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YATRA ONLINE PVT. LTD.
MOBILE ID FOR MAIN ID RXAPIYAT
Telephone:
Fax:
Email:
Traveler(s) Information:
RONG, SUPRIYA MR
The PNR Number is a unique number and may be treated as Invoice Serial Number.
All disputes are subject to exclusive jurisdiction of courts at Mumbai.
This is a computer generated receipt/itinerary and there is no requirement of signature.
Kindly present either the itinerary receipt or the E-ticket with a valid photo ID at the airport and check-in counter. Our
check-in counters are open 2 hours prior to departure and close strictly 45 minutes prior to departure.
Original
Passenger(s) Charge Description Amount
Amount
RONG, SUPRIYA M - ECONOMY - Special Fares 1,219.00 INR 1,219.00 INR
TAX - CUTE Charge 50.00 INR 50.00 INR
TAX - ST + EC + HSEC + PHF 3.00 INR 3.00 INR
TAX - User Development Fees 495.00 INR 495.00 INR
TAX - Passenger Service Fee 230.00 INR 230.00 INR
TAX - Swachh Bharat Cess(SBC) 2.00 INR 2.00 INR
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f ront and back) of the same (Please hide the CVV (three digit number written on the back of y our credit/debit card). Those Customers who hav e made the booking using another
person's credit/debit card, are required to f urnish a duly signed authorization letter f rom the card holder along with a true photocopy of that credit/debit card as described abov e.
e. GoAir reserv es the right to cancel any booking, in case of suspected f raud or otherwise without any prior notice or ascribing any reasons to the Customer.
9. Check-in and Boarding Closing Time
a. Check-in commences 2 hours prior to the scheduled departure (3 hours in case of Srinagar and Jammu airports). Check-in counter closes 45 minutes prior to the scheduled departure
time. The Customer is required to be present early at the check-in counter with luggage duly x-ray ed and with all v alid trav el documents bef ore the close of check-in counter.
b. In order to av oid last minute rush, Customers are adv ised to report early at least 60 minutes prior to the scheduled departure time (90 minutes in case of Srinagar and Jammu
airports) at the check-in counter.
c. Boarding Gate closes 25 minutes prior to the scheduled departure time. In case the Customer delay s or f ails to show up in time at the check-in counter or at the boarding gate , then
the Customer will be treated as "no show" and gross f are paid will be f orf eited except f or the applicable Passenger Serv ice Fee (PSF) and User Dev elopment Fee (UDF) which shall
be ref unded in the same mode of pay ment in which the pay ment was originally receiv ed and only upon receiv ing such request in writing f rom the Customer within 15 calendar day s
f rom the date of Cancellation or 'No Show'.
10. Airline’s Right to Refuse Boarding
GoAir reserv es the right to ref use boarding to Customer who are considered to be unruly in the best judgement of GoAir, under the inf luence of alcohol or drugs or whose behav ior is f ound to be
v iolent or abusiv e, or where GoAir believ e that denial of boarding is necessary f or maintaining good order or discipline on board, the saf ety, protection, security and comf ort of other Customers or
f or the protection of the saf ety of the aircraf t and / or other assets. Such persons will be treated as ‘no show’ and gross f are paid will be f orf eited.
11. Right to Search
GoAir reserv es the right to search Customer’s baggage f or reasons of saf ety and security and to check whether the baggage contains any unacceptable or prohibited items. If the Customer
ref uses to comply with such searches or scan, we reserv e the right to ref use carriage to such Customer and her/his baggage without ref und of f are and without any other liability.
12. In-Flight Snacks and Beverages
For Customers f ly ing on Go-Business ticket, complimentary snacks / bev erages are of f ered on board. For other Customers, we hav e made arrangement with a reputed serv ice prov ider to
prov ide a selected range of snacks and bev erages f or consumption on board on chargeable basis. Though GoAir shall take reasonable steps to prov ide Customers with f resh, healthy and hy gienic
snacks and bev erages, it assumes no liability or responsibility in respect of the quality , quantity or suf f iciency of such in-f light snacks and bev erages. Customers may choose to lodge their
complaint in respect of such in-f light sale of f ood and bev erage serv ed directly with the serv ice prov ider whose contact details will be made av ailable on board.
13. Mode of Booking
The Customer may book their ticket either by v isiting our website www.goair.in or at the airport ticketing counter or by through Customer Call Centre or through any designated trav el agents or
online trav el web portals. GoAir assumes no responsibility or liability to the Customer f or any bookings made through any other mode other than specif ied herein or any consequences arising
there f rom.
14. Mode of Payment
a. The Customer may book tickets by using credit/debit card through any of the modes mentioned in clause abov e or by pay ing cash at the airport ticketing counter.
b. Customers who request f or duplicate print-outs of the itinerary at the airport reserv ation counters will hav e to pay an additional f ee of Rs. 50 per print out (inclusiv e of serv ice tax
and cess, if applicable).
15. Governing Law and Dispute settlement mechanism
These Terms shall be construed by and gov erned in accordance with the laws of Republic of India and shall be subject to the exclusiv e jurisdiction of the competent courts at Mumbai, India.
16. Detailed terms and conditions
It is mandatory and obligatory f or the Customers to go through the detailed terms and conditions and the citizens charter which gov ern booking of tickets and trav el in GoAir network which are
display ed at GoAir website www.GoAir.in. Booking of ticket constitutes the entire acceptance of these Terms f or trav el within GoAir network.
17. Disclaimer
We strongly adv ise all customers to prov ide their mobile number and email address, to enable us to inf orm of f light delay s or cancellations in unf oreseen circumstances. GoAir will not be held
responsible if no contact details are mentioned and customers are lef t uninf ormed.
18. Contact GoAir On
For any assistance or special serv ices, Customers are requested to contact GoAir's Customer Serv ice Executiv e at 092-2322-2111 / 020-2566-2111. Email: f eedback@goair.in
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