Document 454708.

1 8/14/18, 5(18 PM

Copyright (c) 2018, Oracle. All rights reserved. Oracle Confidential.

Dbconsole fails to start - java.lang.Exception: Exception in sending Request :: null (Doc ID

454708.1)

In this Document

Symptoms
Cause
Solution

APPLIES TO:

Enterprise Manager Base Platform - Version 10.2.0.1 to 10.2.0.3 [Release 10.2]

Information in this document applies to any platform.
***Checked for relevance on 07-Feb-2012***

SYMPTOMS

Dbconsole fails to start, recreating the repository using EMCA does not resolve the issue.

$ORACLE_HOME/host_sid/sysman/log/emdb.nohup file shows

----- Fri Apr 28 17:59:35 2006::An agentTZregion of 'GMT' is installed in

C:\oracle\product\10.2.0\db_1\host_sid/sysman/config/emd.properties. -----

----- Fri Apr 28 17:59:36 2006::The agentTZRegion value in

C:\oracle\product\10.2.0\db_1\host_sid/sysman/config/emd.properties is not in
agreement with what agent thinks it should be.
Please verify your environment to make sure that TZ setting has not changed since the
last start of the agent. If you modified the timezone setting in the environment,
please stop the agent and execute 'emctl resetTZ agent' and also execute the script
'mgmt_target.set_agent_tzrgn' to get the value propagated to repository

"Agent process exited abnormally during initialization" shown in $ORACLE_HOME/host_sid/sysman/log/emagent.trc file

In DBConsole, the Database Instance home page shows

"java.lang.Exception: Exception in sending Request :: null"

or
"Io exception: Unknown host specified"

and Database Instance Status as "status pending"

CAUSE

Incorrect time zone setting at the OS level

https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=c0qqx7wqv_151&id=454708.1 Page 1 of 2
Document 454708.1 8/14/18, 5(18 PM

SOLUTION

Set a system TZ environment variable before configuring the DB Console.

The agent fails, and the service ends up with a java process running. So

"emctl start dbconsole" says it is already running.

"emctl status dbconsole" says it is not running.

The solution is

1. Kill the java process which is the console portion of OracleDBConsole<SID>

2. Edit the <agent_home>/sysman/config/emd.properties file to have the correct timezone.
-->To find what the host's timezone is, please refer to file:
<agent_home>/sysman/admin/supportedtzs.lst
3. Restart the OracleDBConsole<SID>

Note that deleting and recreating the service via "emca -deconfig dbcontrol db -repos drop" and "emca -config
dbcontrol db -repos create" does not cure the problem - it again creates an emd.properties file with no agentTZRegion
value.

Didn't find what you are looking for?

https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=c0qqx7wqv_151&id=454708.1 Page 2 of 2