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Construction

Journal
Clearer view How to account for inflation
in modern construction projects
PG. 14

The way forward Knowing by site Bargaining chips February/March 2018


What progress is being made Linking industry and academia How you can improve your rics.org/journals
on RICS standards? for built environment students negotiation skills at work
PG. 9 PG. 16 PG. 20
RICS CON ST RU CT I O N A DV E RTI S I N G
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THE NASC membership audit and application


process is now accredited to SSIP

Registered Member

CPD IS LIVE: TWO DAY MANDATORY CPD COURSES


PRIOR TO RENEWAL OF SCAFFOLDING CARDS
“HSE welcomes the introduction of this into the CISRS scheme ... it will have a positive
effect, particularly for those who may not have received any formal training for years.”
Ray Cooke, Head of Construction Sector Safety Unit, HSE

www.cisrs.org.uk
For further information go to:

To ad ve rtise con t a c t C h r i s C a i r n s +44 ( 0) 2 0 7 8 7 1 0 9 2 7 or c hrisc @wearesu nday. c om


2   F E B R U A R Y/ M A R C H 2 0 1 8
C O NTENTS RI CS CONST RU C TIO N
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Front cover:
© Shutterstock
contents
4 14
CO N TACTS 2020 vision Giving a good account
Justin Sullivan explains how Joe Martin of BCIS offers a
PG2020 is intended to transform clearer view of accounting for
CO N STR UCTI O N J OU R NAL RICS’ structure to fulfil our inflation in construction projects
international aspirations
Editor: Hannah Ramsden T +44 (0)20 7334 3757 16
E hramsden@rics.org 5 Knowing by site
Update Fostering positive relations
The Construction Journal is the journal of the Project
between industry and academia
Management and Quantity Surveying & Construction
Professional Groups 7 can provide valuable learning
Coming over the hill opportunities for built environment
Advisory group: The traditionally conservative students, as Joseph Rizzuto and
Helen Brydson (Faithful+Gould), Gerard Clohessy (Arcadis), construction industry needs Indira Chauhan explain
Christopher Green (J. Murphy & Sons Limited), David Cohen surveyors to take ownership of
(Amicus), Andrew McSmythurs (Schofield Lothian), David impending challenges – or face 19
Reynolds (Property & Construction Consultant), Tim Fry irrelevance, argues Mark Farmer Growth chart
(Project Management Professional Group Chairman), Alan Muse
Sebastian Chambers
(RICS), Rachel Titley (Arcadis), Steven Thompson (RICS)
8 identifies three key factors
Taking a lead crucial to progress in the
Construction Journal is available on annual subscription. All Between legacy projects and construction industry
enquiries from non-RICS members for institutional or company future uncertainties, construction
subscriptions should be directed to: business leaders are presented 20
with a number of challenges, Bargaining chips
Proquest – Online Institutional Access E sales@proquest.co.uk writes Jason Farnell Negotiation is vital to
T +44 (0)1223 215512 for online subscriptions construction, so Chris Green
9 advises how to improve your skills
The way forward at the table
RICS Director of Professional
Standards Ken Creighton talks 22
about progress made in the past First among equals
Published by: Royal Institution of Chartered Surveyors, year to establish standards for Carrie de Silva tells the
Parliament Square, London SW1P 3AD the profession, and the work that inspirational life story of Irene
T +44 (0)24 7686 8555 W www.rics.org
ISSN: ISSN 1752-8720 (Print) ISSN 1759-3360 (Online)
lies ahead Barclay, the first woman to
qualify as a chartered surveyor,
Editorial and production manager: Toni Gill 10 who did pioneering work in
On the side of the agents social housing and slums
Sub-editor: Matthew Griffiths
With the role of employer’s agent
Designer: Will Williams still seen as ambiguous, Kelvin 25
Advertising: Chris Cairns T +44 (0)20 7871 0927 Hughes introduces a new RICS Escape notice
E chrisc@wearesunday.com guidance note that is designed to Shy Jackson reviews a 150-year
clarify matters old ruling on nuisance, highlighting
Design by: Redactive Media Group   Printed by: Page Bros
its applicability to modern land
12 and construction cases
Clean bill of health
David Low celebrates the
success of the Department
of Health’s construction
procurement framework
ProCure22

While every reasonable effort has been made to ensure the


accuracy of all content in the journal, RICS will have no
responsibility for any errors or omissions in the content. The
views expressed in the journal are not necessarily those of RICS.
RICS cannot accept any liability for any loss or damage suffered
by any person as a result of the content and the opinions
expressed in the journal, or by any person acting or refraining to
act as a result of the material included in the journal. All rights in
the journal, including full copyright or publishing right, content
and design, are owned by RICS, except where otherwise
described. Any dispute arising out of the journal is subject to the
law and jurisdiction of England and Wales. Crown copyright
material is reproduced under the Open Government Licence
v1.0 for public sector information: www.nationalarchives.gov.uk/
doc/open-government-licence

F E B R U A R Y/ M A R C H 2 0 1 8   3
RICS CON ST RU CT I O N CH A I R M A N ’S CO L U M N
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CHAIRMAN'S COLUMN
2020 vision

I
PG2020 aims to transform RICS’ structure to fulfil
our international aspirations, says Justin Sullivan
we will now start to implement how to translate these
the model we have developed. considerations into a scalable
At present, PGs comprise model, the working party
professionals qualified in decided that future PG
relevant areas, such as membership would expect a
quantity surveying and digital environment to enable be working with all existing
project management, who engagement across the 146 PG boards and carrying out
work across disciplinary and countries in which RICS further consultation.
geographical boundaries. professionals practice. PG2020 plans should
They are: The proposal for which enable many more
bb standard-setters, Governing Council voted also professionals to become
responsible for developing includes a joint standards and involved in standards, insight
In 2014, RICS Governing all professional and technical regulation board – a working and guidance regionally or
Council embarked on standards content title – comprising professional globally. A fundamental aim
GC2020, to make RICS’ bb promulgators of insight members, standard-setters is to move away from the
top-level strategy-setting and knowledge and regulators, and below this current UK-centric approach
group more agile and bb advisors to the governance sits the new replacement of to standards, ensuring more
relevant in our changing of RICS, the council, the current professional group involvement from a wider
world. At the same time, the profession and wider world. board structure. We will have range of individuals with
council recognised that our a model made up of leaders’ appropriate expertise on a
professional group (PG) board Our consultation found that forums, standard-setting global portfolio of consistent
structure should be fit for the further you travelled from committees and wider global standards responding to
purpose to reflect the needs our London HQ, the less communities, open to all. genuine, substantive market
of RICS members and market engaged the PGs felt with bb These will have global risks and expectations.
demand for standards. The Governing Council’s strategy. leaders from the profession While there is a distinction
council delegated the task of The creation, implementation, or wider sector, whoever has between RICS’ recognised
reviewing this to a working delivery and regulation of suitable expertise. role as a self-regulating
party of council members and RICS standards remains our bb Standards are body in the UK and the
Knowledge Board. top priority, and we need a developed by expert enforcement of our standards
Our current structure of 17 structure to support this. standard-setting committees. in other markets, in the latter
PG boards in the UK doesn’t The consultation showed bb They convene in person we aim for our standards and
scale in a manageable way both a desire and need or online, at regional or global the way they are monitored
into the world regions – if we for cross-disciplinary level, to address issues and and enforced to be consistent
did this for each country in collaboration. Our markets risks, explore themes and while attuned, where
which we operate, we would see RICS professionals as devise standards, professional appropriate, to regional norms
have 2,482. That is a lot of thought leaders who have statements and guidance. or national requirements.
resource. As our PGs are both broad and specialised bb Global leaders and If you want to get
important, we need to change areas of expertise, and standards-setting committees involved with PG2020 and be
the way we are organised. our standards programme are appointed by the part of shaping the future of
November and December must reflect this. It was profession with our profession, please do get
last year saw the membership also apparent that we need independent input. in touch. b
vote in some of its new better member engagement,
council members, and the greater diversity and better We are now creating the
council in turn approved work use of technology. We need leaders’ forums and the digital Justin Sullivan FRICS is Chair of
on PG2020 so far. This has to connect with our world platform. This work is led by the Global and UK RICS Quantity
Surveying and Construction
been through a number of regions more effectively an implementation group of Professional Group Boards
rounds of consultation with and gain market insight that professional members from qsandc.professionalgroup@
existing PG board members can inform the creation of RICS regions and PGs, and rics.org
and other stakeholders, and standards. When considering is chaired by myself. We will

4   F E B R U A R Y/ M A R C H 2 0 1 8
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UPDATE
ICMS guidance published to STANDARDS
support implementation
Since the launch of the International Forthcoming
Construction Measurement Standards The role of commercial
(ICMS) in Canada in July 2017, we have managers in IT guidance note
been speaking to many professionals n rics.org/standards
and users about their implementation.
Governments in the UK, Canada, Recently published
South Africa and Qatar are showing Employer’s agent: design and
an active interest in the standards, and build guidance note
several large global consultancies are n rics.org/employersagentdb
already using them in practice, including
Turner and Townsend, Arcadis and Whole life carbon assessment
Faithful+Gould. for the built environment
With this in mind, we have developed professional statement
an ICMS user guide for RICS members, n rics.org/wholelifecarbonps
ICMS Explained, which was published in
December (www.rics.org/icmsexplained).
This technical document sets out the
purpose, context and philosophy of the
standards, unpacking the structure and
cost classifications to give practitioners a
step-by-step guide to using them.
In addition, we have developed a data
standard for ICMS, to be published in
spring 2018. This will allow the standards
to be embedded in software, and enable
data processing and the collection of
EVENTS costs in ICMS format.
To integrate ICMS into RICS’ standards k Zoe King MRICS (left) and Eve
and regulation framework, we have also Mallon MRICS (right)
RICS Commercial begun to develop a global professional
Management in
Infrastructure Conference
statement on cost prediction. This will
add detail and process to the standards’ Young
8 March, London
n www.rics.org/
application in practice. ICMS are the first
of RICS’ global standards in quantity
Surveyors of
cmconstruction2018 surveying and cost management, marking
an important milestone for the profession.
the Year named
RICS Quantity Surveying & The publication of ICMS also requires The annual Young Surveyor of the
Construction Conference minor alterations to be made to the RICS Year Awards ceremony took place
10 May, London New Rules of Measurement (NRM) suite on 17 November at the Hilton London
How can the sector adapt and of documents to ensure the two are Bankside Hotel.
modernise to remain competitive compatible, and these changes are due The Project Management winner
and resilient? As the continuing to be made later this year. The ICMS user was Eve Mallon MRICS from
skills shortage and uncertainty guide includes a sample mapping model Faithful+Gould’s Glasgow office. The
over Brexit dominate the industry, between the two. winner of the Quantity Surveying and
you can hear first-hand views from The components of the Black Book will Construction Award was Zoe King
our expert speakers, including continue to undergo revision to bring the MRICS from Turner and Townsend’s
CEOs, economists, developers and content up to date, and a new edition will Newcastle-upon-Tyne office.
contractors, to discover how to be published towards the end of 2018. Congratulations to both for their
tackle these issues. Part of this work will be the completion success and championing diversity in
n www.rics.org/qsconference and publication of the final two parts of the profession.
the Black Book.

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What’s that
to premanufacturing, on-site higher and further education
assembly, construction and, institutions. The profile of a
finally, asset management. modern chartered surveyor

coming
Encouraging this when our will need to look very different
procurement models are from what we have seen in the
traditionally fragmented and past. If it isn’t, I fear that our

over the hill?


our commercial practices are profession, alongside others,
adversarial will always be a will no longer be relevant.
case of trying to make a silk The traditional barriers
purse out of a sow’s ear. between different professional
Many of the solutions institutions and between
The traditionally conservative necessary to achieve consultants and contractors
modernisation lie with will increasingly change
construction industry needs the project management and blur. Digital data and

T
surveyors to take ownership of and quantity surveying workflows will disrupt some
professionals who are often of the silos in which we have
impending challenges – or face advising commissioning operated. RICS members

irrelevance, maintains Mark Farmer clients on procurement and


on risk management, as well
need to develop a new
proposition, adding value
as acting for all parties in the for clients in areas other
skill set; but it is worth supply chain. than measurement, process
rehearsing what I believe Unfortunately, integrated, management, financial and
are now increasingly critical multi-party working is not contract administration to
issues for members of RICS. something our industry has instead focus on interpretive
practised at scale, and is analysis, value-based
Digital clarity all too often viewed with outcome procurement, waste
There is no doubt that digital suspicion – often quite rightly, reduction, risk management
technologies have created given our experiences of its and predictability. They also
such low-hanging, accessible misuse by parties on all sides need to be able to offer
fruit that even the most of transactions who continue a human overlay on what
The sense of an impending die-hard traditionalists cannot to deploy poor behaviours. are increasingly likely to be
change about to sweep ignore them. Do not confuse artificial intelligence-led,
over the construction the term “digital technology” Force of change digitally enabled real-estate
industry shows no signs of with building information What is coming over the hill and construction processes.
abating. If anything, there modelling (BIM), though. BIM now includes transformation If they are unable to rise to
are unprecedented forces is more than the application that will force different this challenge quickly enough
challenging the status quo in of software and hardware behaviours, while at the same then chartered surveyors will
our traditionally conservative and embodies collaborative time all built environment face a negative disruption
industry and washing over working, common data professionals, technicians rather than a positive one.
every part of the sector, environments and workflow and tradespeople will need to Whether you are an existing
from SMEs to the largest management. Where navigate the growing impacts qualified professional, a
consultancy and construction technology relies on joint of a skills and capability crisis. business owner or indeed a
supply chain businesses. efforts, our industry – however More importantly, the industry training provider, you should
I have written in much some would like to will, I believe, be increasingly consider what this means for
Construction Journal before say otherwise – is unlikely to forced by disruptive new you. Ultimately, RICS needs to
(April/May 2017, p.15) about adopt it at scale or speed. entrants to use different show leadership in advancing
the impact that this might The power of digital organisational models that this agenda. b
have on construction-related working must flow from initial are inherently more integrated
surveyors and the urgent design development, schedule and efficient. I am already
need for a new, futureproofed and cost prediction through seeing emerging models, for
instance, that will require no
traditional quantity surveyors
or project managers
The profile of a modern and involve much less
transactional management. Mark Farmer is Founding Director
chartered surveyor will need An urgent programme of
and CEO of Cast
mark.farmer@
to look very different from what change is needed now, and
RICS has to play a major
cast-consultancy.com

we have seen in the past. If it role itself in completely

isn’t, I fear that our profession, reforming its technical and


professional accreditation
alongside others, will no longer platform, CPD requirements
and the associated training
Related competencies include
Client care, Data management
be relevant partnerships it has with

F E B R U A R Y/ M A R C H 2 0 1 8   7
RICS CON ST RU CT I O N L E A D E RS H I P
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of them more than 60; even with rising

Taking a lead
statutory retirement ages and pension
pressures, there will be an exodus of
skilled and experienced professionals
from the industry in the next 10 years.
The task for industry leaders is to attract
Between legacy projects and future uncertainties, graduates and school-leavers and make

O
construction business leaders are presented with a a compelling case for construction
being a career path of choice, to identify
number of challenges, writes Jason Farnell innovations that will improve both the
professional environment and its outputs,
and to create training opportunities.
ver the past organisation will undertake, in terms With businesses rigorously pursuing
three years, the of scope, procurement route and work through selectivity and specialism,
leadership at many contracting risk, and have processes a contractor’s ability to maintain, and
major contracting in place to support this strategy’s indeed the desirability of maintaining,
groups has had to implementation consistently and substantial staff resources continuously
deal with portfolios objectively. Different organisations is likely to be diminished. This, combined
of legacy projects – will identify sectors, value ranges and with the growing trend for migrant
that is, jobs secured contracting arrangements where they workers proactively developing the
during the economic downturn that had think they can achieve consistent returns CVs they wish to create, means talent
to be completed as the industry was with properly managed strategies. management will become increasingly
contending with building cost inflation. difficult. The role of leadership will be to
Selective and specialist engage, retain and motivate individuals
Loss leaders It is likely that this selective and who are not directly employed by them.
There are major players still coming specialist approach will create its own Over the past decade, the design and
late into this situation, with consequent organisational issues: businesses cannot construct contracting model has become
depletion of shareholder value and the afford to be restricted by their own size prevalent. However, with recent events
need to recapitalise balance sheets and structure when implementing their such as the Grenfell Tower fire and the
to sustain their viability. The role of leaders’ strategic vision. The question Robin Rigg offshore wind farm as well as
the leadership in these loss-stricken will no longer be “What work do we case law developments, the implications
organisations has been to assess each need to maintain the organisation?” – for contractors and specialists assuming
project objectively to determine and rather, “What organisation do we need design responsibilities have become
implement a strategy for their completion. to service the work available to us in our oppressively onerous. The challenge for
In parallel with this, businesses have selected markets and work streams?” the industry leaders, from all interest
had to evaluate what constitutes the core Construction and property clients groups, will be to determine a risk-sharing
of their operation, and have sought to and their advisors, including end users model that supports the industry’s
divest themselves of assets that are not and developers, have also identified objectives appropriately.
considered essential to future trading – in that their relationship with contractors An individual leader may adapt their
the process realising the cash to reinvest and specialists must be different in the style to suit particular circumstances –
and to make good their trading losses. future if they are to be certain about dealing with a school-leaver differently
Leaders put in post to effect business the timing, quality and cost of project to a seasoned construction professional,
turnaround will invariably have been outcomes. This has meant that there for instance. But the construction and
appointed to replace the board that has been a perceptible move away property industry demands the opposite
presided when the loss-making projects from the comprehensive risk transfer of this: different leaders to deal with
were secured. The market demands that to contracting styles in which greater changing circumstances appropriate to
such leadership be detached, focused control – and subsequently, risk – has the times. In an industry that is inherently
on results and capable of returning a been retained by the client body. cyclical, there will always be a need for
business to an underlying profitability in Business leaders may shape and leaders who can develop strategies
a relatively short time. But those capable structure their respective businesses for growth, volume reduction, difficult
of doing so are unlikely to be suited to to suit their intended markets and contracting conditions and steady-state
managing, organising and growing a procurement routes, but there are wider running. It is a rare individual indeed who
business once it has returned to stable issues that will affect the effectiveness can operate effectively across these. b
profitability – managers who can turn of their leadership in the next decade.
projects around are often not interested Putting aside the uncertainty of the
or are unsuited to running restructured political landscape, the construction and Jason Farnell is Owner and Director of
Commercial Risk Management Ltd, a practising
businesses, so at this point we usually property industry faces huge challenges adjudicator and an accredited mediator
require a different kind of leader. from an acute skills shortage, the jason.farnell@
Not surprisingly, major contractors are changing characteristics of employment commercialrisk.management.com
determined not to repeat past mistakes and career styles, and the allocation and
by taking on work that suits neither management of design responsibility.
their capability and capacity nor their
risk appetite. In such circumstances, Compelling career Related competencies include
business leaders need to ensure they Currently, 22% of people working in the Business planning, Leadership,
have developed and articulated a clear construction and property industry are Risk management
strategy for the type of projects the more than 50 years of age, and 15%

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RICS Director of Professional Standards Ken Creighton talks to


Construction Journal about what has been achieved in the past year
to establish standards for the profession, and the work that lies ahead

The way forward


Q What’s your overall assessment
of the past financial year in terms
of standards?
Q What has been the biggest
challenge you have faced?

The challenge is
A Standards cover both professional
behaviour as well as the technical
A Our biggest challenge relates
to how we actually deliver these
standards as a profession. Creating
to have standards
aspects of chartered surveying. We standards is just the first step. The adopted and used
are working on standards across this
spectrum; in the past year we have
challenge is to have those standards
adopted and used in the marketplace
so that they benefit
accomplished a lot.
For example, we produced major
so that they benefit the market in the
public interest. Each standard starts
the market in the
professional statements on conflicts as simply words on a page; they need public interest
of interest, which came into effect this the professionals to do the work for the
January. We also carried out in-depth benefit to be realised.
research on professionalism to get the We need the conferences where they residential and industrial buildings. Now
market insight that would guide our will be discussed and explained, the entities with warehouses, residential
standard-setting. Thus we have projects training and all the related support to and office space can compare space
focused on key issues such as money ensure professionals and the market consistently across their portfolio.
laundering, ethics and data security. realise the benefits of adopting and We can develop the skills in the
On the technical side, we made using these standards. The challenge profession and the numbers employed
advances in property measurement is not just to create the standards, but by getting companies, governments and
standards, including residential and have them make a positive impact. This individuals to adopt our standards and
industrial; we also published the updated is the role of RICS, and where we need hire the professionals to use them. That
valuation Red Book. The International to succeed. in turn makes people want to become
Construction Measurement Standards professionals, maintain their professional
(ICMS) were launched in Vancouver,
Canada, in July. This is a major suite of
international standards supporting the
Q Where are the opportunities for
adoption of standards and growth
of the profession?
status and take advantage of the training
and products we offer. It’s an opportunity
to connect those standards through
benchmarking, measuring and reporting adoption to growth of the profession.
of comparable construction costs across
the world. Moreover, land measurement
standards and business valuations are
A There are a few specific areas
with great opportunities. I
mentioned ICMS: we have already had
There is a lot of good work ahead. b

other big technical areas where we have amazing take-up, with major firms and
made great advances in the past year. governments around the world using
For instance, in business valuation we them to compare costs on their projects.
have launched the credential Certified For example, the province of Ontario in
in Entity and Intangible Valuations Canada, the Irish government and the
(CEIV). This is for professionals who UK government have all been looking
perform fair-value measurements for at ICMS to examine and compare their Ken Creighton is RICS Director of
businesses and intangible assets. spend on infrastructure projects. This is Professional Standards
The project originally came about a real opportunity for RICS, as we add kcreighton@rics.org
after the US Securities and Exchange value by speaking to the world about
Commission expressed concerns about how ICMS can benefit such a substantial
professionalism in valuation. Working with part of the market.
other key stakeholders and professional Another example is the International Related competencies include
bodies such as the American Institute Property Measurement Standards Client care, Conduct rules, ethics and
of Certified Public Accountants and the (IPMS). Along with the IPMS for Office professional practice,
American Society of Appraisers, we Buildings, we are soon publishing an Legal/regulatory compliance
jointly launched CEIV. updated professional statement to cover

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On the side
of the agents
With the role of employer’s
agent still seen as ambiguous,
Kelvin Hughes introduces
a new RICS guidance note
designed to clarify matters

F
rom the Standard Contractual clarity of the employer’s agent is that there
Form of Building The purpose of the note is to prevent are only six references to it in the whole
Contract with any confusion by providing clear and contract, the primary reference being
Contractor’s comprehensive professional guidance to the “employer” rather than their
Design 1981 to and recommendations to anyone who agent. The agent’s role is relatively
the current JCT acts as an employer’s agent on a JCT straightforward, however: they act on
Design and Build Design and Build Contract, or in Scotland, behalf of the employer in all matters,
Contract 2016, on an SBCC Design and Build Contract. unless the employer states expressly in
the role of the employer’s agent has While it is not mandatory for RICS writing to the contractor that they would
been seen by many practitioners as, at practitioners to comply with the guidance like to act for themselves, or to appoint
best, confusing. note, the publication identifies what is others to act for them on certain aspects
The recently published Employer’s seen as best practice and what in RICS’ of the contract.
Agent: Design and Build guidance note opinion constitutes a high standard of Having said that, there are certain
(www.rics.org/employersagentdb) professional competence in that role. As actions that will always remain the
is the result of a long development such, the note relates to the latest version responsibility of the employer:
process involving a working group of the JCT Design and Build Contract and 1. providing possession of the site, as this
chaired by Andrew Smith, comprising the Scottish equivalent, as well as current belongs to the employer
quantity surveyors and project legislation and any relevant case law. 2. making payment to the contractor in
managers, with additional support from Probably the main reason for the compliance with payment notices; the
the RICS Professional Group. apparent confusion regarding the role employer and the contractor are the

Image © iStock
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procurement method, and the general


principles of the employer’s agent role.
Level 2 then considers in some detail
the timing of the employer’s agent’s
involvement, their relationship with the
employer and their powers under the JCT
Design and Build Contract. In doing so, it
establishes a parallel with the architect’s
or contract administrator’s role under the
other JCT contracts, and with the project
manager’s under the NEC contracts.
This section goes on to consider the
specific duties of the employer’s agent
under the JCT Design and Build Contract,
such as giving instructions, dealing
with quality issues and instructing and
evaluating changes.
As previously mentioned, references
in the contract are to the “employer”, so
the guidance note clarifies the role that
the agent plays in acting on their behalf.
Payment processes and procedures
under the contract also refer to the
Housing Grants, Construction and
Regeneration Act 1996, supplemented
by the Local Democracy, Economic
Development and Construction Act 2009.
Level 2 then concludes with reference
to the employer’s agent’s role in terms of
claims, termination, practical completion
and disputes. In addition to the specific
duties under the contract, Level 2 also
considers the general management
duties of the employer’s agent in terms of
project control documentation, meetings
and project status reporting mechanisms.
Level 3 in turn considers the role and
responsibilities of the employer’s agent
and their relationship with the employer in
the context of the law of agency, as well
as the relationship with the contractor. It
also looks at pre-contract activities such
as tendering and contractor selection.
While it is not uncommon for the same
person to advise the employer at the
contracting parties, so no one else can APC alignment pre-contract stage, this is seen as a
pay the contractor The note covers the various issues at project management function rather than
3. issuing a notice to the contractor three levels. These align with those of the true role of an employer’s agent under
following a non-completion notice, stating the APC, and will therefore be familiar to the JCT Design and Build Contract. b
that the employer may require payment RICS practitioners and other readers:
of, or may withhold or deduct, liquidated bb general principles (Level 1: Knowing)
damages. The role of the employer’s bb practical application (Level 2: Doing)
agent is to issue payment notices without bb practical considerations (Level 3:
deduction for liquidated damages, Doing/Advising).
although the employer’s agent must
advise the employer of their rights and Although the guidance note refers to Kelvin Hughes is Senior Partner
at KH Consultants LLP
responsibilities in this respect. best practice in the post-contract stage, kelvin.hughes@khconsultants.co.uk
Level 3 also includes reference to
The guidance note also compares the pre-contract activities such as tendering
seemingly similar but in reality very and contractor selection, which are seen
different roles of the architect or contract as quasi-project-management duties
administrator under other JCT contracts, under the contract, rather than those of Related competencies include
as well as the project manager under an employer’s agent. Contract practice, Procurement and
the NEC contracts, thus identifying the Level 1 examines the background tendering, Project administration
unique role the employer’s agent plays. to design and build contracts as a

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Building information integrated teams to address the public


model of a repeatable sector’s poor performance in respect of
room in 3D project completion, and specifically to
improve outcomes in terms of time, cost,
quality and patient experience.
These defining principles still hold true
for P22, where experienced, integrated
design and construction teams are
essential: not only are healthcare and
social-care projects technically and
logistically challenging, they must also be
flexible to adapt and accommodate the
ever-changing needs of the NHS and an
ageing population.
Under P22, 852 projects have been
completed with time and budget
compliance consistently more than 90%.
Client satisfaction has also consistently
exceeded 80% and there has been no
litigation on any project, saving the NHS
more than £150m. This represents a step
change in public-sector construction,

Clean bill
where in 2001 only 26% of schemes were
completed on time, and 28% on budget,
with 3% of the capital programme being

of health
spent on litigation.

NEC contracts
Use of the NEC form of contract on the
David Low celebrates the success of first framework in 2002 was a novel
approach for the NHS. In particular,
the Department of Health’s construction

P
its encouragement of proactive
project management and robust risk
procurement framework ProCure22 management, with payments based
on actual costs, was a relatively new
concept. Clients and their advisors were
roCure22 or P22 bb service planning or typically inexperienced in using such
is a construction reconfiguration reviews contracts, necessitating significant
procurement bb major works or refurbishments training and development to support
framework bb minor works, in which each task them. Over the years and frameworks,
administered by value does not exceed £1m their expertise and knowledge has
the Department bb refurbishments developed exponentially, reflected in
of Health (DH) to bb infrastructure upgrades – roads, improved performance.
develop and provide plant and so on – and non-healthcare Nevertheless, use of NEC3 during the
NHS and social-care capital schemes in buildings such as car parks pre-construction phase with associated
England. It represents the third iteration bb feasibility studies and masterplanning. activity schedules can still present a
of the DH framework that provides design cultural challenge for designers and
and construction services for use by the Principles and performance others new to the framework. As a
NHS and social-care organisations. The first framework, ProCure21, was consequence, there is an ongoing training
This continues to build on the developed in response to the challenges provision for clients, stakeholders, PSCPs
principles of its predecessors by laid down in: and their supply chains, provided by the
streamlining the procurement process bb the Latham Report, Constructing the DH. A recent addition to this is e-training,
and helping clients, principal supply chain Team; this was the 1994 report on the available from the P22 online portal.
partners (PSCPs) and their own supply government and construction industry’s
chains develop stronger partnerships, review of the latter’s procurement and Other key features
increasing efficiency and productivity contractual arrangements P22 has enhanced the best features of
while enhancing clinical outputs for bb the Egan Report, Rethinking its predecessor frameworks, offering a
patients and environments for staff and Construction, the 1998 report of the fast-track, compliant route to market for
visitors. The frameworks have provided Construction Task Force on the scope clients, as well as benefits such as:
more than 850 publicly funded NHS for improving the quality and efficiency bb free usage
projects at a value of £6bn over the past of UK construction. bb free VAT advice service
15 years. bb free training and
P22 is a suitable approach for the Both of these aimed to promote implementation support
following types of work: collaborative working and develop bb free access to and use of design

Images © Department of Health/Kier


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information from previous projects hospital designs to produce exemplary, The latest round of standard component
bb free use of award-winning repeatable evidence-based designs that could be agreements are in the procurement stage
room designs adopted and repeated nationally. This with suppliers, and will be in place when
bb post-occupancy evaluation and has resulted in savings in design and the current agreements expire. These
project-end review templates construction cost and time, and an current supplier agreements cover a
bb proven contract templates, developed increase in off-site prefabrication. It also range of products, such as:
and improved over 15 years. means that staff become familiar with the bb hard and soft flooring
layout of and equipment in a room, which bb suspended ceilings
Control process in turn improves safety and the quality bb sanitary ware
Clients will manage their own framework of patient care. NHS trusts that use bb lighting
projects, but will follow the proven repeatable rooms have saved time with bb partitions
procurement process and P22 contract clinical approval and sign-off due to the bb doors and ironmongery.
template, which is based on and rigorous development process.
complements NEC3 Option C. Both The repeatable room development The Construction News Awards 2016
process and contract templates are process has involved many stages, to recognised the collaboration undertaken
bespoke, to mirror the NHS business ensure a robust evidence-based design. to develop the repeatable rooms
case approval process, allowing clients Literature and design reviews have and standard components, and after
to ensure their projects remain on budget been compiled, with patient workshops review by a panel of 70 expert judges,
at each stage. There are break clauses, adding a user perspective to emerging Procure21+ won the Supply Chain
without penalty, throughout the design and best practice. Expert review panels were Excellence award.
development pre-construction period. convened, with representatives from The judges commented: “The focus
Clients use the process and the the Royal Colleges, the NHS and the on reaching all parts of the supply chain,
partnership with their supply chain to construction industry, to comment on as well as customers, hospital staff and
ensure as much value as they can, often the initial design proposals. A series of patients, is both innovative and
establishing long-term relationships with technical reviews were undertaken to test market-leading. Through collaboration,
them to add value on their objectives. the designs, using real-life processes and the team of PSCPs has been able to add
When a final design is agreed, costed and full-size mock-ups. value, improve design and eliminate waste
market-tested, the PSCP and client agree From a standing start, the P21+ to deliver outstanding results.”
a guaranteed maximum price (GMP) for programme developed 11 repeatable
the project, limiting client liability to price rooms for the acute sector in 18 months. Construction strategy
increases, risk and poor performance. These have been followed by repeatable The DH construction procurement
P22 uses a pain–gain process that bedroom designs for functional and team has worked closely with other
provides incentives for both parties to organic mental health conditions, and government departments under the
work collaboratively to minimise costs. If accompanying components suitable for Government Construction Strategy (GCS)
the scheme is completed below the GMP mental healthcare environments. 2010–2015, where it saved 15.1% on
then the PSCP and client split the first capital construction costs, and this work
5% of the underspend – the gain – taking Standard components continues under the current strategy.
half each. Savings in excess of 5% of the Along with the repeatable rooms, a Many of the initiatives such as repeatable
GMP go 100% to the client; conversely, range of standard components, based rooms and standard components formed
the PSCP share for anything more than on those most commonly recurring in a key part of the DH’s action plan under
100% of the GMP is 100% – that is, the hospital designs, has been developed in the GCS, and this work will continue.
PSCP takes the pain. conjunction with suppliers, following a A current priority for the construction
competitive process. This provided procurement team at the DH is to embed
Repeatable rooms cost-effective facilities for hospital building information modelling (BIM)
This programme was a particular projects that also complied with DH Level 2. Although the framework strives
highlight of the P21+ Framework. It building notes. to provide a streamlined and consistent
involved expertise from each PSCP and Many standard component agreements approach to BIM, making it easier for
their primary supply chain designers, offer additional benefits such as extended clients and industry alike to adopt new
prioritising the most common rooms in guarantees and savings of up to 30%. digital information opportunities and
efficiencies, it does remain one of the
Example of a more significant challenges. b
repeatable room

David Low is P21+/P22


Cost and Policy Manager
david.low@dh.gsi.gov.uk

Related competencies include


Client care, Contract practice, Design
economics and cost planning, Procurement
and tendering, Programming and planning

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Giving a
good account
Joe Martin of BCIS offers a
clearer view of accounting for

R
inflation in construction projects

ecently, projects Risks come in many forms, but RICS constructor’s costs during the delivery
such as Crossrail, new rules of measurement – order of cost period. Long contracts may contain
the Battersea estimating and cost planning for capital market-price risk for major subcontracts
Power Station building works 2nd edition, April 2012, as well, which are to be placed at various
redevelopment and identifies and defines the following: stages in the delivery period.
the Hinkley Point C bb inflation risk
nuclear plant have bb design development risk The different movement in tender prices,
all been in the news bb construction risk as measured by the BCIS Tender Price
because of increased costs. Reports bb employer change risk Index (TPI), and underlying resource
have tended to be negative; however, it bb employer’s other risk. cost, measured by the BCIS General
is important to understand the causes of Building Cost Index, is shown in Figure 1.
such inflation, many of which may have Inflation risk also comes in various This also demonstrates the BCIS Market
already been accounted for as part of the forms of its own, including changes in Conditions Factor, which rises when
planned delivery and contracting process. the tendering context and in the cost of prices are rising faster or falling slower
Likely causes of cost increases that resources, so it is important to identify than costs, and falls when costs are rising
may occur during delivery must be who will carry the risks of inflation and faster or falling slower than prices.
considered and correctly accounted how they will be accounted for. Inflation in market prices will reflect the
from the a project’s outset, so a sufficient underlying cost of resources, but will also
budget can be set. As Crossrail has Identifying inflation risks be affected by tendering conditions and
noted, its Tier-One contracts – those that Inflation will affect the out-turn price in changes in the market, such as increased
are directly employed by the client – were two ways. prices associated with demand, the
not awarded as fixed-price jobs and the bb There will be inflation in market availability of particular resources, and
contract value at award did not reflect prices until contracts are agreed with the effect of major projects on specialist
the risks retained by Crossrail Limited, for the constructor. works, trades, work-package and
which an allowance had been allocated. bb There will also be inflation in the labour-only subcontractors.
These demand and supply pressures
can be local, national and international,
Figure 1 occurring, for example, when other
General example showing tender prices, input costs and market conditions countries buy major quantities of raw
materials. Demand and supply can also
be affected by how the UK is viewed
240 1.15 by markets; for instance, the fall in the
220 1.10 value of sterling has affected the cost of
Market conditions factor

imported materials, while the supply and


200 1.05 cost of EU labour will be influenced by
how attractive it is to work here rather
180 1.00 than in other countries.
Index

It is important to identify who will carry


160 0.95
the risks of inflation and how these will
140 0.90 be accounted, although ultimately, the
client will pay for the increased costs or
120 0.85 the contractor’s assessment of them. The
client will always bear the risk of inflation,
100 0.80 too, up to the point where the contracts
BCIS All-in TPI BCIS General Building Cost Index BCIS Building Market Conditions Factor are agreed; they may or may not take this

Image © Alamy
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risk during the delivery period, but will


always pay either for the inflation or for Figure 2
the constructor assuming the risk. Structural steel and ready-mixed concrete (based on Price Adjustment Formulae
On projects with a fixed-price contract, Indices, Series 4 – Civil Engineering and Related Specialist Engineering)
the inflation risk should allow for the 115
movement in tender prices to the point 110
where the contract is agreed and for
105
increases in costs that the constructor
will bear during the delivery period, which 100

Index
may also include some market risk. 95
On projects that have a single 90
fluctuating-price contract, the client also
85
takes the risk of underlying inflation in
resource costs during the delivery period. 80
The most common way to reimburse this 75
cost is by the use of indices. 70
-14

On projects with multiple contracts let

-17
-1 6

-1 6

-17
-1 5

15

-1 6

16

-17

17
-14

-14

-1 5

-1 5

-1 6

-1 6
-14

-14

-1 5

-1 5
14

Jul-
Jul-

Jul-
Jul-
Jan

Mar

Ma y
Mar

Sep

Jan
Mar

Jan
Ma y

No v

Jan
Mar

Ma y
Sep

No v

Ma y

No v
Sep
over a protracted period, the inflation risk
should consider the delivery programme,
4/CE/13 Ready-mixed concrete 4/CE/ST/02 Structural steelwork materials
and the risk of any changes to the
content of the individual contracts and
the timing of their award. This will shift the risk of inflation for both the contractor bb expenditure profile on each contract
the balance of the market-price and and the client. bb market prices reflecting the different
resource-cost inflation impacts. BCIS has published six golden rules for resources for each contract
On large, long-term projects, the choosing an index: bb inflation in costs for the resources to
forecast of the programme of the 1. be clear about what you want to be used during each contract.
contract awards, the overall profile of measure and how you want to apply it
expenditure and the expenditure profile in 2. choose an index measuring the Identifying when different forecasts should
each contract are often as important as costs that most closely matches the be applied will change the inflation risk.
the forecasts of inflation. characteristics defined in point 1 An assessment of the impact of delaying
3. if you are using the index to link costs or accelerating the award of contracts
Accounting for inflation in a contract or agreement, be clear should form part of the risk analysis.
Contracts with inflation adjustment that it meets your needs, particularly in BCIS publishes five-year forecasts
clauses differ in the way that they respect of: for tender prices, market conditions and
account for this, but most commonly • the frequency of publication – resource costs for both building and civil
they apply indices, agree a weighting of monthly, quarterly, annual engineering (www.bcis.co.uk). In addition
resources at the outset and calculate a • your updating and revisions policy to these, BCIS produces bespoke
single index for each valuation. This has 4. understand the inputs to the index and forecasts for clients and contractors on
a distorting effect on longer contracts, the calculation methodology individual projects, sectors and locations
though, where the resources used at the 5. read the notes and definitions (www.rics.org/bcisforecasts).
beginning differ from those used towards 6. never choose an index because of its An inflation forecast that reflects
the end. past performance. the resources and the programme of a
Figure 2 shows the differential particular project will provide a better
movement in the cost of ready-mixed The PAFIs have been designed to understanding of the inflationary risk than
concrete and steelwork over the period allow for price adjustment on contracts a generic forecast. b
from January 2014. It shows that the such as NEC, under its Option X1 Price
effect of steel prices on the cost of adjustment for inflation; BCIS and
the project would differ considerably Crossrail produced a case study on
depending on when it was incurred, how PAFIs were applied on the latter’s
but using a standard set of weightings contracts (www.rics.org/paficrossrail).
might under- or over-recompense the Separate PAFI series are available for:
contractor for inflation. bb building
BCIS produces the Price Adjustment bb civil engineering Joe Martin is Lead Consultant at BCIS
Formulae Indices (PAFIs) that were bb highways maintenance jmartin@bcis.co.uk
devised by the industry for use with bb specialist engineering.
inflation adjustment clauses, but a variety
of other indices are occasionally used Forecasting inflation
(www.rics.org/pafi). Assessing the risk of inflation on a project
Related competencies include
The use of a single generic index may requires forecasts of: Commercial management of construction,
not represent the inflation experienced bb the contracting profile, to identify Design economics and cost planning,
on a project; modelling an index based on when contracts will be let Procurement and tendering, Project financial
the resources and expenditure profile of bb how inflation in the delivery period will control and reporting, Risk management
a particular project will therefore reduce be dealt with on each contract

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Knowing
by site
Joseph Rizzuto and Indira
Chauhan explain that fostering
positive relations between industry
and academia can provide valuable

A
learning opportunities for built
environment students

t the University understanding of building construction project on the waterside in west


of West London methods and processes. In the first London when the ground works were
(UWL), visits to year of study on the BEng Civil and in progress. The management team
construction sites Environmental Engineering, BSc provided commentary on the initial site
form an important Construction Project Management, BSc development activities, covering the
part of the Building Surveying and BSc Architectural site appraisal and in particular where
student learning Design and Technology, modules such as the existing services were located. To
experience, Building Technology, Building Materials, avoid costly disruption and having to
because they help develop an Civil Engineering Construction, Quantity decommission these services, the team
understanding of how theoretical Surveying and Civil Engineering Practice explained the challenges they would face
knowledge is applied in practice and underpin the use of traditional building and the methodology they would use.
provide an invaluable insight into industry materials and the construction processes During the site tour, students could
practices and the work environment. associated with them. These modules are see continuous flight auger-piling rigs
A site visit for students on built significantly enhanced by well-organised in action and piles being cast. Students
environment courses typically begins with site visits. were subsequently invited to the next
a presentation from the site management phase of the project some months later,
team, with a health and safety site Scope and scale where they saw the superstructure
induction that is followed by a guided The scale of the sites visited by UWL construction in progress and studied the
tour and commentary on the construction students varies in nature, and has project drawings, enabling them to relate
works in progress. included high-rise commercial buildings to the site as well as the environmental
This article considers the relevance and of concrete and steel-frame construction, constraints. The innovative responses
scale of construction site visits on built excavations for foundations and piling, that had been made to these constraints
environment courses, and how academics and complex demolition projects. Each were highlighted by the site team.
and industry support and organise them. visit is generally unique in nature, but On another site visit, the students saw
Fostering links between the construction all enable a better understanding of how a self-contained formwork system
industry and academic institutions is site operations. Staggered site visits of slip-forming was used to construct
essential, as allowing students to visit at different phases of a project allow a reinforced-concrete lift shaft in a
important construction works will inspire students to see the gradual progress of high-rise development. They watched
the next generation of professionals. construction works. the rising of the formwork at the steady
Students on built environment On one visit, students were taken to a rate of 300mm per hour that allowed
degrees are required to gain a good large residential apartment construction for the continuous pouring of concrete,

Images © Joseph Rizzuto and Indira Chauhan


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demonstrating the differences between


the use of slip-form techniques and the
jump-form system that was covered in
the classroom.
At a specialist demolition project,
meanwhile, students were given an
informative presentation by the project
manager on the different demolition
techniques available. The site was in
a congested area of central London
and surrounded by listed buildings,
so the students were able to gain an
appreciation of why specific demolition
methods were chosen. The experience
of observing actual demolition from a
viewing platform reinforced their learning
of demolition protocols.
By attending a range of site activities
on projects of diverse scales, students
are able to see construction works in
progress, can understand factors such as
environmental issues, or will experience,
for example, the effective management of
cranes adjacent to railway lines.
After each visit, a debriefing session
is held back in the classroom in the
form of a group discussion. This allows
students to reflect on the various
project processes, site constraints and
approaches used. As part of the module
UWL students after
their tour of the site assessment, students are required to
write a reflective essay on their visit,
highlighting any unique challenges and
how these were managed.
UWL students reviewing A similar set of visits takes place
project drawings before in the second year of study at UWL,
a site tour often to complex construction works,
where students’ increased knowledge
and understanding allows greater
appreciation of the techniques used.

Student perceptions
Construction videos and simulations
give students a two-dimensional or
three-dimensional experience of various
processes. However, it is important to
consider whether these provide the right
stimulus for understanding the scale and
impact on an actual site. A recent straw
poll of a number of first-year students
on the built environment courses at
UWL suggested that site visits were a
remarkable and distinctive experience that
no classroom learning could replicate.
One student commented: “It is great
to be able to ask the site team questions
and get an insight into the complexities
of project planning and management.”
Another student, who could see the
benefits of exploring real projects in
action, observed: “Sometimes, it is hard to
imagine the dimensions and scale of work
that takes place on construction sites.
A visit enables a better visualisation of n

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n how things actually work.” Many students come, first served basis. The visits are Effective learning
who have experienced virtual site visits organised with painstaking care taken by A live construction site can engage
and then compared these to actual visits management teams to give an overview students as active learners and have a
indicated that the live sites provide a of the project and an explanation of the long-lasting impact on how they learn. The
much more rewarding experience. processes. Students from different year effectiveness of site visits as a learning
Many full-time students said that groups often take up such opportunities; vehicle is enhanced when experienced
they had an unforgettable experience unfortunately, due to the popularity of professionals accompany students.
when they stepped the other side of such visits, only limited numbers are able Such professionals on UWL’s Industrial
the hoardings on their first site visit. to do so. Consultative Committee continue to
The signage had an impact, and vividly support and organise site visits.
reinforced the importance of health, Risks and hazards The learning opportunities provided by
safety and welfare on site. The site Safety is a top priority while visiting sites, a live site can be enriching, particularly
office environment and the variety of as construction activities are subject to if several visits to the same project at
construction materials and processes a number of significant risks. These can different stages are possible. Along with
used all contributed to this experience. be a result either of unique construction site operations and project management
Part-time students on the courses features with an unpredictable practices, the complexities of a project
shared similar views to their full-time environment, or any complex processes and how it evolves over time will be seen.
peers on the importance of site visits being used. Although visits to Site visits also provide an excellent
as part of their learning on the construction sites are not prevented opportunity for construction companies
construction-related modules. Planning by health and safety legislation, it is to showcase what industry has to offer.
constraints, materials and site traffic essential to carry out risk assessments They allow students to engage directly
management, and use of specialist to ensure the safety of visitors – indeed, with the construction process and to
technology are some of the areas that all those on site. Thus, all visits entail speak to members of site and project
these students valued the most. a risk assessment being completed by teams. These experiences contribute to
Most students expressed a preference both the site team and the organising the development of more confident,
for visiting sites in groups of not more academic. As an essential part of this, work-ready graduates.
than six because it was then easier all UWL students are fully equipped with We, as the authors, would like to urge
to shadow the person giving the tour the appropriate personal protective all chartered surveyors working on
while being able to hear what was being equipment, which fully complies with projects to reach out to local universities
explained to them. health and safety requirements. and help with site visits to projects that
Site teams are sometimes justifiably are near a university campus. b
Constraints and challenges reluctant to allow visitors on to certain
Accommodating large class sizes on construction sites. This may be due to
site visits poses a major challenge, as the specialised risks encountered, such
it requires the course leader to find as confined spaces or asbestos removal;
appropriate sites with sufficiently large work involving heavy plant movement or
management teams. This often means very high noise levels are other factors
groups are split, with possibly two or three that restrict possible visits.
senior managers involved in showing them
around. This may be a deterrent for some Outreach
project managers, as such visits invariably In addition to the professional bodies
require more detailed organisation, mentioned above, many large construction Joseph Rizzuto is Head of Engineering and
additional resources and probable companies have established links with Built Environment in the School of Computing
disruption to the works. academic institutions and are able to and Engineering at UWL
Other challenges include finding offer visits to readily accessible sites. The joe.rizzuto@uwl.ac.uk
a steady supply of ongoing local Industrial Advisory Boards and Industrial
Indira Chauhan is Course Leader for the BSc
construction projects that, ideally, Consultative Committees at university (Hons) Building Surveying in the School of
tie in with the theoretical material schools or departments provide a platform Computing and Engineering at U WL
being covered in the classroom. Sites to work with academics and offer project indira.chauhan@uwl.ac.uk
located close to university premises are visits for students. For some companies, it
convenient as this means less travel is simply a case of finding and establishing
time, minimising timetable disruption. the right contact in the academic
Accessibility is often problematic, institution to organise such visits. JBM’s Guidelines for Developing
however, as many construction All major contractors have corporate Degree and Further Learning Programmes
companies offer site visits to projects that and social responsibility policies in place http://bit.ly/2Ba5kIL
can be located hundreds of miles away. as part of corporate governance, and
Professional bodies such as RICS, one of the core principles of these is to
the Chartered Institute of Building and build relationships with communities.
the Joint Board of Moderators (JBM) Encouraging site visits can provide
Related competencies include
help with site visits for students on the opportunity to enhance these Construction technology and environmental
construction and engineering courses relationships, so establishing and services, Design economics and cost planning,
on a regular basis. These visits are open fostering good links between industry Health and safety, Programming and planning,
to students from all UK universities, and academia is a way to ensure that a Team working
but places are allocated on a first structured approach is taken.

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improving performance. The research

Growth chart
showed that 31% of market share winners
reported that their on-site processes are
becoming much more efficient, compared
to 15% of market share decliners.
The tight labour market in the sector
Sebastian Chambers identifies three key factors

A
also means the more enlightened firms
crucial to progress in the construction industry that focus on recruitment and retention
of talent are best placed to succeed.
Of the market share winners, 27%
report a well-structured apprenticeship
t a recent of varying size, covering a wide range of scheme, compared to 13% of market
round-table skills, locations and sectors. This shows share decliners. When it comes to hiring
discussion, a clear correlation between successful, graduates the growing firms are again
CEOs from the growing companies and three key ahead of the pack, with 24% recruiting
construction factors: employee engagement, strong from higher education institutions,
and building relationships with subcontractors, and the compared to 7% of those in decline.
products sector, use of technology (http://bit.ly/2yqT31G). With just one in 20 construction
investors and workers being female, successful firms
advisors deliberated the challenges Skills for success also place much greater emphasis on
and opportunities they foresaw over We separated the firms into three engaging with women, and 36% are
the coming years. While investors and categories. First there were share actively working to improve the work
advisors talked about cyclical risks in the winners, businesses with sales growth of environment for female staff. Training
context of Brexit, all the industry leaders more than 5% per annum. Second came is also crucial to develop expertise and
focused on two things: skills shortages the share decliners, businesses with improve productivity – and again, the
and productivity challenges. falling sales; and third, there were the market share winners far outpace the
This may have been characterised as a non-movers, those with sales growth of lesser-performing firms in this regard.
split between London and the rest of the between 0% and 5% a year.
UK. Construction in the capital – where Turning to the possible reasons for Winning the war for talent
most advisors and investors are based these positions, the skills shortages now Much of the UK construction and
– has had a good run over the past few faced by the sector are not new. Even infrastructure sector is growing robustly,
years, with a sharp rebound after the allowing for the recession, there has and there is an increasing shortage of
financial crisis and strong investment been a consistent undersupply of skilled skills to meet demand. For this reason,
in commercial property, infrastructure workers in the construction industry since companies that are taking market
and housing. However, London is now the beginning of RICS records in 1998 share are winning the war for talent, are
experiencing something of a mid-cycle (rics.org/ukconmarksurv). This looks set maintaining a loyal subcontractor base
correction, particularly in the market for to continue as, according to research and are promoting productivity.
luxury apartments, while much of the rest from the Office for National Statistics CIL’s report makes it clear that
of the UK eventually started to recover last year (http://bit.ly/2B5r9w5), the executives and investors need to take
from the recession in 2013. There is number of workers in the construction key performance indicators on team
now a strong outlook in areas such as industry is still 200,000 below its 2008 engagement seriously. For every initiative
affordable housing and infrastructure peak, while trainee numbers keep falling. around technology, order books, sales
outside the capital. CIL’s research shows that the pipelines, operations and productivity,
Cyclical risk is ever present in the companies taking market share there needs to be an equivalent emphasis
construction sector, and is something for consistently reported a more engaged on recruitment, diversity, career
which industry leaders and advisors must employee base, compared to those who development and retention. b
prepare. However, there are also other are losing ground: 41% of market share
important factors that affect the sector winners described their employees as
and the success of businesses in it. highly engaged, compared to just 12% in
To gain detailed insight, management the market share decliners. Engagement
consultancy CIL has recently conducted is key to winning the battle for talent.
research among 140 construction firms The ability to develop strong


subcontractor relationships through
collaborative working is another key Sebastian Chambers is Partner and Head of
Construction and Building Products Practice at
factor for success – 29% of market CIL Management Consultants
The consistent share winners strongly agreed that they
have loyal subcontractors, compared to
schambers@cilconsultants.com

undersupply of just 10% in the share decliner category

skilled workers in (http://bit.ly/2D4TzV6).


Those firms most willing to engage
construction goes with technology and new building
practices will be better able to encourage
Related competencies include
Business planning
back to 1998 efficiencies and increase sales, thus

F E B R U A R Y/ M A R C H 2 0 1 8   1 9
RICS CON ST RU CT I O N P R O J E CT M A N AG E M E NT
JO U RN A L

Bargaining
chips
Chris Green explains why negotiation
is vital to construction, and how to
improve your skills while upholding

T
ethical and professional standards

he valuation parties’ minds, although there is some bb consider the venue, equipment and
of variations, desire to help. Effort tends to be seating plan for the meeting.
extensions of time concentrated on inadequacies in the other
and a project’s party, with growing emotional pressure. You should ask yourself these questions.
final account Parties will withhold critical information. bb What facts are missing, and what facts
should all be Intervention strategies will focus on will be required for the negotiation?
matters of fact and trust and team-building, to move up to bb What documents need to be prepared
entitlement, as in proactive problem-solving. for whom, by when? Do they need to be
the amount of time or money calculated exchanged in advance?
exactly in accordance with the contract 3. Contest bb What are the time limits for the
change control mechanisms. However, The parties have developed false negotiation, and what are the implications
it is commonplace in construction and perceptions and assumptions and of breaching them?
infrastructure to have to negotiate dialogue is uneasy. bb What are the current target settlement
agreements, particularly where the In this case, the intervention strategy and worst case reservation numbers and
form of contract contains variation and is to create a structured approach with other variables?
extension of time mechanisms requiring firm ground rules, to help move towards bb What are the past patterns of
one party or the other to make a fair and proactive problem-solving. interaction between parties, and what
reasonable assessment of entitlement. might go wrong during the sessions?
In these circumstances, it is helpful to 4. Fight bb What are the preferred negotiating
develop a clear negotiating strategy The parties have developed a desire to patterns for the other party?
that will enable the parties to reach an withdraw or to hurt and humiliate each bb What authority to settle do the parties
amicable and equitable agreement. other. Winning on principle becomes more have, and will they need to consult with
important than proactive problem-solving. third parties during the negotiation?
Establishing positions The intervention strategy will be for bb What doubts will parties air to support
The level of disagreement between the each negotiating team to exert strong their views and destabilise your position?
parties will dictate the strategy required leadership and overcome aggressive bb What are the possible and probable
to reach an amicable settlement. The factions in their number, then to move up outcomes for this negotiation?
following five positions describe the level through the phases above.
of disagreement and the appropriate Opening the negotiation
intervention strategies for resolving them. 5. War Negotiations inevitably start with opening
Note that an amicable agreement will The parties seek to destroy each other offers from the parties and can be
not be reached until the parties move to using any means. Intervention is needed typified as detailed in Table 1.
position 1. to enforce separation of the parties and It is important to understand how your
expel disruptive team members. opening offer will be viewed and the
1. Proactive problem-solving effect it will have on the opening positions
Both parties agree what the problem Preparation of the parties. There is then the question
is and want to solve it within agreed It is important to spend time ahead of of how to make the opening offer, which
timescales without blame. This requires negotiation to prepare properly. A few can be done in four different ways.
a general openness about people and issues to consider are as follows: 1. High or low, soft: this involves the
information; the parties establish a mutual bb examine the causes, possible offer of a high price, but with a hint of
problem-solving team that focuses on interventions and range of outcomes of willingness to negotiate; or the offer
building consensus. No intervention the dispute of a low price, but the indication of a
strategy is required. bb try to establish the other parties’ willingness to increase. These offers will
interests and goals in order of priority be just inside the insult zone, but will elicit
2. Disagreement bb think about who should attend the questions for clarification from the other
Self-protection is uppermost in the preliminary meeting side, on which negotiations can build.

Image © Shutterstock
2 0   F E B R U A R Y/ M A R C H 2 0 1 8
RI CS CONST RU C TIO N
JOUR NAL

Make it easy to say “yes”


Table 1 Ask for opponents’ ideas and build
Range of opening offers on them. Offer them a choice: don’t
overlook people’s basic human needs,
Non-starter offer Insult zone Credible offer and don’t assume there is a fixed
Dangerous, as parties will: Typified by lack of objective These offers are starting to outcome over which both parties must
• walk away criteria and weak look interesting, but a better fight for their share.
• find alternatives justification. Start deal is still possible
• seek revenge negotiation here if the other elsewhere. Both parties
Make it hard to say “no”
• litigate party knows there is a deal need to add extra variables
• do themselves to be done and is set up for a with high value to the other Ask what will happen if no agreement
reputational damage. protracted negotiation. side and low cost to is reached. What do you think your side
themselves. will do? Warn the other party about
potential undesirable consequences, but
2. Reasonable firm: this will be received Try to maintain an oversight on the do not threaten what your last resort will
as an opening offer if credibility has whole process and do not get fixated on be. Use third parties to help or limit what
previously been established. It can also defending singular issues or staying on your side will be able to do. And finally,
be used to close down an element of the difficulties for too long. Try to emphasise seek mutual satisfaction, not victory.
overall deal. It is often more acceptable the points on which agreement has been
from more senior negotiators, and is a reached and set up a monitoring process Concluding negotiations
good way to open if you have sound, to record individual agreements as As the negotiation progresses, it is
objective criteria from which to work. progress is made. helpful to record agreements made
3. No offer – start with progressively, to narrow down the areas
problem-solving: this is a good Conduct of disagreement. This will help both
technique for increasing the range of Be aware of the behaviours you and parties see the advances being made,
variables available to the parties. your team display. Failing to listen, acting and will form the heads of terms to help
4. No offer – start with silence: on assumption and using questions draft a settlement agreement if required.
sometimes it’s just good to hear what the poorly can exacerbate a dispute. Avoid It is worth remembering that we
other party has to say. talking about “justice” or “fairness” and are likely to have to deal with people
instead focus on the market price for with whom we disagree on a regular
Common mistakes the resolution of the negotiation. Finally, basis, so it is worth developing
Inexperienced negotiators are liable avoid personal insults and the targeting good negotiating skills and building
to make several mistakes during a of individuals. collaborative solutions to preserve
negotiation. A few of these to watch out otherwise valuable relationships.
for are as follows. Dealing with difficult people Finally, reflect on RICS’ global
From time to time, we all come across professional and ethical standards
Preparation difficult people with whom we need to (rics.org/ethicsprofessionalstandards):
Failing to prepare in advance of the negotiate successfully. The following bb act with integrity
negotiation will weaken your position. strategies can help to overcome some of bb always provide a high standard
Assembling all facts and evidence in the difficulties. of service
support of your position ahead of the bb act in a way that promotes trust in
negotiation helps to affirm and strengthen Don’t react the profession
your arguments. It is also worth reflecting Three natural reactions are to strike back, bb treat others with respect
on any constraints that may be imposed to give in or break off the negotiation. bb take responsibility. b
on any potential settlement such as But remember your interests in the
internal governance and examining negotiation, remind yourself of the tactics
possible weakness in your position. for dealing with difficult people, and take
time out to recover from conflicts.
People
Make sure you invite the right people Step to their side
to the negotiation. Remember that Listen actively to what is being said and
you will need to create a proactive acknowledge the point that the other Chris Green is Group Commercial Director
problem-solving forum to be successful. party is making. Understand why they at J. Murphy & Sons Limited
Employing people specifically to prove are making it, so that you can agree but chrisgreen@murphygroup.co.uk
the other side wrong, such as lawyers or without conceding.
experts, can be a mistake. Make sure you
have a person who has authority to make Don’t reject the proposition, reframe it
a settlement. Ask problem-solving questions such as
Related competencies include
“How about …?” or “What if …?” that invite Communication and negotiation, Conflict
Tactical mistakes collaboration, rather than questions that avoidance and dispute resolution procedures,
It is easy to lose sight of the negotiating seek concessions such as “Am I right?” or Contract practice, Data management;
process and focus purely on the appear to challenge and contradict such Managing people, Team working
substance and detail of issues in dispute. as a blunt “Why?”

F E B R U A R Y/ M A R C H 2 0 1 8   2 1
RICS CON ST RU CT I O N B I O GR A P H Y
JO U RN A L

Carrie de Silva tells the inspirational life story


of Irene Barclay, the first woman to qualify as a
chartered surveyor, who did pioneering
work in social housing and slums

First

I
among equals
rene Barclay was slums; she also met Miss Maud Jeffery, found “stingy”, even by the standards of
born Irene Turberville who was a housing manager for the the time.
Martin to a socialist Crown Estate Commissioners and
family in Hereford formerly secretary to social reformer Her own practice
in 1894. Her father, Octavia Hill, one of the founders of On qualification, she spent six months
Basil Martin, was the National Trust. Maud ensured that working with Louis de Soissons, architect
a non-conformist Irene became an early member of the of the new Welwyn Garden City, but
minister whose Association of Women House Property she soon set up on her own in Finsbury
memoirs, An Managers, and encouraged her to study Square in London. She ran the practice,
Impossible Parson, for surveying exams. largely in partnership with Evelyn Perry,
set out the philosophy of public service, Irene also took evening classes in Somers Town – the area around
faith and wry sense of fun that informed alongside Evelyn Perry, the second St Pancras, King’s Cross and Euston
her upbringing. woman to be admitted to the profession stations – for more than 50 years.
She was the eldest of four, though and they noted, with ill-concealed Irene’s working life was spent improving
her youngest brother died in childhood. mischief, the embarrassment of their social housing in the capital, and she was
Another brother, Kingsley, was occasional tutors at having women attending lectures involved from the earliest days with the
lecturer in politics at the LSE, a on drainage and sanitation. St Pancras Housing Association; she
committed pacifist and editor of the She was employed throughout her went on to become its secretary in 1925
New Statesman from 1930 to 1960, later training by the Crown Office on a salary and continued to hold the office for
publishing a memoir called Father Figures that reached £140 per year – which she almost half a century.
that gave further insight into the Martins’
background and family politics.
Irene attended Hereford High School,
which she loved, until 1911. She then
boarded at Monmouth High for two years,
where she was “miserable in the extreme”.
Having grown up in reasonable comfort,
the family moved to Finchley in 1913 in
somewhat straitened circumstances,
although the tertiary education that
followed was a happier experience for all
three surviving Martin children.
She gained a BA (Hons) in history
in 1916 followed by a diploma in social
science in 1917, both from Bedford
College, part of the University of London.
In his memoir, her father notes that “it was
a matter of no little pride to me and my
wife that we succeeded in sending our
three elder children to university in spite
of our tiny income”.

Surveying exams
Work experience she undertook during
k The Barclay family (clockwise from left): youngest son Anthony; Irene; husband
her diploma introduced her to London’s John; older son Michael

Image from flyleaf of People Need Roots, Irene Barclay, 1976


2 2   F E B R U A R Y/ M A R C H 2 0 1 8
RI CS CONST RU C TIO N
JOUR NAL

Women in surveying
We are 99 years on from the passing
of the Sex Disqualification (Removal)

Irene said she would be sorry if no more
Act 1919. This lifted the bar on
women entering certain professions,
women surveyors followed her, “as it really is
largely following the social, political a job in which a woman may be very useful”
and economic fall-out of the 1914–18
war, but also due to considerable and countered perceptions of the slum would later become RICS. At the end
lobbying in the wake of Bebb v Law population, describing these attitudes of the war, however, she became chair
Society [1914] 1 Ch. 286, in which in a letter she wrote to the Spectator as of the SWHM, when she prompted the
women were deemed not to be “a libellous insult to the mass of poorer dropping of the “W” and the introduction
“persons” as defined by the Solicitors working-class people”. Along with the of men.
Act 1843. St Pancras work, Barclay’s firm helped After the war, she continued to
Membership of the legal and establish and manage other housing campaign for better housing and joined a
medical professions is now around associations, managed council estates, number of public committees and boards,
50% women or more, but in and undertook both private professional expressing the hope that she had been
surveying the figure is still only 14%. work and some voluntary activities. chosen on the strength of her skills as a
This fact would, doubtless, surprise She also supported tenants in their surveyor and not as a token women.
and disappoint Irene Barclay, née struggles with landlords and loan sharks, Unlike many career women in the
Martin, the first woman to qualify as which led to the establishment of a loan first half of the 20th century, Irene
a chartered surveyor, who joined the club and furniture shop. In addition, she married and had two sons (see image,
Valuation Division of the Surveyor’s worked to provide accommodation for the below left). Her husband John Barclay
Institution in 1922. elderly as well as nurseries, play areas, was a committed pacifist and member
While there are challenges to seaside holidays and a children’s home in of the Peace Pledge Union who was
achieving a more diverse and the country, near Ockley, Surrey, with her prosecuted during the Second World War
inclusive profession, initiatives such politics and her deep compassion always for encouraging disaffection among the
as the RICS Diversity and Inclusion manifest in practical measures. troops. In 1966 she was widowed, and in
conference and the Inclusive that year she also received an OBE for
Employer Quality Mark aim to Slums her work with housing associations.
redress the balance. But even the In the decades of mass slum clearance, She retired in 1972 and died in Toronto
most optimistic forecasts predict that Irene and Evelyn broke new ground in 1989, having moved to Canada a few
it will take at least two generations to with their surveys, commissioned both years earlier to be near her younger son
achieve gender parity in surveying. privately and by local authorities; these Anthony. She is commemorated among
were unique in the extent of their internal the faces on the Somers Town Mural on
surveying and engagement with residents, Polygon Road, London NW1, and also by
The society’s first project was to as opposed to the more cursory, external name in Irene Barclay House in Eversholt
purchase and refurbish seven houses, surveys conducted for councils. This not Street, around the corner from the mural.
though she herself later favoured only gained tenants’ support but provided In a letter to her old university tutor
demolition and redevelopment over depth to discussions of housing need. in 1925, she said she would be sorry “if
refurbishment once the extent of damp, Irene was a prolific speaker, no more women surveyors follow on, as
dry rot, poor structure and bedbug broadcaster and writer, often contributing it really is a job in which a woman may
infestation became apparent. to the left-leaning press such as the be very useful”. In later decades she
A key feature of housing association Fabian Quarterly or the New Statesman. voiced disappointment that, even though
developments managed by Irene and Writing and speaking invitations increased her practice had trained many women
Evelyn, which distinguished them from considerably on the publication of the housing managers, relatively few went on
council programmes, was rehousing influential wartime report, Our Towns: to qualify as surveyors. She would still, I
within communities to retain social bonds, A Close-Up, produced in 1943 by the venture, be shocked that in 2018, 86 in
an ethos reflected in the title of her 1976 Women’s Group on Public Welfare, of 100 chartered surveyors are men. b
book on her working and, to some extent, which she was a member.
personal life, People Need Roots. This report had been commissioned
Irene and her partners also achieved by the National Federation of Women’s Carrie de Silva is Principal Lecturer in Law and
some of their success through shrewd Institutes when evacuation disclosed the Taxation, Harper Adams University, and a trainer
financial management, for example, poor hygiene, nutrition and behavioural at surveying training provider BlueBox Partners
running an in-house workforce for standards of a small proportion of cdesilva@harper-adams.ac.uk
general maintenance, only subcontracting evacuees to be of concern. She
large structural programmes and even also edited the annual journal House
then ensuring that all materials were Happenings after the war.
purchased direct. Irene lacked time in her early career Extended digital and print versions of this short
to keep up with professional groups: the biography are available for £5 from
Supporting tenants Soroptomists, the Society of Women Carrie de Silva; please email her at the
Irene was active in fundraising and Housing Managers (SWHM) and, of address above for ordering details
gave many talks where she bridled at course the Surveyors’ Institution, which

F E B R U A R Y/ M A R C H 2 0 1 8   2 3
RICS CON ST RU CT I O N A DV E RTI S I N G
JO U RN A L

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2 4   F E B R U A R Y/ M A R C H 2 0 1 8
LEG A L RI CS CONST RU C TIO N
JOUR NAL

Shy Jackson reviews a 150-year


old ruling on nuisance, highlighting
its applicability to modern land
and construction cases

Escape
notice

R
ICS was founded in 1868 and Unforeseen circumstances
has been developing ever In order to make a claim for damages, the harm must also
since. Land and construction be foreseeable. In Cambridge Water v Eastern Counties
law has likewise changed Leather [1994] 2 AC 264, water in a borehole was
in that time, although one contaminated by solvent seeping into the ground from a
important survivor from tannery that was located 2km away. It was held that the use
those days is the House of of land was unnatural, but that the harm caused could not
Lords’ judgment in Rylands v be regarded as foreseeable.
Fletcher [1866] L.R. 1 Exch. A more recent example is the decision reached in
265. This holds that the Northumbrian Water Ltd v Sir Robert McAlpine Ltd
occupier of land who brings [2013] EWHC 1940 (TCC), when the statutory sewerage
and keeps any substance undertaker sued a contractor after concrete that had been
there likely to do damage if it escapes is bound to prevent its poured as part of the piling works got into private drains and
escape and is liable for the consequences should it do so, even caused a blockage in a neighbouring property.
if there has been no negligence. Neither party was aware of the private drain until an
That liability in such cases will be for private nuisance, which inspection of a 1908 plan of the connection, which was
is an unlawful interference with a person’s use or enjoyment of found in the drainage archives at the Newcastle Discovery
land. In that case, the defendants constructed a reservoir and, Museum. The judge decided that as the contractor was not
unknown to them, the land contained mines that connected to a negligent, it had not been established that the existence of
colliery operated by the owner of neighbouring land. It was held the drain was reasonably foreseeable and, therefore, neither
there was no negligence but that the defendants were liable was the damage to the sewer.
when, on the reservoir being filled, the water flowed through
the old mines into the neighbouring land. The Rylands rule has Conclusion
developed since 1866, but it is still relevant and applicable; As can be seen, liability under the rule in Rylands is not
though, as the following cases show, careful consideration of the easy to establish, but any liability that may arise cannot be
facts in each case is needed. ignored. The rule can impose a liability on contractors and
owners of land and construction practitioners, and while
Use of land and escape the law has developed substantially over the past 150 years,
In order for liability to arise, the use has to be unnatural, and the there are still circumstances in which it might apply as part
substance has to escape from one land to the other. In Transco of the general tort of nuisance. b
v Stockport Metropolitan Borough Council [2003] UKHL 61,
water escaped from a pipe carrying it from mains to storage
tanks in a block of flats belonging to the local authority, causing
the collapse of an embankment supporting a gas main. It was
held that the rule did not apply in this case, as it was impossible
to regard the supply of water by the council to the block of flats
as anything other than a natural or ordinary use.

Liable parties Shy Jackson is Partner at Pinsent Masons


shy.jackson@pinsentmasons.com
Liability is not limited to the owner of the land – it extends to the
person who controls or manages the dangerous substance, and
it could therefore make a contractor liable for the escape of, for
example, building materials or fuel kept for its plant. There are
some defences that can be raised, including where the injured Related competencies include
party caused the escape, or where the escape was due to an Contract practice, Project administration
act of god or a third party.

Image © iStock
F E B R U A R Y/ M A R C H 2 0 1 8   2 5
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