8D - Quick Response (3D)

QRQC # :
01

PILOTE Soumia Oubaidi GOOD PART BAD PART

GROUP Fatiha Rayhani/Badr Hlioui/Haifae Lazouzia/Azeddine Haidi/Sanae Zhimit/Amal ElAinouni
DATE 31/10/2017
CIRES 12712

CUSTOMER / PLANT VEHICULE HARNESS PN

RSA Valladolid X87 K9K 830 240113519R

PROBLEM DESCRIPTION TRACEABILITY

SORTING ACTIVITY
AREA SORTED NON CONFORM DR % FIRST SHIPMENT
Connector 1747GA and cover, orientation NOK, turned 180 degrees, CUSTOMER PLANT NA NA
240113519R 0058 131017
not respecting the nota 10 on the drawing. 3 harnesses affected, all
105606
the current production. DISTRIBUTION CENTER NA NA

MANIFACTURING PLANT 3 3 100.00%

WHAT IS THE PROBLEM ? (USE 5W + 2H) MANIFACTURING LINE NA NA
COMPONENT WAREHOUSE NA NA
WHAT HAPPENED?
Connector or clip can´t be fitted ont he car WHAT WE LEARN FROM SORTING?
WHY IS IT A PROBLEM?
Incorrect orientation connector and cover
WHEN DECETED?
31/10/2017
WHO DETECTED?
Customer Operator
WHERE DETECTED?
Customer WHAT ARE THE IMMEDIATE CONTERMEASURES?
HOW DETECTED? ACTION RESPONSIBLE DUE DATE STATUS
During assembly
Inform all operators about the defect Soumia 31/10/2017 done
HOW MANY BAD PART?
3
IN WICH OTHER APPLICATION OR PROCESS THE PRODUCTS IS USED?
NA
IN WHICH TEAM THE HARNESS WAS PRODUCED?
Morning
CLOSURE DATE : QR PILOTE :
Soumia Oubaidi

Page 1/4 8D - QUICK RESPONSE (3D) KEN-QAL-QF-796 V1

Assembly board

The PSW was produced in the means of current production , because no change of
cover position was communicated by EDS team in the design freeze of train 11
 8D - 5 Why Analysis (4D)
QRQC # :
01

WHY 1 WHY 2 WHY 3 WHY 4 WHY 5 ROOT CAUSE?

The PSW was produced in the actual

Incorrect orientation of connector 1747GA
and cover in PSW of train 11-17
No change of cover and connector No change of cover and connector
means (train 01-17) that ensure the
orientation was communicated in orientation was communicated in
opposite orientation requested for
design freeze of Train 11-2017 design freeze of Train 11-2017
train 11-2017

WHY 1 WHY 2 WHY 3 WHY 4 WHY 5 ROOT CAUSE?

The orientation in the drawing Nota
The orientation in the drawing Nota
Incorrect orientation of connector 1747GA don't indicate the new position of
don't indicate the new position of
and cover in PSW of train 11-17 connector CPA and cover
connector CPA and cover

ROOT CAUSE OCCURRENCE LIABILITY

No change of cover and connector orientation was communicated in design freeze of Train 11-2017 Yes

No

Design issue

ROOT CAUSE NON DETECTION

The orientation in the drawing Nota don't indicate the new position of connector CPA and cover

Page 2/4 8D - 5 WHY ANALYSIS (4D) KEN-QAL-QF-796 V1

 8D - PDCA (5D-6D-7D-8D)
QRQC # :
01

CHECK OF EFFECTIVENESS OF ACTIONS

ACTION RESPONSIBLE DATE STATUS CHECK OF EFFECTIVENESS OF ACTIONS
1.2

NUMBER OF CASES
Care point in Audit and tape station Amal 31/10/2017 done 1
0.8
0.6
0.4
Raise a DFC to indicate the change of cover and 0.2
L.Bouh 01/11/2017 done
connector orientation in train 11-17 0
WEEK(S)

Order a new E.T and assembly Mating part to ensure the

H.Azedine 01/12/2017 on going
requested orientation of cover for train 11-17
ESTABLISH A NEW STANDARD
UPADATE DOCUMENTATION RESPONSIBLE DUE DATE STATUS
Update the drawing Nota for all families to clarify the next event
L.Bouh on going PROCESS FMEA
connector CPA position
CONTROL PLAN
MAINTENANCE PLAN
Check all drawing nota to confirm if they are clear or
MFZ team 01/11/2017 on going PROCEDURE
need more details
STANDARD
WORK INSTRUCTION

CAPITALISATION
MANIFACTURING LINE RESPONSIBLE DUE DATE STATUS

CLOSURE DATE : CA PILOTE :

OUBAIDI Soumia

CLOSURE DATE : PD PILOTE :

OUBAIDI Soumia

Page 3/4 8D - PDCA (5D-6D-7D-8D) KEN-QAL-QF-796 V1