risks of error or fraud within a

payroll system 7 marks
b Suggest controls that could be applied to prevent
or detect errors and fraud in the payroll system 7 marks
14 marks

5 a List and describe five types of working hazards.

10 marks
b How would you overcome these working hazards.
10 marks
20 marks

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