DANTE EDWARD GREEN

33 Bellhurst way
Nottingham, MD, 21236
Dagre27@morgan.edu
443-392-0809

OBJECTIVE Interested in obtaining a career focused on utilizing my

interpersonal/leadership skills, combined with technology, conflict
resolution, and my criminal justice education. Would do well with asset
protection, fraud detection, Loss prevention, Time Adherence, and IT help
desk or trouble shooting.

EDUCATION MORGAN STATE UNIVERSITY

Major: Computer Science (bridging with CCBC)

Fall 2014 - Present

GPA: 3.4

COMMUNITY COLLEGE OF BALTIMORE COUNTY

Major: Criminal Justice (bridging with MSU)

June 2018 - Present

PERRY HALL HIGH SCHOOL,

High School Diploma, May 2014

GPA 3.3

Awards:

 Honor Roll
 Distinguished Honor Roll
 Honor Roll While Captain of a Sport

SKILLS &  Microsoft Office (Excel, Powerpoint, and Word)

ABILITIES  Computer Science (Python & C++)
 Criminal Justice (LAW)
 Money Handling, Sharp attention to detail
 Exceptional multi-tasking skills
 Goal Oriented, self-starter
 Critical thinker
 WORK THE CONTACT CENTER (TCC)
EXPERIENCE Work Force Management
Mar. 2017 - Present

 Adherence monitor
 Complete SL/ARS
 Apart of WFM()
 Create schedules
 Keep and maintain documents
 Receive Calls (customers)

ENTERPRISE CAR RENTAL

SERVICE & TRANSPORT (PT)
JAN. 2017 – PRESENT
 Vehicle and Customer Transport
 Customer service
 Financial handling
 Adjust to customer flow
 Maintain visual product presentation
 Financial and credit data handling

MORGAN UNIVERSITY ADMISSIONS

WORK STUDY
FEB. 2015—FEB. 2016
 Filing official documents
 Aid at the front desk
 Phone and computer representative
 Financial data handling
 Conduct day to day administrative tasks
 Completed tasks in a timely manner
 Assist and train team members

SPRINT
GREETER
JUNE 2012—AUG. 2014
 Provide customer service
 Adjust to customer flow
 Maintain visual product presentation
 Sell plans
I was able to effectively improve customer experience and increase
sales with the knowledge I gained of how to properly solve problems
and make knowledgeable decisions. With each and every customer, I
was able to build a positive relationship and help them accordingly due
to my knowledge and familiarity of my workplace.
 IKEA
OVERNIGHT SHIPMENTS

 Receive Merchandise
 Assist and train team members
 Maintain Safety standards
 Maintain the visual quality and cleanliness of the store

LEADERSHIP SILVER BULLETS RECREATION [ BASKETBALL CAPTAIN] [APRIL

2010—MAY 2014]
VOLUNTEER

 Assisted and leaded children, ages 5-7, in learning basic

techniques.

REFERENCES FURNISHED UPON REQUEST