JENNIFER STOUT

4533S. Damsel Dr. Murray, UT ♦ C: 337-315-2524 ♦ jenniferstout94@gmail.com

PROFESSIONAL SUMMARY:
I consider myself a well-rounded person able to complete tasks efficiently and thoroughly. I
was in various leadership roles including the vice-president of my student body all four years
of high school, captain of my soccer team, and was awarded the most reliable student out of
my senior class. In college I was able to continue learning more organization and leading
skills as I worked as a lifeguard in taking control of high- stress situations. After my
sophomore year of college I decided to serve a full time mission for the Church of Jesus
Christ of Latter-day Saints in Barcelona, Spain. There I was able to learn to speak Spanish. I
lived there for a year and a half where I spent my days talking to people from all walks of
life. I was required to schedule appointments every day and plan activities for the members of
the church. I also served as a training leader which required me to teach and lead other
missionaries around me. I now am working on getting my bachelor’s degree at the University
of Utah in Parks Recreation and Tourism with an emphasis in sustainable tourism and
hospitality. I consider myself a high-energy person focused on promoting customer
satisfaction through exceptional service and building personal connections with customers.

SKILLS
Strong work ethic • Spanish Speaking •Microsoft PowerPoint • Microsoft Office • Microsoft Excel •
Reliable • Excellent communication skills • Customer service-oriented • Team Leader • Excellent
planner and coordinator • Work well under pressure • Social media knowledge • Sales Oriented •
Photoshop Savvy

LANGUAGES
Native English Speaker
Fluent in Spanish

WORK HISTORY
The Leonardo Museum
Salt Lake City, Utah
Event Coordinator, 11/2017 to 5/2018
 Sell event space in museum to clientele.
 Work closely with clients to plan and execute events including weddings, corporate events,
social events, film festivals, or conferences.
 Hire and schedule staff for events as well as ensuring they are all properly supervised.
 Qualify all leads that are received with the goal of booking site visits for the Sales Manager.
 Run Weekly Cash reports, keeping track of the revenue coming into the museum from
events.
 Day of event, serve as the primary point of contact during the duration of the event.
 Serve as the Birthday Party Coordinator as well as create a new birthday party package.
 Ensure events run smoothly; take care of issues that arise during the event.
  Act as catering captain at hospitality events and programs.

Delta Airlines Inc.

Salt Lake City, Utah
Gate Agent, 05/2017 to 05/2018
Seasonal Position
 Greet Passengers as they board the aircraft.
 Handle high stress situations.
 Manage time as there is a timer to beat as the passenger’s board.
 Manage the seating in the aircraft and comply to passengers requests.
 Put the safety of the passengers first while in compliance and meeting regulations.
 Lift items up to 50 lbs.

Marriott Inc.
Salt Lake City, Utah
Guest Service Agent & Sales Coordinator, 01/2016 to 05/2017
 Greet and welcome all hotel guests with a smile.
 Create BEO’s and layouts prior to events.
 Work as the Front Desk Lead managing other employee’s and dealing with high stress
situations with guests.
 Collaborate with maintenance and housekeeping to organize guest’s requests and ensure their
satisfaction.
 Resolve service-related problems in a timely manner.
 Process occupancy reports and compare balances.
 Interact positively with customers while promoting hotel facilities and services.
 Work as a the event coordinator and evening socials ensuring customer satisfaction and
Serving Alcohol (TIPS CERTIFIED)
 Contact clients to sell event spaces.
 Knowledge of FOSSE reservation system.

Provo Parks and Recreation

Provo, UT
Lifeguard, 09/2013 to 05/2014
 CPR and First Aid Certified
 Help keep the patrons safe and happy first and foremost.
 When patrons are in danger follow the precautions to save them.
 Clean the pool deck of trash.
 Teach and instruct patrons how to swim during swim lessons.
 Host Birthday Parties; in charge of making sure events are flowing and patrons are satisfied.

OTHER EXPERIENCES
The Church of Jesus Christ of Latter-day Saints
Barcelona, Spain.
Missionary• 06/2014 to 12/2015
As a missionary I spent a year and a half in the Barcelona, Spain area. I volunteered every day
talking to people on the streets, in their houses, or in public places teaching about Jesus Christ. I was
able to learn Spanish as I had to converse with people every day. We were required to plan out our
appointments every day and even sometimes activities for the members of the church. As a
missionary, I was able to serve in a leadership position as a training leader. This position required me
to train other missionaries and teach them every month in training meetings on ways we could better
the work in our areas. This experience helped me to know how to not only work with people but to
really focus on the needs they had.

Hurricane Harvey Volunteer

Houston, Texas
Volunteer • 09/2017
I had the opportunity to go down to Houston, Texas after Hurricane Harvey hit. I volunteered with
the Mormon Helping Hands group and spent much time helping victims of the storms. There was one
house where we had to gut absolutely everything out including their furniture and even their
hardwood floors. It was such a devastating time for these people and even though I wasn’t able to
contribute much I did what I could to help them out.

EDUCATION

South Paulding High School, 08/2008 to 05/2012

Douglasville, GA
 Top 5% in Class
 4.0 GPA
 Class Vice-President for all four years.
 Soccer Captain
 National Honors Society

Utah Valley University, 08/2013-05/2017

Orem, Utah
 Associate Degree in Science completed May 2017
 3.2 GPA

University of Utah, 01/2018- Current

 Currently enrolled in Online Classes
 Majoring in Parks Recreation Tourism with an emphasis in Sustainable Tourism and
Hospitality