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Summary
The study’s objective was to build a standardized questionnaire to evaluate social desirability. The
composed questionnaire proposes to identify apparent tendencies in filling out personality evaluation
tests, used in professional selection situations.
The theoretical concepts used in establishing and supporting this test were adjacent to the concept of
social desirability and its two main factors: impression management and self deception. The methods
utilized were those specific to the construction and initial validation of such a test: those of defining and
describing the key dimensions, item modeling, content validity checking (experts' task), etc.
The resulting questionnaire was first tested on a group of 511 subjects, members of the general
population. The results thus obtained confirm the identification of the two main factors of social
desirability: impression management and self deception, both relating to concepts described in the field’s
literature. In order to check the validity of the questionnaire, it was applied alongside an honesty scale,
thus being analyzed the relations between the two tests. There are also described the differences between
the results obtained in the two dimensions by variables such as age, sex, level of education and levels of
income.
The main conclusions of this study insist on outlining the usefulness of such a local, valid, test, in
identifying the validity of the answers given by subjects to personality evaluation tests, in the
organizational context.
Key words: social desirability, impression management, self deception, apparent tendencies, social utility.
1. Definitions and history characteristics and to recognize and accept only
the desirable ones. Paulhus (1991) considers that
Social desirability is a concept mostly social desirability is the subject’s tendency to
encountered and studied in scientific areas such give answers in a manner that is favorable to the
as organizational-industrial psychology, subject. These authors consider that social
personality psychology, social psychology and desirability means that people are trying to make
health psychology. It was first defined in 1960 themselves appear more in accordance with
by Crowne and Marlowe who considered social social standards. (Laughland et al., 1994).
desirability to be ’’the subject’s need to obtain Considering this array of definitions, we thought
the approval by giving answers in a socially and appropriate for the investigation process
culturally accepted manner’’. presenting social desirability as the tendency of
Therefore, social desirability represents an individual to present himself in a favorable
a problem of the subjects in giving answers way to others, in order to hide certain flaws or
related to social customs, rather than their own accentuate certain qualities.
personal beliefs and values (Gravdal & Sandal, Phillips and Clancy (1972) claim that
2006). social desirability is composed of two aspects,
We can find information regarding the social desirability, as a personality trait, and the
conflict between ’’to desire VS should’’ in the need for social approval. As a personality trait,
literature of the field. When evaluating our social desirability relates to those behaviors
behaviors we talk more about how we should performed by people in order to make a good
behave instead of how we would like to behave. impression about themselves (for example, in a
Epley and Dunning, (2000), specified that job interview situation, a person, even though it
people tend to predict how they will behave in doesn't know much about the rain forest, might
the future, most times overestimating the fact declare that he/she is a supporter of saving it,
that they will behave in a socially desirable way only to make a good impression).
(Tenbrunsel et al., 2007). The need for social approval relates to
Over the time, the concept of social presenting a culturally desirable response. This
desirability was described in multiple ways, but attribute is encountered in individuals who wish
never precisely defined. DeMaio (1984) to project an image of being a part of the
suggested that social desirability is the tendency majority. Recent work suggests that this is more
to present a favorable image of one’s self. a need of avoiding disapproval. ( Laughland et
Phillips and Clancy (1972) proclaimed that al., 1994).
social desirability refers to people's tendency to Analyzing some definitions presented
deny socially undesirable features and by authors such as DeMaio (1984, as cited in
Laughland et al., 1994), Paulhus (1991, as cited case, the parent is lying to himself, because
in Laughland et al., 1994), Philips and Clancy he/she wants his/her child to tell the truth. It is
(1972, as cited in Laughland et al., 1994), we mainly considered a moral defect, lack of
can say that social desirability is a concept that honesty and irrational. It is also considered a
concentrates the idea that people want to present matter of destiny: some people are just not
themselves in a good light in front of their peers, capable of deducting properly from perception
thus integrating themselves in the social norm. and experience. Anyhow, it is possible that the
In the past years, social desirability has been parent of the above mentioned child has faith in
defined as being a sum of two components: self his offspring because of the relationship between
deception and impression management. By the them and the experience that it has with the kid,
fact that each component could be separately which would constitute sound reasons to believe
defined, it could also be defined this wide the child’s claims of innocence. To summarize,
phenomenon of social desirability. an apparent act of self deception can be
explained in cognitive terms without referring to
2. Self deception irrational thinking or unconscious reasoning.
Self deception can be neither immoral, nor an
The concept of self deception presents intellectual defect. It could be that an intelligent
itself as being quite obscure, and constitutes a person has sound information about their child,
relevant area for empirical research. What is self knowledge that things aren’t always as they
deception? It is the process by which an seem, insufficient information about the
individual cheats himself into considering true accusers, so not enough reasons to doubt the
what is in fact false. Otherwise put, it is a way child. If another person analyses the situation
for us to justify our false beliefs to ourselves. and agrees that the evidence incriminates the
When philosophers and psychologists child and the parent was mistaken, we would say
talk about self deception, they insist on that he was merely wrong and not self deceived.
unconscious intentions and motivations, We consider he was deceived because we
considering it to be a bad thing. To explain how assume he was irrational, instead of just wrong.
self deception works, theorists consider self- Either way, if cognitive competence is allowed
interest, desire, insecurity and other as an explanation for certain irrational beliefs,
psychological unconscious factors that then resorting to unconscious psychological
negatively affect our desire to believe. A mechanisms are not thought of as being
common example would be that of a parent that necessary.
believes that his/her child is telling the truth A better understanding of the dynamics
even when facts show that he is lying. In this of self deception might be offered by common
practice. Plate wrote that ’’nothing is worse than the static paradox. How can a person hold
self deception – when the deceived one is contradictory beliefs at the same time? The other
always at home with you’’ (Cratylus as cited in paradox relates to the process or dynamics of
Mele, 1997). Others sustain that self deception is self deception – also called the dynamic or
a good thing, but matters concerning cheating strategic paradox. How can a person deceive
one’s self remain up for debate. In any case, himself without interpreting their inefficient
ideally, a complete understanding of the intentions? A person cannot at the same time
semantics of self deception would help reduce believe a sentence and it’s negation as well, this
the harm caused by it. (Mele, 2001) thing being an impossible state of mind, thus,
Traditionally, self deception has been self deception as it has been traditionally
defined in relation to deception amongst understood and defined is impossible. (Mele,
individuals, where person A intentionally makes 1987, as cited in Standford Encyclopedia of
person B believe sentence p, although person A Philosophy, 2008)
knows or believes otherwise. Such deception is These paradoxes have led certain
intentional and requires that the person philosophers to doubt the actual existence of self
deceiving know sentence p and the person being deception. (Paluch 1967; Height 1980, as cited
deceived believe it. Because of the connection to in Standford Encyclopedia of Philosophy, 2008).
deception amongst individuals, we can make the Considering the empirical evidence proves that
distinction between error and self deception, self deception is not only possible but also
because of the fact that acquiring and omnipresent (Sahdra & Thagard 2003), many
maintaining false beliefs is done intentionally have looked to resolve these paradoxes. These
and not by accident. If self deception is modeled approaches can be organized into two main
similar to deception amongst individuals, then groups: those claiming that these self deception
the person deceiving makes it so he believes paradigm cases are intentional, and those
sentence ’p’ while honestly believing sentence denying it, or as they are also called, the
’p’ to be true. In this traditional model, those intentional and non-intentional approaches.
deceiving themselves apparently hold Followers of the first approach support the
contradictory beliefs and intentionally force intentionally interpersonal deceiving capacity
themselves to believe something they know to model, as it helps explain the apparent
be actually false. (Standford Encyclopedia of responsibility towards self deception of the self-
Philosophy, 2008) deceived, the selectivity and the differences
This traditional model of self deception between other motivated beliefs, such as
emphasizes two paradoxes: one concerning the illusions. Followers of the non-intentional
mental state of the person who deceives– called approach are impressed by the static and
dynamic paradoxes involved in self deception, deception, and this is required to choose a
concerning the intentional interpersonal degree of self deception, redoing some facts and
deception model. In their opinion, psychological unconscious reasons, in order to not be betrayed
models used to avoid these paradoxes are by subtle signs of self knowledge – deception
useless, such as autonomous subsystems, being practiced (Trivers, 1976 as cited in
unconscious beliefs or intentions, and others Moomal & Henzi, 2000). Later he developed
similar. (Chalmers & Bourget, 2006). this hypothesis in a book, starting from
If the radical models of self deception empirical research to sustain his ideas,
prove that our very own desires and emotions, essentially as follows: if the ability to deceive
colliding with social pressures, determine us to overpowers one’s ability, and if self deceived
maintain our beliefs as far as self deception is improves the ability to deceive others, then we
concerned, and to encourage our self deception are talking about selective advantages of one’s
habits, that are unaware of consciously, and that self. (Trivers, 1985 as cited in Moomal & Henzi,
we cannot expect to escape on our own; self 2000).
deception would still undermine our An interesting part of the empirical
independence, would manifest itself by means of research that Trivers (1985 as cited in Moomal
flaws of character, would remove us from moral & Henzi, 2000) proposes in support of this
commitments and pleasure. For this reason thesis constitutes an experiment using the
Rorty (1994) emphasizes the importance of the galvanic response of skin (GSR). When people
relationship we maintain with our friends, for listen to a recorded voice, the GSR rises, and if
they might not share our desires and emotions, the voice they hear is their own, even more so.
often times in a better position. With the help of In this experiment, once their self esteem has
these friends, the self deceived, with a bit of been lowered by means of a made-up task, they
luck, can recognize and correct the distorted exhibited the tendency to deny the voice they
image they have formed. heard was theirs, although the GSR was
Trivers and Ramachandran (1976, 1985) testament to that effect. Once their self esteem
(as cited in Moomal & Henzi, 2000) are two was heightened, they exhibited a tendency to
other authors attempting to present the evolution claim that other voices were also their own,
of self deception. Robert Trivers’s original contradicting the GSR again. Without their
research was based on the evolving relation knowledge, subjects were engaging in self
between human deception and self deception deception, in order to paint a better picture of
found in the opening of Richard Dawkins’s themselves. (Trivers, 1985 as cited in Moomal
book, another evolutionary biologist: ’’There & Henzi, 2000)
has to be a narrow selection in order to follow
Ramachandran (1996 as cited in
Moomal & Henzi, 2000) contradict Trivers’s consequences on us and others is a difficult task.
claims with a counter-example, the protagonists It requires, among other things, the
of which were two monkeys. Monkey A and determination of the degree of control that the
monkey B, placed in a location where a large people deceiving themselves have; about what it
quantity of bananas was available. Subsequently means to deceive one’s self (is it important
monkey A directed monkey B to a false morally or not ?), about it’s significance (is it for
location, in order to keep the bananas for itself. mental health or to cover up moral mistakes ?),
The point of the author is that Trivers were how often does self deception appear (can it be
correct then monkey A, wanting to deceive avoided ?). These are some of the questions
monkey B, would engage in self deception, science needs to focus on. (Boncu, 2008)
convincing itself that the bananas are in the
wrong location. So monkey A would go to the 3. Impression management
false location as well, thus defeating the point of
the original deception. Ramachandran, in the Impression management relates to
same article, proceeds by constructing a new controlling the information transmitted to the
theory or explanation for the evolutionary outside, for the purpose of improving the
origins of self deception, different from that of perception of others, to gain an advantage or to
Trivers. This new explanation is based on reach certain social goals. People can control
clinical data for patients with an affected right impressions about almost anything (brands of
brain hemisphere, which denied the paralysis, by clothes, political views), but the most important
invoking exaggerated reasons such as severe and most common form of impression
arthritis. It is worth noting that this phenomenon management is that concerning one’s own image
is very rarely encountered when the left part of – presentation of self, as Goffman calls it in The
the brain is deteriorated, resulting in the belief Presentation of Self in Everyday Life (Goffman,
that this affliction is more neurological than 1961 as cited in Dunn & Forrin 2000)
psychological. In view of such clinical evidence, Schlenker (1980, Wate 2000) defines
Ramachandran continues by saying that the impression management as the conscious or
biological function (localized in the left part of unconscious attempt to control the image
the brain), for which self deception has evolved, projected in real or imaginary social
was to impose consistency, continuity, stability interactions. When these images concern one’s
and cohesion over an individual perception of self, they are called presentation of self.
reality. (Ramachandran, 1996 as cited in Over time, many writers and
Moomal & Henzi, 2000) philosophers talked about tactics people use to
The evaluation of self deception and it’s control the impression others form of them.
Shakespeare wrote that ˮ life is a scene, and men of social relations.
and women are actors. They enter and exit the As social psychology evolves, it
scene, and one man can play more than one part proposes a more dynamic vision on human
in his life ˮ. Erving Goffmann presented the idea behavior. Currently the idea that people do not
of life as a show, backing up his claims with passively react to their environment has become
research showing that ordinary people act in a proven fact. Individuals try to structure and
such a manner as to create the desired model the environment they live in, and try to
impression to those around them, as actors do remove any threats within this environment.
when playing on stage. Also Goffman stated that Concepts such as impression adjustment,
these impressions are used with a precise impression management, presentation of self,
purpose in mind. These objectives can be social, relate to the intentional or unintentional control
psychological or material (Leary & Kowalski, people exert on the information presented to
1990). Impression management can constitute those around them, especially those they come
the basis for achieving the desired social image, into close contact with (Boncu, 2008).
by both verbal and non-verbal behavior. Impression management can be a
(Bozeman & Kacmar, 1997). conscious, controlled activity, premeditated
The resemblance between impression behavior, or, on the contrary, an automatic
management and acting (actors pretending to be process. Controlled self adjustment mainly
what they are not), shows the intentional and appears when performing is very important to an
duplicitous character of the former. Older actor, or when the actor encounters or
research has confirmed this fact, while more anticipates problems receiving positive feedback
recent research and observation show that cases (for example when having concerns about the
exist where people engage in impression opinions of other people). It has been proven
management without being aware that they are that automatic self-presentation, without a
doing so. For example, although amongst family conscious control from the individual, provides
and close friends we might think that we can be more positive information than conscious self-
ourselves, we may discover that we have presentation.
different behaviors (or present twisted versions If initial research started by
of ourselves), without thinking about this in investigating impression management from the
advance. This different behavior can be point of view of the individual, later
explained not only by wanting to be perceived investigations have taken the route of
differently by those around us, but also by others researching impression management from an
having certain expectations of us. So practicing organizational point of view. Thus the idea has
impression management favors the development appeared that a basic motivation, both internal
and external to the organization, is to be seen by tactics depending on different situations, some
others in a favorable manner, and to keep from people will focus on one or two of these. Self-
sight certain negative aspects. (Diana Nae, 2006) presentation tactics seem to accentuate the
Also, Jones and Pittman in 1982 (as selection of certain characteristics and omitting
cited in Jeffrey et al., 2007) identified five other others, rather than deliberate deception. Some
tactics of self-presentation that a person might people might use a particular tactic so much that
use: insinuation, intimidation, self-promotion, it becomes a consistent trait of that person’s
begging and exemplification. personality.
As far as nonverbal impression The theoretical field of self-presentation
management tactics are concerned, things has become quite vast and varied in the last 20
seemed a lot clearer and easier to catalogue, this years. Recent concepts describe impression
way identifying and testing several such tactics management as a fundamental component of
proved efficient. Following a study by R.A. social interaction. In order to communicate,
Baron in 1989, it was concluded that women individuals must select a huge amount of
that used perfume in preparation for an information themselves, analyzing and
interview where evaluated more favorably than transmitting to others only what the particular
the ones that didn’t. These results were also situation or relationship requires. This
confirmed for other nonverbal tactics such as presentation of information about one’s self is
smiling or affirmative head movements by influenced by the individual’s goals and by the
candidates during interviews (Baron, 1989). As type of audience. It requires automatic or
far as nonverbal tactics used during interviews, controlled activities and composes of self-
research is a lot more abundant and detailed, in descriptive assertions more or less truthful.
an attempt to resolve issues with interview Impression management is present in all stages
validity. Researchers (Stevens, Kristof, 1995) of a relationship, both short and long term.
have concluded that there are two main classes (Boncu, 2008)
of verbal impression management tactics:
assertive tactics and defensive tactics. Within 4. Usefulness and desirability
the assertive tactics category we have self-
promotion, mentioning achievements or The idea that social thinking is not one-
qualities, attributing certain deserved or dimensional is not recent. As far back as five
undeserved results, ingratiation. Among decades ago, many social psychology studies
defensive tactics we have excuses, justifications, have shown that there are two dimensions which
acknowledgement of blame, etc. compose our perception about people and
Although someone might use all five personality traits (Dompnier, Pansu, Bressoux,
2007). To Beauvois (2003, 2005), the social be made from the point of view of social
value of a person includes at least two elements: desirability being a characteristic of dominant
social desirability and social usefulness. social groups, and social usefulness one of
Early research considered that socially dominated social groups.
desirable answers related to a behavior in which
the individual has the tendency to react in such a What is social usefulness?
manner as to make himself look good to another According to the dictionary, usefulness
individual. Afterwards was presented the idea is a need, a necessity, a service someone or
that social desirability is a style or type of something can obtain or provide for one.
personality (Crowne & Marlowe, 1960, as cited In a broader sense, usefulness is a
in Dubois, 2008). generic concept which describes the possibility
These two dimensions also play an to satisfy a human need. Necessity is a
essential part in the perception of other people conditioning of the individual, a metabolically
and in evaluation practices. This idea is dependency, which is physical, informational or
sustained by Beauvois, (Dubois, 2006), who affective, and usefulness is the object, process,
considers that personality traits are constructs property, service or function that resolves a
designed to communicate a person’s value to a necessity, that offers the body, mind or
given social context. emotional side of the subject with that certain
Social desirability is defined as a something which at some point is needed or
concept that focuses on the idea that people wanted.
adapt to the events with which they are faced, to The concept of social norm is often
the presence of people in accordance with the associated with the idea of social value. Still,
motivations of a social group. It is practically this association has been often criticized,
the ability of individuals to make themselves because of the ambiguity of the idea of social
liked in a social collective. At the same time, value, and it’s simple interpretation.
social usefulness represents the measure to A study made by Laurent Cambon,
which an event, person or object is adequate Aicha Djouari and Jean-Léon Beauvois, in 2006,
with the options describing the social workings brings to front this very difference between two
of a system to which the collective belongs. It dimensions of the value that people or objects
has an almost economical, financial meaning, may possess, and it is interesting how the
because it indicates the profit obtained by the concepts are presented as personality traits such
social organization with the help of that as social desirability and social usefulness. The
respective person or object. former will correspond to an affective action or
The distinction between the two can also a motivation to be liked and sympathized, and
social usefulness underlines the very idea of more useful than desirable (Cambon, 2006).
potential for success for people which present Viewing social usefulness separately, it
themselves as dynamic and competent when represents the measure in which an object is
face with the requirements of a certain social useful to an individual. In other words, it is a
group. matter of the value associated to the object by an
In an article from 2009, Damon and his individual. The social usefulness of an object
collaborators sustained the value of these may differ from individual to individual, by
dimensions in predicting performance within the means of one’s values, of the social context in
academic environment. So, being liked by others which they’ve grown, and of the resources they
also has social benefits, one presented here control.
being the promotion in the university. The need for the concept of usefulness
More recent studies (Cambon, 2006) was required when it was established that the
have shown that the distinction between social monetary value of all goods does not always
desirability and social usefulness seems to equal the value which individuals place on these
influence social identity. This idea is also goods. As Adam Smith noted in ’’Treasure of
presented in the studies of Stefan Boncu, it’s Nations’’, the word value has two different
form and content depending on factors meanings, sometimes it express the usefulness
belonging to the actor (self awareness, values), of a certain object, other times the buying power
the audience (its expectations), or the situation of other objects. The first can be called
(relevant social roles), and that these are utilization value, while the second, exchange
desirable if they fulfill the condition of being value.
trustworthy (accepted by the audience), and There are also authors which contest the
beneficial (facilitate the achievement of certain importance of the concept of usefulness, such as
goals, purposes). Paul Samuelson, to which approaching
Also, it has to be mentioned that during behaviour in terms of preference is sufficient. In
the 1980’s it has been ascertained that social return, theorists of rational choice, such as
desirability is connected to comparative Harsanyi, (Selten, 1992), argue the fact that
optimism (the tendency to perceive one’s future rational individuals look to maximize their
in a self-advantageous manner). Comparative expected usefulness, thus succeeding in
optimism is conceived as a desirable response, satisfying the functional requests of a social or
also connected to a positive self image. organizational environment.
Recently though, in 2006, it was So, in psychology, social usefulness is a
concluded that social entities which show signs relatively recent concept (Dubois, Beauvois,
of comparative optimism are considered to be 2005), but which manages to impose itself more
and more in the fields literature, making it This way, one of the most known scales
almost impossible to neglect in the context of was built in 1960 by Crowne and Marlowe
social desirability. (Social Desirability or Need for Approval Scale,
CM). This scale’s purpose was to identify this
5. Scales of measurement for Social particular tendency of individuals to project a
Desirability favorable image towards the outside, for the
purpose of social interactions.
5.1. The Crowne–Marlow scale The belief that the CM scale is able to
identify this tendency is sustained by numerous
Within the organizational context, some empirical studies (as cited in Johnson, 2005).
individuals, while filling out personality, temper Some research has shown that there is a
or conduct evaluation questionnaires, tend to significant positive connection between the CM
present themselves in a positive manner. They scale and self-favorable evaluations, including
tend to exaggerate or over evaluate their happiness and satisfaction in life (Carstensen
qualities and achievements, and often they deny and Cone, 1983; Kozma and Stones, 1987, as
or minimize their failures and deficiencies. It is cited in Johnson, 2005).
practically an attempt to present one’s self as
being in accordance with social standards and
patterns, or that which is called social 5.2. The Balanced Inventory of Desirable
desirability in psychology, a concept for which Responding (BIDR), Paulhus (1984, 1988)
great efforts have been made towards building a
measurement scale for, ever since the end of the Paulhus (1984) proposes a different
first world war. (Paulhus, 1991, as citit în model for social desirability. In the author’s
Dwight A., Feigelson S.M., 2000). vision, it comprises of two factors: self
The term social desirability was first deception (an honest opinion about one’s self,
tied to the work of Edwards (1957), who but over-evaluated) and impression management
examined it’s effects at the MMPI (Minnesota (a favorable presentation of self to others).
Multiphasic Personality Inventory). Step by Paulhus and John, 1998, claim that the reasons
step, this concept determined the tendency of behind self deception and impression
distorting social relations in a favorable manner. management are different. Self deception tends
Wiggins(1968, as cited in McCrae & Costa, to be stable, as the person actually believes what
1983) brings the idea that this concept has two they say about themselves, and it represents an