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1-Your customer requested that the new railroad cars you are building for his
company be constructed from heavy grade aluminum. After reviewing the
requirements, two of your experts inform you that the customer would be better
off with steel cars. You meet with the customer to discuss the issue, and he
directs you to go ahead with the aluminum cars. What should you do?
A- Meet with the customer again to ensure that he understands the expert
opinions about using steel instead of aluminum.
B- Find a way to cut other costs, and upgrade the cars to steel.
C- Provide aluminum cars that meet the customer's requirements.
D- Meet with your experts to find another proposal for the customer.
2- Your management has decided that all orders will be treated as "projects" and
that project managers will be used to update orders daily; resolving issues and
ensuring that the customer formally accepts the product within 30 days of
completion. Revenue from the individual orders can vary from U.S. $100 to
U.S. $150,000. The project manager will not be required to perform planning or
provide documentation other than daily status. How would you define this
situation?
A- Because each individual order is a "temporary endeavor," each order is a
project.
B- This is program management since there are multiple projects involved.
C- This is a recurring process.
D- Orders incurring revenue over $100,000 would be considered projects
and would involve project management.
3- You are a project manager in a large organization that uses a matrix structure
for projects. You have been asked to investigate what organizational structure
your competitors use and how this affects their ability to manage projects
successfully. How would you describe the MAIN difference between a matrix
organization and a functional organization?
A- In a functional organization, project managers have more authority than
they do in matrix organizations.
B- More people work full-time on projects in a functional organization than
in a matrix organization.
C- Project team members usually report to two bosses in a matrix
organization: the functional manager and the project manager.
D- Most companies have found that functional organization structures
provide the most flexibility for managing projects.
4- A project team is working on manufacturing a new product, but they are
having difficulty creating a project charter. What is the BEST description of the
real problem?
A- They have not identified the project objectives.
B- They are working on a process and not a project.
C- The end date has not been set.
D- They have not identified the product of the project.
5- A control chart shows that the last eight pipes produced were all less than
average weight. You need to inform management that there is a problem because
the situation violates the:
A- Rule of seven.
B- Rule of eight.
C- 50/50 rule.
D- 3 sigma rule.
6- Your project team has been informally meeting with sellers to discuss the
sellers' "best practices" relative to upcoming potential work from your company.
During one of these sessions, a seller offers to give you tickets to a sporting
event if you will tell him the names of other companies you have been meeting
with. What is the BEST response?
A- Ignore the question and refuse to meet with him again.
B- Answer the question, but respectfully refuse the offer.
C- Ask him why he needs to know.
D- Refuse to answer the question and remove the company from
consideration for future work.
7- While completing work, a project team member tells you that a work package
has been forgotten in the WBS. What is the BEST thing to do?
A- Wait for a change request to be processed.
B- Include it in the WBS.
C-Include it only in the network diagram.
D- Include it in the estimate, but not the activity list.
10- The WBS, estimates for each work package and the network diagram are
completed. The NEXT thing for the project manager to do is:
A- Activity sequencing.
B- Schedule development.
C- Scope verification.
D- Resource simulation.
11- Which of the following is the MOST beneficial result of the project manager
knowing the critical path?
A- She would know where extra resources should be placed.
B- She would know what activities she needs to focus on while managing
the project.
C- She would know where stakeholders need to be assigned to the project.
D- She would know where there is float on the project.
12- Which of the following does NOT need to be done if there is a major delay
on a non-critical path activity?
A- Investigate the delay.
B- Reevaluate which path is critical.
C- Change the project schedule.
D- Review the float time for the activity.
13- While reviewing project performance, the project manager determines that
the schedule variance is -500. What is the BEST thing to do?
A- Let the sponsor know.
B- Determine the cost variance.
C- Look for activities that can be done in parallel.
D- Move resources from the project to one that is not failing.
14- The project manager is in the process of staffing the project. Available
resources are as follows: Mary always works overtime. Danny works very hard.
Alexis meets the project requirements. Nicole is very enthusiastic about the
project and will work overtime if necessary. Who is the MOST appropriate
resource for this project?
A- Mary
B- Danny
C- Alexis
D- Nicole
15- You are a project manager leading a cross-functional project team in a weak
matrix environment. None of your project team members report to you
functionally and you do not have the ability to directly reward their
performance. The project is difficult, involving tight date constraints and
challenging quality standards. Which of the following types of project
management power will likely be the MOST effective in this circumstance?
A- Referent
B- Expert
C- Penalty
D- Formal
16- The Project Manager and her team are involved in establishing the costs of
the project and applying it to the schedule to determine when these costs will
happen on the project. Which of the following are they doing?
A- Cost Budgeting
B- Cost Baseline
C- Cost Estimating
D- Cost Control
17- All of the following could be considered functions of the GERT
diagramming method EXCEPT
A- Some activities may be performed only in part.
B- Some activities may be fast tracked.
C- Some activities may be performed more than once.
D- Some activities may not be performed.
18- The planning is progressing on schedule for the hotel renovation project.
The Project Manager and the team are ready to begin cost estimating. The
customer needs an estimate as soon as possible. What estimating method should
the team use?
A - Parametric estimating
B- Analogous estimating
C- Bottom up estimating
D- Cost estimating
19- The Project Manager is having a team meeting and explaining to the team
the upcoming milestones that are due. What are the characteristics of a
milestone?
A- A duration of zero (0)
B- The completion of a major event in the project
C- The completion of major deliverables
D- All the above
20- The team has just completed the process of evaluating the success of the
data-cleansing project. The team members analyzed how the approach to
running the project worked. They evaluated the planning and executing. They
documented how the Sponsor and Senior Management supported the project as
well as the conflicts that were generated by three Functional Managers.
What have they just completed?
A- Lessons Learned
B- Project closure
C- Procurement audit
D- Administrative closure
21- A contract has been signed and is expected to cost $1M US over a one-year
engagement. At project completion, the actual costs were $800K US, but the
project was behind schedule due to a delay in manufacturing which was outside
of the seller's control. There is a 50/50% share for any cost savings. What is the
total value of the contract?
A- $750K US
B- $730K US
C- $900K US
D- $800K US because the project was behind schedule
22- Wongmak8 Custom Homes is building a customer's dream house. However,
rain has delayed the finish by three weeks. The schedule shows that the next task
is to install the windows followed by the outside siding. This is an example of
what?
A- Mandatory dependencies
B- Crashing
C- Lag
D- Discretionary dependencies
23- The Project Manager for the hotel development project is utilizing a
Responsibility Assignment Matrix (RAM) to help make project execution go
easier. What will this do for the Project Manager?
A- Shows who is on the project
B- Shows who is to perform the work and how long it will take
C- Shows what order the tasks come in
D- Shows who is to perform work in certain areas of the project
24- The buyer has requested that the seller of services for a credit card
processing project sign a fixed price contract. Fixed price contracts are also
known as which of the following?
A- Lump Sum
B- Cost Plus
C- Time and Materials
D- Purchase Order
25- Which of the following fits the description of the person who will pay for
the work and possible own it when it is complete?
A- Senior management
B- Customer
C- Product manager
D- CIO
26- The Project Manager has defined the risks for the project, performed
probability and impact analysis and assigned risk owners to the risks. As the
project management plan evolves where will this information end up?
A- Risk trigger
B- Risk list
C- Risk response
D- Risk register
27- The Project Manager and team are planning an Internet search engine
software project. They are discussing what could go differently than anticipated
on the project. They are also trying to identify indicators that could warn them of
potential issues. What are these indicators called?
A- Triggers
B- Risk analysis
C- Risks
D- Problem solving
28- Leads and lags can cause delays and acceleration in a schedule. This can be
helpful when the goals of the schedule change. Which of the following is the
best example of a Lag?
A- The earliest a new Ethernet switch can be ordered from the manufacturer
B- The latest a telephone system can be ordered from the manufacturer
without delaying the project
C- The need for concrete to cure an additional day because of the weather
before painting the parking lines.
D- The critical path
30- The Project Manager is adding people to her staff for the satellite television
project. She is presently discussing salary, working hours, location, and benefits.
What is the key tool she is utilizing?
A- Organizational chart
B- Negotiations
C- Project team directory
D- Staffing Management Plan
31- The Information Technology system for the national defense system has
been working well. Today, the main server ignited in flames. This disabled the
east coast border patrol radar for four states. Implementation of the risk response
plan didn't fix the problem. Which of the following steps would they perform
first?
A- Determine why the risk response plan failed.
B- Fix the problem.
C- Determine why the problem happened.
D- Adjust the Risk Response Plan.
32- The customer has requested a five-week delay on the project while the
company has winter holiday. This delay was not planned, but the union forced
the issue. The company has limited resources. What is the best way to make up
the five-week slip?
A- Put more resources on the project
B- Crashing
C- Fast tracking
D- Integrated change control
33- A contract is a legal agreement between a buyer and seller. There are
five components of a contract. Capacity and Consideration are two of five
components. All of the following would be needed to have a legal contract
except?
A- Legal Purpose
B- Negotiation
C- An Offer
D- Acceptance
34- Wongmak8 Custom Homes is building a customer's dream house. However,
the electrical contractor is unavailable because they are attending a trade show in
Las Vegas. This causes a delay in the completion of the house. This is an
example of what?
A- Crashing
B- External dependencies
C- Lag
D- Mandatory dependencies
35- A project you have been managing is significantly behind schedule. You
have received approval to crash the project by adding three resources. The cost
you have negotiated is $80 US per hour per resource. The resources will work
on the schedule until it is back on track, then the contract will end. What type of
contract is this?
A- Cost Plus
B- Purchase Order
C- Time and Materials
D-Fixed Price
36- The project has had some challenges with personnel contribution on the
project. The Project Manager feels the team isn't motivated and constantly has to
tell them what to do and make sure that the team stays focused. This is an
example of what?
A- Theory Y environment
B- Bad performance
C- Theory Z environment
D- Theory X environment
37- The Wongmak8 network studio has recently been awarded a large contract
to create a new children television show. This will require the company to move
into a new office complete with production facilities 300% larger than what it
presently has. The schedule is tight for this new project, and there can be no
delay. The new facility is behind schedule with the studio and production
facilities on pace to finish four months late. The company is attempting to
validate data. If this delay proves imminent, it plans to move in temporarily with
a partner of theirs with the infrastructure that will meet its needs until the
building is complete. This is an example of what type of risk response?
A- Mitigate
B- Transfer
C- Accept
D- Avoid
38- On a wireless internet access project, the team is large with 40 people, and
controlling communication has been a challenging for the team to make
progress. The Project Coordinator has been used to help with this problem. What
is one of the main differences between the Project Coordinator and the Project
Expeditor?
A- The Project Expeditor is another title for the Project Manager.
B- The Project Coordinator has decision-making ability.
C- The Project Expeditor is another title for Project Coordinator.
D- The Project Expeditor has decision-making ability.
39- Task A is worth $500, is 80% complete, and actually cost $500. Task B is
worth $450, is 75% complete, and actually cost $402 so far. Task C is worth
$600, is 90% complete, and has cost $550 so far. The total budget is $3000.
What is the cost performance index for the tasks listed?
A- 1.10
B- 1.11
C- 0.88
D- 0.84
40- You are Project Manager starting negotiations with a vendor. As the vendor
is attempting to maximize the value of the contract they are negotiating all of the
following are negotiation strategies they could use EXCEPT
A- Force Majeure
B- Lying
C- Deadline
D- Withdrawal
41- John has been assigned to watch for certain events associated with his area
of expertise on the project and told to implement responses from the risk register
if any of these events occur. Which of the following roles is John performing on
the project?
A- Risk Seeker
B-Team Lead
C- Project Manager
D-Risk Owner
42- You are the Project Manager for a project that has ten main deliverables.
One deliverable is a new version of a video merging system. You have
completed the project on time and on budget. A vendor is now starting the
rollout of the new software to its customers. The vendor has scheduled you to
help with the rollout. What is your response to the vendor?
A- Contact the vendor to discuss the financial cost for your help.
B- Ask for a schedule to see what the time lines are for each installation.
C- Tell the vendor that the scope of the project has been fulfilled, the project
is closed, and you are no longer available.
D- Consult your manager on your schedule.
47- The airline reservation project has been relatively stable. The Cost
Performance Index is presently 0.91 and the schedule performance index is 0.87.
Risk could have been managed better from the start of this project. 60% through
the execution of the project management plan, the Project Manager assigned a
person to do nothing but monitor for risks and work with the people who will
implement the risk response plans. What are these people called?
A- Sponsor
B- Risk-Averse
C- Project Manager
D- Risk Owners
51- In your new company, you realize that some of the financial statements of
the company do not follow US GAAP Accounting Standards and are hence
inaccurate. In this case, what should you do first?
A- Inform the US government agencies of the inaccurate accounting
practices in the company
B- Talk to your finance managers about why you think that they may be
violating the standard accounting standards
C- Since you are new to the company, you assume that finance standards are
different in the company - hence do not do anything about the issue
D- Talk with finance manager in your previous company to get expert
opinion about accounting standards in the new company
A- You should not be using the knowledge gained in the first company to
improve the competitor’s product
B- You can use the knowledge gained in the first company to improve the
competitor’s product
C- Before doing anything which may adversely impact prospects of the first
company, you should get their approval
D- You should do nothing which provides competition to or undermines the
products of the first company
53- You are aware that an employee in your project may potentially get a
promotion - however, there is a possibility that he may get transferred after his
promotion, thus impacting your project. In this situation, you should:
A- Give a bad recommendation about the person so as to delay the
promotion of the person until project is over
B- Inform the employee about the potential promotion, and ask him to
transition his responsibilities to another person
C- After the employee gets the promotion and is told of the transfer, you ask
him to prepare a transition plan
D- Hire another resource who can replace the person after he gets the
promotion
54- You are doing some work under contract, when the buyer requests you to
add some additional requirements, which were not defined in the original
contract. Since satisfying the buyer is of paramount interest, you go ahead and
incorporate the requirements as part of the project. You are violating which Code
of Professional Conduct:
A- Responsibility to maintain and satisfy the scope and objectives
B- Responsibility to ensure that a conflict of interest does not compromise
legitimate interests
C- Responsibility to provide accurate and truthful representations
D- No Code of Professional Conduct is violated
55- While obtaining responses from prospective sellers, you mention that you
will "Require certified PMP®s as project managers for the project." This is an
example of:
56- As a PMP® Certified project manager, you are responsible for all the
following EXCEPT:
57- Your project is very critical for the company and must be completed within 6
months. The project charter has been signed, but Scope Statement is not yet
prepared. Management asks you to go ahead with the project without the scope
statement being approved. What should you do?
A- Refuse to work on the project because management is not following
standard Project Management Practices
B- Since time is of essence, you should start the project with the inputs from
project charter
C- Meet the Management and mention the problems you will face without a
Scope Statement
D- Escalate the issue to the project sponsor and issue a Risk Memo
58- You have scheduled a contractor conference after 2 days with potential
contractors to discuss procurement. Today, you were informed by Management
that there is a very high probability for the project to be cancelled. You should
A- Cancel the meeting
B- Go ahead with the meeting but inform the contractors that the project
may be cancelled
C- Go ahead with the meeting as usual
D- Wait for 2 days until the meeting, to see if there is a change in status of
the project.
59- All the following are responsibilities of a certified PMP®EXCEPT:
A- Ensure that there is no conflict of interest that can compromise the
legitimate interests of a client or customer
B- Ensure that the technical specifications are appropriately defined
C- Disseminate PMP® Code of Professional Conduct to other PMP®
D- Cooperate with PMI® concerning ethics violation and the collection of
related information
60- In an informal discussion you are having with another PMP, he mentioned
about how he was able to sit for the PMP ® Certification Exam 3 years ago
through using false contact hour certificates. You should:
A- Report this to PMI®
B- Report this to the your manager
C- Do nothing since he is a colleague
D- Do nothing since he had taken the PMP® Exam three years ago, and
contact hour certificates get audited only for one year
61- All the following are approved by PMI® as requirements for PMP® Code of
Professional Conduct EXCEPT:
A- Satisfying scope and objectives of professional Services
B- Refusing to accept gifts under all circumstances
C- Maintaining confidentiality of sensitive information
D- Reporting Violations to PMP® Code of Professional Conduct
62- You are a project manager working in a foreign country. You observe that
some of your project team members are having a difficult time adjusting to the
new culture. You provided them with training on cultural differences and the
customs of this country before arriving, but they still seem uncomfortable and
disoriented. Which of the following statements is true?
A-This is the result of working with teams of people from two different
countries.
63- Your project involves the research and development of a new food additive.
You’re ready to release the product to your customer when you discover that a
minor reaction might occur in people with certain conditions. The reactions to
date have been very minor, and no known long-lasting side effects have been
noted. As project manager, what should you do?
A- Do nothing because the reactions are so minor that very few people will be
affected
B- Inform the customer that you’ve discovered this condition and tell them
you’ll research it further to determine its impacts.
C- Inform your customer that there is no problem with the additive except for an
extremely small percentage of the population and release the product to them.
D- Tell the customer you’ll correct the reaction problems in the next batch, but
you’ll release the first batch of product to them now to begin using.
64- You have just prepared an RFP for release. Your project involves a
substantial amount of contract work detailed in the RFP. Your favorite vendor
drops by and offers to give you and your spouse the use of their company condo
for your upcoming vacation. It’s located in a beautiful resort community that
happens to be one of your favorite places to go for a getaway. What is the most
appropriate response?
A- Thank the vendor, but decline the offer because you know this could be
considered a conflict of interest.
B-Thank the vendor, and accept. This vendor is always offering you incentives
like this, so this offer does not likely have anything to do with the recent RFP
release.
C- Thank the vendor, accept the offer, and immediately tell your project sponsor
so they’re aware of what you’re doing.
D- Thank the vendor, but decline the offer because you’ve already made another
arrangement for this vacation. Ask them whether you can take a rain check and
arrange another time to use the condo.
A- Conflict of interest
C- Culturally unacceptable
C- Personal integrity
D- Product integrity
68- You are a project manager working on contract. You’ve performed earned
value analysis and discovered that the project will be completed on time and
under the original estimated amount.
This means the profit to your company will decrease as will your personal
bonus. Which of the following should you do?
A- Add activities to the project to increase the cost enough to meet the original
estimated amount.
B- Tell the customer you’re adding requirements to the project that were
originally cut because of cost constraints.
C- Upon completion, inform the customer the project has come in under budget.
D- Bill the customer for the full amount of the contract because this was the
original agreed upon price.
69- Integrity in the project management field is accomplished through all of the
following except which one?
70- You are a project manager for a manufacturing firm that produces Civil
War–era replicas and memorabilia. You discover a design error during a test
production run on your latest project.
A- Thank them, but let them know this could be a conflict of interest since you
haven’t made a decision about which vendor you’re going to choose.
B- Thank them, and decline. You know this could be considered personal gain,
which could call your integrity into question.
C- Thank them, and accept. You don’t believe there is a conflict of interest or a
personal integrity issue.
D- Thank them, and decline. You believe this could be a conflict of interest on
the part of the vendor, and you don’t want to encourage that behavior.
72- You are a project manager for a telecommunications firm. You’re working
on a project that entails upgrading technical hardware and equipment. The
estimated cost of the hardware and equipment is $1,725,000. You are reviewing
products from three vendors. One of the vendors offers you and your family the
use of the company yacht for the upcoming three-day weekend.
A- Thank them, and accept. You don’t believe there is a conflict of interest or an
integrity issue at stake.
B- Thank them, and decline. You know this could be considered personal gain,
which could call your integrity into question.
C- Thank them, and accept. Immediately report your actions to the project
sponsor so that your motives are not called into question after the fact.
D- Thank them, and decline. You know this could be considered an integrity
issue on the part of the vendor.
73- You are a project manager working on contract with a company in a foreign
country. At the project kickoff meeting, you are given an expensive-looking gift.
The person who presented this to you said that it is customary in their country to
give their business partners gifts. What is the most appropriate response?
A- Thank them, and decline. Explain that this is considered personal gain, which
is unacceptable in your country.
B- Thank them, and accept. You don’t believe there is a conflict of interest or an
integrity issue at stake.
C- Thank them, and decline. Explain that this is considered a conflict of interest,
which is unacceptable in your country.
D- Thank them, and accept since you know that it would be considered
offensive to decline the gift in their culture. Immediately report the acceptance
of the gift to the appropriate parties at your company so that your actions are not
called into question later.
74- Life seems to be going very well for your close friend, a fellow PMP. She
has taken a trip to France, bought a new car, and stocked her wine cellar with a
half dozen expensive bottles of wine, all within the last six months. After a few
cocktails one evening, she tells you her secret. The vendor she’s working with
on the $4 billion project she’s managing has given her all of these items as gifts.
Which of the following should you do? (Choose the best answer.)
A- You tell your friend these gifts probably aren’t appropriate and leave it at
that.
B- You and your friend have a long conversation about the gifts, and she decides
to return them (with the exception of the trip) and not accept any more gifts in
the future.
D- Your friend doesn’t see a problem with accepting these gifts at all. You know
this is a conflict of interest situation and should be reported as a PMP Code of
Professional Conduct violation.
75- As a project manager, you know that the most important activity to ensure
customer and stakeholder satisfaction is which of the following?
C- Reporting changes and updating the project plan and other project documents
where appropriate
76- As a PMP, you will be required to comply with the PMP Code of
Professional Conduct. This code refers to all of the following except which one?
77- You are a contract project manager working with the State of Bliss. Your
latest project involves rewriting the Department of Revenue’s income tax
system. One of the key stakeholders is a huge movie buff, and she has the power
to promote you into a better position at the conclusion of this project. She has
discovered that one of her favorite superstars lives in the State of Bliss and
therefore must file income tax returns in that state. She asks you to look up the
account of this movie star. What is the most appropriate response?
B- Refuse to comply with the request, citing conflict of interest and violation of
confidential company data.
C- Look up the information she has requested. Since the data is considered part
of the project, there is no conflict of interest.
D- You believe that tax records are public information, so you comply with the
request
78- You are a contract project manager working with the State of Bliss. Your
latest project involves rewriting the Department of Revenue’s income tax
system. As project manager, you have taken all the appropriate actions regarding
confidentiality of data. One of the key stakeholders is a huge movie buff, and
she has the power to promote you into a better position at the conclusion of this
project. She’s reviewing some report data that just happens to include
confidential information regarding one of her favorite movie superstars. What is
the most appropriate response?
C- Do nothing, because she has the proper level of access rights to the data and
this information showed up unintentionally.
D- Request that she immediately returns the information until you can confirm
that she has the proper level of access rights to the data.
79- As a PMP, you are required to comply with the PMP Code of Professional
Conduct. Part of your responsibility concerns applying professional knowledge.
All of the following are part of applying professional knowledge except for
which one?
80- You are a project manager with several years of experience in project
management. You’ve just accept your first project in a foreign country. You’ve
been in the country a week or two and are experiencing some disorientation.
This is known as which of the following?
A- Collocation
B- Diversity shock
C- Global culturing
D- Culture shock
81- You are a project manager for a software manufacturing firm. The project
you’ve just finished created a new software product that is expected to become a
number-one seller. All prerelease of software is handled through the marketing
department. A friend of yours is a certified software instructor. They have asked
you for a copy of the software prior to the beta release so they can get familiar
with it. What is the most appropriate response?
C- Decline the request since you stands to gain from this transaction by
receiving free training.
D- Decline the request because the software is the intellectual property of the
company.
82- Your upcoming project includes project team members from a foreign
country. To make certain that cultural differences don’t interfere with team
performance, thereby affecting the success of the project, your first course of
action is to do which of the following?
83- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You have been invited to dinner
with the prospective foreign business partners and their spouses upon your
arrival. You know that all of the following statements are generally true except
for which one?
A- You should spend time building relationships with your prospective foreign
business partners before getting down to business.
B- You should explain your company’s rules, standards, and operating policies
at your first meeting with the prospective foreign business partners.
D- You should respect the cultural differences you’ll encounter when working
with your prospective foreign business partners.
84- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You’ve been told that it is
culturally unacceptable to eat certain foods in this country. You know that one of
these foods happens to be a secret ingredient in the pizza sauce.
A- Inform the potential partners that your sauce recipe is secret, but you’re
certain there are no forbidden ingredients in it.
B- Inform the potential partners that you suspect there might be a forbidden
ingredient in the sauce, and you’ll request an investigation to determine whether
it exists in the sauce.
C- Inform the potential partners that a forbidden ingredient exists in the sauce
and work with them to come up with another ingredient to replace that one.
D- Don’t tell the potential partners about the ingredient because the sauce they’ll
be using in the stores is shipped to them already prepared in cans. They won’t
know the ingredient is in the sauce.
85- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You know, but have not yet
informed your company, that you are going to go to work for the competitor,
which happens to be bidding for this same opportunity. What is the most
appropriate response?
A- You decline to participate in the initial meetings with the foreign business
partners because of a conflict of interest.
B- You’ve not yet received an official offer from the competing company for
your new job opportunity, so you choose to participate in the initial meetings
with the foreign business partners.
C- You decide to participate in the initial meetings with the foreign business
partners because any information you gain now will help you when you make
the move to the new company.
D- You inform the foreign business partners that you’re going to be working
with a new company and that you know the deal they’ll receive from the
competing company is better than the one this company is proposing.
86- You are the project manager for a new construction project in your city. Your
longtime personal friend is bidding on the project. Your friend has asked you to
give them an indication of the budget for this project so that they do not overbid
and lose the deal. What is the most appropriate response?
A- Give the information to your friend. You know their character and can trust
that they won’t tell anyone.
B- Tell your friend that after all this time, they should know you better than to
think you’d put your personal integrity on the line or compromise your job
because of a conflict of interest. Decline to give them the information.
C- Tell your friend you’ll give them the information if they’ll promise not to tell
anyone and-if they’ll agree to help you with some materials on your basement-
refinishing project.
D. Give the information to your friend and inform the project sponsor so that the
information can be shared with the other bidders as well.
87- You are managing a project in a foreign country, where you realize that to
get things done in your project, you may have to pay some tips to the
government officials. You should:
A- Pay the tips to the officials because otherwise they could cause potential
delays
B- Refuse to pay the tips because they are bribe and hence unethical
C- Make a case for why tips should be paid to government officials, and
present it to your management
D- Instead of paying cash, you provide small gifts to government officials to
get their support
88- As a PMP® Certified project manager, you are responsible to comply with all
organizational rules and policies. In this context, you have the responsibility
to:
A- Provide accurate and truthful representations concerning all information
directly or indirectly related to all aspects of the PMI® Certification
Program
B- Report possible violations of the PMP® Code of Professional Conduct by
individuals in the field of project management.
C- Cooperate with PMI® concerning ethics violations and the collection of
related information
D- Disclose to PMI® about significant circumstances that could be construed
as a conflict of interest or an appearance of impropriety
89- You are in the vendor management department of your company, which
sources computer hardware from companies. You recently went on an
official trip to an Asian country to understand the business proposition of a
potential vendor. The vendor took you out to lunch and gave you some gifts,
as is customary in that country. You must:
A- Tell the vendor that you cannot accept the gifts because of company
policy
B- Accept the gift because it is a custom in that country, and also inform
your manager
C- Return the gift because it could be construed as personal gain
D- Accept the gift because it is not very expensive
90- Which is not a Professional Responsibility of the Project Manager per the
PMI Code of Professional Conduct?
A- Reporting a violation
B- Balancing Stakeholders' interest
C- Adhering to Time, Cost, and Scope as specified by Senior Management
D- Following PMI's Project Management Body of Knowledge processes
91- You are a Project Manager at Dewey, Cheatum, and Howe and have been
assigned to an internet renovation project. The project is on schedule and under
budget, but you are constantly in conflict with three members of your project
team. This conflict is apparent to all the team members. According to PMI's
Code of Conduct, what would be the best solution?
95- As a Project Manager, you are managing an HDTV upgrade project for a
customer who has requested that you have special displays put in the lobby at
the station. Your father-in-law has been doing this type of business for the last
few years and some people view him as an expert. Although he is not the only
expert on this topic that you can access, you decide to give him the work. This is
an example of what?
A- Because he is an expert, it is OK.
B- Sole sourcing
C- Appearance of impropriety
D- Conflict of solicitation
96- As a Project Manager, you are managing a project that is starting to go over
budget. By your calculations, the project is $50,000DS over budget, and after
meeting with the project team, the team believes that it can make up the money
over the next two weeks and bring the project back on budget via Fast Tracking.
You are scheduled to report your status to management this week. Which of the
following should you do?
A- Report that the project is on budget with no major problems.
B- Report that the project is over budget.
C- Report that the project is over budget, but will finish on budget.
D- Report that the project is over budget, but the team has a solution to
bring the project back on budget in the next two weeks.
97- You are a new Project Manager replacing a Project Manager who left the
company. You are beginning a new phase of the existing project and a foreign
company will create a portion of the development. You are not sure how to do
business with this company because it is offshore. What document would be best
to guide you in this business?
98- A close friend of yours is being investigated by PMI for your education and
training requirements listed on the certification application. You know he doesn't
have a degree and hasn't taken any training for the test requirement. PMI has
been trying to contact you in this investigation. Which of the following is the
best solution?
99- Your project needs some customer contact management software but the
budget on the project doesn't include money for this software. You are at the
soccer game with a friend from your old job that has a lot of different types of
software. He suggests that he can make you a copy of this software that you
need since you don't have the money. He says its one version old, so it's not that
big of a deal. What is the best way to acquire the software?
A- Legally binding
B- Complicated57
C- Very detailed statement of work
D- Sign-off by the seller
102- In which document will you find a code of account identifier, statement of
work, responsible organization, and a list of schedule milestones?
A- WBS
B- WBS Dictionary
C- PERT/CPM Charts
D- Roles and Responsibilities Matrix
103- In your semiconductor company, there have been several instances in the
past one week where few circuits have not been accurate. You have been
assigned the task of trying to determine the potential cause for the
variations. You can do this using a (an):
A- Control Chart
B- Ishikawa Diagram
C- Pareto Diagram
D- Inspection
104- In your project, you are creating a diagram that describes the decision
under consideration and implications of choosing one or another of the
available alternatives. This will help in:
A- Getting a Qualitative Analysis of the risk
B- Determining which risks can impact the project the most
C- Translating the uncertainties at a detailed level into potential impact on
objectives expressed at the level of the total project
D- Determining which decision yields the greatest expected value
A- Confrontation
B- Smoothing
C- Withdrawal
D- Forcing
106- To get the work done, the supervisor threatens punishment and carefully
supervises the work. The supervisor believes in:
107- You were the project manager of a pharmaceutical company responsible for
releasing of a new drug in the market. While managing the project, you have
created a lot of documentation e.g. project management plan, risk registers,
cost schedule and quality baselines etc. All these documents should be
stored in:
A- Formal Acceptance Documents
B- Project Files
C- Project Closure Documents or Historical Information
D- Historical Information
108- In your project, you are trying to estimate schedule activity costs by
determining the unit cost rates e.g. as staff cost per hour. All the following
could be used to determine resource cost rates except:
109- You are managing a critical project with a virtual team that works in 8
countries. Most of the communication is through tele-conferencing and
since members are not collocated, at times team members find it difficult to
understand and interpret each other. From a communication management
perspective, this difficulty in transmitting and understanding messages can
also be referred to as:
A- Disturbance
B- Noise
C- Interference
D- Breakdown in Encode-decode model
110- Since the buyer could not meet the requirements of the contract, you (the
seller) want to terminate the contract early. This should be done as part of:
A- Procurement Planning
B- Contract Administration
C- Contract closure
D- Administrative closure
111- There has been a change to the scope of your project, which may adversely
impact the project schedules and cost. You have updated the technical and
planning documents - all the requested changes and recommended
corrective action will now be processed through:
112- You are the project manager responsible for understanding the customer
habits for a soap being produced by your company. It is always advisable to
do Statistical Sampling for this project, because testing the entire population
would have all the following problems except:
A- Provide Inaccurate Data
B- Be very Expensive
C- Take longer time
D- May require more resources to do the survey
113- You are in the process of creating a risk management plan for your project -
this plan will describe how risk management will be structured and
performed on the project. Your risk management plan may include:
A- Avoided, Transferred, Mitigated and Accepted Risks
B- Risk Response Audits, Earned Value Analysis, Technical Performance
Measurement
C- Risks, Triggers, Inputs to other processes
D- Budgeting, Timing, Risk Categories
114- You are the project manager of a construction company. You know that
after pouring the cement, you will have to wait for 3 days before you can start
painting. This waiting time can also be referred to as:
A- Lead time
B- Project Float
C- Constraint
D- Lag
115- In your semiconductor company, there have been several instances in the
past one week where few circuits have not been accurate. You have been
assigned the task of trying to determine the potential cause for the
variations. You can do this using a (an):
A- Control Chart
B- Ishikawa Diagram
C- Pareto Diagram
D- Inspection
116- In your project, you are creating a diagram that describes the decision
under consideration and implications of choosing one or another of the
available alternatives. This will help in:
A- Confrontation
B- Smoothing
C- Withdrawal
D- Forcing
118- When referring to inputs for Develop schedule, responsibility (i.e. who will
perform the work), activity type (i.e. summary or detailed) and WBS
classification are part of:
A- Constraints
B- Activity Attributes
C- Resource Pool Description
D- Activity duration Estimates
119- To get the work done, the supervisor threatens punishment and carefully
supervises the work. The supervisor believes in:
120- You are managing a critical project with a virtual team that works in 8
countries. Most of the communication is through tele-conferencing and
since members are not collocated, at times team members find it difficult to
understand and interpret each other. From a communication management
perspective, this difficulty in transmitting and understanding messages can
also be referred to as:
A- Disturbance
B- Noise
C- Interference
D- Breakdown in Encode-decode model
121- Since the buyer could not meet the requirements of the contract, you (the
seller) want to terminate the contract early. This should be done as part of:
A- Plan Procurement
B- Contract Administration
C- Close the project or phase
D- Administer Procurements
122- There has been a change to the scope of your project, which may adversely
impact the project schedules and cost. You have updated the technical and
planning documents - all the requested changes will now be processed
through:
123- You are the project manager responsible for understanding the customer
habits for a soap being produced by your company. It is always advisable to do
Statistical Sampling for this project, because testing the entire population, would
have all the following problems except:
124- You are in the process of creating a risk management plan for your project -
this plan will describe how risk management will be structured and performed
on the project. Your risk management plan may include:
125- You are the project manager of a construction company. You know that
after pouring the cement, you will have to wait for 3 days before you can start
painting. This waiting time can also be referred to as:
A- Lead time
B- Project Float
C- Constraint
D- Lag
126- In the last project status meeting, there was a team member who was
criticized some of his other team members and decreased the status of work
done by them. The role that was played by the person was that of:
A- Aggressor
B- Conflict Maximiser
C- Devils advocate
D- Recognition Seeker
127- Being a diligent project manager, you always measure the performance of
your project (from initiation through closure). This helps you determine any
schedule, cost or budget overruns and take appropriate and timely corrective
action. At times, this may also result in your project being cancelled. The tool
you frequently use is:
A- Earned Value
B- PMIS
C- PERT/CPM
D- Performance Measurement Hypothesis
128- All the following statements about communication are accurate EXCEPT:
129- If you would like to compare different suppliers and rate their proposals,
you should use:
A- Bidder Conferences
B- Qualified Seller Lists
C- Procurement Documents
D- Evaluation Criteria
130- You are the Project Manager of a road construction project. Because of lack
of funds, you are advised to terminate the project and document the extent and
level of completion. This will be done as part of:
A- Verify Scope
B- Project Close-out
C- Project Termination process
D- Change Control process
131- You are the project manager for an automobile company. Because of
change in Government regulations, the emission norms for automobile
vehicles have been made stricter. As a project manager, you are concerned
that your project will not satisfy the required quality standards. This could
be remedied through better:
A- Perform Quality Assurance
B- Plan Quality
C- Control Quality
D- Modifications to Quality Management Plan
132- Graphical representations of situations showing causal influences, time
ordering of events and other relationships among variables and outcomes is
also referred to as:
A- Cause-and-effect diagrams
B- System flow charts
C- Influence diagrams
D- Ishikawa diagrams
133- You are the project manager in a software company. In your project, you
want to ensure that all the operational departments in your organization (e.g.
Information Integrity, Data Architecture group, Servers group etc.) can
clearly visualize their project responsibilities. You should use a/an:
134- In the staff meeting the other day, your colleague was mentioning about
core processes like Scope Planning, Schedule Development and Cost
Budgeting. These processes have clear dependencies that require them to be
performed in essentially the same order on most projects. So, they are more
important than other facilitating processes like Organizational Planning,
Resource Planning and Staff Acquisition. In the discussion, you suggested
to your colleague that:
A- She was right because core processes should be planned for before
thinking about facilitating processes.
B- She was right because project sponsors always pay more importance and
review the core processes.
C- She was wrong because all project management processes and project
management process groups have the same level of importance.
D- She was wrong because processes like Organizational Planning, Resource
Planning and Staff Acquisition are actually core processes.
135- 2 project team members resigned from your company - however, you were
able to negotiate with functional managers in your organization to get 2
appropriate resources in a short period of time. From a stakeholder
management point of view, this can also be referred to as a/an:
A- Pre-assignment
B- Corrective action
C- Approved change request
D- Resolved Issue
136- You wanted to sub-contract building of 1,000,000 ball bearings for your
automobile company to a third party vendor. Accordingly, you had
conducted an independent estimate of how much it would cost and the
estimate was $500 per bearing. However, when you asked for bids and
proposals from prospective sellers, the minimum price quoted was $750 per
bearing. Your project sponsor wants to know why there was such a big
anomaly in the "should-cost price" and estimates that you were getting from
sellers. You state that the reason(s) is(are):
138- In your project, you want to identify which quality standards are relevant to
your project, and determine how to satisfy them. For this, you will do:
A- Quality Assurance
B- Quality Planning
C- Quality Control
D- Quality Management
139- While doing risk response planning, you realize that there is a very critical
risk, which may have a high impact on the project completion. So, you
create a fallback plan, which could include any of the following conditions
EXCEPT:
A- Subcontracting the project to an outside Vendor
B- Developing Alternative Options
C- Allocation of Contingency Reserves
D- Changing project scope
141- All the following tools can be used for cost estimating EXCEPT:
A- Analogous Estimating
B- Vendor Bid Analysis
C- Organizational Process Assets
D- Cost of quality
143- In your project, you have collected information from the project
management plan about the planned or expected results along with the
information about the actual results and implemented change requests. This
will be a valuable input for Quality control process and should be included
as part of:
144- Your project is close to completion, when you are informed by the
customer that they would like to see an additional feature in the project.
What is the BEST course of action?
147- You are not happy with the performance of a team member.
a) What type of communication will you use to relay your concerns to the
specific team member?
b) In case the performance of the team member still does not improve, what
form of communication will you use to convey to senior management?
148- Projects are usually chartered and authorized external to the project
organization by an enterprise, a government agency, a company, a program
organization, or a portfolio organization as a result of any of the following
EXCEPT:
A- Keeping the project team busy
B- Market Demand
C- Technological Advance
D Legal requirement
149- As a project manager, you are aware that quality has costs associated with
it. Cost of quality should include the following EXCEPT
A- Cost in appraising product or service
B- Cost of rework
C- Costs incurred by investment in preventing nonconformance to
requirements
D- Cost of work overtime
150- Your project is now in the execution phase and you are continuously
monitoring and controlling risks to minimize surprises of negative risks, so that
you can take timely action. Risk audits are helpful in this context because they:
151- While reviewing the performance reports of your company, you notice that
the CPI is 1.2 and SPI is 0.8 - what should you do?
152- In your project, you would like to document team member roles and
responsibilities. You have documented your project roles as Responsible,
Accountable, Control and Inform. A good way to depict the information is
through:
A- RBS
B- RAM
C- Text oriented charts
D- WBS
153- You are in the planning phase of your project and are considering
processes, which need to be implemented within the planning phase. Which
of the following processes should you consider when you are in the
planning phase?
154-In the process of Directing and Managing Project execution, your project
team may be requesting changes to expand or modify project scope, to modify
policies or procedures or to modify project cost or budget. Requests for a change
can be all the following EXCEPT:
A- Direct or indirect
B- Externally or internally initiated
C- Validated or not validated
D- Optional or legally mandated
155- You are in the closure phase of your project - you are interacting with your
team to create a "Lessons learned" documentation, which will include
recommendations to improve future performance in projects. You will
include all the following in the Lessons Learned documentation EXCEPT:
A- Cause of Variances
B- Reasoning behind corrective action
C- Only positive aspects (wins) of the project which can be used by others in
the company
D- Reasons for Cost variances if the project became over-budget
156- All the following statements related to Just In Time Manufacturing are
correct except:
157- You are in the risk identification phase in your project where you are
determining which risks might affect the project and documenting their
characteristics. Whom would you want to be part of the risk identification
process?
158- There has been a short delay in your project schedule because of change in
scope. You have got an approved change request to make changes to the
start and finish dates. Now, you can do the project schedule updates using:
A- A Revision
B- Project re-baseline
C- Variance Analysis
D- Corrective Action
159- Most of the information is available to you as checklists that can reduce the
likelihood of missing important responsibilities. Some checklists that you can
use include all the following EXCEPT:
162- To resolve conflicts in your project, you can use all the following Conflict
Resolution modes EXCEPT:
A- Collaborating
B- Smoothing
C- Avoiding
D- Directing
163- You (the buyer) are considering a T&M contract, which are a hybrid type
of contractual agreement that contains aspects of both cost-reimbursable and
fixed-price type arrangements. Which of the following statement about
T&M contracts is accurate?
164- Defining and managing the project scope influences the project’s overall
success. Organization’s culture, Infrastructure, Personnel Policies and
Marketplace policies can affect how the project scope is managed. All these
factors can be referred to as:
A Organizational Process Assets
B Templates, forms and standards
C Internal and External Environment
D Enterprise Environmental factors
165- In quality planning process, you are identifying which quality standards are
relevant to the project and determining how to satisfy them. You are using
benchmarking as a tool to facilitate quality planning. In this context, all the
following statements about benchmarking are accurate except:
A- Compares actual or planned project practices to those of other projects.
B- Done only within the performing organization
C- Generates ideas for improvement and provides basis for performance
measurement
D- Can be within the same or another application area
166- You are the project manager of a software company developing a new
banking software product. You would like information from various experts
about the risks associated with your project. You decided on using the Delphi
technique to get opinion from experts because this keeps any one person from
having undue influence on the outcome of risk identification process, and is a
good tool to reach a consensus of experts. Delphi technique also has the added
advantage that it:
168- If there is a change to the approved cost baseline, the project manager
must:
A- Informal Verbal
B- Formal Verbal
C- Informal Written
D- Formal Written
170- Which logical relationship does the PDM use most often?
A- Start-to-finish
B- Start-to-start
C- Finish-to-finish
D- Finish-to-start
171- You have been hired as a contract project manager for Grapevine
Vineyards. Grapevine wants you to design an Internet wine club for its
customers. Customers must register before being allowed to order wine over the
Internet so that legal age can be established. You know that the module to verify
registration must be written and tested using data from Grapevine’s existing
database. This new module cannot be tested until the data from the existing
system is loaded.
You are going to hire a vendor to perform the programming and testing tasks for
this module to help speed up the project schedule. Since they’ll have access to
your customer list and potentially other trade secrets, you’ll ask them to sign a
nondisclosure agreement. This is an example of which of the following?
A- Standard form
D- Procurement documents
172- You are the project manager for BB Tops, a nationwide toy store chain.
Your new project involves a creating a prototype display at several stores across
the country. You are using a RACI chart to display individuals and activities.
What does RACI stand for?
A- Responsible, accountable, consult, inform
B. Plan Procurement
C. Sequence Activities
D. Plan Contracting
174- You are the project manager for BB Tops, a nationwide toy store chain.
Your new project involves a creating a prototype display at several stores across
the country. You are hiring a contractor for portions of the project. The contract
stipulates that you’ll pay all allowable costs and an 8 percent fee over and above
the allowable costs at the end of the contract. All of the following describe this
type of contract except for which one
A- CPPC
B- CPIF
C- CPF
D- Cost-reimbursable contract
175- This process uses tools like decomposition and rolling-wave planning to
produce the activity list and other outputs. Because of the purpose of this
process, which of the following is considered its primary input
A- WBS
177- Your project sponsor has requested a cost estimate for the project on which
you’re working. This project is similar in scope to a project you worked on last
year. She would like to get the cost estimates as soon as possible. Accuracy is
not her primary concern right now. She needs a ballpark figure by tomorrow.
You decide to use ___________________.
178- Your project’s primary constraint is quality. To make certain the project
team members don’t feel too pressed for time and to avoid schedule risk, you
decide to use which of the following activity estimating tools?
A- Expert judgment
C- Reserve analysis
D- Analogous estimating
179- You have been hired as a contract project manager for Grapevine
Vineyards. Grapevine wants you to design an Internet wine club for its
customers. One of the activities for this project is the installation and testing of
several new servers. You know from past experience it takes about 16 hours per
server to accomplish this task. Since you’re installing 10 new servers, you
estimate this activity to take 160 hours. Which of the estimating techniques have
you used?
A- Analogous estimating
B- Bottom-up estimating
C- Parametric estimating
D- Reserve analysiS
180- Your project sponsor has requested a cost estimate for the project. She
would like the cost estimate to be as accurate as possible because this might be
her one and only chance to secure the budget for this project because of recent
cuts in special projects. You decide to use _______________.
181- The project schedule is used to determine all of the following except which
one?
A- Cost estimates
C- Float times
A- You calculated the most likely start date and most likely finish dates, float
time, and weighted average estimates.
B- You calculated the activity dependency and the optimistic and pessimistic
activity duration estimates.
C- You calculated the early and late start dates, the early and late finish dates,
and float times for all activities.
D- You calculated the optimistic, pessimistic, and most likely duration times and
the float times for all activities.
183- Which of the following statements is true regarding the critical path?
184- You are a project manager for Move It Now trucking company. Your
company specializes in moving household goods across the city or across the
country. Your project involves upgrading the nationwide computer network for
the company. Your lead engineer has given you the following estimates for a
critical path activity: 60 days most likely, 72 days pessimistic, 48 days
optimistic. What is the weighted average or expected value?
A- 54
B- 66
C- 60
D- 30
185- You are a project manager for Move It Now trucking company. Your
company specializes in moving household goods across the city or across the
country. Your project involves upgrading the nationwide computer network for
the company. Your lead engineer has given you the following estimates for a
critical path activity: 60 days most likely, 72 days pessimistic, 48 days
optimistic. What is the standard deviation?
A- 22
B- 20
C- 2
D- 4
186- If you know expected value is 500 and the standard deviation is 12, you
can say with approximately a 95 percent confidence rating which of the
following
187- If your expected value is 110 and the standard deviation is 12, which of the
following is true?
A- Crashing
B- Fast tracking
C- Resource leveling
189- You are the project manager for Rivera Gourmet Adventure Vacations.
Rivera combines the wonderful tastes of great gourmet food with outdoor
adventure activities. Your project involves installing a new human resources
software system. Jason, the database analyst working on this project, is overall
location. Which of the following statements is true?
B- You should use crashing to resource level the critical path tasks.
D- You should use fast tracking to resource level the critical path tasks.
A- List of milestones
B- Cost and Schedule Baselines
C- How changes will be monitored and controlled
D- Project Boundaries
193- You are the Project Manager for a company doing research on alternative
fuels for automobiles. In your project, which of the following is a valid
assumption?
194- You are the project manager for a sewage treatment plant. The government
has mandated that you have to ensure that the sewage plant will not
adversely impact the neighborhood. From a project perspective, this is
a(an):
A- Assumption
B- Constraint
C- Best Practice
D- Deliverable
A- Customer Satisfaction
B- Exceeding Customer Requirements
C- Meeting the cost and schedule estimates
D- Satisfying the requirements of the project sponsor
197- You are managing the release of a new drug in the market. Your role is that
of a:
A- Functional Manager, because you have good understanding functional
knowledge of the pharmaceutical industry
B- Project Manager, because you are creating a unique product within
specific time schedules
C- Operations Manager, because you have to do several repetitive tasks
D- Program Manager, because you have to manage several sub-projects to
effectively do your job
199- The major category (categories) into which organizational process assets
can be grouped is (are):
A- Organization’s processes and procedures for conducting work
B- Organizational corporate knowledge base for storing and retrieval of
information
C- Neither Choice A, nor Choice B
D- Both Choice A and Choice B
200- Your Director has appointed you as a Portfolio Manager in the company.
Your job will be:
A- Selection and support of projects or program investments
B- Managing group
Correction
1- Choice: C
2- Choice: C
Explanation: Because orders are numerous and of short duration, this situation
is a process, not a project.
3- Choice: C
Explanation: Did this question make you think? Notice how many of the
choices twist around the truth to make them incorrect. If you picked a choice
other than C, try to figure out why your choice was not correct. Choice A cannot
be best because project managers have less authority in a functional organization
than in a matrix organization. Choice B cannot be best because the amount of
time people work on projects depends on the needs of the organization, not how
the organization is structured. Choice D cannot be best because functional
organizations do not provide flexibility.
4- Choice: B
Explanation: This work has entered the manufacturing stage. Manufacturing is
generally considered a process, not a project, as it is not temporary. A project
charter will not be appropriate here.
5- Choice: A
6- Choice: D
Explanation: You need to protect your company's interests and limit sellers
from gaining information that can be used to their advantage in subsequent
negotiations. You might also wonder what other confidential information the
company may try to acquire if you were to work with them.
7- Choice: A
Explanation: Anything missed in the WBS should be added. However such
changes should be evaluated in integrated change control. The change could
then be added to a network diagram (choice C) and an estimate (choice D).
Change orders (choice A) start after the project management plan is approved,
not during planning.
8- Choice: A
9- Choice: B
Explanation: Notice that you need to know what each choice is in order to
determine the best answer. With Monte Carlo analysis, you can perform
"what if" drills.
10- Choice: B
Explanation: This question is asking you about the process of project
management. Think about Rita's Process Game in the book PMP® Prep. Choice
A, activity sequencing, has already been done in creating the network diagram.
Choice C, scope verification, occurs during control. Choice D is a made-up term.
11- Choice: B
Explanation: All of these choices could be said to be correct. Which is the
MOST correct? Activities on the critical path require more of the project
manager's attention, because delays in these activities will create a delay in the
entire project. Since delay has the largest potential to hurt the project, choice B
is the best answer.
12-Choice: C
Explanation: You do not necessarily need to change the schedule, unless, of
course, the delay is more than the activity's float.
13- Choice: B
Explanation: The problem must be evaluated first. We know the schedule
variance, but not the cost variance. Therefore, choice B is first, possibly
followed by choice C.
14- Choice: C
Explanation: Meeting project requirements is the most important attribute of
those presented.
15- Choice: B
Explanation: Reward and expert are the best sources of power. Reward is not
listed as a choice.
16- Choice: A
Explanation: Cost Budgeting involves applying costs to the individual work
packages or tasks along with the schedule to establish a cost baseline for
measuring project performance. The Cost Estimating process involves getting a
high level cost estimate for the overall project. Cost Control involves managing
the costs of the project. Cost Baseline is the output of Cost Budgeting.
17- Choice: B
Explanation: Fast tracking is a tool of schedule development and is used in
duration compression. Fast tracking is not a function of GERT
18- Choice: B
19- Choice: A
20- Choice: A
Explanation: The Lessons Learned is an analysis of how the project went. It
includes initiating to closing activities. It documents what worked on the project
and what didn't so that the lessons can be learned and the good methods repeated
and the bad eliminated. Administrative closure is the process in which Lessons
Learned occur. Procurement Audit and Project Closure are noise.
21- Choice : C
22- Choice: A
Explanation: A mandatory dependency is required, and internal to the
organization. An external dependency is a dependency that is out of control of
the organization. Crashing and Lag are noise.
23- Choice : D
Explanation: The Responsibility Assignment Matrix (RAM) shows who is to
perform certain work on the project. It could show who has signoff authority,
has primary responsibility, or is on the team in that area. The resource list or
organization chart shows who is on the project. The Network diagram shows the
order of the tasks. The other answer is noise.
24- Choice: A
25- Choice: B
26- Choice: D
27- Choice: A
28- Choice: C
29- Choice: A
30- Choice: B
Explanation: Negotiation is a key in acquiring staff for a project. It can include
salary, benefits, and job responsibilities. A Staffing Management Plan defines
the staffing rules for the project. The Project Team Directory shows who is on
the team. The organizational chart shows reporting structures on the project.
31- Choice : B
32- Choice: C
33- Choice: B
34- Choice: B
35- Choice: C
36- Choice: D
37- Choice: D
Explanation: Risk avoidance involves doing what can be done to eliminate the
risk. In this case, moving to a building that would meet the company's needs will
avoid the risk. Risk acceptance involves simply dealing with the risk if it
happens. Mitigation is done in an attempt to minimize the bad risk or maximize
the good. Transference is done to assign or transfer the risk to someone else.
38- Choice: B
39- Choice: C
40- Choice: A
Explanation: Force Majeure is an act of God such as flood or tornado. Deadline
implies that the negotiations must finish before a given time or the deal is off.
Withdrawal implies that you are beginning to lose interest. Lying is not telling
the truth.
41- Choice: D
42- Choice: C
Explanation: Once the Scope of a project is completed, the project is
completed, and the resources are released and reassigned. Consulting your
manager on your schedule would notify your manager that the vendor is
requesting your help, but you are no longer on the project. Asking for a schedule
to see what the timelines are for each installation and contacting the vendor to
discuss the financial cost for your help are not valid because you are not
officially assigned to the project.
43- Choice: D
44- Choice: B
45- Choice: C IMPORTANT
Explanation: Parametric is an estimating technique that uses parameters, such
as so much cost per unit ($/sq. ft). The analogous estimate is also considered a
top down estimate. It can be quickly created because it is based on expert
knowledge of an area from previous projects. A bottom up estimate is created by
the team and can take time to create because of the details. Gut feel is noise.
46- Choice: B
Explanation: A Discretionary Dependency is that which is at the determination
of the Project Manager. A Mandatory Dependency is required and internal to the
organization. Crashing and Lag are noise.
47- Choice: D
48- Choice: C
49- Choice: A
Explanation: The Variance at Completion is the difference between the Budget
at Completion (BAC) and the Estimate at Completion (EAC). To calculate this
value, subtract EAC ($3409.09) from BAC ($3000) for a difference of -$409.09
(VAC).
50- Choice: D
Explanation: Optimistic and Pessimistic are two of the three estimates used for
PERT. The other needed is most likely (or Realistic) which is missing; therefore,
you have only two estimates. CPM uses a one-time estimate per task. GERT
uses a feedback loop. PERT uses Optimistic, Pessimistic, and Most
Likely/Realistic estimates per activity
51- Choice: B
Explanation:
Choice B is the best answer, because it aims at trying to understand and resolve
the problem Choice A is the last option - to be preferred after all other
alternatives are exhausted, and you are convinced that your new company is
involved in malpractice Choice C just avoids the issue
Talking with the finance manager in your previous company is not
recommended because you may be compromising proprietary information
52- Choice: B
Explanation: Knowledge gained in one company is not proprietary information
and can be used in subsequent jobs. Choice A, Choice C and Choice D are
inappropriate because you may have to work in projects for the competitor
which will adversely impact products of the first company you worked for. This
is acceptable so as long as you do not unethically use any contacts or proprietary
information from the first company.
53- Choice: Choice: C
Explanation:
Choice C is the best answer - you are not sure whether the resource will get a
promotion or get transferred. So, after the promotion/transfer are confirmed, you
should ask him to do a proper transition
Choice B and Choice D assume the person will be getting a promotion and
transfer - since this is not certain as of now, if you go ahead with this assumption
and the promotion does not happen, it will cause problems from a human
resource management perspective.
Choice A is unethical.
54- Choice: A
Explanation: Reference: Project Management - Code of Professional Conduct
(PMI®).
55- Choice: A
Explanation: Evaluation Criteria are used to rate or score proposals. They may
be objective (e.g., "The proposed project manager must be a certified PMP") or
subjective (e.g. "The proposed project manager must have documented previous
experience with similar projects).
56- Choice: C
Explanation: You cannot be responsible for the integrity of your team-
members; but you should definitely try to influence your team-members to do all
project activities in ethical manner and with integrity.
All the remaining activities are mentioned in the PMP code of professional
conduct as responsibilities of a project manager.
57- Choice: C
Explanation: Without the scope statement, you do not have good understanding
of Project Justification, Product, Project Deliverables and Project Objectives.
Without completing Scope Statement, you do not have all the inputs for Scope
Definition and for creation of Work Breakdown Structure. So, the best option is
to Meet the Management and talk to them about the problems faced if there is no
Scope Statement. So, Choice C is the "BEST AVAILABLE ALTERNATIVE"
Choice A is an Extreme Step and is not recommended
Choice B will cause problems e.g. you will not be able to create a WBS without
a list of deliverables which is available in Scope Statement.
Choice D is an Extreme Measure and is not recommended
58- Choice: A
Explanation: Choice A is the best choice. There is no point in having the
meeting and wasting time if there is a high probability for the project to be
cancelled.
59- Choice: B
Explanation: The project manager may not be a technical expert to determine
accuracy of technical specifications.
60- Choice: A
Explanation: A project Manager’s responsibility is that upon a reasonable and
clear factual basis to report possible violations of the PMP ® Code of Professional
Conduct by individuals in the field of project management.
61- Choice: B
Explanation: PMI® suggests that one should refrain from offering or accepting
inappropriate gifts or other forms of personal compensation unless in conformity
with the laws or customs of the country where project management services are
offered.
62- Choice: B
63- Choice: B
64- Choice A
65- Choice: D
Explanation: The Project Management Professional Code of Professional
Conduct is published by PMI, and all PMPs are expected to adhere to its
standards.
66- Choice: A
Explanation: A conflict of interest is any situation that compromises the
outcome of the project or ignores the impact to the project to benefit yourself or
others.
67- Choice: A
Explanation: You are not responsible for the personal integrity of others, but as
project manager you do have influence over others, such as your project team
members.
68- Choice: C
69- Choice: A
Explanation: Diversity training is used to help you manage project teams that
consist of people from other countries or cultures. Integrity is accomplished by
following an ethical code and applying project management practices.
70- Choice: D
71- Choice: A
72- Choice: B
Explanation: The best response to this situation is to thank the vendor and
decline based on the fact that this could be considered personal gain on your
part. Answer D might seem correct, but remember, you’re not responsible for the
integrity of others. And it’s often common business practice for vendors to offer
gifts to potential customers.
73- Choice: D
Explanation: The best response in this case is to accept the gift because it
would cause great offense to the other party if you were to decline. Report the
gift and the circumstances as soon as possible to the appropriate parties at your
company.
74- Choice: D
75- Choice: A
76- Choice: C
77- Choice: B
Explanation: The situation presented here requires you to put the interest of the
company and the confidentiality of the data above your own personal interests or
those of your stakeholders. D is not the most correct response because it says
you believe the information is public. This implies you haven’t verified whether
the data is private or public. Until you know, treat the data as confidential. In
this case, the information is confidential and should be shared only with those
who have a valid reason for using it.
78- Choice: C
79- Choice: A
Explanation: Applying professional knowledge involves staying abreast of
project management practices, industry trends, and new technology and honestly
reporting your experiences.
80- Choice: D
81- Choice: D
82- Choice: A
Explanation: The most correct response is to first provide training to your team
members to teach them how to respect and work with others from different
cultures. Collocation might not be possible when you’re working with team
members from two different countries. Team-building exercises are a good idea
as well but are not your first course of action.
83- Choice: B
Explanation: Your first meeting with foreign partners should be spent getting to
know them on a personal basis. Many cultures like to spend time building
relationships first and then talking business.
Since you’ve been invited to dinner upon your arrival and the dinner includes
the spouses of your prospective partners, chances are they want to spend some
time getting to know you personally first. The discussion of the company’s rules,
standards, and operating policies should occur at the second or third meeting.
84- Choice: C
Explanation: The most appropriate response is to inform the potential partners
that an ingredient exists in the sauce that is not acceptable and decide to come
up with a solution to the problem. As a professional, you’re required to be
honest in your reporting. Not telling them, or stalling by promising an
investigation, is not an honest response.
85- Choice: A
86- Choice: B
87- Choice: B
Explanation: This is a bribe, and should not be paid because it is unethical by
PMI® standards.
88- Choice: B
Explanation: Project Management - Code of Professional Conduct (PMI®)
89- Choice: B
Explanation: A project manager has the Responsibility to refrain from offering
or accepting inappropriate payments, gifts, or other forms of compensation for
personal gain, unless in conformity with applicable laws or customs of the
country where the project management services are being provided.
Reference: Project Management - Code of Professional Conduct (PMI®).
In some cultures where providing gifts is a custom, rejecting or returning the
gifts may be considered as inappropriate behavior - appreciation of cultural
differences should always be paramount when dealing with people from
different cultures).
90- Choice: C
91- Choice: A
Explanation: Treating the team members as professionals with respect increases
the advancement of the project management profession. Removing the team
member from the project may not be possible because of limited resources.
Avoiding the team member as much as possible will not resolve the problem.
Holding a team meeting to vote if the team member should be removed only
increases the conflict.
92- Choice: D
Explanation: Professional responsibility dictates that a PMP is not to be put
into a position where there may be a conflict of interest. All other answers
describe actions that conflict with the company's policies on accepting gifts.
93- Choice: D
Explanation: The Project Manager does not create a charter. This is the job of
the Sponsor. The other answers are professional responsibilities of a PMP®.
94- Choice: D
95- Choice: C
Explanation: Appearance of impropriety is the correct answer. To others,
awarding your father-in-law the job may appear as an impropriety. Conflict in
solicitation is invalid because no other vendor was requested to bid. The fact that
he is an expert does not address the appearance of impropriety. Sole sourcing is
noise because there are other vendors that can also do the job.
96- Choice: D
Explanation: Professional responsibility requires that you report status of
projects honestly and truthfully and provide solutions to correct the problems.
Reporting that the project is over budget and reporting that the project is over
budget, but will finish on budget does not provide a solution to the problem.
Reporting that the project is on budget with no major problems violates
Professional Responsibility.
97- Choice: B
Explanation: A company's policies and procedures define how it does business
with local and global businesses. The PMI Code of Conduct gives you a general
overview. Historical information may not contain any information about doing
offshore development. The local laws of the offshore company may not playa
part in the business.
98- Choice: A
Explanation: The PMI Code of Conduct requires that Project Managers
cooperate with PMI during investigations.
99- Choice: B
Explanation: Software created by someone else should be purchased and the
license terms and conditions followed. That often includes defining how copies,
demo copies, and file sharing systems are to be used with the software.
100- Choice: A
101- Choice: A
Explanation: A contract is a legal relationship subject to remedy in the courts.
102- Choice: B
Explanation: WBS Dictionary: For each WBS component, the WBS dictionary
includes a code of account identifier, a statement of work, responsible
organization and a list of schedule milestones.
103- Choice: A
Explanation: A control chart’s purpose is to determine whether or not a process
is stable or has predictable performance. Control charts may serve as a data
gathering tool to show when a process is subject to special cause variation,
which creates an out-of-control condition.
104- Choice: D
Explanation: Decision tree analysis is usually structured using a decision tree
diagram that describes a situation under consideration, and the implications of
each of the available choices and possible scenarios. It incorporates the cost of
each available choice, the probabilities of each possible scenario, and the
rewards of each alternative logical path. Solving the decision tree provides the
EMV (or other measure of interest to the organization) for each alternative,
when all the rewards and subsequent decisions are quantified.
A Decision Tree is a diagram that describes a decision under consideration and
the implications of choosing one or another of the available alternatives. It
incorporates probabilities of risks and the costs or rewards of each logical path
of events and future decisions. Solving the decision tree indicates which
decision yields the greatest expected value to the decision-maker when all the
uncertain implications, costs, rewards and subsequent decisions are quantified.
105- Choice: A
106- Choice: B
Explanation: Douglas McGregor advocated that most workers can be
categorized according to two theories:
Theory X: This assumes that the workers are inherently lazy and require
supervision
Theory Y: The average worker finds that physical and mental effort on the job
satisfying, and likes his work.
107- Choice: B
Explanation: Project files: Documentation resulting from the project’s
activities; for example, project management plan, scope, cost and quality
baselines, project calendars, risk registers, planned risk response actions and risk
impact.
108- Choice: A
Explanation: Parametric estimating is a technique that uses statistical
relationship between historical data and other variables - all the other options are
valid ways to Determine Unit cost rates
109- Choice: B
Explanation: Noise: Anything that interferes with the transmission and
understanding of the message (e.g. distance).
110- Choice: C
Explanation: Early termination of a contract is a special case of contract closure
111- Choice: C
Explanation: Scope control assures that all required changes and recommended
corrective actions are processed through the project integrated Change Control
Process.
112- Choice: A
Explanation: Testing the full population will not provide inaccurate data - the
data would be very accurate if the whole population is tested
113- Choice: D
Explanation: The risk management plan includes the following: - Methodology
- Roles and Responsibilities - Budgeting - Timing - Risk categories
114- Choice: D
Explanation: A lag directs a delay in the successor activity. For example, to
account for a ten-day curing period for concrete, a ten-day lag on a finish-to-
start relationship could be used, which means that the successor activity cannot
start until 10 days after the predecessor is completed.
115- Choice: A
Explanation: A control chart’s purpose is to determine whether or not a process
is stable or has predictable performance. Control charts may serve as a data
gathering tool to show when a process is subject to special cause variation,
which creates an out-of-control condition.
116- Choice: D
Explanation: Decision tree analysis is usually structured using a decision tree
diagram that describes a situation under consideration, and the implications of
each of the available choices and possible scenarios. It incorporates the cost of
each available choice, the probabilities of each possible scenario, and the
rewards of each alternative logical path. Solving the decision tree provides the
EMV (or other measure of interest to the organization) for each alternative,
when all the rewards and subsequent decisions are quantified.
A Decision Tree is a diagram that describes a decision under consideration and
the implications of choosing one or another of the available alternatives. It
incorporates probabilities of risks and the costs or rewards of each logical path
of events and future decisions. Solving the decision tree indicates which
decision yields the greatest expected value to the decision-maker when all the
uncertain implications, costs, rewards and subsequent decisions are quantified.
117- Choice: A
118- Choice: B
Explanation: Activity attributes can also include the person responsible for
executing the work, geographic area or place where the work has to be
performed, and the schedule type activity such as level of effort, discrete effort
and apportioned effort. These attributes are used for project schedule
development and for selecting, ordering, and sorting the planned schedule
activities in various ways within reports.
119- Choice: B
Explanation: Douglas McGregor advocated that most workers can be
categorized according to two theories:
Theory X: This assumes that the workers are inherently lazy and require
supervision
Theory Y: The average worker finds that physical and mental effort on the job
satisfying, and likes his work.
120- Choice: B
Explanation: Noise: Anything that interferes with the transmission and
understanding of the message (e.g. distance).
121- Choice: C
Explanation: Early termination of a contract is a special case of close project or
phase
122- Choice: C
Explanation: Scope control assures that all required changes are processed
through the project integrated Change Control Process.
123- Choice: A
Explanation: Testing the full population will not provide inaccurate data - the
data would be very accurate if the whole population is tested.
124- Choice: D
Explanation: The risk management plan includes the following: - Methodology
- Roles and Responsibilities - Budgeting - Timing - Risk categories
125- Choice: D
Explanation: A lag directs a delay in the successor activity. For example, to
account for a ten-day curing period for concrete, a ten-day lag on a finish-to-
start relationship could be used, which means that the successor activity cannot
start until 10 days after the predecessor is completed.
126- Choice: A
127- Choice: A
Explanation: The earned value measures the performance of the project as it
moves from project initiation through project closure.
128- Choice: A
Explanation: Communicating has many dimensions:
Formal (reports, briefings) and informal (memos, ad hoc conversations)
129- Choice: D
Explanation: Evaluation criteria are developed and used to rate or score
proposals
130- Choice: A
Explanation: If the project is terminated early, the scope verification process
should establish and document the level and extent of completion.
131- Choice: A
Explanation: Perform Quality Assurance (QA) is the application of planned,
systematic quality activities to ensure that the project will employ all processes
needed to meet requirements.
132- Choice: C
Explanation: Influence diagrams: These are graphical representations of
situations showing causal influences, time ordering of events, and other
relationships among variables and outcomes. Choice A and D are to the same,
used for identifying causes of risks. Choice B show various elements of a system
interrelate and the mechanism of causation.
133- Correct Choice: A
Explanation: The organizational breakdown structure looks similar to the work
breakdown structure but instead of being arranged according to the breakdown
of project deliverables, it is arranged according to an organization’s existing
departments, units or teams. The project activities or work packages are listed
under each existing department. This way, an operational department such as
information technology or purchasing can see all of its project responsibilities
by looking at its portion of the OBS.
134- Choice: C
Explanation: The terms "Facilitating Processes" and "Core Processes" are no
longer used. These terms have been eliminated to ensure that all project
management processes and project management process groups have the same
level of importance.
135- Choice: D
Explanation: Resolved issues: Examples include -
Negotiations with functional managers in the organization competing for scarce
human resources end in a mutually satisfactory solution before causing project
delays.
136- Choice: D
Explanation: Independent estimates: .... Significant differences from these cost
estimates can be an indication that the contract statement of work was not
adequate, that the prospective seller either misunderstood or failed to respond
fully to the contract statement of work, or that the marketplace changed.
137- Choice: D
Explanation: A scope change control system defines the procedures by which
project scope and product scope can be changed. It includes the paperwork,
tracking systems and approval levels necessary for authorizing the change.
138- Choice: B
Explanation: Quality Planning involves identifying which quality standards are
relevant to the project and determining how to satisfy them.
139- Choice: A
171- Choice: A
172- Choice: A
173- Choice: B
Explanation: Plan Procurement can directly influence the project schedule, and
the project schedule can directly influence this process.
174- Choice: B
175- Choice: A
176- Choice: C
Explanation: The tools and techniques for Estimate Activity Duration are
expert judgment, analogous estimating, parametric estimating, three-point
estimating, and Reserve analysis.
177- Choice: A
178- Choice: C
Explanation: Reserve analysis takes schedule risk into consideration and adds a
percentage of time or additional work periods to the estimate to prevent schedule
delays.
179- Choice: C
180- Choice: B
Explanation: Bottom-up techniques are the most time-consuming and the most
accurate estimates you can use. With bottom-up estimating, each work item is
estimated and rolled up to a project total.
181- Choice: A
Explanation: The project schedule determines the start and ending dates of
activities, determines float times, generally shows resource assignments, and
details the activity sequences and durations.
182- Choice: C
Explanation: The CPM calculates a single early and late start date and a single
early and late finish date for each activity. Once these dates are known, float
time is calculated for each activity to determine the critical path. The other
answers contain elements of PERT calculations.
183- Choice: D
Explanation: You calculate the critical path by adding together the durations of
all the tasks with zero float. The critical path can be compressed using crashing
techniques.
184- Choice: C
Explanation: The calculation for PERT is the sum of optimistic time plus
pessimistic time plus four times the most likely time divided by 6. The
calculation for this example is as follows: (48 + 72 + (4 × 60)) ÷ 6 = 60.
185- Choice: D
186- Choice: D
Explanation: There is a 95 percent probability that the work will finish within
plus or minus two standard deviations. The expected value is 500, and the
standard deviation times 2 is 24, so the activity will take from 476 to 524 days.
187- Choice: B
189- Choice: C
190- Choice: A
191- Choice: A
Explanation: Weak matrix organizations maintain many of the features of a
functional organization and the project manager role is more that of a
coordinator or expediter than that of a manager.
192- Choice: D
193- Choice: C
Explanation: Constraint is an applicable restriction that will limit the team’s
options.... Assumptions are factors that, for planning purposes are considered to
be true, real or certain.
Please note that Choice C is the only assumption, all the other answers are
constraints for the project.
194- Choice: B
Explanation: Constraints are factors that will limit the project management
team’s options. An example is a requirement that the project be socially,
economically and environmentally sustainable. This will also have an effect on
the project scope, staffing and schedule.
195- Choice: A
Explanation: Positive stakeholders are those who would normally benefit from
a successful outcome from the project, while negative stakeholders are those
who see negative outcomes from the project’s success... Negative stakeholders
are often overlooked by the project team at the risk of failing to bring the
projects to a successful end.
Negative stakeholders and their impact on the project should always be taken
into consideration.
196-Choice: A
Explanation: Customer Satisfaction is the primary criterion for measuring the
project success. Gold plating i.e. exceeding customer expectations, cost or
schedule estimates are not the most important parameters for successful
completion of the project
197- Choice: B
Explanation: A project creates unique deliverables, which are products,
services or results. Projects can create. A capability to perform a service, such as
business functions supporting production or distribution
198- Choice: B
Explanation: Operations and projects differ primarily in that operations are
ongoing and repetitive while projects are temporary and unique. Changing the
password of a user for logging into a web-site is an operation because:
a) It is not a Unique Activity
b) It does not have a specific start and end date i.e. passwords will need to be
changed whenever there is a request from any customer
All the remaining examples are projects -
199- Choice: D
Explanation: Organizational process assets could be grouped into two
categories:
- Organization’s processes and procedures for conducting work
- Organizational corporate knowledge base for storing and retrieving
information
200- Choice: A
Explanation: A portfolio is a collection of projects or programs and other work
that are grouped together to facilitate effective management of that work to meet
strategic business objectives.
Project Portfolio Management refers to the selection and support of projects or
program investments. The organization’s strategic plan and available resources
guide these investments in projects and programs