CAAS Candidate Guide 252009

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Date published: 9 February 2018

CAAS Candidate Guide 252009

TABLE OF CONTENTS
CAAS Candidate Guide 252009........................................................................................... 3
1 CAAS Candidate Guide ............................................................................................... 3
1.1 Introduction: .................................................................................................................... 3
1.2 Registering Your Account: ................................................................................................ 3
1.2.1 Existing Candidates: ..................................................................................................... 4
1.2.2 New Candidates: .......................................................................................................... 4
1.3 Logging Into Your Account: .............................................................................................. 4
1.4 Forgot Your Password: ..................................................................................................... 5
1.5 Booking An Exam: ............................................................................................................ 6
1.6 Transferring Or Cancelling Your Exam Booking: .............................................................. 8
1.7 Checking Messages: ......................................................................................................... 9
1.8 Changing Password: ......................................................................................................... 9
1.9 Managing Membership: ................................................................................................. 10
1.10 How To Make Payment Using Account Credit: .............................................................. 11
1.11 How To Tell The Difference In Payment Method: ......................................................... 12
1.12 Viewing Your Transaction Records: ............................................................................... 12
1.13 Additional Information:.................................................................................................. 13

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CAAS CANDIDATE GUIDE 252009

1 CAAS Candidate Guide

1.1 Introduction:
CAAS provides e-Services for Aircraft Maintenance Engineer (AME) and Flight Crew (FC)
examinations.

Candidates may access this website to register for examination(s): https://tasman-caas-

candidate.aspeq.com/

1.2 Registering Your Account:

You will need to register an account before you can use the e-Services for CAAS examinations.

To register a new account, click on the home page of the Candidate Portal, as shown below.

As part of your registration, you may indicate your organisation. Please note that by doing so, a request is
automatically sent to the selected organisation to request for membership. Upon approval of the
membership by the organisation, the organisation will be able to do the following:
a) Book examinations and make payment on your behalf;
b) Reserve an exam slot for you; and
c) View your exam results including past results.

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If you do not wish to form the membership with the organisation, please select “None".

1.2.1 Existing Candidates:

If you have already sat exams previously, your exam history will be imported upon registration. Your
account will only be auto-validated if the history import is successful.

If there is an issue with your history import, a notification will be automatically sent to the CAAS
Administrator, alerting CAAS to resolve this issue. This process may take up to 2 working days. You can log
in once your registration is completed but you will not be able to book any exams until your history import
has been finalised.

1.2.2 New Candidates:

Your account is auto-validated. You can log in once your registration is completed and will be able to book
an exam.

1.3 Logging Into Your Account:

You may only use your own account for accessing the e-Services for CAAS AME and FC Examinations.
You will be able to access the e-Services by clicking on the Candidate Portal, as shown below.

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1.4 Forgot Your Password:

If you have forgotten your password, please contact CAAS to reset your password.

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CAAS Candidate Guide 252009

1.5 Booking An Exam:

To book an exam, click at the top of the page.
You will need to select the specialisation, licence type and exam subject which you intend to book.

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You can book a session by clicking on your preferred exam time slot and clicking , which
will appear when a session has been selected. To proceed with payment, click . You
will be able to view the contents of your shopping cart and finalise your booking(s) from this page.

Please note you have 10 minutes to complete your single or multiple

exam bookings. You can reset the timer by clearing the cart. Current and
abandoned bookings (such as when you exit before completing the
payment) will be cleared after the time limit.

1.6 Transferring Or Cancelling Your Exam Booking:

If you wish to transfer an existing exam booking to a different date or cancel the booking, you can do

so by clicking at the top of the page, and then clicking on the left of
the page. You will be able to view your exam bookings as shown below.

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To transfer your booking, click , or to cancel the booking click . If you do not see the icons, this
means that you are not permitted to transfer or cancel the particular exam booking. Please note that
no transfer or cancellation may be carried out within 7 days of the existing session start time. There
is also a fee charged for transfers and cancellations which can be found in the Twelfth Schedule of
the Air Navigation Order.

1.7 Checking Messages:

Messages are automatically sent to notify you of any significant activity regarding your account and
bookings. You will be able to check your messages by logging in and clicking at the top
of the page. Note that the number in brackets indicates the number of unread messages.

Unread messages will appear in bold. You can read your messages by either double clicking on the
message or by clicking beside the message.

1.8 Changing Password:

You may change your password by clicking at the top of the page and then clicking
. Remember to click to confirm the password change.

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1.9 Managing Membership:

A membership may be formed between you and an organisation. You can manage your membership

by clicking at the top of the page and then on the left of the page.
Forming a membership allows the organisation to:
a) make bookings and payment on your behalf;
b) reserve an exam slot for you; and
c) view your exam results including past results.
The request for membership can be made either by you or the organisation. If the request is made
by the organisation, you will receive a notification to approve the request to accept or reject the
membership.
The membership is formed only after the request has been accepted. You can view the status of a
requested membership as indicated under ‘State’ as shown below. The membership will expire after
2 years.
Please note that only one membership may be formed or requested with an organisation. To change
membership, you have to first cancel the existing membership in order to request a new
membership with another organisation.

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The ‘State’ will change to approved when the request is accepted by you or the training organisation.
You will then be able to view your memberships as below.

1.10 How To Make Payment Using Account Credit:

1. At the payment screen, in the "Payment Method" dropdown window, select "Account Credit".

2. The screen will display the 'available funds'. Select "Next" to complete the transaction. If you
need to top up the payment, you will be automatically taken to the eNETS page to complete
payment by credit card. eNETS will only show the amount of the balance to be paid.

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3. Once transaction is complete, select "Print Order Summary and Invoicing" for record that
booking was paid by drawing down of credit.

1.11 How To Tell The Difference In Payment Method:

The example bel ow that shows booking that was paid by drawing down credit (“available funds”).

The example below that shows booking that was paid by credit card.

1.12 Viewing Your Transaction Records:

You can retrieve an invoice or receipt by clicking at the top of the page and then clicking

. You will then be able to view your transaction history as shown below.

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Please note that invoices are shown in red while receipts are shown in green. The details of a
transaction can be viewed by clicking .
You can view and print an invoice by clicking on the applicable row and clicking

. This will open the invoice as a PDF document.

1.13 Additional Information:

You can find additional information on our procedures and regulations by clicking
at the top of the page.
If you have further enquiries, you can contact us at:
AME / FC e-Services: helpdesk-sg@aspeq.com

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