Thank you for taking this survey.

Below is a summary of your responses Download PDF

This survey is designed to help assess your strengths and limitations in relation to your
competencies and capabilities.

Competencies are often referred to as hard skills, and we can think of them in terms of
technical skills and the ability to perform certain tasks. Competencies may be job specific.

Capabilities are often referred to as soft skills. These relate to personal attributes and are
used in a variety of job rules and industries. This survey breaks capabilities into three areas:
Personal capabilities, Interpersonal capabilities and Cognitive capabilities.

To complete this survey rank yourself on a scale of 1 to 5, with 1 being Strongly Disagree
and 5 being Strongly Agree. Remember, there are no right or wrong answers!

To enable you to assess your personal development over the first two years of the degree
program you will complete this survey before and after each industry placement. Your
responses are voluntary and will remain confidential.

All responses will be compiled together and analysed as a group.

Please enter the month and year you commenced your undergraduate program at Le Cordon
Bleu.
For example of you began in January 2017 you would enter 012017.

012017
Please enter your student ID number.

963101

Competencies

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am aware of my short term career
goal(s)
I am aware of the skills and
knowledge required to achieve my
short term career goal(s)
I am confident that I have the
appropriate practical skills to
achieve my short term career
goal(s)
I am confident that I have the
appropriate theoretical knowledge
to achieve my short term career
goal(s)
I have knowledge of and
understand how to comply with
legal and regulatory requirements
for my short term career goal(s)

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I am aware of my short term career goal(s)
I am aware of the skills and knowledge
required to achieve my short term career
goal(s)
I am confident that I have the appropriate
practical skills to achieve my short term career
goal(s)
I am confident that I have the appropriate
theoretical knowledge to achieve my short
term career goal(s)
I have knowledge of and understand how to
comply with legal and regulatory
requirements for my short term career goal(s)
Personal Capabilities
Leaders need to be able to assess and modify their performance based on their own, and others insights. This
section of the survey provides you with an opportunity to assess your personal capabilities, which are separated
into three sections: Self-management, Decision Making and Personal Motivation.
Managing yourself
Being aware of your own emotions and understanding how these impact on your responses in a situation is an
important skill when dealing with change and stressful situations. The following questions relate to your ability to
understand and control your emotions.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am willing to recognise and learn
from my mistakes
I can withhold my judgment and
not jump in too quickly to resolve a
problem
I understand my personal strengths
and limitations
I bounce back when things go
wrong
I can maintain a good work/life
balance and can keep things in
perspective
I remain calm under pressure or
when things happen unexpectedly
I can work with and seek assistance
from senior staff without feeling
intimidated

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I am willing to recognise and learn from my
mistakes
I can withhold my judgment and not jump in
too quickly to resolve a problem
I understand my personal strengths and
limitations
I bounce back when things go wrong
I can maintain a good work/life balance and
can keep things in perspective
I remain calm under pressure or when things
happen unexpectedly
I can work with and seek assistance from
senior staff without feeling intimidated
Decisiveness
Making decisions is an important element of a leader's role. The following questions will help you to identify your
current decisiveness skill level.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am willing to make a hard
decision
I am confident to take calculated
risks
I am able to deal with uncertainty
I use my personal values and ethics
in decision making

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I am willing to make a hard decision
I am confident to take calculated risks
I am able to deal with uncertainty
I use my personal values and ethics in
decision making
Personal Motivation
Self-motivation is needed to achieve goals. Generally self-motivation is constructed from four elements: Personal
Drive, Commitment, Initiative and Optimism. The following questions will help you to identify your current level
of self-motivation.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I have energy, passion and
enthusiasm for my profession and
role
I want to produce as good a job as
possible
I will keep on going when things
are not working out as anticipated
I will help colleagues and undertake
tasks outside of my job role when
needed
I am willing to undertake self-
directed projects and be
responsible for how they turn out
I have a professional attitude and
appearance

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I have energy, passion and enthusiasm for my
profession and role
I want to produce as good a job as possible
I will keep on going when things are not
working out as anticipated
I will help colleagues and undertake tasks
outside of my job role when needed
I am willing to undertake self-directed
projects and be responsible for how they turn
out
I have a professional attitude and appearance
Interpersonal Capabilities
Interpersonal capabilities are used when you interact with other people. In an organisation these are important
skills as individuals need to work with others to get the job done. Interpersonal skills are separated into two
areas: Influencing Skills and Empathising.
Influencing Others
An important part of a leader's role is to positively influence team members' behaviour. The following questions
will assist you in understanding how you interact with others.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I can develop positive relationships
with staff and customers
I can positively influence people's
behaviour and decisions
I am confident that I can use my
negotiation skills to manage difficult
staff or customer situations
I understand how the different
teams and departments operate
within a business
I can give and receive constructive
feedback to or from work
colleagues and others
I am able to develop and use
networks of colleagues to solve key
workplace problems
I have appropriate verbal, non-
verbal and written communication
skills
 Rank yourself on a scale of 1 to 5 with 1 being
Strongly Disagree and 5 Strongly Agree
4 5
I can develop positive relationships with staff
and customers
I can positively influence people's behaviour
and decisions
I am confident that I can use my negotiation
skills to manage difficult staff or customer
situations
I understand how the different teams and
departments operate within a business
I can give and receive constructive feedback
to or from work colleagues and others
I am able to develop and use networks of
colleagues to solve key workplace problems
I have appropriate verbal, non-verbal and
written communication skills
Empathising with Others
Empathy is the awareness of the feelings and emotions of others and is an important skill in tourism and
hospitality roles.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I can empathise and work
productively with people from a
wide range of backgrounds
I am able to develop and contribute
positively to team-based programs
I am transparent and honest in
dealings with others
I listen to different points of view
before coming to a decision

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I can empathise and work productively with
people from a wide range of backgrounds
I am able to develop and contribute positively
to team-based programs
I am transparent and honest in dealings with
others
I listen to different points of view before
coming to a decision

Cognitive Capabilities
The final skills set considers your cognitive capabilities which relate to your ability to think, reason, understand,
learn and remember. Within this survey the questions have been separated to assess your ability to identify and
define problems, develop solutions and adapt to change.
Identifying and Defining Problems
The first step in solving problems is to clearly identify the problem and understand why it is occurring. The
following questions will assist you in understanding your skill level in relation to identifying and defining
problems.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am able to identify and diagnose
the main causes of a work related
problem and take appropriate
action to address them

I can critically assess information

for the purpose of decision making
I can recognise how seemingly
unconnected activities are in fact
linked
I am able to identify the core issue
from a mass of detail in any
situation

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I am able to identify and diagnose the main
causes of a work related problem and take
appropriate action to address them

I can critically assess information for the

purpose of decision making
I can recognise how seemingly unconnected
activities are in fact linked
I am able to identify the core issue from a
mass of detail in any situation
Developing Solutions
Once organisational problems have been diagnosed it is necessary to develop appropriate solutions. The
following questions will assist you in understanding your skill level in relation to developing strategies to solve
problems at work.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am able to make suggestions to
resolve work problems
I can assess the likely consequences
for a business of applying
alternative courses of action
I can use previous experiences to
identify solutions to problems
which may arise at work
I am able to think creatively and
laterally
I am able to develop strategies to
achieve my work objectives
I can usually see the best way to
respond to a difficult situation
I have excellent time management
skills and can set and justify
priorities for my daily work
 Rank yourself on a scale of 1 to 5 with 1 being
Strongly Disagree and 5 Strongly Agree
4 5
I am able to make suggestions to resolve
work problems
I can assess the likely consequences for a
business of applying alternative courses of
action
I can use previous experiences to identify
solutions to problems which may arise at
work
I am able to think creatively and laterally
I am able to develop strategies to achieve my
work objectives
I can usually see the best way to respond to a
difficult situation
I have excellent time management skills and
can set and justify priorities for my daily work
Adapting to Change
The world of work changes rapidly, resulting in the need for employees to be flexible, adapt to changing
situations, and be able to plan and adjust their plans accordingly. The following questions will assist you in
identifying your flexibility and adaptability.

Rank yourself on a scale of 1 to 5 with 1 being Strongly Disagree

and 5 Strongly Agree
1 2 3
I am able to adapt a plan of action
when problems arise
I can use reflective practice skills to
make sense of and learn from
experience
I accept that there is never a fixed
set of steps for solving workplace
problems

Rank yourself on a scale of 1 to 5 with 1 being

Strongly Disagree and 5 Strongly Agree
4 5
I am able to adapt a plan of action when
problems arise
I can use reflective practice skills to make
sense of and learn from experience
I accept that there is never a fixed set of steps
for solving workplace problems
Well done. You have now completed the survey!

Below you will find your results. These are separated to show overall scores for the
competency and capabilities. In addition, scores for each sub-section of the capabilities are
shown. If your result is:

· Above 3: These areas are your strengths

· Below 3: These are areas for development
· 3: these reflect are areas that you are unsure about- neither a strength nor a weakness.

To further analyse your results look back at your individual answers to identify areas with low
scores which indicate more specific areas for development.

Competencies

You scored an average of 4.4

Personal Capabilities

Your overall score for this section is 3.9

Managing yourself
You scored an average of 3.9

Was your score 4 or above? If so, you may want to move onto the next section:
Decisiveness

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Managing Yourself” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Managing
Yourself” section on EDU would be a good place to start

Decisiveness
You scored an average 3.5

Was your score 4 or above? If so, you may want to move onto the next section: Personal
motivation

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Decisiveness” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Decisiveness”
section on EDU would be a good place to start

Personal Motivation
You scored an average of 4.2

Was your score 4 or above? If so, you may want to move onto the next section: Influencing
others

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Personal Motivation” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Personal
Motivation” section on EDU would be a good place to start.

Interpersonal Capabilities

Your overall score for this section is 4.4

Influencing Others
You scored an average of 4

Was your score 4 or above? If so, you may want to move onto the next section: Empathising
with Others.

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Influencing Others” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Influencing
Others” section on EDU would be a good place to start

Empathising with Others

You scored an average of 5

Was your score 4 or above? If so, you may want to move onto the next section: Identifying
and Defining Problems

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Empathising with others” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Empathising
with Others” section on EDU would be a good place to start.
Cognitive Capabilities

Your overall score for this section is 3.6

Identifying and Defining Problems

You scored an average of 3.5

Was your score 4 or above? If so, you may want to move onto the next section: Developing
Solutions

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Identifying and Defining Problems” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Identifying
and Defining Problems” section on EDU would be a good place to start

Developing Solutions
You scored an average of 3.3

Was your score 4 or above? If so, you may want to move onto the next section: Adapting to
Change

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Developing Solutions” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Developing
Solutions” section on EDU would be a good place to start

Adapting to Change
You scored an average of 4.3

Was your score 3? This suggests you are not really clear about your skills - why don't you
look at the “Adapting to Change” section on EDU.

Was your score below 3? This suggests you need to develop these skills. The “Adapting to
Change” section on EDU would be a good place to start
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