PRASHANT MOREY Microsoft Certified Professional ID: 6445913

C/o. Dr. Satish Diwase

Plot No.20, Near M.S.E.B Office, Dubey Nagar, Hudkeshwar Road
Nagpur, Maharashtra 440034
Mob: +91-7387612299
Email: prashant5682@gmail.com

Careers Overview

Nine years of experience in the IT industry. Over four years of experience as Desktop Support Administrator,
Two years’ experience as Service Desk System Administrator (Server & Client management) & Remote Support
Engineer.

Skills and Knowledge

Application Microsoft Office 2013/2010/2007/2003, ERP, Pay Roll Application, Library Application

Hardware/ Devices IBM Servers XSeries, Desktop & Laptops, Cisco Router and Switches, Cyberoam Firewall
25ia and 50 ia, VOIP, VC, IBM LTO 5 Server Tape.

Technical Excellent technical skills, Logical approach to problem solving and issue resolution,
Excellent interpersonal & influencing skills, Flexibility to adapt to a new Environment,
Exposure to Hardware, Software & Application related areas.

Network Internet, WAN, LAN, Lease Line

Mailing Microsoft Outlook 2003, 2007, 2010, Exchange, Webmail.

Database Microsoft SQL Server 2008, 2005 and 2000 & Client. Microsoft Access, Tally Server &
Client.

Utilities Remote Administrator (RDP), Team viewer, VNC Server & Clients.
Work Experience

Infimetrics Info Solutions Pvt. Ltd, Nagpur

System Administrator (Oct. 2014 to till date)
 Installing and Managing Windows Server 2008 R2 and Active Directory Services.
 Experience in troubleshooting of DNS, DHCP and other IP conflict problems.
 Take the ownership of the tickets and work towards the resolution.
 Configuration, Deployment and Maintenance of End User Devices.
 End user Hardware and Application Support.
 Real time monitoring and network management using IBM Netcool Network Management tool.
 Hands on Knowledge/experience in installing, configuring, and troubleshooting of Cisco Routers
 Installing and Maintaining SQL Server database (Microsoft SQL Server 2005, 2008).
 Lease Line Support and Maintenance.
 Experience in configuration Voice over IP (VOIP).

GIF Technologies Pvt. Ltd – Nagpur

Sr. Service Engineer. (Sep. 2005 to July 2014)
 Installing Windows 2008/2003 server and Active Directory Services, DNS, DHCP on IBM X Series
206 and IBM System x3200 M2 Server.
 Installing & Managing CYBEROAM Firewall Security.
 Configuring and Maintaining Polycom HD Telepresence and Videoconferencing.
 Configuring IIS 6.0 & Web Based Application Development Settings on Server.
 Manage Symantec End point Protection Antivirus Server & Clients.
 Installing and Configuring VSS and TFS.
 Managing Domain Users, File Sharing and Permissions.
 LAN installation and trouble shooting.
 Installing and Maintaining SQL Server database (Microsoft SQL Server 2005, 2008).
 Microsoft SQL Server Database Backup & Restore.
 User support on software and hardware
 Technical Support for Online Issues.
 Live Application Backup as well as Database Backup
 Uploading & Downloading the Application file as well as Data from live Server

ITC Ltd IBD – Nagpur, Maharashtra

Service Engineer (Sep2004 to March 2005)
 Managing the Windows Advanced 2000 Server & Windows 2000 Lotus Notes Server Along with
Norton Anti-Virus Server.
 Managing and Maintaining Solar Panels and VSAT in rural Sites for Power and Internet
Connectivity.
 Implementing & Supervising Installations of Customized Software’s, Programs& Peripherals.
 Backup Management at EOD.
 Troubleshooting System and Network Problems in the Office.
 Vendor Selection, relationship and Management.
Netinfy Technologies – Nagpur, Maharashtra
Service Engineer (May 2004 to September 2004)

 Handling OS Level Issues.

 Networking & Troubleshooting for Various local Clients & local Desktops.
 Strong Customer Management.

Professional Courses and Certifications

Certificate: MCP, Year 2008

Simsoft Technology – Nagpur, Maharashtra, India
(70-290) Managing &Maintaining Windows Server 2003 Environment

Diploma: System Administration, Year 2004

Netinfy Technology – Nagpur, Maharashtra, India
Advance Diploma in System Administration

Certificate: Computer Application, Year 2001

TMC Technologies – Nagpur, Maharashtra, India
Certificate in Computer Application

Education

Bachelor of Commerce, Year 2004

Nagpur University – Nagpur, Maharashtra, India

Personal Information

Name : Prashant Indrarao Morey

Father’s Name : Late. Shri Indrarao Morey
Date of Birth : 5th June 1982
Languages : Hindi, English & Marathi
Hobbies : Playing Cricket