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PMP PREP TEST 2

1-Your customer requested that the new railroad cars you are building for his
company be constructed from heavy grade aluminum. After reviewing the
requirements, two of your experts inform you that the customer would be better
off with steel cars. You meet with the customer to discuss the issue, and he
directs you to go ahead with the aluminum cars. What should you do?
A- Meet with the customer again to ensure that he understands the expert
opinions about using steel instead of aluminum.
B- Find a way to cut other costs, and upgrade the cars to steel.
C- Provide aluminum cars that meet the customer's requirements.
D- Meet with your experts to find another proposal for the customer.

2- Your management has decided that all orders will be treated as "projects" and
that project managers will be used to update orders daily; resolving issues and
ensuring that the customer formally accepts the product within 30 days of
completion. Revenue from the individual orders can vary from U.S. $100 to
U.S. $150,000. The project manager will not be required to perform planning or
provide documentation other than daily status. How would you define this
situation?
A- Because each individual order is a "temporary endeavor," each order is a
project.
B- This is program management since there are multiple projects involved.
C- This is a recurring process.
D- Orders incurring revenue over $100,000 would be considered projects
and would involve project management.

3- You are a project manager in a large organization that uses a matrix structure
for projects. You have been asked to investigate what organizational structure
your competitors use and how this affects their ability to manage projects
successfully. How would you describe the MAIN difference between a matrix
organization and a functional organization?
A- In a functional organization, project managers have more authority than
they do in matrix organizations.
B- More people work full-time on projects in a functional organization than
in a matrix organization.
C- Project team members usually report to two bosses in a matrix
organization: the functional manager and the project manager.
D- Most companies have found that functional organization structures
provide the most flexibility for managing projects.
4- A project team is working on manufacturing a new product, but they are
having difficulty creating a project charter. What is the BEST description of the
real problem?
A- They have not identified the project objectives.
B- They are working on a process and not a project.
C- The end date has not been set.
D- They have not identified the product of the project.

5- A control chart shows that the last eight pipes produced were all less than
average weight. You need to inform management that there is a problem because
the situation violates the:
A- Rule of seven.
B- Rule of eight.
C- 50/50 rule.
D- 3 sigma rule.

6- Your project team has been informally meeting with sellers to discuss the
sellers' "best practices" relative to upcoming potential work from your company.
During one of these sessions, a seller offers to give you tickets to a sporting
event if you will tell him the names of other companies you have been meeting
with. What is the BEST response?
A- Ignore the question and refuse to meet with him again.
B- Answer the question, but respectfully refuse the offer.
C- Ask him why he needs to know.
D- Refuse to answer the question and remove the company from
consideration for future work.

7- While completing work, a project team member tells you that a work package
has been forgotten in the WBS. What is the BEST thing to do?
A- Wait for a change request to be processed.
B- Include it in the WBS.
C-Include it only in the network diagram.
D- Include it in the estimate, but not the activity list.

8- A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D


can start anytime. Activity A takes three weeks, Activity B takes five weeks, and
Activity D takes 11 weeks. Activities A and B must be completed before
Activity C can start. Activity C takes six weeks. Activities B, C, and D must be
completed before Activity E can start. Activity E takes two weeks. Activity F
can start as soon as Activity C is completed and requires four weeks. Activity E
must be completed before Activity G can start. Activity G takes three weeks.
Activities F and G must be completed for the project to be completed. Which
activities have float available?
A- Activity A has two weeks float; Activity F has one week.
B- Activity F has one week float.
C-There is no float available in the project.
D- Activity A has eight weeks float.

9- Which of the following is the BEST method of completing "what if"


scenarios to determine what combination of resources and interdependencies
will produce the best schedule?

A- Critical chain method


B- Monte Carlo
C- Parametric estimating
D- Resource leveling

10- The WBS, estimates for each work package and the network diagram are
completed. The NEXT thing for the project manager to do is:
A- Activity sequencing.
B- Schedule development.
C- Scope verification.
D- Resource simulation.

11- Which of the following is the MOST beneficial result of the project manager
knowing the critical path?
A- She would know where extra resources should be placed.
B- She would know what activities she needs to focus on while managing
the project.
C- She would know where stakeholders need to be assigned to the project.
D- She would know where there is float on the project.

12- Which of the following does NOT need to be done if there is a major delay
on a non-critical path activity?
A- Investigate the delay.
B- Reevaluate which path is critical.
C- Change the project schedule.
D- Review the float time for the activity.

13- While reviewing project performance, the project manager determines that
the schedule variance is -500. What is the BEST thing to do?
A- Let the sponsor know.
B- Determine the cost variance.
C- Look for activities that can be done in parallel.
D- Move resources from the project to one that is not failing.

14- The project manager is in the process of staffing the project. Available
resources are as follows: Mary always works overtime. Danny works very hard.
Alexis meets the project requirements. Nicole is very enthusiastic about the
project and will work overtime if necessary. Who is the MOST appropriate
resource for this project?
A- Mary
B- Danny
C- Alexis
D- Nicole

15- You are a project manager leading a cross-functional project team in a weak
matrix environment. None of your project team members report to you
functionally and you do not have the ability to directly reward their
performance. The project is difficult, involving tight date constraints and
challenging quality standards. Which of the following types of project
management power will likely be the MOST effective in this circumstance?

A- Referent
B- Expert
C- Penalty
D- Formal

16- The Project Manager and her team are involved in establishing the costs of
the project and applying it to the schedule to determine when these costs will
happen on the project. Which of the following are they doing?
A- Cost Budgeting
B- Cost Baseline
C- Cost Estimating
D- Cost Control
17- All of the following could be considered functions of the GERT
diagramming method EXCEPT
A- Some activities may be performed only in part.
B- Some activities may be fast tracked.
C- Some activities may be performed more than once.
D- Some activities may not be performed.
18- The planning is progressing on schedule for the hotel renovation project.
The Project Manager and the team are ready to begin cost estimating. The
customer needs an estimate as soon as possible. What estimating method should
the team use?
A - Parametric estimating
B- Analogous estimating
C- Bottom up estimating
D- Cost estimating
19- The Project Manager is having a team meeting and explaining to the team
the upcoming milestones that are due. What are the characteristics of a
milestone?
A- A duration of zero (0)
B- The completion of a major event in the project
C- The completion of major deliverables
D- All the above
20- The team has just completed the process of evaluating the success of the
data-cleansing project. The team members analyzed how the approach to
running the project worked. They evaluated the planning and executing. They
documented how the Sponsor and Senior Management supported the project as
well as the conflicts that were generated by three Functional Managers.
What have they just completed?
A- Lessons Learned
B- Project closure
C- Procurement audit
D- Administrative closure
21- A contract has been signed and is expected to cost $1M US over a one-year
engagement. At project completion, the actual costs were $800K US, but the
project was behind schedule due to a delay in manufacturing which was outside
of the seller's control. There is a 50/50% share for any cost savings. What is the
total value of the contract?
A- $750K US
B- $730K US
C- $900K US
D- $800K US because the project was behind schedule
22- Wongmak8 Custom Homes is building a customer's dream house. However,
rain has delayed the finish by three weeks. The schedule shows that the next task
is to install the windows followed by the outside siding. This is an example of
what?
A- Mandatory dependencies
B- Crashing
C- Lag
D- Discretionary dependencies

23- The Project Manager for the hotel development project is utilizing a
Responsibility Assignment Matrix (RAM) to help make project execution go
easier. What will this do for the Project Manager?
A- Shows who is on the project
B- Shows who is to perform the work and how long it will take
C- Shows what order the tasks come in
D- Shows who is to perform work in certain areas of the project

24- The buyer has requested that the seller of services for a credit card
processing project sign a fixed price contract. Fixed price contracts are also
known as which of the following?
A- Lump Sum
B- Cost Plus
C- Time and Materials
D- Purchase Order

25- Which of the following fits the description of the person who will pay for
the work and possible own it when it is complete?
A- Senior management
B- Customer
C- Product manager
D- CIO

26- The Project Manager has defined the risks for the project, performed
probability and impact analysis and assigned risk owners to the risks. As the
project management plan evolves where will this information end up?
A- Risk trigger
B- Risk list
C- Risk response
D- Risk register

27- The Project Manager and team are planning an Internet search engine
software project. They are discussing what could go differently than anticipated
on the project. They are also trying to identify indicators that could warn them of
potential issues. What are these indicators called?
A- Triggers
B- Risk analysis
C- Risks
D- Problem solving

28- Leads and lags can cause delays and acceleration in a schedule. This can be
helpful when the goals of the schedule change. Which of the following is the
best example of a Lag?
A- The earliest a new Ethernet switch can be ordered from the manufacturer
B- The latest a telephone system can be ordered from the manufacturer
without delaying the project
C- The need for concrete to cure an additional day because of the weather
before painting the parking lines.
D- The critical path

29- Ranking risks is performed in which of the following?


A- Qualitative Risk Analysis
B- Expected monetary value (EMV)
C -Workarounds
D- Risk triggers

30- The Project Manager is adding people to her staff for the satellite television
project. She is presently discussing salary, working hours, location, and benefits.
What is the key tool she is utilizing?
A- Organizational chart
B- Negotiations
C- Project team directory
D- Staffing Management Plan

31- The Information Technology system for the national defense system has
been working well. Today, the main server ignited in flames. This disabled the
east coast border patrol radar for four states. Implementation of the risk response
plan didn't fix the problem. Which of the following steps would they perform
first?
A- Determine why the risk response plan failed.
B- Fix the problem.
C- Determine why the problem happened.
D- Adjust the Risk Response Plan.

32- The customer has requested a five-week delay on the project while the
company has winter holiday. This delay was not planned, but the union forced
the issue. The company has limited resources. What is the best way to make up
the five-week slip?
A- Put more resources on the project
B- Crashing
C- Fast tracking
D- Integrated change control
33- A contract is a legal agreement between a buyer and seller. There are
five components of a contract. Capacity and Consideration are two of five
components. All of the following would be needed to have a legal contract
except?
A- Legal Purpose
B- Negotiation
C- An Offer
D- Acceptance
34- Wongmak8 Custom Homes is building a customer's dream house. However,
the electrical contractor is unavailable because they are attending a trade show in
Las Vegas. This causes a delay in the completion of the house. This is an
example of what?
A- Crashing
B- External dependencies
C- Lag
D- Mandatory dependencies

35- A project you have been managing is significantly behind schedule. You
have received approval to crash the project by adding three resources. The cost
you have negotiated is $80 US per hour per resource. The resources will work
on the schedule until it is back on track, then the contract will end. What type of
contract is this?
A- Cost Plus
B- Purchase Order
C- Time and Materials
D-Fixed Price

36- The project has had some challenges with personnel contribution on the
project. The Project Manager feels the team isn't motivated and constantly has to
tell them what to do and make sure that the team stays focused. This is an
example of what?
A- Theory Y environment
B- Bad performance
C- Theory Z environment
D- Theory X environment
37- The Wongmak8 network studio has recently been awarded a large contract
to create a new children television show. This will require the company to move
into a new office complete with production facilities 300% larger than what it
presently has. The schedule is tight for this new project, and there can be no
delay. The new facility is behind schedule with the studio and production
facilities on pace to finish four months late. The company is attempting to
validate data. If this delay proves imminent, it plans to move in temporarily with
a partner of theirs with the infrastructure that will meet its needs until the
building is complete. This is an example of what type of risk response?
A- Mitigate
B- Transfer
C- Accept
D- Avoid
38- On a wireless internet access project, the team is large with 40 people, and
controlling communication has been a challenging for the team to make
progress. The Project Coordinator has been used to help with this problem. What
is one of the main differences between the Project Coordinator and the Project
Expeditor?
A- The Project Expeditor is another title for the Project Manager.
B- The Project Coordinator has decision-making ability.
C- The Project Expeditor is another title for Project Coordinator.
D- The Project Expeditor has decision-making ability.

39- Task A is worth $500, is 80% complete, and actually cost $500. Task B is
worth $450, is 75% complete, and actually cost $402 so far. Task C is worth
$600, is 90% complete, and has cost $550 so far. The total budget is $3000.
What is the cost performance index for the tasks listed?
A- 1.10
B- 1.11
C- 0.88
D- 0.84

40- You are Project Manager starting negotiations with a vendor. As the vendor
is attempting to maximize the value of the contract they are negotiating all of the
following are negotiation strategies they could use EXCEPT
A- Force Majeure
B- Lying
C- Deadline
D- Withdrawal
41- John has been assigned to watch for certain events associated with his area
of expertise on the project and told to implement responses from the risk register
if any of these events occur. Which of the following roles is John performing on
the project?

A- Risk Seeker
B-Team Lead
C- Project Manager
D-Risk Owner

42- You are the Project Manager for a project that has ten main deliverables.
One deliverable is a new version of a video merging system. You have
completed the project on time and on budget. A vendor is now starting the
rollout of the new software to its customers. The vendor has scheduled you to
help with the rollout. What is your response to the vendor?

A- Contact the vendor to discuss the financial cost for your help.
B- Ask for a schedule to see what the time lines are for each installation.
C- Tell the vendor that the scope of the project has been fulfilled, the project
is closed, and you are no longer available.
D- Consult your manager on your schedule.

43- Calculate the variance for the following: Pessimistic=50, Optimistic=10,


Realistic=24.
A- 55.55
B- 26
C- Not enough information
D- 44.44
44- A movie theatre construction project is going relatively well, but the people
doing work on the project are complaining about reporting to two different
people, each with conflicting agendas. This is an example of what type of
project environment?
A- A Functional
B- B Matrix
C- C Tight Matrix
D- D Projectized
45- The Project Manager is creating an estimate for raised flooring in a data
center. The project has six different bids from six vendors. Two of the bids are
$4.00/sq. ft higher than the Project Manager would like to pay. Two of the other
bids are $0.25 higher, but fall within the project's cost range of plus or minus
10%. Which of the following types of estimates is the Project Manager using?
A- Gut Feel
B- Bottom up
C- Parametric
D- Analogous

46- Wongmak8 Custom Homes is building a customer's dream house. However,


excessive heat has delayed the finish by three weeks. The Project Manager
evaluates the schedule and determines that the roofing and cabinetry could occur
at the same time instead of right after each other, as laid out in the schedule. This
is an example of what?
A- Lag
B- Discretionary dependencies
C- Mandatory dependencies
D- Crashing

47- The airline reservation project has been relatively stable. The Cost
Performance Index is presently 0.91 and the schedule performance index is 0.87.
Risk could have been managed better from the start of this project. 60% through
the execution of the project management plan, the Project Manager assigned a
person to do nothing but monitor for risks and work with the people who will
implement the risk response plans. What are these people called?
A- Sponsor
B- Risk-Averse
C- Project Manager
D- Risk Owners

48- Calculate expected monetary value of the following: 0.4 probability of


$5000 US, 0.3 probability of $3800 US, 0.2 probability of -$2700 US, 0.1
probability of $3000 US.
A- $3,800 US
B- $5,000 US
C- $2900 US
D- -$2,700 US
49- Task A is worth $500, is 80% complete, and actually cost $500. Task B is
worth $450, is 75% complete, and actually cost $402 so far. Task C is worth
$600, is 90% complete, and has cost $550 so far. The total budget is $3000.
What is the Variance at Completion for the tasks listed?
A- -$409.09
B- $3000
C- $409.09
D- $1957.09
50- You are a Project Manager trying to estimate the duration of a project. You
would like to use an Activity on Arrow diagram as your Network diagram. You
decide to use an estimating method with three activities: Optimistic, Pessimistic,
and Most Holistic. What estimating method would you use?
A- PERT
B- CPM
C- GERT
D-None of the above

51- In your new company, you realize that some of the financial statements of
the company do not follow US GAAP Accounting Standards and are hence
inaccurate. In this case, what should you do first?
A- Inform the US government agencies of the inaccurate accounting
practices in the company
B- Talk to your finance managers about why you think that they may be
violating the standard accounting standards
C- Since you are new to the company, you assume that finance standards are
different in the company - hence do not do anything about the issue
D- Talk with finance manager in your previous company to get expert
opinion about accounting standards in the new company

52- You had worked as a project manager in a firm specializing in making


semiconductor chips. Now that you are working with a competitor,

A- You should not be using the knowledge gained in the first company to
improve the competitor’s product
B- You can use the knowledge gained in the first company to improve the
competitor’s product
C- Before doing anything which may adversely impact prospects of the first
company, you should get their approval
D- You should do nothing which provides competition to or undermines the
products of the first company
53- You are aware that an employee in your project may potentially get a
promotion - however, there is a possibility that he may get transferred after his
promotion, thus impacting your project. In this situation, you should:
A- Give a bad recommendation about the person so as to delay the
promotion of the person until project is over
B- Inform the employee about the potential promotion, and ask him to
transition his responsibilities to another person
C- After the employee gets the promotion and is told of the transfer, you ask
him to prepare a transition plan
D- Hire another resource who can replace the person after he gets the
promotion

54- You are doing some work under contract, when the buyer requests you to
add some additional requirements, which were not defined in the original
contract. Since satisfying the buyer is of paramount interest, you go ahead and
incorporate the requirements as part of the project. You are violating which Code
of Professional Conduct:
A- Responsibility to maintain and satisfy the scope and objectives
B- Responsibility to ensure that a conflict of interest does not compromise
legitimate interests
C- Responsibility to provide accurate and truthful representations
D- No Code of Professional Conduct is violated

55- While obtaining responses from prospective sellers, you mention that you
will "Require certified PMP®s as project managers for the project." This is an
example of:

A- Objective Evaluation Criteria


B- Subjective Evaluation Criteria
C- Procurement Documents
D- Statement of Work

56- As a PMP® Certified project manager, you are responsible for all the
following EXCEPT:

A- Confidentiality of sensitive information which you have access to


B- Managing conflict of interest situations in your project
C- Integrity of your team-members
D- Refraining from offering and accepting inappropriate payments, gifts and
other forms of communication

57- Your project is very critical for the company and must be completed within 6
months. The project charter has been signed, but Scope Statement is not yet
prepared. Management asks you to go ahead with the project without the scope
statement being approved. What should you do?
A- Refuse to work on the project because management is not following
standard Project Management Practices
B- Since time is of essence, you should start the project with the inputs from
project charter
C- Meet the Management and mention the problems you will face without a
Scope Statement
D- Escalate the issue to the project sponsor and issue a Risk Memo
58- You have scheduled a contractor conference after 2 days with potential
contractors to discuss procurement. Today, you were informed by Management
that there is a very high probability for the project to be cancelled. You should
A- Cancel the meeting
B- Go ahead with the meeting but inform the contractors that the project
may be cancelled
C- Go ahead with the meeting as usual
D- Wait for 2 days until the meeting, to see if there is a change in status of
the project.
59- All the following are responsibilities of a certified PMP®EXCEPT:
A- Ensure that there is no conflict of interest that can compromise the
legitimate interests of a client or customer
B- Ensure that the technical specifications are appropriately defined
C- Disseminate PMP® Code of Professional Conduct to other PMP®
D- Cooperate with PMI® concerning ethics violation and the collection of
related information
60- In an informal discussion you are having with another PMP, he mentioned
about how he was able to sit for the PMP ® Certification Exam 3 years ago
through using false contact hour certificates. You should:
A- Report this to PMI®
B- Report this to the your manager
C- Do nothing since he is a colleague
D- Do nothing since he had taken the PMP® Exam three years ago, and
contact hour certificates get audited only for one year
61- All the following are approved by PMI® as requirements for PMP® Code of
Professional Conduct EXCEPT:
A- Satisfying scope and objectives of professional Services
B- Refusing to accept gifts under all circumstances
C- Maintaining confidentiality of sensitive information
D- Reporting Violations to PMP® Code of Professional Conduct
62- You are a project manager working in a foreign country. You observe that
some of your project team members are having a difficult time adjusting to the
new culture. You provided them with training on cultural differences and the
customs of this country before arriving, but they still seem uncomfortable and
disoriented. Which of the following statements is true?

A-This is the result of working with teams of people from two different
countries.

B-This condition is known as culture shock.

C- This is the result of jet lag and travel fatigue.

D- This condition is known as global culturalism.

63- Your project involves the research and development of a new food additive.
You’re ready to release the product to your customer when you discover that a
minor reaction might occur in people with certain conditions. The reactions to
date have been very minor, and no known long-lasting side effects have been
noted. As project manager, what should you do?

A- Do nothing because the reactions are so minor that very few people will be
affected

B- Inform the customer that you’ve discovered this condition and tell them
you’ll research it further to determine its impacts.

C- Inform your customer that there is no problem with the additive except for an
extremely small percentage of the population and release the product to them.

D- Tell the customer you’ll correct the reaction problems in the next batch, but
you’ll release the first batch of product to them now to begin using.

64- You have just prepared an RFP for release. Your project involves a
substantial amount of contract work detailed in the RFP. Your favorite vendor
drops by and offers to give you and your spouse the use of their company condo
for your upcoming vacation. It’s located in a beautiful resort community that
happens to be one of your favorite places to go for a getaway. What is the most
appropriate response?

A- Thank the vendor, but decline the offer because you know this could be
considered a conflict of interest.
B-Thank the vendor, and accept. This vendor is always offering you incentives
like this, so this offer does not likely have anything to do with the recent RFP
release.

C- Thank the vendor, accept the offer, and immediately tell your project sponsor
so they’re aware of what you’re doing.

D- Thank the vendor, but decline the offer because you’ve already made another
arrangement for this vacation. Ask them whether you can take a rain check and
arrange another time to use the condo.

65- The ethical code you’ll be required to adhere to as a PMP.

A- Project Management Policy and Ethics Guide

B- Project Management Professional Standards and Ethics

C- Project Management Code of Professional Ethics

D- Project Management Professional Code of Professional Conduct

66- As a PMP, one of your responsibilities is to ensure integrity on the project.


When your personal interests are put above the interests of the project or when
you use your influence to cause others to make decisions in your favor without
regard for the project outcome, this is considered which of the following?

A- Conflict of interest

B- Using professional knowledge inappropriately

C- Culturally unacceptable

D- Personal conflict issue

67- As a project manager, you’re responsible for maintaining and ensuring


integrity for all of the

Following except which one?

A- Personal integrity of others

B- Project management process

C- Personal integrity

D- Product integrity
68- You are a project manager working on contract. You’ve performed earned
value analysis and discovered that the project will be completed on time and
under the original estimated amount.

This means the profit to your company will decrease as will your personal
bonus. Which of the following should you do?

A- Add activities to the project to increase the cost enough to meet the original
estimated amount.

B- Tell the customer you’re adding requirements to the project that were
originally cut because of cost constraints.

C- Upon completion, inform the customer the project has come in under budget.

D- Bill the customer for the full amount of the contract because this was the
original agreed upon price.

69- Integrity in the project management field is accomplished through all of the
following except which one?

A- Training to learn how to manage relationships with others from different


cultures

B- Adhering to an ethical code

C- Applying established project management processes

D- Following the PMP Code of Professional Conduct

70- You are a project manager for a manufacturing firm that produces Civil
War–era replicas and memorabilia. You discover a design error during a test
production run on your latest project.

Which of the following is the most likely response to this problem?

A- Reduce the technical requirements so that the error is no longer valid.

B- Go forward with production, and ignore the error.

C- Go forward with production, but inform the customer of the problem.

D- Develop alternative solutions to address the error.


71- You are a project manager for a telecommunications firm. You’re working
on a project that entails upgrading technical hardware and equipment. The
estimated cost of the hardware and equipment is $1,725,000. You are reviewing
products from three different vendors. One of the vendors invites you to lunch.
What is the most appropriate response?

A- Thank them, but let them know this could be a conflict of interest since you
haven’t made a decision about which vendor you’re going to choose.

B- Thank them, and decline. You know this could be considered personal gain,
which could call your integrity into question.

C- Thank them, and accept. You don’t believe there is a conflict of interest or a
personal integrity issue.

D- Thank them, and decline. You believe this could be a conflict of interest on
the part of the vendor, and you don’t want to encourage that behavior.

72- You are a project manager for a telecommunications firm. You’re working
on a project that entails upgrading technical hardware and equipment. The
estimated cost of the hardware and equipment is $1,725,000. You are reviewing
products from three vendors. One of the vendors offers you and your family the
use of the company yacht for the upcoming three-day weekend.

What is the most appropriate response?

A- Thank them, and accept. You don’t believe there is a conflict of interest or an
integrity issue at stake.

B- Thank them, and decline. You know this could be considered personal gain,
which could call your integrity into question.

C- Thank them, and accept. Immediately report your actions to the project
sponsor so that your motives are not called into question after the fact.

D- Thank them, and decline. You know this could be considered an integrity
issue on the part of the vendor.
73- You are a project manager working on contract with a company in a foreign
country. At the project kickoff meeting, you are given an expensive-looking gift.
The person who presented this to you said that it is customary in their country to
give their business partners gifts. What is the most appropriate response?

A- Thank them, and decline. Explain that this is considered personal gain, which
is unacceptable in your country.

B- Thank them, and accept. You don’t believe there is a conflict of interest or an
integrity issue at stake.

C- Thank them, and decline. Explain that this is considered a conflict of interest,
which is unacceptable in your country.

D- Thank them, and accept since you know that it would be considered
offensive to decline the gift in their culture. Immediately report the acceptance
of the gift to the appropriate parties at your company so that your actions are not
called into question later.

74- Life seems to be going very well for your close friend, a fellow PMP. She
has taken a trip to France, bought a new car, and stocked her wine cellar with a
half dozen expensive bottles of wine, all within the last six months. After a few
cocktails one evening, she tells you her secret. The vendor she’s working with
on the $4 billion project she’s managing has given her all of these items as gifts.
Which of the following should you do? (Choose the best answer.)

A- You tell your friend these gifts probably aren’t appropriate and leave it at
that.

B- You and your friend have a long conversation about the gifts, and she decides
to return them (with the exception of the trip) and not accept any more gifts in
the future.

C- You’re happy for your friend and say nothing.

D- Your friend doesn’t see a problem with accepting these gifts at all. You know
this is a conflict of interest situation and should be reported as a PMP Code of
Professional Conduct violation.
75- As a project manager, you know that the most important activity to ensure
customer and stakeholder satisfaction is which of the following?

A- Documenting and meeting the requirements

B- Documenting and meeting the performance measurements

C- Reporting changes and updating the project plan and other project documents
where appropriate

D- Reporting project status regularly and in a timely manner

76- As a PMP, you will be required to comply with the PMP Code of
Professional Conduct. This code refers to all of the following except which one?

A- Reporting conflicts of interest

B- Reporting experience and PMP status truthfully

C- Complying with the stakeholder requirements

D- Complying with the rules and standards of foreign countries

77- You are a contract project manager working with the State of Bliss. Your
latest project involves rewriting the Department of Revenue’s income tax
system. One of the key stakeholders is a huge movie buff, and she has the power
to promote you into a better position at the conclusion of this project. She has
discovered that one of her favorite superstars lives in the State of Bliss and
therefore must file income tax returns in that state. She asks you to look up the
account of this movie star. What is the most appropriate response?

A- Report her to the management team.

B- Refuse to comply with the request, citing conflict of interest and violation of
confidential company data.

C- Look up the information she has requested. Since the data is considered part
of the project, there is no conflict of interest.

D- You believe that tax records are public information, so you comply with the
request
78- You are a contract project manager working with the State of Bliss. Your
latest project involves rewriting the Department of Revenue’s income tax
system. As project manager, you have taken all the appropriate actions regarding
confidentiality of data. One of the key stakeholders is a huge movie buff, and
she has the power to promote you into a better position at the conclusion of this
project. She’s reviewing some report data that just happens to include
confidential information regarding one of her favorite movie superstars. What is
the most appropriate response?

A- Report her to the management team.

B- Request that she immediately return the information, citing conflict of


interest and violation of confidential company data.

C- Do nothing, because she has the proper level of access rights to the data and
this information showed up unintentionally.

D- Request that she immediately returns the information until you can confirm
that she has the proper level of access rights to the data.

79- As a PMP, you are required to comply with the PMP Code of Professional
Conduct. Part of your responsibility concerns applying professional knowledge.
All of the following are part of applying professional knowledge except for
which one?

A- Developing relationships based on mutual respect

B- Staying abreast of project management practices

C- Keeping up with industry trends and new technology

D- Honestly reporting your project management experience

80- You are a project manager with several years of experience in project
management. You’ve just accept your first project in a foreign country. You’ve
been in the country a week or two and are experiencing some disorientation.
This is known as which of the following?

A- Collocation

B- Diversity shock

C- Global culturing
D- Culture shock

81- You are a project manager for a software manufacturing firm. The project
you’ve just finished created a new software product that is expected to become a
number-one seller. All prerelease of software is handled through the marketing
department. A friend of yours is a certified software instructor. They have asked
you for a copy of the software prior to the beta release so they can get familiar
with it. What is the most appropriate response?

A- Since your friend is certified to teach your company’s brand of software,


provide them with a copy of the software.

B- Ask them to sign a nondisclosure agreement before releasing a copy of the


software.

C- Decline the request since you stands to gain from this transaction by
receiving free training.

D- Decline the request because the software is the intellectual property of the
company.

82- Your upcoming project includes project team members from a foreign
country. To make certain that cultural differences don’t interfere with team
performance, thereby affecting the success of the project, your first course of
action is to do which of the following?

A- Provide diversity training to all the team members.

B- Collocate the project team.

C- Perform team-building exercises.

D- Inform the team members of the organization’s rules and standards.

83- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You have been invited to dinner
with the prospective foreign business partners and their spouses upon your
arrival. You know that all of the following statements are generally true except
for which one?
A- You should spend time building relationships with your prospective foreign
business partners before getting down to business.

B- You should explain your company’s rules, standards, and operating policies
at your first meeting with the prospective foreign business partners.

C- You should build an atmosphere of mutual trust and cooperation.

D- You should respect the cultural differences you’ll encounter when working
with your prospective foreign business partners.

84- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You’ve been told that it is
culturally unacceptable to eat certain foods in this country. You know that one of
these foods happens to be a secret ingredient in the pizza sauce.

What is the most appropriate response?

A- Inform the potential partners that your sauce recipe is secret, but you’re
certain there are no forbidden ingredients in it.

B- Inform the potential partners that you suspect there might be a forbidden
ingredient in the sauce, and you’ll request an investigation to determine whether
it exists in the sauce.

C- Inform the potential partners that a forbidden ingredient exists in the sauce
and work with them to come up with another ingredient to replace that one.

D- Don’t tell the potential partners about the ingredient because the sauce they’ll
be using in the stores is shipped to them already prepared in cans. They won’t
know the ingredient is in the sauce.

85- You are a project manager for Pizza Direct, which is a retail pizza delivery
store. Your company is competing with another retail store for the option of
opening two new stores in a foreign country. You know, but have not yet
informed your company, that you are going to go to work for the competitor,
which happens to be bidding for this same opportunity. What is the most
appropriate response?

A- You decline to participate in the initial meetings with the foreign business
partners because of a conflict of interest.
B- You’ve not yet received an official offer from the competing company for
your new job opportunity, so you choose to participate in the initial meetings
with the foreign business partners.

C- You decide to participate in the initial meetings with the foreign business
partners because any information you gain now will help you when you make
the move to the new company.

D- You inform the foreign business partners that you’re going to be working
with a new company and that you know the deal they’ll receive from the
competing company is better than the one this company is proposing.

86- You are the project manager for a new construction project in your city. Your
longtime personal friend is bidding on the project. Your friend has asked you to
give them an indication of the budget for this project so that they do not overbid
and lose the deal. What is the most appropriate response?

A- Give the information to your friend. You know their character and can trust
that they won’t tell anyone.

B- Tell your friend that after all this time, they should know you better than to
think you’d put your personal integrity on the line or compromise your job
because of a conflict of interest. Decline to give them the information.

C- Tell your friend you’ll give them the information if they’ll promise not to tell
anyone and-if they’ll agree to help you with some materials on your basement-
refinishing project.

D. Give the information to your friend and inform the project sponsor so that the
information can be shared with the other bidders as well.

87- You are managing a project in a foreign country, where you realize that to
get things done in your project, you may have to pay some tips to the
government officials. You should:

A- Pay the tips to the officials because otherwise they could cause potential
delays
B- Refuse to pay the tips because they are bribe and hence unethical
C- Make a case for why tips should be paid to government officials, and
present it to your management
D- Instead of paying cash, you provide small gifts to government officials to
get their support
88- As a PMP® Certified project manager, you are responsible to comply with all
organizational rules and policies. In this context, you have the responsibility
to:
A- Provide accurate and truthful representations concerning all information
directly or indirectly related to all aspects of the PMI® Certification
Program
B- Report possible violations of the PMP® Code of Professional Conduct by
individuals in the field of project management.
C- Cooperate with PMI® concerning ethics violations and the collection of
related information
D- Disclose to PMI® about significant circumstances that could be construed
as a conflict of interest or an appearance of impropriety

89- You are in the vendor management department of your company, which
sources computer hardware from companies. You recently went on an
official trip to an Asian country to understand the business proposition of a
potential vendor. The vendor took you out to lunch and gave you some gifts,
as is customary in that country. You must:

A- Tell the vendor that you cannot accept the gifts because of company
policy
B- Accept the gift because it is a custom in that country, and also inform
your manager
C- Return the gift because it could be construed as personal gain
D- Accept the gift because it is not very expensive

90- Which is not a Professional Responsibility of the Project Manager per the
PMI Code of Professional Conduct?
A- Reporting a violation
B- Balancing Stakeholders' interest
C- Adhering to Time, Cost, and Scope as specified by Senior Management
D- Following PMI's Project Management Body of Knowledge processes

91- You are a Project Manager at Dewey, Cheatum, and Howe and have been
assigned to an internet renovation project. The project is on schedule and under
budget, but you are constantly in conflict with three members of your project
team. This conflict is apparent to all the team members. According to PMI's
Code of Conduct, what would be the best solution?

A- Treat the team member as a professional with respect.


B- Hold a team meeting to vote if the team member should be removed.
C- Remove the team member from the project.
D- Avoid the team member as much as possible.
92- You have been the Project Manager on a new project for a foreign company,
and the engagement has been completed ahead of schedule. In the foreign
country, it is customary to show their appreciation by presenting a gift, so the
company wants to award the Project Manager a new Rolex watch. It will be
presented to you at the project closure meeting. What is the professional
responsibility for the Project Manager?

A- To decline the watch and give it to the president of your company


B- To accept the watch and donate it to your favorite charity
C- To accept the watch and not offend the company
D- To decline the watch because it is against your company policies

93- A Project Manager has been assigned to manage a project to develop a


reduced price desktop computer for a company that does not have this expertise.
The project is three weeks behind schedule and under budget. After calculating
the Estimate at Completion (EAC), the Project Manager finds that project will
be $34,589 under budget, but is expected to take four weeks longer than
expected. What should the Project Manager do?

A- Bill for customer the total approved contracted amount.


B- Report the project status and budget to the customer.
C- Report the current baseline project status and budget to the customer.
D- Implement Gold Plating to make up for the difference.

94- The Professional Responsibility of a Project Manager has many


responsibilities to the profession. A PMP has responsibilities to the profession, to
customers, and to the public. All of the following are responsibilities of the PMP
EXCEPT

A- Complying with laws, regulations, and ethical standards


B- Reporting accurate, truthful information
C- Disclosing conflict of interest to clients, customers, owners, or
contractors.
D- Creating a Charter that has a win-win situation for your company and
your customer

95- As a Project Manager, you are managing an HDTV upgrade project for a
customer who has requested that you have special displays put in the lobby at
the station. Your father-in-law has been doing this type of business for the last
few years and some people view him as an expert. Although he is not the only
expert on this topic that you can access, you decide to give him the work. This is
an example of what?
A- Because he is an expert, it is OK.
B- Sole sourcing
C- Appearance of impropriety
D- Conflict of solicitation
96- As a Project Manager, you are managing a project that is starting to go over
budget. By your calculations, the project is $50,000DS over budget, and after
meeting with the project team, the team believes that it can make up the money
over the next two weeks and bring the project back on budget via Fast Tracking.
You are scheduled to report your status to management this week. Which of the
following should you do?
A- Report that the project is on budget with no major problems.
B- Report that the project is over budget.
C- Report that the project is over budget, but will finish on budget.
D- Report that the project is over budget, but the team has a solution to
bring the project back on budget in the next two weeks.

97- You are a new Project Manager replacing a Project Manager who left the
company. You are beginning a new phase of the existing project and a foreign
company will create a portion of the development. You are not sure how to do
business with this company because it is offshore. What document would be best
to guide you in this business?

A- PMI Code of Conduct


B- Company's policies and procedures
C- Historical information from past projects
D- Local laws of the offshore company

98- A close friend of yours is being investigated by PMI for your education and
training requirements listed on the certification application. You know he doesn't
have a degree and hasn't taken any training for the test requirement. PMI has
been trying to contact you in this investigation. Which of the following is the
best solution?

A- Contact PMI and cooperate with the investigation.


B- Avoid any contact by PMI so you do not have to testify against your
close friend.
C- Tell PMI that you have no knowledge of the allegation.
D- Explain to PMI that he is your close friend and that you would rather not
testify against him.

99- Your project needs some customer contact management software but the
budget on the project doesn't include money for this software. You are at the
soccer game with a friend from your old job that has a lot of different types of
software. He suggests that he can make you a copy of this software that you
need since you don't have the money. He says its one version old, so it's not that
big of a deal. What is the best way to acquire the software?

A- Take his copy and use it on your project


B- Order a copy from the company or an authorized reseller
C- Download a copy from a file sharing system
D- Use a demo copy
100- You are in the middle of a new product development project for your
publicly traded company when you discover that the previous project manager
made a U.S. $3,000,000 payment that was not approved in accordance with your
company policies. Luckily, the project cost performance index (CPI) is 1.2.
What should you do?
A- Contact your manager.
B- Put the payment in an escrow account.
C- Bury the cost in the largest cost center available.
D- Ignore the payment.
101- A contract obligates the seller to provide the specified product and
obligates the buyer to pay for it. In this context, which of the following is a
mandatory feature of a contract?

A- Legally binding
B- Complicated57
C- Very detailed statement of work
D- Sign-off by the seller

102- In which document will you find a code of account identifier, statement of
work, responsible organization, and a list of schedule milestones?

A- WBS
B- WBS Dictionary
C- PERT/CPM Charts
D- Roles and Responsibilities Matrix

103- In your semiconductor company, there have been several instances in the
past one week where few circuits have not been accurate. You have been
assigned the task of trying to determine the potential cause for the
variations. You can do this using a (an):

A- Control Chart
B- Ishikawa Diagram
C- Pareto Diagram
D- Inspection
104- In your project, you are creating a diagram that describes the decision
under consideration and implications of choosing one or another of the
available alternatives. This will help in:
A- Getting a Qualitative Analysis of the risk
B- Determining which risks can impact the project the most
C- Translating the uncertainties at a detailed level into potential impact on
objectives expressed at the level of the total project
D- Determining which decision yields the greatest expected value

105- To balance needs of several stakeholders and achieve lasting resolution of


conflicts, the most desirable conflict resolution technique is:

A- Confrontation
B- Smoothing
C- Withdrawal
D- Forcing

106- To get the work done, the supervisor threatens punishment and carefully
supervises the work. The supervisor believes in:

A- Theory Y (McGregor Model)


B- Theory X (McGregor Model)
C- Maslow hierarchy of needs
D- Referent power

107- You were the project manager of a pharmaceutical company responsible for
releasing of a new drug in the market. While managing the project, you have
created a lot of documentation e.g. project management plan, risk registers,
cost schedule and quality baselines etc. All these documents should be
stored in:
A- Formal Acceptance Documents
B- Project Files
C- Project Closure Documents or Historical Information
D- Historical Information

108- In your project, you are trying to estimate schedule activity costs by
determining the unit cost rates e.g. as staff cost per hour. All the following
could be used to determine resource cost rates except:

A- Statistical relationship between historical data and other variables


B- Gathering quotes
C- Standard rates with escalation factors (for contracts)
D- Commercial databases or seller published price lists

109- You are managing a critical project with a virtual team that works in 8
countries. Most of the communication is through tele-conferencing and
since members are not collocated, at times team members find it difficult to
understand and interpret each other. From a communication management
perspective, this difficulty in transmitting and understanding messages can
also be referred to as:

A- Disturbance
B- Noise
C- Interference
D- Breakdown in Encode-decode model
110- Since the buyer could not meet the requirements of the contract, you (the
seller) want to terminate the contract early. This should be done as part of:

A- Procurement Planning
B- Contract Administration
C- Contract closure
D- Administrative closure

111- There has been a change to the scope of your project, which may adversely
impact the project schedules and cost. You have updated the technical and
planning documents - all the requested changes and recommended
corrective action will now be processed through:

A- Impact Request Statements


B- Stakeholders who have been notified
C- Integrated Change Control process
D- Changes to the Risk Management Plan

112- You are the project manager responsible for understanding the customer
habits for a soap being produced by your company. It is always advisable to
do Statistical Sampling for this project, because testing the entire population
would have all the following problems except:
A- Provide Inaccurate Data
B- Be very Expensive
C- Take longer time
D- May require more resources to do the survey

113- You are in the process of creating a risk management plan for your project -
this plan will describe how risk management will be structured and
performed on the project. Your risk management plan may include:
A- Avoided, Transferred, Mitigated and Accepted Risks
B- Risk Response Audits, Earned Value Analysis, Technical Performance
Measurement
C- Risks, Triggers, Inputs to other processes
D- Budgeting, Timing, Risk Categories

114- You are the project manager of a construction company. You know that
after pouring the cement, you will have to wait for 3 days before you can start
painting. This waiting time can also be referred to as:
A- Lead time
B- Project Float
C- Constraint
D- Lag

115- In your semiconductor company, there have been several instances in the
past one week where few circuits have not been accurate. You have been
assigned the task of trying to determine the potential cause for the
variations. You can do this using a (an):

A- Control Chart
B- Ishikawa Diagram
C- Pareto Diagram
D- Inspection

116- In your project, you are creating a diagram that describes the decision
under consideration and implications of choosing one or another of the
available alternatives. This will help in:

A- Getting a Qualitative Analysis of the risk


B- Determining which risks can impact the project the most
C- Translating the uncertainties at a detailed level into potential impact on
objectives expressed at the level of the total project
D- Determining which decision yields the greatest expected value

117- To balance needs of several stakeholders and achieve lasting resolution of


conflicts, the most desirable conflict resolution technique is:

A- Confrontation
B- Smoothing
C- Withdrawal
D- Forcing
118- When referring to inputs for Develop schedule, responsibility (i.e. who will
perform the work), activity type (i.e. summary or detailed) and WBS
classification are part of:

A- Constraints
B- Activity Attributes
C- Resource Pool Description
D- Activity duration Estimates

119- To get the work done, the supervisor threatens punishment and carefully
supervises the work. The supervisor believes in:

A- Theory Y (McGregor Model)


B- Theory X (McGregor Model)
C- Maslow hierarchy of needs
D- Referent power

120- You are managing a critical project with a virtual team that works in 8
countries. Most of the communication is through tele-conferencing and
since members are not collocated, at times team members find it difficult to
understand and interpret each other. From a communication management
perspective, this difficulty in transmitting and understanding messages can
also be referred to as:
A- Disturbance
B- Noise
C- Interference
D- Breakdown in Encode-decode model

121- Since the buyer could not meet the requirements of the contract, you (the
seller) want to terminate the contract early. This should be done as part of:

A- Plan Procurement
B- Contract Administration
C- Close the project or phase
D- Administer Procurements

122- There has been a change to the scope of your project, which may adversely
impact the project schedules and cost. You have updated the technical and
planning documents - all the requested changes will now be processed
through:

A- Impact Request Statements


B- Stakeholders who have been notified
C- Integrated Change Control process
D- Changes to the Risk Management Plan

123- You are the project manager responsible for understanding the customer
habits for a soap being produced by your company. It is always advisable to do
Statistical Sampling for this project, because testing the entire population, would
have all the following problems except:

A- Provide Inaccurate Data


B- Be very Expensive
C- Take longer time
D- May require more resources to do the survey

124- You are in the process of creating a risk management plan for your project -
this plan will describe how risk management will be structured and performed
on the project. Your risk management plan may include:

A- Avoided, Transferred, Mitigated and Accepted Risks


B- Risk Response Audits, Earned Value Analysis, Technical Performance
Measurement
C- Risks, Triggers, Inputs to other processes
D- Budgeting, Timing, Risk Categories

125- You are the project manager of a construction company. You know that
after pouring the cement, you will have to wait for 3 days before you can start
painting. This waiting time can also be referred to as:
A- Lead time
B- Project Float
C- Constraint
D- Lag

126- In the last project status meeting, there was a team member who was
criticized some of his other team members and decreased the status of work
done by them. The role that was played by the person was that of:

A- Aggressor
B- Conflict Maximiser
C- Devils advocate
D- Recognition Seeker

127- Being a diligent project manager, you always measure the performance of
your project (from initiation through closure). This helps you determine any
schedule, cost or budget overruns and take appropriate and timely corrective
action. At times, this may also result in your project being cancelled. The tool
you frequently use is:

A- Earned Value
B- PMIS
C- PERT/CPM
D- Performance Measurement Hypothesis

128- All the following statements about communication are accurate EXCEPT:

A- Informal communication includes briefings


B- Formal communication includes reports
C- External communication could include talking with the customer, media,
public etc.
D- Communication with peers is called horizontal communication

129- If you would like to compare different suppliers and rate their proposals,
you should use:

A- Bidder Conferences
B- Qualified Seller Lists
C- Procurement Documents
D- Evaluation Criteria

130- You are the Project Manager of a road construction project. Because of lack
of funds, you are advised to terminate the project and document the extent and
level of completion. This will be done as part of:

A- Verify Scope
B- Project Close-out
C- Project Termination process
D- Change Control process

131- You are the project manager for an automobile company. Because of
change in Government regulations, the emission norms for automobile
vehicles have been made stricter. As a project manager, you are concerned
that your project will not satisfy the required quality standards. This could
be remedied through better:
A- Perform Quality Assurance
B- Plan Quality
C- Control Quality
D- Modifications to Quality Management Plan
132- Graphical representations of situations showing causal influences, time
ordering of events and other relationships among variables and outcomes is
also referred to as:

A- Cause-and-effect diagrams
B- System flow charts
C- Influence diagrams
D- Ishikawa diagrams

133- You are the project manager in a software company. In your project, you
want to ensure that all the operational departments in your organization (e.g.
Information Integrity, Data Architecture group, Servers group etc.) can
clearly visualize their project responsibilities. You should use a/an:

A- Organizational Breakdown Structure


B- Staffing plan
C- Responsibilities Assignment Matrix
D- Resource Breakdown Structure

134- In the staff meeting the other day, your colleague was mentioning about
core processes like Scope Planning, Schedule Development and Cost
Budgeting. These processes have clear dependencies that require them to be
performed in essentially the same order on most projects. So, they are more
important than other facilitating processes like Organizational Planning,
Resource Planning and Staff Acquisition. In the discussion, you suggested
to your colleague that:

A- She was right because core processes should be planned for before
thinking about facilitating processes.
B- She was right because project sponsors always pay more importance and
review the core processes.
C- She was wrong because all project management processes and project
management process groups have the same level of importance.
D- She was wrong because processes like Organizational Planning, Resource
Planning and Staff Acquisition are actually core processes.

135- 2 project team members resigned from your company - however, you were
able to negotiate with functional managers in your organization to get 2
appropriate resources in a short period of time. From a stakeholder
management point of view, this can also be referred to as a/an:

A- Pre-assignment
B- Corrective action
C- Approved change request
D- Resolved Issue

136- You wanted to sub-contract building of 1,000,000 ball bearings for your
automobile company to a third party vendor. Accordingly, you had
conducted an independent estimate of how much it would cost and the
estimate was $500 per bearing. However, when you asked for bids and
proposals from prospective sellers, the minimum price quoted was $750 per
bearing. Your project sponsor wants to know why there was such a big
anomaly in the "should-cost price" and estimates that you were getting from
sellers. You state that the reason(s) is(are):

A- Contract statement of work was not adequate


B- Prospective sellers misunderstood the contract statement of work
C- Marketplace changed and input costs for manufacture of bearings had
increased
D- Any one of the above
137- A scope change control system defines the procedures by which project
scope may be changed. It includes all the following except:
A- Paperwork
B- Tracking Systems
C- Approval Levels
D- Rejection criteria

138- In your project, you want to identify which quality standards are relevant to
your project, and determine how to satisfy them. For this, you will do:

A- Quality Assurance
B- Quality Planning
C- Quality Control
D- Quality Management

139- While doing risk response planning, you realize that there is a very critical
risk, which may have a high impact on the project completion. So, you
create a fallback plan, which could include any of the following conditions
EXCEPT:
A- Subcontracting the project to an outside Vendor
B- Developing Alternative Options
C- Allocation of Contingency Reserves
D- Changing project scope

140- Maximum intensity of conflicts occurs over:


A- Priorities
B- Schedules
C- Personality Conflict
D- Cost

141- All the following tools can be used for cost estimating EXCEPT:

A- Analogous Estimating
B- Vendor Bid Analysis
C- Organizational Process Assets
D- Cost of quality

142- An environmental remediation project is able to reduce the costs by taking


advantage of technology that was not available when the scope was
originally defined. This is a change request as a result of:

A- A Value Adding Change


B- An error or omission in defining the scope of the project
C- An External Event
D- Implementing a contingency plan or workaround because of new
technology

143- In your project, you have collected information from the project
management plan about the planned or expected results along with the
information about the actual results and implemented change requests. This
will be a valuable input for Quality control process and should be included
as part of:

A- Work Performance information


B- Organizational Process Assets
C- Quality Management Plan
D- Quality Metrics

144- Your project is close to completion, when you are informed by the
customer that they would like to see an additional feature in the project.
What is the BEST course of action?

A- Add the feature because it will improve customer satisfaction


B- Add the feature because otherwise, the project will not be accepted by the
customer
C- Talk with the customer about why adding this new feature does not make
business sense
D- Take the requirement through the change control process
145- Which of the following are inputs to Develop schedule?

A- Organizational Process Assets, Project Scope Statement and Activity List


B- Schedule network analysis, Resource Calendars, Activity attributes
C- Project Calendar, Requested Changes, Schedule model data
D- Schedule management plan, Schedule baseline, and Performance reports

146- Performance reporting involves collecting and disseminating performance


information to provide stakeholders with information about how resources
are being used to achieve project objectives. So, the Performance reports
provide information about all the following except:
A- Past project performance
B- Current project progress
C- Forecasting potential issues that may cause problems in the future
D- Risks related to not meeting Project Quality

147- You are not happy with the performance of a team member.
a) What type of communication will you use to relay your concerns to the
specific team member?
b) In case the performance of the team member still does not improve, what
form of communication will you use to convey to senior management?

A- a) Informal Verbal, b) Informal Written


B- a) Informal Verbal, b) Formal Written
C- a) Formal Written, b) Formal Written
D- a) Informal Written, b) Formal Written

148- Projects are usually chartered and authorized external to the project
organization by an enterprise, a government agency, a company, a program
organization, or a portfolio organization as a result of any of the following
EXCEPT:
A- Keeping the project team busy
B- Market Demand
C- Technological Advance
D Legal requirement

149- As a project manager, you are aware that quality has costs associated with
it. Cost of quality should include the following EXCEPT
A- Cost in appraising product or service
B- Cost of rework
C- Costs incurred by investment in preventing nonconformance to
requirements
D- Cost of work overtime

150- Your project is now in the execution phase and you are continuously
monitoring and controlling risks to minimize surprises of negative risks, so that
you can take timely action. Risk audits are helpful in this context because they:

A- Examine and document the effectiveness of risk responses


B- Help in reassessment of risks
C- Provide trends in project’s execution which can be reviewed using
performance data
D- Help in controlling changes to Risk Management Plan

151- While reviewing the performance reports of your company, you notice that
the CPI is 1.2 and SPI is 0.8 - what should you do?

A- Make changes to the performance baseline to improve the SPI


B- Evaluate options to crash or fast-track the project
C- Inform management why the project will be delayed
D- Tell the team-members that they have to meet the target dates as
mentioned in the project schedule.

152- In your project, you would like to document team member roles and
responsibilities. You have documented your project roles as Responsible,
Accountable, Control and Inform. A good way to depict the information is
through:

A- RBS
B- RAM
C- Text oriented charts
D- WBS

153- You are in the planning phase of your project and are considering
processes, which need to be implemented within the planning phase. Which
of the following processes should you consider when you are in the
planning phase?

A- Plan Scope, Develop Schedule, Risk Management Planning, Project Plan


Development
B- Initiation, Plan Quality, Plan Procurements, Risk Response Planning
C- Perform Quality Assurance, Develop Team, Information Distribution,
Risk Management Planning
D- Verify Scope, Scope Change Control, Control Schedule, Control Cost

154-In the process of Directing and Managing Project execution, your project
team may be requesting changes to expand or modify project scope, to modify
policies or procedures or to modify project cost or budget. Requests for a change
can be all the following EXCEPT:

A- Direct or indirect
B- Externally or internally initiated
C- Validated or not validated
D- Optional or legally mandated

155- You are in the closure phase of your project - you are interacting with your
team to create a "Lessons learned" documentation, which will include
recommendations to improve future performance in projects. You will
include all the following in the Lessons Learned documentation EXCEPT:

A- Cause of Variances
B- Reasoning behind corrective action
C- Only positive aspects (wins) of the project which can be used by others in
the company
D- Reasons for Cost variances if the project became over-budget

156- All the following statements related to Just In Time Manufacturing are
correct except:

A- It stresses Waste Reduction


B- Eliminates costs related to material handling, storage, paperwork and
inspection.
C- Stresses short term relationships with suppliers that last until the delivery
is received.
D- Reduces inventory to zero

157- You are in the risk identification phase in your project where you are
determining which risks might affect the project and documenting their
characteristics. Whom would you want to be part of the risk identification
process?

A- Project Manager, project team members, subject matter experts,


customers
B- Risk management team, end users, risk management experts
C- Stakeholders
D- All of the above

158- There has been a short delay in your project schedule because of change in
scope. You have got an approved change request to make changes to the
start and finish dates. Now, you can do the project schedule updates using:
A- A Revision
B- Project re-baseline
C- Variance Analysis
D- Corrective Action

159- Most of the information is available to you as checklists that can reduce the
likelihood of missing important responsibilities. Some checklists that you can
use include all the following EXCEPT:

A- Common project roles and responsibilities


B- Standard conflict management approach
C- Typical competencies
D- Team ground rules

160- Which of the following processes is part of Executing?

A- Activity Definition, Activity Sequencing, Cost Estimating, Schedule


Development
B- Conduct Procurements, Perform Quality Assurance, Develop Team,
Information Distribution
C- Verify Scope, Scope Change Control, Control Schedule, Control Quality
D- Initiation, Define Activities, Develop Team, Contract Administration
161- In your project, you will use a chart of accounts to:
A- Identify potential risks
B- Monitor project costs by category
C- Facilitate Activity duration estimating
D- Update Project Files

162- To resolve conflicts in your project, you can use all the following Conflict
Resolution modes EXCEPT:

A- Collaborating
B- Smoothing
C- Avoiding
D- Directing
163- You (the buyer) are considering a T&M contract, which are a hybrid type
of contractual agreement that contains aspects of both cost-reimbursable and
fixed-price type arrangements. Which of the following statement about
T&M contracts is accurate?

A- These types of contracts resemble cost-reimbursable type arrangements


because they are close ended.
B- T&M contracts cannot grow in value like a cost-reimbursable contract
C- Full value of agreement is defined at the time of contract being awarded.
D- Unit rates can be fixed by the buyer and seller when both parties agree on
rates for a specific resource category

164- Defining and managing the project scope influences the project’s overall
success. Organization’s culture, Infrastructure, Personnel Policies and
Marketplace policies can affect how the project scope is managed. All these
factors can be referred to as:
A Organizational Process Assets
B Templates, forms and standards
C Internal and External Environment
D Enterprise Environmental factors

165- In quality planning process, you are identifying which quality standards are
relevant to the project and determining how to satisfy them. You are using
benchmarking as a tool to facilitate quality planning. In this context, all the
following statements about benchmarking are accurate except:
A- Compares actual or planned project practices to those of other projects.
B- Done only within the performing organization
C- Generates ideas for improvement and provides basis for performance
measurement
D- Can be within the same or another application area

166- You are the project manager of a software company developing a new
banking software product. You would like information from various experts
about the risks associated with your project. You decided on using the Delphi
technique to get opinion from experts because this keeps any one person from
having undue influence on the outcome of risk identification process, and is a
good tool to reach a consensus of experts. Delphi technique also has the added
advantage that it:

A- Provides a root cause identification for the risk


B- Helps reduce bias in the data
C- Ensures examination of the project from each of the SWOT perspectives,
to increase the breadth of considered risks
D- Provides qualitative assessment of risk

167- As a project manager, you always want to have an appropriate recognition


and rewards system to encourage better performance and reinforce desired
behaviors. All the following statements about a recognition and rewards
system are correct except:
A- Recognition and reward systems promote or reinforce desired behavior
B- Recognition and reward systems must consider cultural differences
C- People who worked extra hours should always be recognized for their
dedication
D- Electing team-member of the month should be discouraged because it can
hurt team cohesiveness

168- If there is a change to the approved cost baseline, the project manager
must:

A- Issue a Revised Cost Estimate


B- Perform Re-baseline
C- Issue a Budget Update
D- Take Corrective Action
169- If there is a potential scope creep issue in a contract, what type of
communication should you use to inform the appropriate stakeholders?

A- Informal Verbal
B- Formal Verbal
C- Informal Written
D- Formal Written
170- Which logical relationship does the PDM use most often?

A- Start-to-finish

B- Start-to-start

C- Finish-to-finish

D- Finish-to-start

171- You have been hired as a contract project manager for Grapevine
Vineyards. Grapevine wants you to design an Internet wine club for its
customers. Customers must register before being allowed to order wine over the
Internet so that legal age can be established. You know that the module to verify
registration must be written and tested using data from Grapevine’s existing
database. This new module cannot be tested until the data from the existing
system is loaded.

You are going to hire a vendor to perform the programming and testing tasks for
this module to help speed up the project schedule. Since they’ll have access to
your customer list and potentially other trade secrets, you’ll ask them to sign a
nondisclosure agreement. This is an example of which of the following?

A- Standard form

B- Organizational process asset

C- Fixed cost contract

D- Procurement documents

172- You are the project manager for BB Tops, a nationwide toy store chain.
Your new project involves a creating a prototype display at several stores across
the country. You are using a RACI chart to display individuals and activities.
What does RACI stand for?
A- Responsible, accountable, consult, inform

B- Responsible, assignment, control, inform

C- Resource, activity, control, identify

D- Resource, accountable, consult, identify

173- This process can directly influence the project schedule.

A- Plan Human Resource

B. Plan Procurement

C. Sequence Activities

D. Plan Contracting

174- You are the project manager for BB Tops, a nationwide toy store chain.
Your new project involves a creating a prototype display at several stores across
the country. You are hiring a contractor for portions of the project. The contract
stipulates that you’ll pay all allowable costs and an 8 percent fee over and above
the allowable costs at the end of the contract. All of the following describe this
type of contract except for which one

A- CPPC

B- CPIF

C- CPF

D- Cost-reimbursable contract

175- This process uses tools like decomposition and rolling-wave planning to
produce the activity list and other outputs. Because of the purpose of this
process, which of the following is considered its primary input

A- WBS

B- Project management plan

C- PMIS (as part of enterprise environmental factors)

D- Constraints and assumptions


176- You are the project manager for Changing Tides video games. You have
gathered the inputs for the Estimate Activity Duration process. Which of the
following tools and techniques will you employ to produce the outputs for this
process?

A- Activity list, expert judgment, alternatives analysis, project management


software, and bottom-up estimating

B- Activity list, expert judgment, published estimating data, and project


management software

C- Expert judgment, analogous estimating, parametric estimating, three-point


estimating, reserve analysis.

D- Expert judgment, alternatives analysis, published estimating data, and


bottom-up estimating

177- Your project sponsor has requested a cost estimate for the project on which
you’re working. This project is similar in scope to a project you worked on last
year. She would like to get the cost estimates as soon as possible. Accuracy is
not her primary concern right now. She needs a ballpark figure by tomorrow.
You decide to use ___________________.

A- Analogous estimating techniques

B- Bottom-up estimating techniques

C. Parametric modeling techniques

D. Computerized modeling techniques

178- Your project’s primary constraint is quality. To make certain the project
team members don’t feel too pressed for time and to avoid schedule risk, you
decide to use which of the following activity estimating tools?

A- Expert judgment

B- Quantitatively based durations

C- Reserve analysis

D- Analogous estimating
179- You have been hired as a contract project manager for Grapevine
Vineyards. Grapevine wants you to design an Internet wine club for its
customers. One of the activities for this project is the installation and testing of
several new servers. You know from past experience it takes about 16 hours per
server to accomplish this task. Since you’re installing 10 new servers, you
estimate this activity to take 160 hours. Which of the estimating techniques have
you used?

A- Analogous estimating

B- Bottom-up estimating

C- Parametric estimating

D- Reserve analysiS

180- Your project sponsor has requested a cost estimate for the project. She
would like the cost estimate to be as accurate as possible because this might be
her one and only chance to secure the budget for this project because of recent
cuts in special projects. You decide to use _______________.

A- Analogous estimating techniques

B- Bottom-up estimating techniques

C- Top-down estimating techniques

D- Expert judgment techniques

181- The project schedule is used to determine all of the following except which
one?

A- Cost estimates

B- Activity start dates

C- Float times

D- Activity end dates


182-You are a project manager for Picture Shades, Inc. It manufactures window
shades that have replicas of Renaissance-era paintings on the inside for hotel
chains. Picture Shades is taking its product to the home market, and you’re
managing the new project. It will offer its products at retail stores as well as on
its website. You’re developing the project schedule for this undertaking and have
determined the critical path. Which of the following statements is true?

A- You calculated the most likely start date and most likely finish dates, float
time, and weighted average estimates.

B- You calculated the activity dependency and the optimistic and pessimistic
activity duration estimates.

C- You calculated the early and late start dates, the early and late finish dates,
and float times for all activities.

D- You calculated the optimistic, pessimistic, and most likely duration times and
the float times for all activities.

183- Which of the following statements is true regarding the critical path?

A- It should never be compressed.

B- It allows for looping and branching.

C- The critical path technique is the same as PERT.

D- It’s the duration of all tasks with zero float.

184- You are a project manager for Move It Now trucking company. Your
company specializes in moving household goods across the city or across the
country. Your project involves upgrading the nationwide computer network for
the company. Your lead engineer has given you the following estimates for a
critical path activity: 60 days most likely, 72 days pessimistic, 48 days
optimistic. What is the weighted average or expected value?

A- 54

B- 66

C- 60

D- 30
185- You are a project manager for Move It Now trucking company. Your
company specializes in moving household goods across the city or across the
country. Your project involves upgrading the nationwide computer network for
the company. Your lead engineer has given you the following estimates for a
critical path activity: 60 days most likely, 72 days pessimistic, 48 days
optimistic. What is the standard deviation?

A- 22

B- 20

C- 2

D- 4

186- If you know expected value is 500 and the standard deviation is 12, you
can say with approximately a 95 percent confidence rating which of the
following

A- The activity will take from 488 to 512 days.

B- The activity will take from 464 to 536 days.

C-The activity will take from 494 to 506 days.

D- The activity will take from 476 to 524 days.

187- If your expected value is 110 and the standard deviation is 12, which of the
following is true?

A- There is approximately a 99 percent chance of completing this activity in 86


to 134 days.

B- There is approximately a 68 percent chance of completing this activity in 98


to 122 days.

C- There is approximately a 95 percent chance of completing this activity in 98


to 122 days.

D- There is approximately a 75 percent chance of completing this activity in 86


to 134 days
188- You are the project manager working on a research project for a new drug
treatment. Your preliminary project schedule runs past the due date for a federal
grant application. The manager of the R&D department has agreed to release
two resources to work on your project in order to meet the federal grant
application date. This is an example of ___________________.

A- Crashing

B- Fast tracking

C- Resource leveling

D- Adjusting the resource calendar

189- You are the project manager for Rivera Gourmet Adventure Vacations.
Rivera combines the wonderful tastes of great gourmet food with outdoor
adventure activities. Your project involves installing a new human resources
software system. Jason, the database analyst working on this project, is overall
location. Which of the following statements is true?

A- You should use resource requirements updates to determine availability and


smooth out resource overall location.

B- You should use crashing to resource level the critical path tasks.

C- You should use resource leveling to smooth out resource assignments.

D- You should use fast tracking to resource level the critical path tasks.

190- What is one of the problems with project management software?

A- The project manager manages the software instead of the project.

B- Project duration calculations are sometimes approximate.

C- You cannot override the project management software decisions regarding


schedules.

D- It’s expensive and difficult to use.

191- Matrix organizations exhibit features of both projectized and functional


organizations. In a Weak Matrix organization, the role of a project manager
is that of a:
A- Coordinator and expediter
B- Project manager with considerable authority
C- Support person
D- Functional manager

192- Project Plan includes the following EXCEPT:

A- List of milestones
B- Cost and Schedule Baselines
C- How changes will be monitored and controlled
D- Project Boundaries

193- You are the Project Manager for a company doing research on alternative
fuels for automobiles. In your project, which of the following is a valid
assumption?

A- Cost of the project is $5 Million


B- The project scope is to develop alternative fuels only for automobile
vehicles weighing less than 10 tons.
C- Gasoline fuels will become very expensive and less readily available
after 10 years
D- The project has to be completed within 2 years

194- You are the project manager for a sewage treatment plant. The government
has mandated that you have to ensure that the sewage plant will not
adversely impact the neighborhood. From a project perspective, this is
a(an):

A- Assumption
B- Constraint
C- Best Practice
D- Deliverable

195- As a project manager, you realize that handling Project Stakeholder


expectations is an important priority. Which statement regarding project
stakeholders is not correct?

A- Negative stakeholders must be ignored if the project has to be brought to


successful completion.
B- Stakeholders have varying levels of responsibility and authority when
participating on a project and these can change over the project’s life
cycle
C- Some key stakeholders include Project Manager, Performing
organization, Project team members, Customer and Sponsor
D- Stakeholder expectations may be difficult to manage because
stakeholders often have conflicting objectives.

196- For a project to be successful, what is the primary requirement?

A- Customer Satisfaction
B- Exceeding Customer Requirements
C- Meeting the cost and schedule estimates
D- Satisfying the requirements of the project sponsor

197- You are managing the release of a new drug in the market. Your role is that
of a:
A- Functional Manager, because you have good understanding functional
knowledge of the pharmaceutical industry
B- Project Manager, because you are creating a unique product within
specific time schedules
C- Operations Manager, because you have to do several repetitive tasks
D- Program Manager, because you have to manage several sub-projects to
effectively do your job

198- All the following are examples of projects EXCEPT:

A- Developing a new product of service


B- Changing the password of one user used for logging into a bank web-site
C- Running a campaign for political office
D- Implementing a new business procedure or process

199- The major category (categories) into which organizational process assets
can be grouped is (are):
A- Organization’s processes and procedures for conducting work
B- Organizational corporate knowledge base for storing and retrieval of
information
C- Neither Choice A, nor Choice B
D- Both Choice A and Choice B
200- Your Director has appointed you as a Portfolio Manager in the company.
Your job will be:
A- Selection and support of projects or program investments
B- Managing group
Correction
1- Choice: C

Explanation: Differences in objectives are resolved in favor of the customer.


Here the project manager has discussed the issue with the customer, and the
customer has made his determination. It's time to move on.

2- Choice: C
Explanation: Because orders are numerous and of short duration, this situation
is a process, not a project.
3- Choice: C
Explanation: Did this question make you think? Notice how many of the
choices twist around the truth to make them incorrect. If you picked a choice
other than C, try to figure out why your choice was not correct. Choice A cannot
be best because project managers have less authority in a functional organization
than in a matrix organization. Choice B cannot be best because the amount of
time people work on projects depends on the needs of the organization, not how
the organization is structured. Choice D cannot be best because functional
organizations do not provide flexibility.

4- Choice: B
Explanation: This work has entered the manufacturing stage. Manufacturing is
generally considered a process, not a project, as it is not temporary. A project
charter will not be appropriate here.
5- Choice: A
6- Choice: D

Explanation: You need to protect your company's interests and limit sellers
from gaining information that can be used to their advantage in subsequent
negotiations. You might also wonder what other confidential information the
company may try to acquire if you were to work with them.
7- Choice: A
Explanation: Anything missed in the WBS should be added. However such
changes should be evaluated in integrated change control. The change could
then be added to a network diagram (choice C) and an estimate (choice D).
Change orders (choice A) start after the project management plan is approved,
not during planning.

8- Choice: A
9- Choice: B
Explanation: Notice that you need to know what each choice is in order to
determine the best answer. With Monte Carlo analysis, you can perform
"what if" drills.
10- Choice: B
Explanation: This question is asking you about the process of project
management. Think about Rita's Process Game in the book PMP® Prep. Choice
A, activity sequencing, has already been done in creating the network diagram.
Choice C, scope verification, occurs during control. Choice D is a made-up term.
11- Choice: B
Explanation: All of these choices could be said to be correct. Which is the
MOST correct? Activities on the critical path require more of the project
manager's attention, because delays in these activities will create a delay in the
entire project. Since delay has the largest potential to hurt the project, choice B
is the best answer.

12-Choice: C
Explanation: You do not necessarily need to change the schedule, unless, of
course, the delay is more than the activity's float.

13- Choice: B
Explanation: The problem must be evaluated first. We know the schedule
variance, but not the cost variance. Therefore, choice B is first, possibly
followed by choice C.
14- Choice: C
Explanation: Meeting project requirements is the most important attribute of
those presented.
15- Choice: B
Explanation: Reward and expert are the best sources of power. Reward is not
listed as a choice.
16- Choice: A
Explanation: Cost Budgeting involves applying costs to the individual work
packages or tasks along with the schedule to establish a cost baseline for
measuring project performance. The Cost Estimating process involves getting a
high level cost estimate for the overall project. Cost Control involves managing
the costs of the project. Cost Baseline is the output of Cost Budgeting.
17- Choice: B
Explanation: Fast tracking is a tool of schedule development and is used in
duration compression. Fast tracking is not a function of GERT
18- Choice: B
19- Choice: A
20- Choice: A
Explanation: The Lessons Learned is an analysis of how the project went. It
includes initiating to closing activities. It documents what worked on the project
and what didn't so that the lessons can be learned and the good methods repeated
and the bad eliminated. Administrative closure is the process in which Lessons
Learned occur. Procurement Audit and Project Closure are noise.
21- Choice : C
22- Choice: A
Explanation: A mandatory dependency is required, and internal to the
organization. An external dependency is a dependency that is out of control of
the organization. Crashing and Lag are noise.
23- Choice : D
Explanation: The Responsibility Assignment Matrix (RAM) shows who is to
perform certain work on the project. It could show who has signoff authority,
has primary responsibility, or is on the team in that area. The resource list or
organization chart shows who is on the project. The Network diagram shows the
order of the tasks. The other answer is noise.
24- Choice: A
25- Choice: B
26- Choice: D
27- Choice: A
28- Choice: C
29- Choice: A
30- Choice: B
Explanation: Negotiation is a key in acquiring staff for a project. It can include
salary, benefits, and job responsibilities. A Staffing Management Plan defines
the staffing rules for the project. The Project Team Directory shows who is on
the team. The organizational chart shows reporting structures on the project.
31- Choice : B
32- Choice: C
33- Choice: B
34- Choice: B
35- Choice: C
36- Choice: D
37- Choice: D
Explanation: Risk avoidance involves doing what can be done to eliminate the
risk. In this case, moving to a building that would meet the company's needs will
avoid the risk. Risk acceptance involves simply dealing with the risk if it
happens. Mitigation is done in an attempt to minimize the bad risk or maximize
the good. Transference is done to assign or transfer the risk to someone else.
38- Choice: B
39- Choice: C
40- Choice: A
Explanation: Force Majeure is an act of God such as flood or tornado. Deadline
implies that the negotiations must finish before a given time or the deal is off.
Withdrawal implies that you are beginning to lose interest. Lying is not telling
the truth.
41- Choice: D
42- Choice: C
Explanation: Once the Scope of a project is completed, the project is
completed, and the resources are released and reassigned. Consulting your
manager on your schedule would notify your manager that the vendor is
requesting your help, but you are no longer on the project. Asking for a schedule
to see what the timelines are for each installation and contacting the vendor to
discuss the financial cost for your help are not valid because you are not
officially assigned to the project.
43- Choice: D
44- Choice: B
45- Choice: C IMPORTANT
Explanation: Parametric is an estimating technique that uses parameters, such
as so much cost per unit ($/sq. ft). The analogous estimate is also considered a
top down estimate. It can be quickly created because it is based on expert
knowledge of an area from previous projects. A bottom up estimate is created by
the team and can take time to create because of the details. Gut feel is noise.
46- Choice: B
Explanation: A Discretionary Dependency is that which is at the determination
of the Project Manager. A Mandatory Dependency is required and internal to the
organization. Crashing and Lag are noise.
47- Choice: D
48- Choice: C
49- Choice: A
Explanation: The Variance at Completion is the difference between the Budget
at Completion (BAC) and the Estimate at Completion (EAC). To calculate this
value, subtract EAC ($3409.09) from BAC ($3000) for a difference of -$409.09
(VAC).
50- Choice: D
Explanation: Optimistic and Pessimistic are two of the three estimates used for
PERT. The other needed is most likely (or Realistic) which is missing; therefore,
you have only two estimates. CPM uses a one-time estimate per task. GERT
uses a feedback loop. PERT uses Optimistic, Pessimistic, and Most
Likely/Realistic estimates per activity
51- Choice: B
Explanation:
Choice B is the best answer, because it aims at trying to understand and resolve
the problem Choice A is the last option - to be preferred after all other
alternatives are exhausted, and you are convinced that your new company is
involved in malpractice Choice C just avoids the issue
Talking with the finance manager in your previous company is not
recommended because you may be compromising proprietary information
52- Choice: B
Explanation: Knowledge gained in one company is not proprietary information
and can be used in subsequent jobs. Choice A, Choice C and Choice D are
inappropriate because you may have to work in projects for the competitor
which will adversely impact products of the first company you worked for. This
is acceptable so as long as you do not unethically use any contacts or proprietary
information from the first company.
53- Choice: Choice: C
Explanation:
Choice C is the best answer - you are not sure whether the resource will get a
promotion or get transferred. So, after the promotion/transfer are confirmed, you
should ask him to do a proper transition
Choice B and Choice D assume the person will be getting a promotion and
transfer - since this is not certain as of now, if you go ahead with this assumption
and the promotion does not happen, it will cause problems from a human
resource management perspective.
Choice A is unethical.
54- Choice: A
Explanation: Reference: Project Management - Code of Professional Conduct
(PMI®).
55- Choice: A
Explanation: Evaluation Criteria are used to rate or score proposals. They may
be objective (e.g., "The proposed project manager must be a certified PMP") or
subjective (e.g. "The proposed project manager must have documented previous
experience with similar projects).
56- Choice: C
Explanation: You cannot be responsible for the integrity of your team-
members; but you should definitely try to influence your team-members to do all
project activities in ethical manner and with integrity.
All the remaining activities are mentioned in the PMP code of professional
conduct as responsibilities of a project manager.
57- Choice: C
Explanation: Without the scope statement, you do not have good understanding
of Project Justification, Product, Project Deliverables and Project Objectives.
Without completing Scope Statement, you do not have all the inputs for Scope
Definition and for creation of Work Breakdown Structure. So, the best option is
to Meet the Management and talk to them about the problems faced if there is no
Scope Statement. So, Choice C is the "BEST AVAILABLE ALTERNATIVE"
Choice A is an Extreme Step and is not recommended
Choice B will cause problems e.g. you will not be able to create a WBS without
a list of deliverables which is available in Scope Statement.
Choice D is an Extreme Measure and is not recommended
58- Choice: A
Explanation: Choice A is the best choice. There is no point in having the
meeting and wasting time if there is a high probability for the project to be
cancelled.
59- Choice: B
Explanation: The project manager may not be a technical expert to determine
accuracy of technical specifications.
60- Choice: A
Explanation: A project Manager’s responsibility is that upon a reasonable and
clear factual basis to report possible violations of the PMP ® Code of Professional
Conduct by individuals in the field of project management.
61- Choice: B
Explanation: PMI® suggests that one should refrain from offering or accepting
inappropriate gifts or other forms of personal compensation unless in conformity
with the laws or customs of the country where project management services are
offered.
62- Choice: B

Explanation: When people work in unfamiliar environments, culture shock can


occur. Training and researching information about the country you’ll be working
in can help counteract this.

63- Choice: B

Explanation: Honesty and truthful reporting are required of PMPs. In this


situation, you would inform the customer of everything you know regarding the
problem and work to find alternative solutions.

64- Choice A

Explanation: The best response is to decline the offer. This is a conflict of


interest, and accepting the offer puts your own integrity and the contract award
process in jeopardy. For more information,

65- Choice: D
Explanation: The Project Management Professional Code of Professional
Conduct is published by PMI, and all PMPs are expected to adhere to its
standards.

66- Choice: A
Explanation: A conflict of interest is any situation that compromises the
outcome of the project or ignores the impact to the project to benefit yourself or
others.

67- Choice: A

Explanation: You are not responsible for the personal integrity of others, but as
project manager you do have influence over others, such as your project team
members.

68- Choice: C

Explanation: Integrity means you’ll honestly report project outcomes and


status. Your personal gain should not be placed above the satisfaction of the
customer.

69- Choice: A

Explanation: Diversity training is used to help you manage project teams that
consist of people from other countries or cultures. Integrity is accomplished by
following an ethical code and applying project management practices.

70- Choice: D

Explanation: The best answer to this problem is to develop alternative solutions


to address the design error. Reducing technical requirements might be an
alternative solution, but it’s not one you’d implement without looking at all the
alternatives. Ignoring the error and going forward with production will result in
an unsatisfactory product for the customer.

71- Choice: A

Explanation: A luncheon date could be considered a conflict of interest prior to


awarding a contract to a vendor. Consider what a competitor of this vendor
would think if they spotted you having lunch together.

72- Choice: B

Explanation: The best response to this situation is to thank the vendor and
decline based on the fact that this could be considered personal gain on your
part. Answer D might seem correct, but remember, you’re not responsible for the
integrity of others. And it’s often common business practice for vendors to offer
gifts to potential customers.
73- Choice: D

Explanation: The best response in this case is to accept the gift because it
would cause great offense to the other party if you were to decline. Report the
gift and the circumstances as soon as possible to the appropriate parties at your
company.

74- Choice: D

Explanation: This is a conflict of interest situation, and you should report it as a


violation of the PMP Code of Professional Conduct.

75- Choice: A

Explanation: Documenting the requirements and meeting them is one of the


key things you can do to ensure customer satisfaction. The requirements
describe what the customer is looking for, and the final product is compared
against them to determine whether all of the requirements were met.

76- Choice: C

Explanation: Stakeholder requirements are needed to determine whether the


project is successful and are not a part of the professional code.

77- Choice: B

Explanation: The situation presented here requires you to put the interest of the
company and the confidentiality of the data above your own personal interests or
those of your stakeholders. D is not the most correct response because it says
you believe the information is public. This implies you haven’t verified whether
the data is private or public. Until you know, treat the data as confidential. In
this case, the information is confidential and should be shared only with those
who have a valid reason for using it.

78- Choice: C

Explanation: As project manager, it’s your responsibility to make sure the


people you will be sharing data with have the proper permissions to see the data;
this question indicated that you did that. In this case, D is not correct because it
implies that you did not verify ahead of time that the stakeholder had the proper
level of approvals to use the data.

79- Choice: A
Explanation: Applying professional knowledge involves staying abreast of
project management practices, industry trends, and new technology and honestly
reporting your experiences.

80- Choice: D

Explanation: Culture shock is the disoriented feeling that people might


experience when working in a foreign country.

81- Choice: D

Explanation: The most appropriate response is to deny the request. Software is


considered intellectual property and should not be used for personal gain or
given to others without prior consent from the organization. This question states
that the release of the beta software is handled through the marketing
department, so you should not give your friend a copy of the software outside of
this process.

82- Choice: A

Explanation: The most correct response is to first provide training to your team
members to teach them how to respect and work with others from different
cultures. Collocation might not be possible when you’re working with team
members from two different countries. Team-building exercises are a good idea
as well but are not your first course of action.

83- Choice: B

Explanation: Your first meeting with foreign partners should be spent getting to
know them on a personal basis. Many cultures like to spend time building
relationships first and then talking business.

Since you’ve been invited to dinner upon your arrival and the dinner includes
the spouses of your prospective partners, chances are they want to spend some
time getting to know you personally first. The discussion of the company’s rules,
standards, and operating policies should occur at the second or third meeting.

84- Choice: C
Explanation: The most appropriate response is to inform the potential partners
that an ingredient exists in the sauce that is not acceptable and decide to come
up with a solution to the problem. As a professional, you’re required to be
honest in your reporting. Not telling them, or stalling by promising an
investigation, is not an honest response.

85- Choice: A

Explanation: The most appropriate response is to decline to participate because


of a conflict of interest.

86- Choice: B

Explanation: This situation is clearly a conflict of interest and should be


avoided. Decline to provide your friend this information.

87- Choice: B
Explanation: This is a bribe, and should not be paid because it is unethical by
PMI® standards.
88- Choice: B
Explanation: Project Management - Code of Professional Conduct (PMI®)
89- Choice: B
Explanation: A project manager has the Responsibility to refrain from offering
or accepting inappropriate payments, gifts, or other forms of compensation for
personal gain, unless in conformity with applicable laws or customs of the
country where the project management services are being provided.
Reference: Project Management - Code of Professional Conduct (PMI®).
In some cultures where providing gifts is a custom, rejecting or returning the
gifts may be considered as inappropriate behavior - appreciation of cultural
differences should always be paramount when dealing with people from
different cultures).
90- Choice: C
91- Choice: A
Explanation: Treating the team members as professionals with respect increases
the advancement of the project management profession. Removing the team
member from the project may not be possible because of limited resources.
Avoiding the team member as much as possible will not resolve the problem.
Holding a team meeting to vote if the team member should be removed only
increases the conflict.
92- Choice: D
Explanation: Professional responsibility dictates that a PMP is not to be put
into a position where there may be a conflict of interest. All other answers
describe actions that conflict with the company's policies on accepting gifts.
93- Choice: D
Explanation: The Project Manager does not create a charter. This is the job of
the Sponsor. The other answers are professional responsibilities of a PMP®.
94- Choice: D

95- Choice: C
Explanation: Appearance of impropriety is the correct answer. To others,
awarding your father-in-law the job may appear as an impropriety. Conflict in
solicitation is invalid because no other vendor was requested to bid. The fact that
he is an expert does not address the appearance of impropriety. Sole sourcing is
noise because there are other vendors that can also do the job.
96- Choice: D
Explanation: Professional responsibility requires that you report status of
projects honestly and truthfully and provide solutions to correct the problems.
Reporting that the project is over budget and reporting that the project is over
budget, but will finish on budget does not provide a solution to the problem.
Reporting that the project is on budget with no major problems violates
Professional Responsibility.
97- Choice: B
Explanation: A company's policies and procedures define how it does business
with local and global businesses. The PMI Code of Conduct gives you a general
overview. Historical information may not contain any information about doing
offshore development. The local laws of the offshore company may not playa
part in the business.
98- Choice: A
Explanation: The PMI Code of Conduct requires that Project Managers
cooperate with PMI during investigations.
99- Choice: B
Explanation: Software created by someone else should be purchased and the
license terms and conditions followed. That often includes defining how copies,
demo copies, and file sharing systems are to be used with the software.
100- Choice: A

101- Choice: A
Explanation: A contract is a legal relationship subject to remedy in the courts.
102- Choice: B
Explanation: WBS Dictionary: For each WBS component, the WBS dictionary
includes a code of account identifier, a statement of work, responsible
organization and a list of schedule milestones.
103- Choice: A
Explanation: A control chart’s purpose is to determine whether or not a process
is stable or has predictable performance. Control charts may serve as a data
gathering tool to show when a process is subject to special cause variation,
which creates an out-of-control condition.
104- Choice: D
Explanation: Decision tree analysis is usually structured using a decision tree
diagram that describes a situation under consideration, and the implications of
each of the available choices and possible scenarios. It incorporates the cost of
each available choice, the probabilities of each possible scenario, and the
rewards of each alternative logical path. Solving the decision tree provides the
EMV (or other measure of interest to the organization) for each alternative,
when all the rewards and subsequent decisions are quantified.
A Decision Tree is a diagram that describes a decision under consideration and
the implications of choosing one or another of the available alternatives. It
incorporates probabilities of risks and the costs or rewards of each logical path
of events and future decisions. Solving the decision tree indicates which
decision yields the greatest expected value to the decision-maker when all the
uncertain implications, costs, rewards and subsequent decisions are quantified.
105- Choice: A

106- Choice: B
Explanation: Douglas McGregor advocated that most workers can be
categorized according to two theories:
Theory X: This assumes that the workers are inherently lazy and require
supervision
Theory Y: The average worker finds that physical and mental effort on the job
satisfying, and likes his work.
107- Choice: B
Explanation: Project files: Documentation resulting from the project’s
activities; for example, project management plan, scope, cost and quality
baselines, project calendars, risk registers, planned risk response actions and risk
impact.
108- Choice: A
Explanation: Parametric estimating is a technique that uses statistical
relationship between historical data and other variables - all the other options are
valid ways to Determine Unit cost rates
109- Choice: B
Explanation: Noise: Anything that interferes with the transmission and
understanding of the message (e.g. distance).
110- Choice: C
Explanation: Early termination of a contract is a special case of contract closure
111- Choice: C
Explanation: Scope control assures that all required changes and recommended
corrective actions are processed through the project integrated Change Control
Process.
112- Choice: A
Explanation: Testing the full population will not provide inaccurate data - the
data would be very accurate if the whole population is tested
113- Choice: D
Explanation: The risk management plan includes the following: - Methodology
- Roles and Responsibilities - Budgeting - Timing - Risk categories
114- Choice: D
Explanation: A lag directs a delay in the successor activity. For example, to
account for a ten-day curing period for concrete, a ten-day lag on a finish-to-
start relationship could be used, which means that the successor activity cannot
start until 10 days after the predecessor is completed.
115- Choice: A
Explanation: A control chart’s purpose is to determine whether or not a process
is stable or has predictable performance. Control charts may serve as a data
gathering tool to show when a process is subject to special cause variation,
which creates an out-of-control condition.
116- Choice: D
Explanation: Decision tree analysis is usually structured using a decision tree
diagram that describes a situation under consideration, and the implications of
each of the available choices and possible scenarios. It incorporates the cost of
each available choice, the probabilities of each possible scenario, and the
rewards of each alternative logical path. Solving the decision tree provides the
EMV (or other measure of interest to the organization) for each alternative,
when all the rewards and subsequent decisions are quantified.
A Decision Tree is a diagram that describes a decision under consideration and
the implications of choosing one or another of the available alternatives. It
incorporates probabilities of risks and the costs or rewards of each logical path
of events and future decisions. Solving the decision tree indicates which
decision yields the greatest expected value to the decision-maker when all the
uncertain implications, costs, rewards and subsequent decisions are quantified.
117- Choice: A
118- Choice: B
Explanation: Activity attributes can also include the person responsible for
executing the work, geographic area or place where the work has to be
performed, and the schedule type activity such as level of effort, discrete effort
and apportioned effort. These attributes are used for project schedule
development and for selecting, ordering, and sorting the planned schedule
activities in various ways within reports.
119- Choice: B
Explanation: Douglas McGregor advocated that most workers can be
categorized according to two theories:
Theory X: This assumes that the workers are inherently lazy and require
supervision
Theory Y: The average worker finds that physical and mental effort on the job
satisfying, and likes his work.
120- Choice: B
Explanation: Noise: Anything that interferes with the transmission and
understanding of the message (e.g. distance).
121- Choice: C
Explanation: Early termination of a contract is a special case of close project or
phase
122- Choice: C
Explanation: Scope control assures that all required changes are processed
through the project integrated Change Control Process.
123- Choice: A
Explanation: Testing the full population will not provide inaccurate data - the
data would be very accurate if the whole population is tested.
124- Choice: D
Explanation: The risk management plan includes the following: - Methodology
- Roles and Responsibilities - Budgeting - Timing - Risk categories
125- Choice: D
Explanation: A lag directs a delay in the successor activity. For example, to
account for a ten-day curing period for concrete, a ten-day lag on a finish-to-
start relationship could be used, which means that the successor activity cannot
start until 10 days after the predecessor is completed.
126- Choice: A
127- Choice: A
Explanation: The earned value measures the performance of the project as it
moves from project initiation through project closure.
128- Choice: A
Explanation: Communicating has many dimensions:
Formal (reports, briefings) and informal (memos, ad hoc conversations)
129- Choice: D
Explanation: Evaluation criteria are developed and used to rate or score
proposals
130- Choice: A
Explanation: If the project is terminated early, the scope verification process
should establish and document the level and extent of completion.
131- Choice: A
Explanation: Perform Quality Assurance (QA) is the application of planned,
systematic quality activities to ensure that the project will employ all processes
needed to meet requirements.
132- Choice: C
Explanation: Influence diagrams: These are graphical representations of
situations showing causal influences, time ordering of events, and other
relationships among variables and outcomes. Choice A and D are to the same,
used for identifying causes of risks. Choice B show various elements of a system
interrelate and the mechanism of causation.
133- Correct Choice: A
Explanation: The organizational breakdown structure looks similar to the work
breakdown structure but instead of being arranged according to the breakdown
of project deliverables, it is arranged according to an organization’s existing
departments, units or teams. The project activities or work packages are listed
under each existing department. This way, an operational department such as
information technology or purchasing can see all of its project responsibilities
by looking at its portion of the OBS.
134- Choice: C
Explanation: The terms "Facilitating Processes" and "Core Processes" are no
longer used. These terms have been eliminated to ensure that all project
management processes and project management process groups have the same
level of importance.
135- Choice: D
Explanation: Resolved issues: Examples include -
Negotiations with functional managers in the organization competing for scarce
human resources end in a mutually satisfactory solution before causing project
delays.
136- Choice: D
Explanation: Independent estimates: .... Significant differences from these cost
estimates can be an indication that the contract statement of work was not
adequate, that the prospective seller either misunderstood or failed to respond
fully to the contract statement of work, or that the marketplace changed.
137- Choice: D
Explanation: A scope change control system defines the procedures by which
project scope and product scope can be changed. It includes the paperwork,
tracking systems and approval levels necessary for authorizing the change.
138- Choice: B
Explanation: Quality Planning involves identifying which quality standards are
relevant to the project and determining how to satisfy them.
139- Choice: A

140- Correct Choice: B


141- Choice: C
Explanation: Organizational process assets is an input to the Cost Estimating
process (not a tool)
142- Choice: A
Explanation: Many change requests are the result of a value adding change
(e.g. an environmental remediation project is able to reduce the costs by taking
advantage of technology that was not available when the scope was originally
defined).
143- Choice: A
Explanation: Work performance information including technical performance
measures, project deliverables completion status, and the implementation of
required corrective actions are important inputs to QC. Information from the
project management plan about the planned or expected results should be
available along with information about the actual results and implemented
change requests.
144- Choice: D
Explanation: Choice D is the BEST available option. Choice A and Choice B
are not the best answer, because adding this requirement will impact your
project deliverables and this requirement was not in the initial scope of work.
Choice C assumes that you know more about the business need for the
requirement than the customer, which may not be true
145- Choice: A
146- Choice: D
147- Choice: B
148- Choice: A
149- Choice: D
Explanation: Quality costs are the total costs incurred by investment in
preventing nonconformance to requirements, appraising the product or service
for conformance to requirements, and failing to meet requirements (rework),
work overtime is not recommend as it increase risk and decrease the motivation.
150- Choice: A
151- Choice: B
Explanation: Since SPI is 0.8 means the project is behind schedule.
Choice B is the only option that tries to solve the problem.
Choice A is unethical and does not solve the issue.
Choice C again does not solve the problem - accepting the change in schedule
timelines and informing management that the project is delayed should be the
last option if there is no way to bring the project on track
Choice D is going to put the team-members under lot of stress, but we are not
going to the root cause of the problem and try to figure out how to get the
project on schedule
For Professional Responsibility questions, please note that the Project Manager
should always try to solve the problem
152- Choice: B
Explanation: A Responsibility Assignment Matrix is used to illustrate the
connections between work that needs to be done and project team members. The
matrix shown in Figure 9-5 is a type of RAM called a RACI chart because the
names of the roles being documented are Responsible, Accountable, Consult and
Inform.
153- Choice: B
154- Choice: C
Explanation: Requested Changes: Requests for a change can be direct or
indirect, externally or internally initiated, and can be optional or
legally/contractually mandated.
155- Choice: C
Explanation: A lessons learned session focuses on identifying project successes
and project failures.
Lessons Learned include both positive and negative aspects of the project - it
important to document negative aspects so that those could be avoided by other
projects in the future.
156- Choice: C
Explanation: Just in time Manufacturing is a process that continuously stresses
waste reduction by optimizing the processes and procedures necessary to
maintain a manufacturing operation. Part of this process is JIT purchasing or
inventory where the materials needed appear just in time for use, thus
eliminating costs associated with material handling, storage, paperwork, and
even inspection.
157- Choice: D
Explanation: Participants in the risk identification activities can include the
following, where appropriate: project manager, project team members, risk
management team (if identified), subject matter experts from outside the project
team, customers, end users, other project managers, stakeholders, and risk
management experts. While these personnel are often key participants for risk
identification, all project personnel should be encouraged to identify risks.
Therefore all parties in choice A, B and C should be included, and choice D
includes all of them.
158- Choice: A
Explanation: Revisions are changes to the schedule’s start and finish dates in
the approved schedule baseline. These changes are generally incorporated in
response to approved change requests related to project scope changes or
changes to estimates. Successfully completed several projects over the past 20
years. Lessons learned from past human resource planning exercises is available
to you as organizational process assets - and you would like to use these to help
plan your current project
159- Choice: B
Explanation: Organizational Process Assets:
Templates that can be helpful in Human Resource Planning include... a standard
conflict management approach.
Checklists that can be helpful in human resource planning include common
project roles and responsibilities, typical competencies; training programs to
consider, team ground rules, safety considerations, compliance issues, and
reward ideas.
160- Choice: B
161- Choice: B
162- Choice: D
163- Choice: D
Explanation: Time and Material (T&M) contracts: These types of contracts
resemble cost-reimbursable type arrangements in that they are open ended. The
full value of the agreement and the exact quantity of items to be delivered are
not defined by the buyer at the time of contract award. Thus, T&M contracts can
grow in value as if they were cost-reimbursable type arrangements. Conversely,
T&M arrangements can also resemble fixed-price arrangements. For example,
unit rates can be pre-set by the buyer and seller when both parties agree on the
rates for a specific resource category.
164- Choice: D
Explanation: Enterprise Environmental factors include items such as
organization’s culture, infrastructure, tools, human resources, personnel policies,
and marketplace conditions that could affect how project scope is managed.
165- Choice: B
Explanation: Benchmarking involves comparing actual or planned project
practices to those of other projects to generate ideas for improvement and to
provide a basis by which to measure performance. These other project projects
can be within the performing organization or outside it, and can be within the
same or in another application area.
166- Choice: B
Explanation The Delphi technique helps reduce bias in data and keeps any one
person from having undue influence on the outcome.
Choice A is an advantage of "Root cause identification" technique
Choice B is an advantage of "SWOT analysis"
Choice D is not valid - in the risk identification phase (where Delphi technique
is used), we do not get qualitative assessment of risk; that will happen in the
subsequent process
167- Choice: C
Explanation: Only desirable behavior should be rewarded. For example,
willingness to work overtime to meet an aggressive schedule objective should be
rewarded or recognized; needing to work overtime as the result of poor planning
should not be rewarded. Win-lose (zero sum) rewards that only a limited number
of project team members can achieve, such as team member of the month, can
hurt team cohesiveness.
168- Choice: C
Explanation: Budget updates are changes to an approved cost baseline. These
values are generally revised only in response to approved changes in project
scope.
169- Choice: D
Explanation: For contracts (which are legal documents), the preferred mode of
communication is always "Formal Written"
170- Choice: D

Explanation: Finish-to-start (FS) is the most commonly used logical


relationship in PDM and most project management software packages.

171- Choice: A

172- Choice: A

Explanation: RACI stands for responsible, accountable, consult, and inform.

173- Choice: B

Explanation: Plan Procurement can directly influence the project schedule, and
the project schedule can directly influence this process.

174- Choice: B

Explanation: This is a cost-reimbursable contract that includes a fee as a


percentage of allowable costs. This type of contract is known as a cost plus fee
(CPF) or a cost plus percentage of cost (CPPC) contract. A CPIF is a cost plus
incentive fee contract that reimburses allowable costs and adds an incentive for
exceeding the performance criteria laid out in the contract.

175- Choice: A

Explanation: This question is describing the Activity Definition process. The


purpose of this project is to decompose the work package elements of the WBS
into activities. The WBS is the primary input of this process

176- Choice: C

Explanation: The tools and techniques for Estimate Activity Duration are
expert judgment, analogous estimating, parametric estimating, three-point
estimating, and Reserve analysis.

177- Choice: A

Explanation: Analogous—or top-down—estimating techniques are a form of


expert judgment. Since this project is similar to another recent project, you can
use the cost estimates from the previous project to help you quickly determine
estimates for the current project.

178- Choice: C

Explanation: Reserve analysis takes schedule risk into consideration and adds a
percentage of time or additional work periods to the estimate to prevent schedule
delays.

179- Choice: C

Explanation: Parametric estimating multiplies a known element—such as the


quantity of materials needed—by the time it takes to install or complete one unit
of materials. The result is a total estimate for the activity. In this case, 10 servers
multiplied by 16 hours per server gives you a 160-hour total duration estimate.

180- Choice: B

Explanation: Bottom-up techniques are the most time-consuming and the most
accurate estimates you can use. With bottom-up estimating, each work item is
estimated and rolled up to a project total.

181- Choice: A
Explanation: The project schedule determines the start and ending dates of
activities, determines float times, generally shows resource assignments, and
details the activity sequences and durations.

182- Choice: C

Explanation: The CPM calculates a single early and late start date and a single
early and late finish date for each activity. Once these dates are known, float
time is calculated for each activity to determine the critical path. The other
answers contain elements of PERT calculations.

183- Choice: D

Explanation: You calculate the critical path by adding together the durations of
all the tasks with zero float. The critical path can be compressed using crashing
techniques.

184- Choice: C

Explanation: The calculation for PERT is the sum of optimistic time plus
pessimistic time plus four times the most likely time divided by 6. The
calculation for this example is as follows: (48 + 72 + (4 × 60)) ÷ 6 = 60.

185- Choice: D

Explanation: You calculate the standard deviation by subtracting the optimistic


time from the pessimistic time and dividing the result by 6. The calculation for
this example is as follows: (72 – 48) ÷ 6 = 4.

186- Choice: D

Explanation: There is a 95 percent probability that the work will finish within
plus or minus two standard deviations. The expected value is 500, and the
standard deviation times 2 is 24, so the activity will take from 476 to 524 days.

187- Choice: B

Explanation: A 68 percent probability is calculated using plus or minus one


standard deviation, a 95 percent probability uses plus or minus two standard
deviations, and a 99 percent probability uses plus or minus three standard
deviations.
188- Choice: A

Explanation: Crashing the schedule includes tasks such as adding resources to


the critical path tasks or limiting project requirements.

189- Choice: C

Explanation: Resource leveling attempts to smooth out resource assignments


by splitting tasks, assigning under all located team members to more tasks, or
delaying the start of tasks to match team members availability.

190- Choice: A

Explanation: Project management software is a useful tool for the project


manager, and it automates project scheduling, allowing for what-if analysis and
easy changes. But if you focus too much on the tool and ignore the project, the
tool becomes a hindrance.

191- Choice: A
Explanation: Weak matrix organizations maintain many of the features of a
functional organization and the project manager role is more that of a
coordinator or expediter than that of a manager.
192- Choice: D
193- Choice: C
Explanation: Constraint is an applicable restriction that will limit the team’s
options.... Assumptions are factors that, for planning purposes are considered to
be true, real or certain.
Please note that Choice C is the only assumption, all the other answers are
constraints for the project.
194- Choice: B
Explanation: Constraints are factors that will limit the project management
team’s options. An example is a requirement that the project be socially,
economically and environmentally sustainable. This will also have an effect on
the project scope, staffing and schedule.
195- Choice: A
Explanation: Positive stakeholders are those who would normally benefit from
a successful outcome from the project, while negative stakeholders are those
who see negative outcomes from the project’s success... Negative stakeholders
are often overlooked by the project team at the risk of failing to bring the
projects to a successful end.
Negative stakeholders and their impact on the project should always be taken
into consideration.
196-Choice: A
Explanation: Customer Satisfaction is the primary criterion for measuring the
project success. Gold plating i.e. exceeding customer expectations, cost or
schedule estimates are not the most important parameters for successful
completion of the project
197- Choice: B
Explanation: A project creates unique deliverables, which are products,
services or results. Projects can create. A capability to perform a service, such as
business functions supporting production or distribution
198- Choice: B
Explanation: Operations and projects differ primarily in that operations are
ongoing and repetitive while projects are temporary and unique. Changing the
password of a user for logging into a web-site is an operation because:
a) It is not a Unique Activity
b) It does not have a specific start and end date i.e. passwords will need to be
changed whenever there is a request from any customer
All the remaining examples are projects -
199- Choice: D
Explanation: Organizational process assets could be grouped into two
categories:
- Organization’s processes and procedures for conducting work
- Organizational corporate knowledge base for storing and retrieving
information
200- Choice: A
Explanation: A portfolio is a collection of projects or programs and other work
that are grouped together to facilitate effective management of that work to meet
strategic business objectives.
Project Portfolio Management refers to the selection and support of projects or
program investments. The organization’s strategic plan and available resources
guide these investments in projects and programs

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