Change Request Form (Ver#2.

2)

1 Initiator Information

1.1 Company Name

1.2 Initiator Name

1.3 Title

1.4 Initiator Tel #

1.5 Initiator Fax #

1.6 Initiator Email

1.7 Order Date

1.8 Request Due Date

2 Change Information

2.1 VSNL Circuit ID

2.2 Type of Service

2.3 Type of Request

2.4 CR ID

2.5 Category

2.6 Turn Around Time

2.7 Urgency of Change

2.8 Additional Information

 Hays are unable to login to the router with telnet or ssh. Please note we access the router from our below jump off bo
10.50.86.2 , 10.50.86.3 , 10.50.86.4. Please check what is wrong with the configuration on the router.

Hays has been given a username - hays_plc for their access.

Here is the response when we try telnet or ssh.

C38NEWM434-01#telnet 10.220.0.252
Trying 10.220.0.252 ...
% Connection refused by remote host

C38NEWM434-01#ping 10.220.0.254
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.220.0.254, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 160/170/190

C38NEWM434-01#ssh -l hays_plc 10.220.0.252

% Connection refused by remote host
2.9 Preferable Downtime Window

Please complete the form till this point and mail to noc.services@vsnl.co.in

3 VSNL Information (Acknowledgement)

3.1 CR ID

3.2 Docket ID

3.3 CR Class

3.4 Chargeble

3.5 CR Owner Name

3.6 Title

3.7 CR owner Tel #

3.8 Initiator Fax #

3.9 CR Owner Email

3.10 CR Approved By

3.11 CR Window proposed

3.12 Impact Analysis

4 VSNL CR completion Report

4.1 CR Status

4.2 Completion Date

4.3 Downtime

4.4 Tests done

4.5 know Impact during change

4.6 Unknow Impact during change

 Change Request Form (Ver#2.2)
VER-2.2

Initiator Information

Hays Specialist Recruitment

Mehul Kumar

Network Design Specialist

:+91 01203857500 Ext: 224 , +91 8527065112

n/a

mehul.kumar@hays.com
14-Mar-18

14-Mar-18

Change Information
Provide Multiple Circuit
IDs, if change is
091NOID623008912952 required at multiple
MPLS site.

Others ( Under Category C only )

Class-C

Fast Track

Additional Information
 to the router with telnet or ssh. Please note we access the router from our below jump off box - 10.180.32.62 ,
10.50.86.4. Please check what is wrong with the configuration on the router.

sername - hays_plc for their access.

en we try telnet or ssh.

10.220.0.252

remote host

0.220.0.254
abort.
P Echos to 10.220.0.254, timeout is 2 seconds:

nt (5/5), round-trip min/avg/max = 160/170/190

hays_plc 10.220.0.252
remote host
No downtime will be caused and feel free to call for any more information.

Please complete the form till this point and mail to noc.services@vsnl.co.in

VSNL Information (Acknowledgement)

Impact Analysis

VSNL CR completion Report

 Tests done

know Impact during change

Unknow Impact during change

Provide Multiple Circuit
IDs, if change is
required at multiple
site.