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Our Whakatauki
“Rangatiratanga mo tatou katoa i runga i nga tikanga o tena o tena o tena”
Self determination for all, regardless of race, colour, creed, iwi, hapu or whanau.
Our Vision
“Ma te ngakau taapatahi ka tutuki – ma nga tangata, maga tauwhirotanga. Ka puawai te
opopo nui”
Success through unity – great people, great support, a great tomorrow
Our Values
PANEKIRETANGA – Excellence
Striving for excellence and quality in all that we do
AROHA – Kindness
Expressing compassion and joy for others in all that we do
TUMANAKO – Action
Being proactive to ensure the best outcomes in all that we do
WHAKAPONO – Trust
Acting with honesty and integrity in all that we do
Model of Care
Te Whariki Whakaruruhau is the Te Roopu Taurima’s (TRT) model of services that recognises
the intrinsic value and relationship of tangata, their whanau and kaimahi. As a kaupapa Maori
service we strive to make a difference in the lives of tangata by surrounding them with a
supportive environment based on Maori values of respect and whanau. We actively support
tangata centred, self-directed and maximising independence approaches.
Dimensions
Budget As approved
Authorities In accordance with Te Roopu Taurima’s delegated authority policy
# Sites/Locations National Office and Support Office – Auckland (in the same building)
Whare nationwide
Support Office – Midlands
Support Office – Northland
Support Office - Christchurch
Key Relationships Internal External
Tangata/ whānau Community groups
Senior management team Disability service providers
Community Lifestyle Services team Ministry of Health
Operation Services team Referral Agencies
Payroll team Key Suppliers
HR team
Community
Lifestyle
Manager
Community
Community
Lifestyle
Centre Manager
Coordinator
Professional Development
Accept responsibility for own professional Takes appropriate initiative for their own
development development and training plans
Personal Health and Safety (H&S)
Comply with relevant codes of practice, Compliance with legislation.
standards, policies, procedures, H&S and Policies and practices adopted and adhered
employment legislation. to by the roopu.
Ensure own and others safety at all times. All incidents reported in a timely manner.
Report all incidents/accidents including near Number of incidents at an acceptable level.
misses in a timely fashion. All hazards effectively managed.
Identify, report and manage hazards in your Increase in health and safety awareness
immediate work area and workplace. across the roopu.
Is involved in H&S through participation and Positive health and safety culture in the
recognise individual responsibility to workplace.
Workplace Health and Safety
General
Assist the roopu create and embed a culture
of strong ethical behaviour, quality and Act as an ambassador for the organisation.
continuous improvement. Live the values.
Adhere to and observe all policies,
procedures and practices.
Other duties as required in addition to, or as
a result of, changing circumstances which
contribute to achieving the purpose of the
role or the wider Community Lifestyle
Services team objectives.
Essential Desirable
A degree level qualification in a field such as Experience running community focused services
human services or management and/or building independence with people
Experience managing frontline staff in a relevant Fluency in te reo Maori
field
Experience managing budgets and rosters
A commitment to tikanga Maori and the ability to Experience within the disability, health or
incorporate this into your daily work community sector would be advantageous
Strong understanding of and belief in tangata- Experience marketing and promoting services
centred practice; active support and supported
decision making
Ability to develop and enhance processes and Experience in fundraising
systems
Excellent organisational and communication skills
Excellent stakeholder relationship skills
A flair for creative solutions and out of the box
thinking
Clear Ministry of Justice check
Full NZ driver’s license
Competencies
Competency Descriptor
Professional competency Maintain a high standard of professionalism and ethical conduct at all
times.
Building Effective Teams Lets people finish and be responsible for their work; creates a feeling of
belonging in the team; shares wins and successes.
Managing and Measuring Knows how to assign work with clear objectives in mind. Keeps track of
Work progress; designs feedback loops into work.
Decision Quality Makes rational, realistic and sound decisions based on consideration of all
the facts and alternatives available.
Relationship Develop and maintain effective relationships with tangata, whānau,
Management colleagues, suppliers, agencies and other stakeholders to foster and
encourage collaboration. promotes good will and consensus through
constructive handling of disagreements and potential conflict; can represent
his/her own interests and yet be fair to other groups. Can diffuse even high-
tension situations comfortably
Drive for Excellence Committed to the achievement and maintenance of quality; can be
counted on to drive goals, get results and ensure key objectives are met;
bottom line oriented
Customer Orientation Is dedicated to meeting the expectations and requirements of internal and
external customers
Teamwork Co-operates and works well with others in the pursuit of team goals;
shares information; supports others; is seen as a team player
Time Management Uses his/her time effectively and efficiently; values time
Integrity and Trust Maintains high ethical standard, both personally and professionally; shows
integrity and fairness