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LP 001 Logistics and Supply Chain Management

Course Description

This course is aimed at both


suppliers and buyers who
need an overview of the key
drivers involved when viewing
supply chains from a
logistics/demand point of
view. The purpose of this
seminar is to explain and
appreciate what logistics and
supply chain management
are fundamentally about so
that delegates are able to
apply key techniques in
controlling time and the
movement of goods and materials to customers and users.

Emphasis is made of finding the right cost and service balance. It provides
practical skills to take back to the workplace to enable delegates to change
current methods and activities and work better with all supply chain players and
the 8 Rules for Effective Supply Chain Management will be used and applied in
practical ways.

Course Objective

Upon successful completion of this course participants will be able to:

• Supply, Buying, Purchase, Logistics, Materials and Supply Chain


Professionals
• Those who need to develop their limited understanding about Logistics and
Supply Chain Management
• Those who are looking for business gains and benefits from managing their
supply chains more effectively
• Apply the 8 Rules for Effective Supply Chain Management

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
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Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

1. Projects, Contracts, Purchasing, Contract administration


2. Operations, Maintenance, Quality & Engineering
3. Other company activities that expose them or their staff’s to negotiations
with contractors and suppliers and who want to improve their competency in
this critical area of performance.

Course Outline

Understanding What Logistics and the Supply Chain Are About

• Definitions of logistics and Supply Chain management


• The interrelations and connections of Buying, Making, Moving, and Selling
activities
• History and the development
• Understanding the Supply Chain dynamics

Models for Supply Chain Management

• Supply Chain Operations Reference Models (SCOR)


• The Theory of Constraints (TOC)

Key Aspects and Rules of Supply Chain Management

• The cost/service balance


• Customer service principles
• Lead times throughout the supply chain
• Adding value
• Production options/changes
• Trade off opportunities.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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The Benefits of Adopting a Supply Chain Approach

• Understanding the sub functional conflicts


• Benefits within and between functions
• Taking a supply chain view of total acquisition costs
• Accepting that competitive advantage comes from the Supply Chain

How a Supply Chain Approach Changes Traditional Ways

• Looking at demand amplifications, and the "Forester" effect


• Appreciating the effects of uncertainty and unresponsiveness)
• Seeing how we currently manage the supply chain
• Changing the way we manage the Supply Chain for effectiveness

Impacts to Supplier/Customer Relationships

• Practical effects on lot sizes/order quantities


• Reducing costs
• Sharing developments and collaborating
• Eliminating internal and external barriers
• Interfacing versus integrating relationships

Strategic Approaches

• Segmentation and product formatting


• Business strategies and the supply chain
• Supply chain planning
• Gaining competitive advantage
• Considering outsourcing
• Using postponement and consolidation logistics
• Examining demand planning
• Approaches of Quick Response (QR), Vendor Managed Inventory (VMI) and
Collaborative Planning and Forecast Requirements (CPFR)
• The Lean Supply Chain

Making Supply Chain Improvements

• Manufacturing and retailer case studies


• The major lessons and key aspects from experience
• Oil and Gas in the UK experiences
• Key questions to be answered
• Basic Issues In Corruption And Fraud Prevention
• Increasing The Level Of Procurement Professionalism

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
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Implementing a Logistics/Supply Chain Management Approach

• The changes needed with suppliers and customers


• The changes need to internal organization and management practices
• Potential action needed
• The 'doing nothing' future, with 'lessons from experience'
• Guarding against futures of higher stock levels and competition gains
• Breaking down traditional silo/closed management

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
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LP 010 Integrating Purchasing, Logistics and Inventory with


Suppliers

Course Description

Eliminating functional silos is an


imperative if organizations are
to achieve the high levels of
customer satisfaction and
reduced cost demanded of the
supply chain. Eliminating these
silos requires creative
integration of critical functions that react with both suppliers and customers. The
good news is that technology is an “enabler” that is helping the functions involved
in supply chain management respond to these new demands. This program is
designed to provide the processes and tools for Purchasing, Logistics, and
Inventory activities to integrate their methods with suppliers and leverage
technology to meet the needs of the organization.

Course Objective

Upon successful completion of this course participants will be able to:

1. Concepts related to Supply Chain Management


2. Technological tools to improve Inventory, Logistics, and Purchasing
operations
3. How to better integrate key elements of the supply chain
4. Methods to reduce cost, inventory, and cycle time
5. How to avoid common errors in reengineering
6. Resources to increase their knowledge and skill sets

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
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Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

• Contracts, Purchasing, and Procurement personnel


• Project, Engineering, Operational, and Maintenance, personnel who are
involved in the planning, and execution of purchases and contracts
• All involved in the acquisition of materials, equipment, and services and who
are in organizations whose leadership want high levels of competency in
those involved in these activities

Course Outline

Supply Chain Integration

• Integration Supply Chain Management


• The Demand For Organizational Renewal
• Integration Framework
• Where To Start The Integration Process
• Developing the Spend Profile
• Defining Commodity/Service Groupings

Reengineering the Processes

• Integration Requires Alliances


• Success Factors And Barriers To Alliances
• Changes In Supply Chain Responsibilities
• Map Your Supply Chain
• The Need For Process Change
• The Basics Of Reengineering
• Keys To Successful Integration Of Etools
• Skill Sets
• The Major Advantages Of E -tools

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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Integration Tools

• Data and Integration


• The challenges of integration
• Technology and Supply Chains
• Supplier Relationship Management (SRM)
• Features to look for in SRM system
• Forecasting and Inventory Control
• Developing Economic Order Quantities
• Fixed Order Quantity Systems

Applying Concepts & Technologies

• Common Logistic Processes


• Improvement Initiatives-
• Steps in Cycle Time Reduction
• Types of Vendor Managed Inventories
• Integrated Supply
• Collaborative Planning, Forecasting and Replenishment
• What Are E-reverse Auctions and How They Work
• Issues Involving E-reverse Auctions

Managing Sourcing Risk

• Expressive Bidding-The new tool for complex bid evaluations


• The Outsourcing Issue
• Identifying and managing supply risk
• Developing the Integration & Technology Strategy
• Establishing the management environment for Integration
• Steps in defining and implementing integration strategy

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and
workshops and 20 % theoretical background

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com
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LP010 Inventory Management Techniques

Course Description

Knowledge of Inventory
Management is critical for
the effective management
of procurement and the
supply chain, however
Inventory it is commonly
not understood. Therefore
too high levels of
inventory are held with
attendant increases to
costs, product obsolescence etc.

The purpose of this seminar is to enable delegates to evaluate current


procedures so that they can change their methods of managing inventory.
The seminar provides practical skills to eliminate wasteful costs and avoid those
internal problems that limit performance. Delegates will be able to understand
and implement the "world class" tools for managing inventory in the supply
chain.

Course Objective

Upon successful completion of this course participants will be able to:

• Appreciate that time is cash


• See that movement to the customer is all that adds value
• Work with all of the supply chain players pays
• Look “outside of the box”
• Apply the 8 Rules for Effective Supply Chain Management
• Understand methods of focusing on the more important areas of
procurement

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
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• Learn how to improve the image of purchasing operations


• Be taught how to develop spend analysis
• Consider Key Performance Indicators (KPI) for Procurement

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

1. Those new to managing inventory


2. Those non inventory people who need to gain an awareness of the issues and
key drivers of stock control operations
3. Inventory, Stock, Supply Chain, Logistics, Warehouse and Distribution
Professionals

Course Outline

Inventory and the Supply Chain

• Inventory management definition


• Types of stock
• Demand amplifications
• Demand replenishment in networks
• Managing the flows
• The Supply Chain Rules
• Inventory and statistics
• Concept of service level

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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Inventory Key Concepts

• Key Component: Demand Analysis


• Key Component: Demand Forecasting
• Key Component: Supply Lead Time
• Key Component: Cost & Benefits
• Inventory benefits
• Inventory polices
• Inventory in organizations

Inventory Replenishment Methods and Systems

• Basic mechanics of inventory systems


• The stock time curve
• Stock components
• Stock investment
• Free stock
• Fixed order quantity systems
• Fixed order time cycle systems
• Requirements planning systems

Stock Control and Checking

• Inventory receipts
• Identifying inventory
• Surplus and obsolescent stock
• Stock control and records
• Stock checking programs
• Reviewing current procedures and polices

Inventory Performance

• Inventory Assessment

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
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• Assessing the stock level


• Models for implementing inventory control
• Determining stock targets
• Inventory questions
• Inventory KPI's in warehouses/stores

Inventory Strategies

• Push/pull
• Quick response (QR)
• Efficient consumer response (ECR)
• Collaborative planning forecasting and replenishment (CPFR)
• Lean and agile approaches
• Quality Management
• Postponement
• Cross Docking
• Consolidation
• Vendor Managed Inventory (VMI)
• Consignment stocking
• Co Managed Inventory (CMI)
• Direct product profitability (DPP)
• Economic value added (EVA)
• Collaborative supply chains

Inventory Improvements

• The Supply Chain and the Theory of Constraints


• Practical inventory improvements
• Keys to reducing stock levels
• Rules for planning inventory
• Model for planning inventory

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 5
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

LP004 Warehouse, Stores and Stock Control Management.

Course Description

Warehouses and stores are often under-


rated operations in organizations, yet they
are essential in providing customer
service. The purpose of this seminar is to
show how to implement all of the essential
tools for the effective management of
warehousing and stores. This module shows how to evaluate procedures, change
and improve methods by eliminating wasteful activities and excess costs. It
provides the practical skills to take back to the workplace so that all those
internal problems that limit performance are avoided. The seminar will allow
delegates to obtain added value for money and to improve customer service.

Course Objective

Upon successful completion of this course participants will be able to:

• Evaluate procedures, change and improve methods


• Eliminate wasteful activities/costs
• Avoid all those internal problems that limit performance
• Obtain added value for money
• Improve customer service

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
Talent Training & Consultancy
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Who should attend?

1. Those new to managing warehouses or stores


2. Those non warehouse people who need to gain an awareness of the issues
and key drivers of stock control operations
3. Stock, Warehouse and Distribution Professionals

Course Outline

The Role of the Warehouse

An introduction to why we need a warehouse, what functions do they cover, how


do they fit into the supply chain including:

• The balance between sorting and storing


• Questions to ask about warehousing activity

Product Classification

It is important to establish key characteristics of the products handled as this


have implications for all the warehouse operations. Such characteristics include:

• Supply /demand variables


• ABC Analysis or the 80/20 rule
• Determining product handling groups
• Throughputs and product formats

Layout Options

In examining all the operations undertaken, the balance has to be found between
maximizing space usage whilst minimizing the time taken to carry out the
operations. This involves looking at:

• Receiving options
• Storage options
• Picking/assembly options
• Dispatching options
• Using the floor and the height space
• Organizing for flow

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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Methods and Equipment

Here we specifically look at the lifting, storing and moving equipment available
for specific layout options, including:

• Warehouse structures
• Loading bays
• Selecting fork lift trucks
• Selecting racking
• Implications for warehouse layouts
• Operational timings and planning

Health and Safety

Warehouses are potentially dangerous areas in which to work, and an overview


of the appropriate legalization will be looked at, including:

• Duty of care
• Inspections and risk assessments-task analysis
• Equipment maintenance and care
• Raising people's awareness

Security and Loss

This session looks at minimizing internal and external theft, recognising that,
generally internal theft is the major problem. Preventative measures will be
briefly discussed.
Productivity and Costs

To make operations efficient and effective, then cost control and productivity
need to be managed. This session will therefore look at:

• Fixed and variable cost


• Typical costs involved
• A model for understanding the roles of productivity, utilization, and
performance
• Setting productivity and cost targets
• The importance of having measurements and key indications of performance

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
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Service Levels

As Warehouses are a link in the total process of satisfying customers, this


session will therefore look at:

• Internal and external customers


• The three key customer service measure
• Customer service sampling
• Effects of substandard service
• Minimizing errors

Stock Coding

The method by which stock is coded is important in the overall management


process, this session will examine:

• Different methods
• Understanding of all involved
• Checklists to help on deciding the best option

Stock Recording

This session looks at stock recording, a critical aspect of stock control and if
done incorrectly is the source of many subsequent errors.

• Separation of powers
• Legal issues
• How do we get inaccuracies?

Stock Checking

Much time can be spent on this activity, but there are methods to both minimize
the time and at the same time increase checking accuracy. This session
examines such aspects:

• Roles and responsibility


• Requirements
• Job Descriptions
• Authority levels
• Tolerances and approvals
• The programme
• Options
• Reconciliations / discrepancies

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 5
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

LP006 Procurement Strategy

Course Description

It is time for Procurement to move


from the low value, transaction, and
administrative focus to being the
high value strategically focused
organization that adds competitive
advantage to the organization.
Bringing competitive advantage
means applying the best practices
implemented by world-class
procurement operations. The best procurement practices covered in this highly

motivating seminar provide significant tactical and strategic value to the


organization and strong recognition to the procurement function and those in it.

Course Objective

Upon successful completion of this course participants will be able to:

1. Review the meaning of strategic procurement


2. See the procurement job descriptions of the future
3. Discuss integration methods
4. Be given examples of best practices in procurement
5. Study supply risk mitigation from the strategic perspective
6. Review how to obtain best pricing
7. Understand methods of focusing on the more important areas of
procurement

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
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8. Learn how to improve the image of purchasing operations


9. Be taught how to develop spend analysis
10. Consider Key Performance Indicators (KPI) for Procurement

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

1. Materials or Procurement Managers, Contracts and Procurement


professionals, or any other
2. Managers or Professionals interested in being a part of an organization that
has knowledge of and is implementing Procurement Best Practices that
improve the performance of not only the Procurement operation but also
increased productivity of the entire organization.

Course Outline

It Is Time For Procurement To Become Strategic.

1. Defining Supply Management


2. Strategic Sourcing
3. New Job Descriptions For Purchasing
4. Identifying Competencies And Weaknesses
5. Benchmarks For Purchasing
6. Reengineering And Restructuring Organizations

Developing the Procurement Vision & Mission

1. Steps in developing an e-Procurement system


2. Pre-requirements for developing an e-Procurement system
3. e-Procurement business models
4. Components of an e-Procurement system
5. e-Procurement processes & workflows
6. Developing e-purchase requisitions and approvals system
7. Developing e-quotation preparations system
8. Developing e-quotation evaluation system
9. Developing e-purchase order system
10. Developing e-tendering system

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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The Steps to Strategic Procurement

1. Developing Spend Analysis


2. Excel Tools For Analysis
3. Strategic Sourcing Software
4. Methods Of Commodity Coding
5. Commodity Management
6. Developing Key Performance Indicators (KPI) For Procurement
7. Supplier Performance Metrics

Supply Market Research

1. Procurement Entity's Market Impact


2. Developing Procurement Objectives
3. Developing Corporate Level Procurement Strategies
4. Case Study
5. Managing the Procurement Function
6. Corporate Procurement Strategy Exercise
7. Planning for Significant Purchases
8. Stakeholder Analyses
9. Demand and supply market analysis
10. Implementing procurement strategy
11. Measuring procurement outcomes

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

LP002 Transport Management

Course Description

Freight transport is a critical and


costly function that is frequently
overlooked. Yet the benefits from
efficient control and administration
of operations and transport
vehicles can be substantial. After
exploring the different transport
modes of road, sea and air, this
seminar looks at the practical day to day basic operational procedures to be carried
out in managing a fleet of road vehicles used for freight transport. It then explores
how to run these transport operations more productively, including an overview of
the legislation and regulations involved. It will give a structured approach so
delegates can analyze and then improve their transport operations. Relevant Case
Studies and Best Practice guidelines are used throughout the course.

Course Objective

Upon successful completion of this course participants will be able to:

1. To give knowledge of effective Road Freight Transport Management


practices.
2. To enable analysis and examinations of current operations.
3. To make organizational improvements.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

1. Those new to managing freight transport fleets


2. Those non transport people who need to gain an awareness of the issues
and key drivers of road freight transport operations
3. Transport and Distribution Supervisors ,Managers who need a
“confirmation” of their current operations
4. Those companies who buy in freight transport who need to understand
the key drivers of transport operations

Course Outline

The Role of the Transport

· Objectives, roles and responsibilities


· Definitions and uses of transport
· Checklist to undertake an initial analysis of operations

Transport Modes and Methods

· Speed, cost and reliability variables


· Choosing transport modes
· Checklists on advantages/disadvantages of alternative modes

Products handled & Equipment

Product Classification

· Supply and Demand Variables


· ABC Analysis
· Product Handling Groups and Classifying for effective operations
· Checklists to help on the analysis

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
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Vehicles and Equipment

· Vehicle types
· Body types
· Mechanical handling equipment
· Vehicle specifying
· Checklists to help on deciding the best option
· Checklists on Equipment Selection

Routing & Legislation

Routing & scheduling

· The tradeoff between vehicle fill and customer requirements


· Critical planning elements to cover in every journey
· Scheduling differences dependant on drops and distances
· Checklist on how to complete Time Planning & Scheduling
· Use of computerized packages

Legislation overview

· Vehicle, operator and driver legislation


· Vehicle Maintenance and Checklist
· Accident awareness
· Accident analysis
· Accident cost analysis
· Accident preventing
· Health and Safety legislation

Contract Operations & Security,

The “Own and operate”, or “Contract out” options

· Alternative methods of vehicle acquisition


· Using third party operators and Contracting Out operations
· Checklists on Contracting Out advantages/disadvantages

Improvements

Productivity, Cost and Service

· Identifying the Typical Costs involved


· Getting costs under control by targeting and measurement
· Checklists on Vehicle Productivity, Vehicle costs and on fuel economy
· Service level analysis
· Checklist on Customer Service Sampling
Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.
Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
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Talent Training & Consultancy
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Managing Drivers

· Importance of drivers
· Motivating drivers
· Training drivers
· Checklist on motivation

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Sourcing Management

Course Description

This course covers the Strategic


Sourcing application that drives more
and better sourcing of buying Events.
Strategic Sourcing enables the Company
to effectively source goods and services
using bid factor requirements and
collaboration to best enable effective
and efficient bid analysis and award.

Course Objective

Upon successful completion of this course participants will be able to:

1. Define Team the firm Sourcing Roles


2. Create Optional, Mandatory, and Group Bid Factors
3. Invite Bidders and Suppliers to participate in the Event
4. Use Event Collaboration to obtain input prior to posting
5. Analyze Bid Responses
6. Create an Analysis Export which substitutes for a Bid Tab
7. Award Events using a Purchase Order
8. Award Events to a General Contract
9. Use the Sourcing Work list
10. Use the Sourcing Event Workbench

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

• All professionals negotiating, managing and verifying sourcing contracts


• Teams who have been assigned the responsibility of establishing a contract will
find it extremely useful to attend this course as a unit
• Anyone who wishes to update themselves on Contracts & Outsourcing

Course Outline

• Outsourcing Considerations
• Developments in firms asset management
• Considerations in outsourcing, what to outsource and what not?
• Risks involved
• Cost/Benefit thinking
• Case study: Outsourcing activities
• Sourcing Contracts
• Sourcing contract types, when to apply what contract type?
• Service Level Agreements as a specific Sourcing contract
• Parties involved
• Sourcing Contract Management
• Defining Key Performance Indicators to monitor the performance of all parties
involved
• The contracting cycle
• Assemble a team
• Assess, determine and specify the required service levels
• Negotiating the contract
• Writing the contract – contents of a Sourcing contract

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

• Implementing contract management


• Periodic evaluation & improvement
• Expectations about availability, reliability and costs
• Failure behavior and the consequences for the Sourcing activities
• Final Workshop
• Development of a Sourcing contract and/or analysis of an existing Sourcing
contract, in groups
• Presentation of results

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Trainee career Investment 'Fees'

• EP 2,750 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Negotiation

Course Description

The ability to negotiate


successfully is one of the
most basic of the business
person’s skill sets.
Significant positive or
negative impacts are made
to every organization’s
bottom line from the
results of the negotiation
conducted by their
employees with outside
firms. It is therefore
essential for the continued success of any organization that employees are well
trained and experienced in the strategy, planning, and conducting of a negotiation.
This course is designed to provide practical experience in the methods and
strategies that will result in successful negotiations.

Course Objective

Upon successful completion of this course participants will be able to:

1. The importance of planning in successful negotiations

2. Approaches in negotiations

3. Standards of ethics

4. The importance of determining, rating, and valuing the issues in a negotiation

5. Evaluating strengths and weaknesses

6. Important issues in various contract clauses

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 1
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

7. Important elements of final preparation


8. Common negotiation tactics & counter measures
9. 9. Gain experience & confidence through the actual negotiation of sample cases

Course Certificate

Talent certificate will be issued to all attendees completing minimum of 75% of the
total tuition hours of the course.

Who should attend?

1. Projects, Contracts, Purchasing, Contract administration


2. Operations, Maintenance, Quality & Engineering
3. Other company activities that expose them or their staff’s to negotiations
with contractors and suppliers and who want to improve their competency in
this critical area of performance.

Course Outline

What Makes a Negotiation a Success?

1. Negotiation role play (1).


2. Personal obstacles to a successful negotiation
3. Identifying the phases of a negotiation
4. Understanding the phases of a negotiation
5. What makes the “ winners” win – the elements of success
6. Comparing Approaches in Negotiations
7. When to use what style of negotiation
8. Protecting yourself and your company
9. Using Time as a key element
10. Negotiation role play (2)

The Expert Negotiator Has Many Talents


Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.
Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 2
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

1. Skill sets and knowledge requirements


2. The role of intuition and Emotion
3. Understanding your present personal capability
4. Defining the negotiator competencies
5. Uncovering the learning gap
6. Identifying what should be negotiated
7. Positioning the negotiation
8. Determining the suppliers likely position
9. The influence of long and short term supplier relationships
10. The importance of research
11. Negotiation role play (3)

What Happens Inside Every Negotiation – Getting to “Yes “

1. Ethics in negotiation & tendering


2. Developing a transparent & ethical organization
3. Negotiating with different cultures
4. Telephone negotiations
5. How to communicate your needs
6. How to gain advantage through listening
7. Body language and uncovering deception
8. Negotiation role play (4).

Common Negotiation Tactics & Countermeasures

1. Framing the negotiation


2. Deciding your tactics and counter tactics
3. Dealing with bargaining
4. Dealing with deadlocks in negotiations
5. Lessons in negotiation from history
6. Essential things to do in any negotiation
7. Negotiation role play (5).

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 3
WWW.Talent-Training.com
Talent Training & Consultancy
We Tailor Your Future

Training Methodology:

1. Expert tutor input using power points


2. Delegate discussion and involvement
3. Case studies , Best practice examples
4. Supportive comprehensive course manual enabling practical application and
reinforcement
5. Workshops Topics and Handouts, Power Point Presentation for each session.
6. The course delivers in interactive learning way as 80% practical and workshops
and 20 % theoretical background

Training Duration:

The training course duration is 5 Days.

Trainee career Investment 'Fees'

• EP 2,700 per Delegate. This rate includes Participant’s Pack (Folder,


Manual, Hand-outs, etc).

• Minimum 6 Trainees.

Accommodation / Transportation:

Accommodation/transportation is not included in course fees. However, any


accommodation required can be arranged by Talent at the time of booking.

Admin. Bldg. Office 8, 33 Fawzy Moaz St., Smouha, Alex, Egypt.


Telephone / Fax No: +2‐03‐4202722 Mobile No.: +2‐012 753 96 95 4
WWW.Talent-Training.com

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