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Applies to:
Sun Fire 4800 Server - Version: Not Applicable and later [Release: N/A and later ]
Sun Fire 4810 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire 6800 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire E4900 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire 3800 Server - Version: Not Applicable and later [Release: N/A and later]
Information in this document applies to any platform.
***********************************************************
************ Start Hardware Onsite Action Plan ************
A. DISPATCH INSTRUCTIONS
A1. WHAT SKILLS DOES THE ENGINEER NEED (IS A SITE ENGINEER AVAILABLE?):
http://unix-sysadmin.blogspot.in/2012/05/how-to-replace-system-board-for-sun.html 1/5
7/13/2017 Unix SysAdmin Archives: How to Replace System Board for Sun Fire E6900 Systems
General problem: There is a component failure
Fault for part 540-6295: NA
*** Start System Error Message ***
cat-a:SC> showchs -c SB4 -v
Total # of records: 1
Component : /N0/SB4
Time Stamp : Sun Dec 04 19:26:26 EST 2011
New Status : Faulty
Old Status : OK
Event Code : HW
Initiator : ScApp
Message : 1.E6900.FAULT.ASIC.CHEETAH.AFSR_2_HI_ISAP.71191111.20-16.1
Goal
Solution
Applies to:
Sun Fire 4800 Server - Version: Not Applicable and later [Release: N/A and later ]
Sun Fire 4810 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire 6800 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire E4900 Server - Version: Not Applicable and later [Release: N/A and later]
Sun Fire 3800 Server - Version: Not Applicable and later [Release: N/A and later]
Information in this document applies to any platform.
Goal
How to Replace System Board for Sun Fire 3800, 4800, 4810, 6800, E4900, and E6900 Systems
******************************************************************************
please go to http://support.us.oracle.com
and put a comment on Doc ID: 1306577.1
******************************************************************************
Solution
DISPATCH INSTRUCTIONS
ScApp, lom
Task Complexity: 4
1) See if DR can be used; If the board is listed in 'cfgadm -av | grep -i perm' output, you can't use DR.
2b) If unable, issue 'init 0' and then 'poweroff sb#' at SC prompt
You will need to move DIMMs from the 'old' board to the 'new' one (same slots).
http://unix-sysadmin.blogspot.in/2012/05/how-to-replace-system-board-for-sun.html 2/5
7/13/2017 Unix SysAdmin Archives: How to Replace System Board for Sun Fire E6900 Systems
3) showchs -b at SC prompt
4) Reset any 'Suspect' or 'Faulty' components to 'ok' from the Main SC or from the lom prompt:
setchs -s OK -r 'SR number' -c <comp>
NOTE: If ScApp 5.20.15 or higher, service mode access IS NO LONGER REQUIRED to execute setchs.
If < 5.20.15, contact service to obtain a Service Mode password or generate one yourself at https://modepass.us.oracle.com
(a backup server is also available from https://modepass-bak.us.oracle.com)
Repeat 'setchs' command until all components are 'ok'.
5) Verify new board firmware matches existing boards & SC(s) ('showboards -p proms' at SC prompt).
If needed, copy firmware from a like board 'flashupdate -c (source board) (destination board)'
6) Consider running extended POST (On domain issue 'eeprom diag-level=max' or at ok prompt 'setenv diag-level max').
8b) If unable to DR, issue 'setkeyswitch -d (domainID) off' followed by 'setkeyswitch -d (domainID) on'.
9) Monitor POST.
* If new errors are detected, collect POST and contact Support.
WHAT ACTION DOES CUSTOMER NEED TO TAKE TO RETURN SYSTEM TO AN OPERATIONAL STATE:
REFERENCE INFORMATION:
http://unix-sysadmin.blogspot.in/2012/05/how-to-replace-system-board-for-sun.html 3/5
7/13/2017 Unix SysAdmin Archives: How to Replace System Board for Sun Fire E6900 Systems
**************** GENERAL INSTRUCTIONS FOR THIS ACTION PLAN ***************
**************************************************************************
Make sure a new explorer [explorer -w all,interactive,scextended] is run and
submitted to proactive.central after installing the new parts. Email explorer to:
explorer-database-americas@sun.com - Americas
explorer-database-emea@sun.com - EMEA (Europe, Middle East, Africa)
explorer-database-apac@sun.com - APAC (Asia, Pacific)
**************************************************************************
***********************************************************************
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