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Fundamentals
with Britt Andreatta
Course Outline
Dear Premium Subscriber,
I am happy to provide you with this additional resource. To maximize the development of your skills leading change, I
recommend that you use this course outline in the following 3 ways:
1. Print out 1 copy to use for taking notes while you watch the course. Taking notes while listening further increases
your understanding and retention of the information.
2. After each video, add notes about some specific actions you can take in the next few weeks to implement
the strategies. Your learning will be enhanced if you can ground each learning objective in your own personal
experience with leading change. You can apply them to a recent, current, or future change initiative that you will
be involved with. Later, use these notes to design a future change initiative from the beginning.
3. Once you have watched the course, print out another copy to use as a way to test your knowledge. This will
further anchor the material in your memory.
Happy learning!
Warmly,
Britt
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How have the following key areas of management shifted over the years?
1. How decisions get made and implemented
Management Leadership
1. Approach
2. Time frame
3. Focus
4. Resources
5. Task goals
6. People goals
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From the organization’s perspective, what are some of the key questions?
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From the employee’s perspective, what are some of the key questions?
From the employee’s perspective, what are the 5 most important management skills?
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1. Task direction
2. Decision making
3. Relationship building
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Describe the process by which you can determine which style to use?
What is the best approach to use with employees who are new or unskilled?
What is the best match for employees who are not yet highly skilled or confident?
What is the best style for employees who are highly skilled?
Write in the number of repetitions it takes for a behavior to become a habit (_______) and for a habit to show measurable
thickening of the neural pathways (_______).
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What are some of the things you can do when your employee’s progress stalls?
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What are some of the actions you can take when addressing things early?
When an employee is moving into “problem” territory, what should you do?
What are the 3 strategies to use when you have to lead a face-to-face meeting for terminating a person’s employment?
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When helping a team create a team playbook, what are the topics or issues you need to address?
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Once an agreement has been finalized, how can you (the manager) continue to support the team’s success?
Describe the 6 strategies you can use when moving from peer to manager?
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What are the 4 strategies you can use to build a culture of engagement?
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Describe what happens in each phase of the Four Phase Model of Delegation.
1. Evaluation
2. Handover
3. Support
4. Debrief
There are _____ levels of autonomy that you can assign to an employee.
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Describe the common sources for a manager’s discomfort with the letting go process.
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What are some of the strategies you can use to help create an environment where healthy conflict can be embraced?
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What are some of the things you should consider around purpose?
2. Parking Lot
3. Talking Clock
Baby Boomers
Gen Xers
Millennials
What are some of the primary differences about how the generations approach professional work?
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Video 10 Managing Up
Describe the 6 strategies you can use to effectively work with your supervisor.
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What are some ways you can build trust with your boss?
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What are some of the communication skills you need to successfully manage projects?
2. Operating budget
3. Income or revenue
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List the laws and regulations mentioned in the video (note: this is sample of all the laws and regulations that impact
employment):
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Chapter 5 Conclusion
Video 1 Final Advice
Describe the 3 strategies that can help you be at your best.
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