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A Role For Intermediaries

to help youth tutor, mentor programs grow in more places

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net
Disparity – the greatest challenge we face
is gap between rich and poor.
“We have the best institutions of higher education in the world, yet many are surrounded
by slums.” President Jimmy Carter, June 3, 2008
Those who need help
Those who can help Make the
• tutor/mentor programs
• colleges Connection! • health organizations
• business • children
• professions • families
• hospitals Form Volunteer
• schools
• civic, fraternal and social Teams that take
• after school programs
• religious intermediary role.
Traditional consultants
and intermediaries and
volunteers from business
schools, local companies,
churches, etc. can take
this intermediary role to
connect organizations
working with youth in high
poverty areas with talent, Located in high – poverty
Living in non – poverty areas areas of a city or suburb, or
ideas and operating
of a city or suburb, or connected via the Internet.
dollars.
connected via the Internet.

Read more in this and


other Tutor/Mentor
Connection essays.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 2
Civic Engagement & Philanthropy – the next decade
In a white paper titled An Evolving
Relationship: Executive Branch Approaches to
Civic Engagement, presented by PACE,
Philanthropy for Active Civic Engagement, the
author provides a history of Civic Engagement
from 1989 to 2010, with questions that must be
answered for the future.

Download the report at


http://www.pacefunders.org/publications/E
volvingRelationship.pdf

It describes “a varied civic engagement


ecosystem that includes multiple actors”
working in complementary ways, but not in lock
step. “It is not centrally controlled, but there is
a common purpose, bringing together both the
participation and the collaboration aspects of
the Obama administration.

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 3
In the following pages we suggest that for this
ecosystem to be focused on solving problems that will
take many years to solve, leaders will need to think of
new ways to engage employee volunteers and
corporate resources.

They will need to learn to use maps to point


volunteers, donors and NPO resources to all of the
places in the country where the same problem
persists. They will need to use graphics, like
blueprints, to sequence actions from beginning to end,
so good intentions don’t take place randomly and have
little benefit because they take place at the wrong
time, or the wrong place.

They will need to think of virtual volunteer roles,


helping build infrastructure and mobilize resources, not
just serving as on-line tutors and mentors.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 4
Each of these roles needs to be filled
4) Even more teams will need to innovate
1) Teams of people will need to
ways to keep public and private sector
aggregate information that is
attention, and resources flowing for many
constantly being updated,
years, in many places, to many
representing the thinking of
organizations working toward solving the
people involved in problem
same problem. Eg…a building does not get
solving, from all over the world.
built if all of the workers are not doing the
right job at the right time, and are not being
2) Individuals and teams will need to paid.
take on marketing, advertising and
network-building roles, making sure the 5) Additional teams will need to be
information available is seen, and learning what happens each year, to
used, by more people. recognize and share effective practices,
so they can be used by thousands of local
leaders in a process of constantly
3) Additional teams of people will improving the work of their own
need to act as facilitators, to help organizations and networks.
people understand this vast amount
of information, so they use it to 6) Elected leaders, media, celebrities,
support decisions and actions in CEOs and faith leaders need to learn
many places at the same time. to champion this process, to keep it
growing in many places, for many
years.

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 6
What we're describing is....

Read more about this at - http://tinyurl.com/TMI-VirtualCorpOffice Pg 7


Let's think about this differently. How are You
Maximizing Value from Civic Engagement
If someone gets involved Will they still be doing service
with volunteerism and service as they move through this
during these years… stage of their job/career?
•Entry * low mgt * high mgt *Exec * retiree
* K-6 * 7-8 * 9-12 *College

20s 30s 40s 50s 60+

If 20 million do service Social Sector Do we have 20 million leaders,


between age 16 and 25… Orgs volunteers, donors and voters
(Tutor/Mentor in later years?
Programs)

How do we make this happen? What would


be the impact on the social sector?

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 8
Corporate Teams Priority Issues Backward mapping
Learning & Planning Education • Vision/problem definition
Groups Environment • What do we know about
within every company and/or Seniors, etc. issue
industry in every metro of a company or industry • What are others doing to
area
solve problem
• How/where can our
In this presentation, the GOAL is not to employees get involved
recruit tutors/mentors, but to develop • How to encourage and grow
employee involvement
talent of current and future employees • How to learn from employee
through involvement in building and involvement
• How to grow our impact
sustaining the infrastructure needed to based on what we learn
make great volunteer-based
tutoring/mentoring organizations available
in more places.

Could volunteers from Accenture, Deloitte, Boston Consulting, etc. take on this
work on a pro bono basis? Could it turn into a revenue stream?

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 9
If this is the goal....
Do you have a
Strategy?

Are you concerned with


workforce development
issues? Or with Poverty,
Social Justice, Education, or
preserving the quality of life
and democracy we enjoy in
this country?

How are you using your


leadership, and your
resources to address these
issues?

How to we get the most


productivity from
volunteering and civic
engagement? The following
pages are some ideas we
hope you’ll embrace.

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 10
If the goal is to help kids living in high
poverty neighborhoods be starting
jobs/careers by their mid-twenties….

School-Time Programs
High Career
Pre-K K - 5th 5th - 6th 6th - 8th
School Track

3-5 PM Non-School Programs After 5 PM and Weekend Programs

Tangela joined CC in 1993,


after being part of the
MW/Cabrini Green Tutoring --- 16 years later.
Program when in elementary
school.
We are still
How do we help tutor/mentor programs connect connected, via the
Internet, 16 years
with youth when they are young, and stay later.
connected to those kids from when we first meet
them, to when they need our help as adults?….

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 11
Understand this process. Open this cMap at http://tinyurl.com/TMI-Planning Pg 12
Define and Map a Supply Chain Model that meets
Goal: infrastructure needs of non profits helping inner city kids
move to jobs and careers

Multiple
Industries
Corporate Teams
Supply & Talents
Consulting firm volunteers
Chain Working in Chicago and other
Model. cities, with tutor/mentor, and Multiple
other social benefit sectors Locations
And causes

Over the past 30 years most corporations have cut back


on the research and planning teams needed to support
effective social sector engagement, as a human capital
development process.
Serving every high
poverty area in Chicago
And other cities and states.
Volunteers from consulting firms could act as
intermediaries to help other companies better
understand potential roles.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 13
Consultants
Can Help Fill
This Role.

Learn more of this strategy - http://tinyurl.com/TMI-Problem-solving Pg 14


If we can influence flow of talent and resources we can
improve quality and outcomes.

Instead of wasting scarce non profit time, talent and dollars competing for resources, create
actions that support the growth of all tutor/mentor programs, using same strategies that retail
chains use to support thousands of stores in different places.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 15
Helping non profits grow from good to great
The goal of the previous slides was to show the infrastructure needed to support non
profits doing similar work in multiple locations. These diagrams illustrate the process of
growing from good to great.
The spark that propels the
“ENGINE” effect

The “FLYWHEEL” effect

Vol
$$

Flow of water turns wheel as it


catches each tong. The faster As the spark ignites gas and
the water flows, the faster the forces the pistons up and down,
wheel turns. these turn the cylinder that
keeps the wheel turning.

Volunteers and donors can


Nonprofit provide the spark non profits
need if there is an on-going
Growth supply provided by businesses,
churches, colleges, and
national service.

Consistent flow of volunteers


and operating dollars keeps a
non profit growing from good to
great.
Pg 16
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net
Leaders needed at every level, in every sector
Sector Facilitators
2 3 1. seniors a) RSVP, Senior Corps
2. faith groups b) Faith Leaders
1 3. business, c) Company, Trade Group,
c
4 hospitals CEOs
b
4. youth d) Service Learning, clubs,
6 5 5. civic, fraternal MySpace
and social e) Members
a 6. college f) Campus Compact, etc.
d

f
e Leaders …
• Public leaders
• Celebrities
• Specific non profit
organizations
• Local and national groups

The goal is to recruit people and organizations, in business, religion, media, entertainment,
etc., who deliver messages targeted specifically within their area of influence, with all
messages pointing to maps showing where services are needed, and to databases which
volunteers and donors can shop to choose where they want to get involved.
Pg 17
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net
When people connect people they know to a tutor/mentor program, they
become part of a network of purpose. They become part of the solution.

YOU

Pg 18
This is a year-round cycle of actions. It repeats every year.

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 19
Planning cycle. Repeat this every year.

Jan Feb/Mar May Aug/Sep Nov/Dec

National End-of-Year Back to School Pre Holiday Learning


Leadership
Mentoring Networking, •Program And Networking
Development
Month •Draw more Locator •Expand network
•Recruitment to
• National attention to tutoring database •Recognition
replace dropouts
media focus on And mentoring updated •Training
•Convert volunteer
mentoring; • Expand network of •Draw programs •PR for programs
to leaders
• Opportunity to Programs, donors, And stakeholders •Xmas $$ Raising
•Focus Forward
draw resources Partners together •Networking
to start of fall ‘10
to local •Update database •Focus on vol. •Recruit talent and
•Update Database of
programs and • Focus on process recruitment, manpower from
programs
T/MC •New Program improvement Orientation from business
& Training & universities
Planning
Twitter Facebook LinkedIN Google+ E-conference

During each event cycle, on-line forums using social media channels should be drawing more
people together to focus on same issues that are being discussed in face to face events.
Forums can be hosted from many different places around the world. Read our eConference
goals: http://www.tutormentorexchange.net/conferences-and-online-forums/88-e-learning-goals

National Mentoring Intergenerational Make a Difference


Month (Jan); Take kids Engineers Week; Volunteer Week Day; Lights on After
Week (Sept)
to work day, etc. Black History Month (april) School

While T/MC, T/MI and partners organize their own events and attempt to create public
involvement, others are also hosting events that focus on poverty, workforce development, etc.
We need to learn to leverage these as part of strategy of building greater awareness of our own
message, but without increasing our costs to deliver the message to more people.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 20
Every industry
should encourage
involvement of
volunteer talent
because it
expands the skills
and network of the
volunteer, and
benefits the
business.
Involvement in a
tutor/mentor
strategy is a
workforce
development
strategy.

Read more about this idea at


http://tutormentor.blogspot.com/2017/08/volunteer-involvement-
in-tutormentor.html
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 21
Volunteer Mobilization - Creating Intermediary Networks of Support
This chart illustrates a role volunteers can take to help other volunteers become more meaningfully engaged.

Volunteers

Leaders build
Obama Mobilizers Women
On Call
awareness of service
Help vol. opportunities.
find role
and
Facilitators Weak Link:
Staff at NPOs not
succeed in cause role
equally good at
recruiting and
NPO. What Cause? supporting
What role? volunteer
What place? involvement.

As volunteers in
consulting, training,
management use talent
Specific org. As volunteers find success
and take leadership roles
they can help other
they take more ownership
volunteers find more ways Involvement, Success, and do more to help
to get involved and stay Ownership, Career expand NPO capacity and
involved.
effectiveness.

Networker

Similar Similar
volunteers in More Volunteers volunteers in
other Causes Involved as leaders other NPOS
and Capacity Builders
Pg 22
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net
YOU can help inner city youth
have brighter futures. Help Skills to help
build the leadership network T/MC
supporting the Tutor/Mentor
Connection
Someone
Organization
You Know
Or Group That
Can help T/MC

YOU
Skills &
Networks help
Tutor/ t/m programs
grow in entire
Mentor
region
Connection/
Institute, LLC

Every one can be a teacher, and intermediary,


who helps other people find, understand and
use this information. Will you take that role?
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 23
Result of strategic network building. If you tell the story to people you know,
some will forward the story with their own endorsement, to people they know.

The first person in your network may


have limited resources. However,
the people in their network may be
potential supporters

Executive
(name)
Neighbor Faith Leader
(name) (name)

Benefactor
(name)

Donor Volunteer
(name)
(name)

What would our network look like


after one, three, 10 years if we have Other Vol.
many people reaching out to people (name)

they know on a consistent basis?


Super Hero
(Exec, Benefactor, writer, etc.)

Pg 24
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net
Reverse the funding stream.. Change the outcomes.

INCREASE
DONOR DONOR BASE

$
BASE
$$
More people
committed to
ALL NPOs
cause
compete for
same pool of
dollars
INTERMEDIARY
GROUPS, LIKE
T/MC – T/MI
We try to connect donors
with tutor/mentor programs.
Affinity groups,
within industry,
faith group, etc.
could have greater
Read more about this impact.

idea at
http://tutormentor.blogspot.com/2009/10/reverse-funding-stream.html

If we teach our volunteers to build affinity groups in their


company, church, college, these groups take lead in recruiting
volunteers and donors for ALL tutor/mentor programs.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 25
Civic Engagement & Philanthropy – the next decade

Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net Pg 26
Learn more, ask questions
If you have ideas to share, these are web sites where you
can learn more and get connected:
http://www.tutormentorexchange.net
http://www.tutormentorconnection.org

http://tutormentor.blogspot.com

Http://mappingforjustice.blogspot.com

Twitter: @tutormentorteam

Email tutormentor2@earthlink.net to discuss ideas for collaboration and capacity building


among programs, or between cities.
Tutor/Mentor Institute, LLC, Tutor/Mentor Connection, Merchandise Mart PO Box 3303, Chicago, Il. 60654 tutormentor2@earthlink.net