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SPECIAL EDUCATION
Insurance and Risk Management
I hereby declare that the project work entitled “Study on market share of
different insurance companies in india ” submitted to the IISE is a record of an
original work done by me under the guidance of Mr. Tarun Bose, Faculty
Member, and this project work has not performed the basis for the award of any
degree or diploma/associate/fellowship and similar project if any.
Date:
Signature:
ACKNOWLEDGEMENT
Insurance in India refers to the market for insurance in India which covers both
the public and private sector organisations. It is listed in the Constitution of
India in the Seventh Schedule as a Union List subject, meaning it can only be
legislated by the Central government.
The insurance sector has gone through a number of phases by allowing private
companies to solicit insurance and also allowing foreign direct investment. India
allowed private companies in insurance sector in 2000, setting a limit on FDI to
26%, which was increased to 49% in 2014. However, the largest life-insurance
company in India, Life Insurance Corporation of India is still owned by the
government and carries a sovereign guarantee for all insurance policies issued by
it.
History
In India, insurance has a deep-rooted history. Insurance in various forms has been
mentioned in the writings of Manu (Manusmrithi), Yagnavalkya (Dharmashastra)
and Kautilya(Arthashastra). The fundamental basis of the historical reference to
insurance in these ancient Indian texts is the same i.e. pooling of resources that
could be re-distributed in times of calamities such as fire, floods, epidemics and
famine. The early references to Insurance in these texts have reference to marine
trade loans and carriers' contracts.
Insurance in its current form has its history dating back until 1818, when Oriental
Life Insurance Company was started by Anita Bhavsar in Kolkata to cater to the
needs of European community. The pre-independence era in India saw
discrimination between the lives of foreigners (English) and Indians with higher
premiums being charged for the latter. In 1870, Bombay Mutual Life Assurance
Society became the first Indian insurer.
At the dawn of the twentieth century, many insurance companies were founded. In
the year 1912, the Life Insurance Companies Act and the Provident Fund Act were
passed to regulate the insurance business. The Life Insurance Companies Act, 1912
made it necessary that the premium-rate tables and periodical valuations of
companies should be certified by an actuary. However, the disparity still existed as
discrimination between Indian and foreign companies. The oldest existing
insurance company in India is the National Insurance Company , which was
founded in 1906, and is still in business.
The Government of India issued an Ordinance on 19 January 1956 nationalising
the Life Insurance sector and Life Insurance Corporation came into existence in the
same year. The Life Insurance Corporation (LIC) absorbed 154 Indian, 16 non-
Indian insurers as also 75 provident societies—245 Indian and foreign insurers in
all. In 1972 with the General Insurance Business (Nationalisation) Act was passed
by the Indian Parliament, and consequently, General Insurance business was
nationalized with effect from 1 January 1973. 107 insurers were amalgamated and
grouped into four companies, namely National Insurance Company Ltd., the New
India Assurance Company Ltd., the Oriental Insurance Company Ltd and the
United India Insurance Company Ltd. The General Insurance Corporation of India
was incorporated as a company in 1971 and it commence business on 1 January
1973.
The LIC had monopoly till the late 90s when the Insurance sector was reopened to
the private sector. Before that, the industry consisted of only two state insurers:
Life Insurers (Life Insurance Corporation of India, LIC) and General Insurers
(General Insurance Corporation of India, GIC). GIC had four subsidiary
companies. With effect from December 2000, these subsidiaries have been de-
linked from the parent company and were set up as independent insurance
companies: Oriental Insurance Company Limited, New India Assurance Company
Limited, National Insurance Company Limited and United India Insurance
Company Limited.
Industry structure
By 2012 Indian Insurance is a US$72 billion industry. However, only two million
people (0.2% of the total population of 1 billion) are covered under Mediclaim.
With more and more private companies in the sector, this situation is expected to
change. ECGC, ESIC and AIC provide insurance services for niche markets. So,
their scope is limited by legislation but enjoy some special powers. The majority of
Western Countries have state run medical systems so have less need for medical
insurance. In the UK, for example, the corporate cover of employees, when added
to the individual purchase of coverage gives approximately 11-12% of the
population on cover due largely to usage of the state financed National Health
Service (NHS), whereas in developed nations with a more limited state system,
like USA, about 75% of the total population are covered under some insurance
scheme.
Insurance Repository
On 16 September 2013, IRDA launched 'Insurance Repository' services in India. It
is a unique concept and first to be introduced in India. This system enables policy
holders to buy and keep insurance policies in dematerialized or electronic form.
Policy holders can hold all their insurance policies in an electronic format in a
single account called electronic insurance account (eIA). Insurance Regulatory and
Development Authority of India has issued licenses to five entities to act as
Insurance Repository:
CDSL Insurance Repository Limited ( CDSL IR ) , SHCIL Projects Limited Karvy
Insurance repository Limited NSDL Database Management Limited CAMS
Repository Services Limited
Legal structure
The insurance sector went through a full circle of phases from being unregulated to
completely regulated and then currently being partly deregulated. It is governed by
a number of acts.
The Insurance Act of 1938 was the first legislation governing all forms of
insurance to provide strict state control over insurance business. Life insurance in
India was completely nationalized on 19 January 1956, through the Life Insurance
Corporation Act. All 245 insurance companies operating then in the country were
merged into one entity, the Life Insurance Corporation of India.
The General Insurance Business Act of 1972 was enacted to nationalise about 100
general insurance companies then and subsequently merging them into four
companies. All the companies were amalgamated into National Insurance, New
India Assurance, Oriental Insurance and United India Insurance, which were
headquartered in each of the four metropolitan cities.Until 1999, there were no
private insurance companies in India. The government then introduced the
Insurance Regulatory and Development Authority Act in 1999, thereby de-
regulating the insurance sector and allowing private companies. Furthermore,
foreign investment was also allowed and capped at 26% holding in the Indian
insurance companies.
In 2006, the Actuaries Act was passed by parliament to give the profession
statutory status on par with Chartered Accountants, Notaries, Cost & Works
Accountants, Advocates, Architects and Company Secretaries.A minimum capital
of US$80 million(Rs.400 Crore) is required by legislation to set up an insurance
business.
Authorities
The primary regulator for insurance in India is the Insurance Regulatory and
Development Authority of India (IRDAI) which was established in 1999 under the
government legislation called the Insurance Regulatory and Development
Authority Act, 1999. The industry recognises examinations conducted by the IAI
(for 280 actuaries), III (for 2.2 million retail agents, 361 brokers, 175 bancassurers,
125 corporate agents and 29third-party administrators) and IIISLA (for 8,200
surveyors and loss assessors). There are 9 licensed Web aggregators. TAC is the
sole data repository for the non-life industry. IBAI gives voice to brokers while GI
Council and LI Council are platforms for insurers. AIGIEA, AIIEA, AIIEF,
AILICEF, AILIEA, FLICOA, GIEAIA, GIEU and NFIFWI cater to the employees
of the insurers. In addition, there are a dozen Ombudsman offices to address client
grievances.
Insurance education
A number of institutions provide specialist education for the insurance industry,
these include;
Bennett Coleman and Co. Ltd (BCCL), the media conglomerate with
multiple publications in several languages across India, is set to buy Religare
Enterprises Ltd’s entire 44 per cent stake in life insurance joint venture
Aegon Religare Life Insurance Co. Ltd. The foreign partner Aegon is set to
increase its stake in the joint venture from 26 per cent to 49 per cent,
following government’s reform measure allowing the increase in stake
holding by foreign companies in the insurance sector.
GIC Re and 11 other non-life insurers have jointly formed the India Nuclear
Insurance Pool with a capacity of Rs 1,500 crore (US$ 220.08 million) and
will provide the risk transfer mechanism to the operators and suppliers under
the CLND Act.
State Bank of India has announced that BNP Paribas Cardif is keen to
increase its stake in SBI Life Insurance from 26 per cent to 36 per cent.
Once the foreign joint venture partner increases its stake to 36 per cent,
SBI’s stake in SBI Life will get diluted to 64 per cent.
Government Initiatives
The Government of India has taken a number of initiatives to boost the insurance
industry. Some of them are as follows:
The Union Budget of 2016-17 has made the following provisions for the
Insurance Sector:
Road Ahead
India's insurable population is anticipated to touch 750 million in 2020, with
life expectancy reaching 74 years. Furthermore, life insurance is projected to
comprise 35 per cent of total savings by the end of this decade, as against 26 per
cent in 2009-10.
The future looks promising for the life insurance industry with several changes in
regulatory framework which will lead to further change in the way the industry
conducts its business and engages with its customers.
Demographic factors such as growing middle class, young insurable population
and growing awareness of the need for protection and retirement planning will
support the growth of Indian life insurance.
Exchange Rate Used: INR 1 = US$ 0.0148 as on July 11, 2016
Indian Insurance Market
The insurance industry of India consists of 47 insurance companies of which 23 are
in life insurance business and 24 are non-life insurers. Among the life insurers,
Life Insurance Corporation (LIC) is the sole public sector company.
Out of 24 non-life insurance companies, there are six public sector insurers, which
include two specialised insurers namely Agriculture Insurance Company Ltd for
Crop Insurance and Export Credit Guarantee Corporation of India for Credit
Insurance. Moreover, there are 5 private sector insurers are registered to
underwrite policies exclusively in Health, Personal Accident and Travel insurance
segments. They are Star Health and Allied Insurance Company Ltd, Apollo
Munich Health Insurance Company Ltd, Max Bupa Health Insurance Company
Ltd, Religare Health Insurance Company Ltd and Cigna TTK Health Insurance
Company Ltd.
Insurance Laws (Amendment) Act, 2015 provides for enhancement of the Foreign
Investment Cap in an Indian Insurance Company from 26% to an Explicitly
Composite Limit of 49% with the safeguard of Indian Ownership and Control.
2015-16 2014-15
Life Insurance Business
Performance: Public Private Public Private
Sector Sector Sector Sector
Premium Underwritten (Rs in
239667.65 88433.49 236942.30 77340.90
Crores)
New Policies Issued (in Lakhs) 201.71 57.37 345.12 63.60
Number of Offices 4877 6156 4839 6193
Benefits Paid (Rs in Crores) 144125 67054 158081 58380
Individual Death Claims (Number
755901 121927 760334 125027
of Policies)
Individual Death Claims Amount
9055.18 2733.49 8475.26 2385.33
Paid (Rs in Crores)
Group Death Claims (Number of
273794 192989 267296 158682
lives)
Group Death Claims Amount
2037.27 1483.55 1882.83 1222.25
Paid (Rs in Crores)
Individual Death Claims (Figures
98.19 89.40 98.14 88.31
in per cent of policies)
Group Death Claims (Figures in
99.64 91.20 99.65 90.45
per cent of lives covered)
No. of Grievances reported
80944 198048 85284 289336
during the year
Grievances resolved during the
80944 193119 85828 288836
year
Grievance Resolved (in percent) 100.00 97.51 100.64 99.83
2015-16 2014-15
Non-Life Insurance Business
Performance: Public Private Public Private
Sector Sector Sector Sector
Premium Underwritten (Rs in
42549.48 35090.09 38599.71 32010.30
Crores)
New Policies Issued (in Lakhs) 677.82 504.97 600.06 424.47
Number of Offices 8207 2200 7869 2003
Net Incurred Claims (Rs in
31567.75 19430.46 27817.96 17874.11
Crores)
Number of Grievances reported
15860 44828 17658 45677
during the year
Grievances Resolved During the
16105 43318 18083 45653
Year
Grievance Resolved (in percent) 101.54 96.63 102.40 99.95
Stand 2015-16
Alone
Health 2014-15
Insurance
Companies
Net earned U/W Net Gross Net U/W Net
Gross Direct premium(Rs Profit / incurred Direct earned Profit / incurred
Premium (Rs in in Crores) Loss claim Premium premium(Rs Loss claim
Crores) (Rs in ratio (Rs in in Crores) (Rs in ratio
Crores) Crores) Crores)
1 2 3 4 5 6 7 8
Star Health Loss
and Allied 1017 N.A. 63.96% 675 147 67.21%
1469 1091
Insurance
Apollo Loss
Munich 655 N.A. 60.03% 543 85 65.59%
803
Health 692
Insurance
Max Bupa Loss
Health 372 315 N.A. 55.16% 238 158 59.07%
309
Insurance
Religare N.A. Loss
Health 275 154 61.13% N.A. 94 79.92%
152
Insurance
Cigna TTK Loss
Health 21 6 N.A. 64.33% N.A. 62.74 N.A.
.34
Insurance
Specialised 2015-16
Insurer in 2014-15
Agriculture
1 2 3 4 5 6 7 8
2015-16
Specialised
2013-14
Insurer in
export
credit
insurance
1 6 7 8
2 3 4 5
Export loss Profit
Credit 1019 291.91 114% 907 61.86 82.22%
Guarantee
1362 1304
Corporation
of India
Limited
INDUSTRY STATISTICS
“Private life insurers recorded a double digit year-on-year growth of 17.8% in
weighted new business premium collections in the period April to June 2015.
While the state-owned insurer LIC witnessed a fall of 8.9%, the industry recorded
a modest overall growth of 2% for the quarter.”
Industry new business performance
w
As per statistics released by the IRDAI, life insurance industry in India collected
weighted new business premiums of over INR99 billion in the first three months of
FY2015-16, representing a growth of 2.0% over the corresponding period in
FY2014-15.
State-owned LIC witnessed a fall of 8.9% in its weighted new business premium
collections in the first three months of FY2015-16, resulting in its market share
declining from 59.1% to 52.7% corresponding to the same period in FY2014-15.
LIC recorded a decline in individual business by 11.9% and a marginal growth of
0.9% in group business. Despite registering a decline in weighted new business
premium collections, LIC witnessed a year-on-year rise of 17.2% in its unweighted
new business premium collections on the back of a significant rise in single
premium business by 35.3%. Weighted new business premiums are calculated as
10% of single premium and 100% of regular new business premiums.
Private life insurers maintained their strong performance from the recently
concluded financial year and recorded a double digit growth of 17.8% in their
weighted new business premium collections in the first quarter of FY2015-16,
resulting in a corresponding rise in their overall market share from 40.9% to
47.3%. Private players recorded a growth in both individual and group business of
14.2% and 27.4% respectively, and an increase of 43.8% and 16.5% in single and
regular premium collections, respectively.
The relative shift in market shares of LIC and private insurers can be attributed to
the absence of unit-linked plans from LIC’s product offerings until the end of first
quarter, while private sector, reportedly, recorded a rise in unit-linked sales on the
back of upsurge in stock markets.
With an impressive growth of 40.5% in weighted new business premiums, ICICI
Prudential Life has retained its position as the market leader among private life
insurers in first quarter of FY2015-16. All private life insurers amongst the top 10
in terms of weighted new business premium collections, recorded a positive
growth in their new business volumes during the first quarter of FY2015-16 with
the exception of Reliance Life and Max Life. Reliance Lifewitnessed a steep fall
in its year-on-year weighted new business premium collections of 49.5% and
moved down from second to seventh rank. On the other hand, Star Union Dai-ichi
Lifehas made its entry into the top 10 private insurers, moving up from fourteenth
to ninth rank, riding on an eight-fold rise in its regular premium group business.
Buoyed by the strong performance in the first quarter, the life insurance industry
has expressed optimism with a number of companies making press statements
indicating double digit planned new business growth for the year.
Expenses of private life insurers
Expenses of life insurers have received increased attention recently with ongoing
deliberations among industry participants on the appropriate limit for expenses of
management. Further, increasing attention is being paid to allocation of total
company expenses by line of business, as expenses allocated to participating
business are directly shared with the policyholders. High expense ratios remain a
general concern for the industry as most players continue to experience expense
over-runs relative to long term expense loadings allowed for in pricing despite
nearly a decade and a half since privatisation. Nevertheless, the overall expense
ratio for the life insurance industry (excluding Aviva Life and Sahara Life) has
come down from 18.7% for FY2013-14 to 16.3% for FY2014-15 as concerted
efforts are being made towards expense rationalization. The chart below represents
the operating expense ratios of private life insurers for FY2014-15. The expense
ratio is expressed as a percentage of total operating expenses relating to the
insurance business over the total premiums. Besides the expense ratios, the chart
also illustrates the size of the insurer in terms of total premium income through the
relative bubble size and the primary distribution channel for individual business
adopted by the company through the horizontal axis.
Click image to enlarge
A comparison of the expense ratios for FY2014-15 with those for FY2013-14,
reported in ourIndia Market Life Insurance Update, Edition 56, shows that each of
the top five private life insurers, in terms of total premium collection, have
witnessed an improvement in their expense ratios during the year. SBI Life notably
has the lowest expense ratio among all private players with 9.5%, nearly same as
that of the state-owned insurer, LIC. DHFL Pramerica Life has managed to
substantially reduce its expense ratio by around 40% in absolute terms. Among
other notable movements since the prior year, expense ratio of Bharti AXA
Life also reduced by 9.4% while that of Shriram Life increased by 9.9% during
FY2014-15. While the above analysis pertains to overall expense ratios, the
following chart provides an indication of allocation of expenses by line of business
for private life insurers where such information is available. Notably, expense ratio
for participating business are higher than the overall company level expense ratio
for four out of six insurers covered in the analysis.
Click image to enlarge
The life insurance density of India was 9.1 percent in the year 2000-01 when the
private sector was opened up. It increased to 52.2 percent in 2009- 10.India’s life
insurance density is very low as compared to the developed countries and
developing countries, inspite of India being the second most populous country in
the world. This shows that there is much scope for life insurance sector to develop
in India. The life insurance penetration of India was 2.15 percent in the year 2000-
01when the private sector was opened up.. It increased to 4.90 percent in 2009-
10.Since opening up of Indian Insurance sector for private participation, India has
reported an increase in both life insurance density and penetration. But compared
to UK, France, South Korea, Japan and South Africa, India is way behind. Among
developing countries it stands second to South Africa. There is much scope for the
life insurance sector to develop in India. The prediction of new business and total
premium for both private and public sector life insurance companies in India for
the year 2015 also shows an upward trend which signifies that there is a lot of
scope for life insurance business in India. 147 For over a century, the United States
has been the largest economy in the world but major developments have taken
place in the world economy since then, leading to the shift of focus from the US
and the rich countries of Europe to the two Asian giants India and China.
Economic experts and various studies conducted across the globe envisage India
and China to rule the world in the 21st century. India, which is now the fourth
largest economy in terms of purchasing power parity, may overtake Japan and
become third major economic power within 10 years. Life insurance will grow
very rapidly over the next decades in India. The major drivers include sound
economic fundamentals, a rising middle-income class, an improving regulatory
framework and rising risk awareness.
Bibliography