BRSM FORM 009 - QMS MSZNJ

BRSM
Systems:QMS ISO 9001 (2008)

Assessment Report/Checklist
Form 009

CLIENT‐ORGANIZATION (NAME): Mashin Sazi Najafi co.
PHYSICAL LOCATION(s): No. 875 – Tak Alley - Chenar Avenue –

Khayam Blvd - Abbas Abad industrial town -
Tehran
Phase II Audit Date(s): 6, 7 July 2015
Phase I Audit Date(s): 22 Jun 15
NAICS (or NACE) CODE 28.12
ISO 9001 EXCLUSIONS: 7.5.4 customer properties

Assessment objectives: Third party assessment , Attesting requirements
of ISO 9001 in management system of the client
company

ASSESSMENT TEAM INFORMATION
Assessment Team Leader, ATL Mojtaba Ramezani
Assessor 2
Assessor 3
Assessor 4
Assessor 5
Assessor 6

Note: Adjusting the language within this form to the type of activity and nature of the organization is acceptable.
REFERENCE, AS
This Clause
APPLICABLE1
Has been
REFERENCE CRITERIA FOR GUIDANCE TO FOLLOW UPS – PLEASE WRITE ANNOTATION OR X TO INDICATE SPECIAL Verified,
Reference Clause ATTENTION WILL BE REQUIRE please Tick
mark √

We pursuit to assure that client‐organization adheres to the protection of communities and consumers. This is to
1 follow the intent to the substitution of the word “identify” to the word “determine” as part of the importance to
the processes being capable of achieving desired outputs (including consumer’s well‐being).
Design and manufacturing hydraulic press machinery
2 Scope of activities Customer property has been excluded as the company does not receive any
physical property , the data is recorded in own forms
BRSM requires that the organization’s legal obligations and regulatory
3 Legal status are met as part of granting certification. The Company is registered to 
operate under valid license by ministry of industry and mines
4 Quality Management System
General
Requirements –
the quality management system includes Manual, procedures and work
4.1 What is the 
instructions as well as forms and external instructions and standards if applicable
implementation /
transition date?
Documentation the documents of the company have been reviewed in phase one assessment and
4.2 Requirements all 6 mandatory procedures have been in place 
(includes records) Quality Manual QM‐101
Documents are established/recommended by any member of the organization,
then the management representative reviews and approves it initially and with
4.2.2 Quality Manual signature of the management the document is valid to be used 
Control of
4.2.3 Control of documents and records P01 addresses the document and record 
Documents
control, all records are subject to be kept up to 2 years after sale.
Control of
4.2.4 Records – Are List of valid documents shows the updated documents 
records…
Management commitment observed through checking of the process within the
Management
5
Commitment
company, such as resource provision, policy, management review meeting, and 
the opening and closing meeting
Customer Focus –
The company communicates with customers the requirements needed for
5.2 (may relate to
products ordered, the order by client No. 2347 dated 8 June 2015 observed, 
7.2.1 and 8.2.1)
Quality Policy QP0121
1‐To increase customer satisfaction 2‐ to enhancing product development process
5.3 Quality Policy and 3‐improve the quality of human resources training 
Policy was understood Mr. Jamily who was working with milling machine was
asked about the policy
Planning; 5.4.1 Objectives: human resources training aims to increase per capita training hours
Quality per year to 5 people 93 defined so far 80% target is achieved.
Objectives/5.4.2 Reducing the number of customer complaints to 2 cases per year have been
5.4
quality defined so far, no complaints have been found in 2014‐2015. 
management to increased level of customer satisfaction survey score improvement was seen in
system planning 85% of the index of 86% is achieved.
FORM‐009_V4_QMS Issued: July 9, 2003 Revised: March 2013 Page 2 of 8
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

5.5 Responsibility
Job Description (JD0110) addresses the duties of each staff
Job description of Saeed Najafi the technical manager observed
Responsibility,
5.5.1
Authority
He is responsible to review the orders by clients, respond if it is feasible for 
company to proceed with the order and to control and monitor design and
production process,
Mr. Hamid Atashbaz is management representative
Ensuring that processes needed for the quality management system are
established, implemented and maintained,
Management
5.5.2
Representative
b) Reporting to top management on the performance of the quality management 
system and any need for improvement
Ensuring the promotion of awareness of regulatory and customer requirements
throughout the organization.
Due to small size almost all communications are done verbally,
Internal
5.5.3
Communication
But the changes requested by customer is usually in written to prevent any 
problem
5.6 Management review
5.6.1 General the procedure p12 explains the method to conduct management review all inputs 
in the management review meeting dated Nov 2014 has been recorded and
5.6.2 Review Inputs proportional output is defined for the purpose of certification Samta and 
5.6.3 Review Output cooperation with the defense and steps were planned 
6 Resource Management
6.1 Refer to 6.2, 6.3, 7.4, 8.2.1
6.2 Human Resources
Training Procedure P03 addresses the method used by company in provision of
training and enhancing staff capabilities,
The plan F01‐P03 for year 2015 observed, trainings on milling and welding was
6.2.1 General
considered for Mr. Atashbaz and Mr. Ali Najafi, Mr. 'Ali Davoodi "in the form

F02‐P03
As well as Mr. Ahmad Ghorbani for supervisory training as head of production
Competence, for 2 days in 2014 Administration participated in training courses in the
curriculum. On 2014 December, the effectiveness of the F01‐P03 form has
6.2.2 Awareness and
been completed and approved by senior management and the evaluation.

Training
Evaluate the effectiveness of the procedure done a month after each course.
In the list of plan for repairs F01‐P13‐ all machines listed company and for each
of them the list and ID F02‐P13 was produced records of repair and services of
6.3 Infrastructure 
Milling drill machine observed
The 3‐system jaw was replaced
Work Work environment observed during site visit, staff use PPE properly, such as
6.4 
Environment safety glasses when machining something or welding
7 Product Realization
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

When a product is ordered, the company compares the requirements by
previously designed products and usually the main carecteristics are the same
but the details might be different so in Production Plan Gantt F01‐P04 the
Planning of
Technical manager Mr Saeed Najafi plans the steps to produce the product as
7.1 Product 
in a Gantt chart
Realization Record of a plan for order No.2347 observed, the steps from purchase of raw
material, cables, hoses, metal parts and structure raw material, as well as
electronic parts
Determination of
Requirements of the machines are considered based on design calculations and
Requirements
7.2.1 through contacts with clients. 
Related to the Najafi co. produces machines with capacity from 120 to 1200 Tons
Product
7.2 Customer‐Related Processes
Review of Sales procedure P05 addresses the method to review product requirements
Requirements Through the review the technical manager accepts or rejects the orders,
7.2.2 And discusses with client via phone or in person to resolve any discrepancies 
Related to the
Product Records of this communications observed in Order No. 2347. As the client had
asked for a limited time that the company could not deliver the product and
after talks the final time was fixed.
No customer complaint has been received, as the process is in order base all
problems are solved within the process
Customer Requested repairs by the customer after sale shows the proper installation or
7.2.3 repair of product is not in place. However after receipt of a customer survey 
Communication
carried out by the customer service is showing that the customers are satisfied
Instaling a press Machine with the serial number 12 on 01/23/15 observed. Mr.
Ismaili is responsible for the installation and customer signature indicates
approval of the installation and validation.
7.3 Design and Development
Design and
Design and Quality control P06 procedure address all steps through
7.3.1 Development 
development to validation of the new designed items
Planning
Inputs for the No. 2347 order were following items
Capacity of the hydraulic press machine
7.3.2 D & D Inputs 
Details of PLC device
Size of the table and other items that are in consistent with capacity
The outputs were the same items as considered in input, as well as the quality
plan and the range to control the items
Such as Piston diameter, course length, speed, cylinder cap, calculations, pump
7.3.3 D & D Outputs 
selection, Pipe Connection, Operating Pressure‐Outlet
Operating Pressure‐Inlet and so on, such as hydraulic valves and even viscosity
of oil used
D & D The technical manager Mr. Saeed Najafi reviews the output and input and
7.3.4 
Reviewing recalculates the items to verify if the design is practical and the machine can
7.3.5 Verification fulfill the nominal press pressure 
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

After the design is verified on paper, and the calculations proves the design is
practical, the device is produced and at the end the device is tested by actual
force in this project the order for ILIA STEEL was 1200 Tons, so the gauge for
7.3.6 Validation 
measuring the pressure amount by the device was checked it was recorded at
1201 which is the nominal amount. And with some adjustments the exact
amount of 1200 tons was achieved.
From time to time the previous designs are subject to change due to
Control of (D & D) advancement in new technologies as Mr. Najafi explained, and higher
7.3.7 
Changes capability of the company, as an example the Qeff of the pump used in
previous designs have been improved by experience
7.4 Purchasing
Purchasing Purchase order is done according to the list in accordance with the order of the
7.4.1 necessary items a week before. Raw materials and items for which the forecast 
Process
inflation at the beginning of the production can be purchased with a down
Purchasing payment.
7.4.2 
Information For consumer items and items that are common in most presses used and
respected order point
Year 2014 for Ilia Steel customer presses machine the needed parts for product
1200 tons was purchased. Order on delivery deadlines defined. Order includes
Verification of construction and installation of hydraulic presses is 1200. Order on 2 of 2014
7.4.3 
Purchases and 1 of 2015 Delivery and installation is also no delay was acceptable
Items purchased such as PLC device Brand Seamens the verification of the
purchased product was recorded in form Purchasing Data F01‐P07 by Mr.
Saeed Najafi
7.5 Production and Service Provision
Control of
The company has all needed technical documents such as drawings, quality ,
7.5.1 Production and 
procedures for production control , the Calipers, Multi‐Meter, Torque Meter,
Service Provision
For validation of processes such as welding process the company has
Validation of considered criteria for operator and the device and measurement devices as
Processes for the outcome of the process is not measurable directly, so the welder is trained
7.5.2 
Production and to and certified as Mr. Davoodi, to reduce the risk of failure of the welded
Service Provision parts, and the pm checks the device from time to time to keep it in good
condition, and the quality controller Mr. Saeed Najafi checks the welded parts
(Final inspection 05/5/15 PLC license plate number was 5643 product has a
serial number 65732135, switchboard number is 1013240127) Profile of the
registration form F01‐P07, which creates the possibility of tracking the items
Identification and
7.5.3 listed traceable to and from raw material for ultimate control check and 
Traceability control in accordance to list of approved products. With the label "certified
quality control" is determined to prevent the NC product inspected not to be
sent to the next stage.
Customer This clause is excluded as no customer property is received from client,
7.5.4 
Property technical data are produced based on orders
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

According to Storage of product P08 procedure the parts needed for
production are in 2 types, expensive and cheap ones, the expensive parts are
Preservation of purchased when an order is received but the cheap parts such as bolts and
7.5.5 
Product nuts and consumable parts are purchased and stored in Storage and the
numbers are recorded in List of inventory F01‐P08, as sample the inventory for
Bearings were checked , there is an order point of 10, and the inventory was 14
Control of
Calibration of indicator clock observed, certificate number QW987 657 433
Monitoring and
7.6 were calibrated in 2014 December by lascar lab, (approved by NACI) and 20‐ 
Measuring inch caliper was also seen that was appropriately kept in suitable case
Devices
8 Measurement, Analysis and Improvement
the quality plan ensures that items need to be checked are monitored, and the
8.1 General process plan and the process indicators and the data analysis defined are to 
control the consistency of the system with requirements
8.2 Monitoring and Measuring
Although the surveys Customer satisfaction F01‐P05 show 86% satisfaction
which is higher than rate considered by company but there is indications that
Customer
8.2.1 the clients might be unsatisfied due to high number of requests for repairs 
Satisfaction after installation, there is no complaint , and the company provides the repairs
in time,
Internal Audit P11 addresses the procedure to do internal audit, the auditors
were Mr. Saeed Najafi and Mr. Davoodi, both seem competent in doing
internal audit, and impartial to each other’s area of work, records of internal
8.2.2 Internal Audits audit done in March 2015 observed in form F01‐P11, next audit is planned in 
Audit Plan F02‐P11 for March 2016,
5 NCs have been raised during internal audit, such as the calibration records
that were not in place and not acquired from
Each process has an indicator for monitoring and comparing its fulfillment ,
such as customer satisfaction that was 85% and the outcome of the process
Monitoring and
was 86% the method to monitor the process of after sale services is to gain
8.2.3 Measurement 
data from client through surveying,
Process And the indicators for quality control process are the number of non
conforming products and request of repairs after sale.
Design Verification and Quality Plan F04‐P06 sets controls over product
specifications, records of controls are also recorded in same form such as the
final control and in process Inspections as sample incoming parts were
Monitoring and
controlled based on Drawings attached to quality plan surface finish thickness
8.2.4 Measurement of 
during the slide control. The pieces come from outside the company matched
Product the size of the actual value of the drawing.
A press machine 300 tons for IDEH company records controlled .The plaque
attached on the product tracking and identification is possible
REFERENCE, AS
This Clause
APPLICABLE1
Has been
mark √

According to Control of non‐conforming product P10 procedure the semi‐
product of a part had some problems, some holes had been missed in casting
stage, the quality control manager Mr.Saeed Najafi let the part to be reworked
Control of Non‐ to add the holes by drilling the holes to the part, with delicate tolerance
8.3 Conforming There was one cylinder aside the wall in the storage room when asked about it AR
Product Mr. Alireza Najafi said it’s a non‐conforming product that is useless, the part
was not identified as non‐conforming product, when asked he said they were
not going to use it,
According to the P10 procedure such products must be identified and labeled
All processes have been monitored and the results have been collected in
charts to be evaluated in management review session,
The data analysis shows that the customer satisfaction is at the least among
8.4 Analysis of Data 

other processes, as it is emphasized by objectives, so a plan was considered to
increase client satisfaction by reducing the needs to repair and more intensive
controls
8.5 Improvement
Continual The objectives, policies and management review ensures that the system is
8.5.1
Improvement stepping forward towards improvement 
The corrective action considered in form F01‐P09 for root causes for the NCs
8.5.2 Corrective Action from internal audit, such as the missing records for calibration, the 
management representative had expressed that he has had not enough time to
control and do the duties related to quality assurance, so the manager talked
8.5.3 Preventive Action to technical manager to open a time for management representative Mr. 
Atashbaz to fulfill his job properly , no preventive action has been considered
in the company

By exception, we indicate the specific Strengths and weakness of the organization in light of the management system, as we perceive and seen through
processes in reference to requirements of the criteria being ascribed as these apply and relate to the assessment plan and planning of the assessment.
This aspect relates to Accreditation Body as it does to the protection of consumers in the client-organization’s role within their respective supply – chain.
Disclaimers: (1) herein, we reiterate that any suggestion or opinion that the assessment team expresses does not construe to be a contractual
requirement. (2) The degree of certainty in conclusions increases by the competence of the assessment team as well as the attestation within the
assessment protocol, values, mission and vision under which we operate for the protection of consumers, still remains a certain level of uncertainty.
Strength Weakness
Knowledge and experience of staff Space – work environment

action Request Type I Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
action Request Type II Form-008 – as we indicate and that each of the RA addresses the basic four (4) questions
as seen in Form-008:
According to the P10 procedure non‐conforming products must be identified and labeled
Observation Form-018 – with uniquely specific identification:
ATL: Mojtaba Ramezani DATE: 8-July 2015
END of REPORT

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

FORM-017 – Closing Meeting Checklist FORM-008 – RA / AR, as requires
FORM-005 – Participants of opening & closing meetings FORM-018 – OBS, as requires
FORM-004 – Assessment Plan FORM-010 – As requires, recommendation for CoR
FORM-007 – Planning onto -004, as process determined FORM-026 – Assessment documents check-sheet, optional

BRSM FORM 009 - QMS MSZNJ

Enviado por

Dados do documento

Título original

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

BRSM FORM 009 - QMS MSZNJ

Enviado por

Direitos autorais:

Formatos disponíveis

PHYSICAL LOCATION(s): No. 875 – Tak Alley - Chenar Avenue –

ISO 9001 EXCLUSIONS: 7.5.4 customer properties

Observation Form-018 – with uniquely specific identification:

ATL: Mojtaba Ramezani DATE: 8-July 2015

FORM-014 – Opening Meeting Checklist FORM-009 – MS Reporting,

Você também pode gostar